2013 New York Consolidated Laws
GBS - General Business
Article 26 - (390 - 399-ZZZ) MISCELLANEOUS
399-ZZ - Telephone bills.

 
    §  399-zz.  Telephone  bills.  At  the  time service is initiated to a
  residential  customer  and  at  least  once  a  year  thereafter,  every
  telephone  corporation,  as  defined in subdivision seventeen of section
  two of the public service law, and every cable  television  company,  as
  defined  in  subdivision one of section two hundred twelve of the public
  service law that provides telephone service to  customers  in  New  York
  shall  provide  its  customers with a notice that billing statements are
  available in a large print format. Upon written request by  a  customer,
  every  telephone  corporation and cable television company shall provide
  the customer's billing statements in large print format  no  later  than
  sixty  days  after  the  date  upon which the request is received by the
  telephone corporation and cable television company.  The  provisions  of
  this section shall apply only to printed statements. For the purposes of
  this  section,  "large  print" means a font size of sixteen or larger to
  illuminate billing information.