2012 New York Consolidated Laws
PBS - Public Service
Article 4 - (64 - 77) PROVISIONS RELATING TO GAS AND ELECTRIC CORPORATIONS; REGULATION OF PRICE OF GAS AND ELECTRICITY
71 - Complaints as to quality and price of gas and electricity; investigation by commission; forms of complaints.

 
    § 71. Complaints  as  to  quality  and  price  of gas and electricity;
  investigation by commission; forms of complaints. Upon the complaint  in
  writing  of  the  mayor  of  a city, the trustees of a village, the town
  board of a town or the chief executive officer or the  legislative  body
  of  a  county  in  which  a  person  or  corporation  is  authorized  to
  manufacture, convey, transport, sell or supply gas  or  electricity  for
  heat,  light or power, or upon the complaint in writing of not less than
  twenty-five customers or purchasers of such gas or electricity, or  upon
  the complaint in writing of the department of state, or upon a complaint
  of a gas corporation or electrical corporation supplying or transmitting
  said gas or electricity, as to the illuminating or heating power, purity
  or  pressure or the rates, charges or classifications of service of gas,
  the efficiency of the electric incandescent lamp supply, the voltage  of
  the  current  supplied for light, heat or power, or the rates charged or
  classification of service of electricity  sold  and  delivered  in  such
  municipality,  the commission shall investigate as to the cause for such
  complaint. When such complaint is  made,  the  commission  may,  by  its
  agents,  examiners  and  inspectors,  inspect  the works, system, plant,
  devices, appliances and methods used by such person  or  corporation  in
  manufacturing,  transmitting  and supplying such gas or electricity, and
  may examine or cause to be examined the books and papers of such person,
  or corporation pertaining to the  manufacture,  sale,  transmitting  and
  supplying  of  such  gas  or  electricity.  The  form  and  contents  of
  complaints made as provided in this section shall be prescribed  by  the
  commission.  Such  complaints shall be signed by the officers, or by the
  customers, purchasers or subscribers making them, who must add to  their
  signatures their places of residence, by street and number, if any.