2006 New York Code - Case Management Services.

 
    § 21-314 Case management services. The commissioner shall provide case
  management  services to all persons assigned to stay at the department's
  facilities or the  facilities  of  organizations  contracting  with  the
  department  who are either waiting for the department to determine their
  eligibility for  shelter  or  are  receiving  such  shelter.  Such  case
  management  services  shall  include,  but not be limited to, assistance
  obtaining (a) medical treatment, (b) federal, state and local government
  documents including, but not limited to,  birth  certificates,  marriage
  licenses,  and  housing  records,  and  (c)  food,  medicine  and  other
  necessary supplies; and shall address issues such as domestic  violence,
  child abuse and mental illness, when needed.