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2017 New Mexico Statutes
Chapter 59A - Insurance Code
Article 46 - Health Maintenance Organizations
Section 59A-46-11 - Grievance procedures.
Universal Citation: NM Stat § 59A-46-11 (2017)
59A-46-11. Grievance procedures.
A. Every health maintenance organization shall establish and maintain a grievance procedure that has been approved by the superintendent to provide procedures for the resolution of grievances initiated by enrollees. The health maintenance organization shall maintain records regarding grievances received since the date of its last examination of such grievances.
B. The superintendent or his designee may examine such grievance procedures and records.
History: 1978 Comp., 59A-46-11, enacted by Laws 1993, ch. 266, 11.
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