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2021 New Hampshire Revised Statutes
Title III - Towns, Cities, Village Districts, and Unincorporated Places
Title 53-C - Franchising and Regulation of Cable Television Systems by Cities and Towns
Section 53-C:3-c - Credits and Refunds for Interruption of Service.
Universal Citation: NH Rev Stat § 53-C:3-c (2021)
53-C:3-c Credits and Refunds for Interruption of Service. –
Every franchisee shall agree to the following:
I. In the event its service to any subscriber is interrupted for 24 or more consecutive hours, it will, upon request, grant such subscriber a pro rata credit or rebate.
II. It will maintain an office which shall be open during usual business hours, have a listed toll-free telephone number, and be capable of receiving complaints, requests for adjustments, and service calls.
Every franchisee shall agree to the following:
I. In the event its service to any subscriber is interrupted for 24 or more consecutive hours, it will, upon request, grant such subscriber a pro rata credit or rebate.
II. It will maintain an office which shall be open during usual business hours, have a listed toll-free telephone number, and be capable of receiving complaints, requests for adjustments, and service calls.
Source. 1989, 338:3, eff. Aug. 1, 1989.
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