2007 Minnesota Code
Chapters 237 - 238 Telecommunications
Chapter 237 Telephone, Telegraph, Telecommunications
Section 237.155 CREDIT FOR INCORRECT DIRECTORY ASSISTANCE.
237.155 CREDIT FOR INCORRECT DIRECTORY ASSISTANCE.
A local exchange carrier that provides directory assistance to customers for a fee, either
directly or by contracting with a third party, must provide for an immediate credit to a customer
that informs the directory assistance provider that the provider has given the customer incorrect
information for which the provider charged the customer a fee. A local exchange carrier must
notify its customers of the right to the immediate credit for incorrect directory assistance. The
notice must be in a writing labeled "NOTICE OF RIGHT TO INCORRECT DIRECTORY
ASSISTANCE CREDIT." The notice must be given to a new customer within 45 days of
commencing service and at least annually thereafter and the notification print must be of sufficient
size to be clearly legible.
History: 2004 c 261 art 1 s 2
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