2006 Minnesota Code
Chapters 324 - 338 Trade Regulations, Consumer Protection
Chapter 325G Consumer Protection; Solicitation of Sales
Section 325G.05 DISPUTED ACCOUNTS.
325G.05 DISPUTED ACCOUNTS.
Subdivision 1. Billing information. Every financial transaction card issuer shall include on
each billing statement the name, address, and telephone number of the department designated by
it to receive requests by the customer account holder to correct mistakes or make adjustments to
the billing statement.
Subd. 2. Required response. Every financial transaction card issuer, within 30 days of
receipt from a customer account holder, in writing at the address specified in subdivision 1, of a
questioned or disputed charge, shall conduct an individual inquiry into the facts and send to the
customer account holder an explanatory response in clear and definite terms.
Subd. 3. Violation. A violation of this section shall be treated as a violation of section
325F.69.
History: 1973 c 460 s 1; 1985 c 243 s 6
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