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2021 Massachusetts General Laws
Part I - Administration of the Government
Title II - Executive and Administrative Officers of the Commonwealth
Chapter 18 - Department of Transitional Assistance
Section 35 - Availability of Caseworker via Telephone to Recipient of Cash Assistance
Universal Citation: MA Gen L ch 18 § 35 (2021)
Section 35. The department shall ensure when a recipient of cash assistance contacts the department via telephone during normal business hours the recipient is able to speak with a caseworker.
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