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2019 Massachusetts General Laws
Part I - Administration of the Government
Title XXII - Corporations
Chapter 175i - Insurance Information and Privacy Protection
Section 3 - Pretext Interviews; Use
Universal Citation: MA Gen L ch 175i § 3 (2019)
Section 3. No insurance institution, insurance representative, or insurance-support organization shall use or authorize the use of pretext interviews to obtain information in connection with an insurance transaction; provided, however, that a pretext interview may be undertaken to obtain information from a person or institution that does not have a generally or statutorily recognized privileged relationship with the person about whom the information relates for the purpose of investigating a claim where, based upon specific information available for review by the commissioner, there is a reasonable basis for suspecting criminal activity, fraud or material misrepresentation in connection with the claim.
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