2006 Massachusetts Code - Chapter 6A: Section 18I Monitoring of emergency 911 communications

Section 18I. Notwithstanding any general or special law to the contrary, a municipality may modify, change or alter telephone company equipment used in the municipality’s enhanced 911 system in order to permit the monitoring of emergency 911 communications by the fire department of the municipality at a secure location staffed at all times by fire department personnel fully trained in such monitoring. The emergency 911 communications shall be monitored in a manner that prevents any broadcast of them to the general public. The secure location used for monitoring emergency 911 communications shall be restricted to trained fire department personnel when such communications are being monitored. No such modification or change in a municipality’s telephone company equipment or enhanced 911 system shall cause any degradation of the state’s 911 system.