2016 Maryland Code
Title 14 - Miscellaneous Consumer Protection Provisions
Subtitle 39 - Transparency in Consumer Arbitrations Act
§ 14-3903. Information regarding consumer arbitration
(a) In general. -- An arbitration organization subject to this subtitle shall collect, publish, and make available to the public the following information regarding each consumer arbitration for which it performed an arbitration activity during the preceding 5-year period:
(1) If the nonconsumer party is a corporation or other business entity, the name of that party;
(2) Whether the dispute involved goods, services, real property, or credit;
(3) The type of claim or cause of action alleged;
(4) Whether the consumer or nonconsumer party was the prevailing party;
(5) The number of times during the reporting period that the nonconsumer party has been a party in a consumer arbitration for which the arbitration organization performed an arbitration activity;
(6) Whether the consumer party was represented by an attorney and, if so, the name of the attorney;
(7) The date the arbitration organization received the demand for the consumer arbitration, the date the arbitrator was appointed, and the date of disposition by the arbitrator or arbitration organization;
(8) If known, the type of disposition of the dispute, including withdrawal, abandonment, settlement, award after hearing, award without hearing, default, or dismissal without hearing;
(9) The amount of the claim, the amount of the award, and any other relief granted;
(10) The name of the arbitrator, the arbitrator's total fee for conducting the consumer arbitration, and the percentage of the arbitrator's fee allocated to each party; and
(11) The address of the premises where the consumer arbitration was conducted.
(b) Timing. --
(1) The information required under subsection (a) of this section:
(i) Shall be reported beginning on the first day of the month immediately following the month an arbitration organization becomes subject to this subtitle; and
(ii) Shall be updated at least quarterly thereafter.
(2) An arbitration organization that becomes subject to this subtitle before July 1, 2016, shall report the information required under subsection (a) of this section to the extent it is available.
(c) Format. -- The information required under subsection (a) of this section shall be made available to the public:
(1) In a computer-searchable format that:
(i) Is accessible at the Internet Web site of the arbitration organization; and
(ii) May be downloaded without a fee; and
(2) In writing:
(i) On request; and
(ii) At a fee that does not exceed the actual cost to the arbitration organization of copying the information.
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