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2013 Maryland Code
PUBLIC UTILITIES
§ 8-404 - Authorization -- Change in customer service
Universal Citation:
MD Pub Util Code § 8-404 (2013)
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§8-404.
Unless the telephone company or reseller complies with authorization and confirmation procedures adopted by the Commission and by federal law and regulation, a telephone company or reseller may not, on behalf of a customer:
(1) change, or direct another telephone company or reseller to change, the customer’s telephone company or reseller;
(2) select a telecommunications service option for which the telephone company or reseller imposes a charge; or
(3) change the person who bills the customer or the customer’s billing arrangement.
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