2013 Maryland Code
PUBLIC UTILITIES
§ 8-206 - Distribution of telephone directories.

§8-206.

(a) This section applies to telephone directories distributed by, or on behalf of, a telephone company other than advertisement-based business directories.

(b) A telephone company may not be required to distribute a telephone directory to an address in the State unless the property owner or an occupant requests the telephone directory.

(c) (1) If a telephone company elects not to distribute a print telephone directory to a customer at an address in the State, the telephone company shall provide notice as to how the customer may request a print telephone directory.

(2) The notice required under paragraph (1) of this subsection shall:

(i) include a toll-free telephone number a customer may call to request a print telephone directory; and

(ii) be included:

1. in each customer’s bill at least once each year;

2. on the telephone company’s Web site; and

3. in bold red print, on the front cover and the table of contents page of any print advertisement-based business directory distributed on behalf of the telephone company through September 30, 2016.

(3) If a customer requests a print telephone directory, the telephone company shall deliver the print telephone directory to the customer at no cost to the customer.