2013 Maryland Code
§ 10-503 - Prohibited acts
(a) An adjuster, appraiser, or insurance producer or employee of an insurer may not:
(1) recommend the use of a specific repair service or source for the repair or replacement of property damage to a motor vehicle without informing the claimant or insured that the claimant or insured does not have to use the recommended repair service or source;
(2) require that an appraisal or repair be made in a specific repair shop;
(3) require that a claimant or insured use a specific contractor or repair shop for a repair service or repair product; or
(4) intimidate, coerce, or threaten a claimant or insured to use a specific contractor or repair shop for a repair service or repair product.
(b) An adjuster or appraiser may not accept a gratuity or other form of remuneration from a repair service for recommending that repair service to a claimant or insured.
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