Maryland Public Utility Companies Section 8-202

      (a)      (1)      The Commission may not authorize telephone company charges to be levied for directory assistance calls made by residential customers on the first two calls made to directory assistance from each residential service per monthly billing cycle.

            (2)      The Commission may authorize charges on other directory assistance calls if the Commission finds, after notice and evidentiary hearing, that the charges:

                  (i)      protect consumers by providing affordable and reasonably priced directory assistance service;

                  (ii)      encourage the development of competition; and

                  (iii)      are in the public interest.

      (b)      The Commission may not authorize telephone company charges to be levied for directory assistance on an individual who suffers from a physical or visual disability that precludes the use of a telephone directory.

      (c)      The Commission may provide other exemptions from telephone company charges to be levied for directory assistance if the exemptions are just and reasonable.