Maryland Department of Aging Section 11A

      (a)      At least annually, each provider shall conduct a meeting, open to all of the provider's subscribers, at which an authorized officer of the provider shall present a summary of the provider's operations, significant changes from the previous year, and the goals and objectives for the next year. The provider shall make provisions to have an authorized officer receive and answer questions from subscribers at the meeting.

      (b)      (1)      A provider that has a governing body shall include at least one of the provider's subscribers as a full and regular member of the governing body.

            (2)      If a provider that has a governing body owns or operates more than three facilities in the State, there shall be at least one of the provider's subscribers as a full and regular member of the governing body for every three facilities in the State.

            (3)      (i)      Subject to the provisions of subparagraph (ii) of this paragraph, a governing body member selected to meet the requirements of this subsection shall be a subscriber at a facility in the State and be selected according to the same general written standards and criteria used to select other members of the governing body.

                  (ii)      The governing body shall confer with the resident association at each facility of the provider before the subscriber officially joins the governing body.

      (c)      A provider that does not have a governing body shall appoint a select committee of its officers or partners to meet at least twice annually with the resident association at each of its facilities to address concerns of the subscribers and to ensure that the opinions of subscribers are relayed to all officers or partners of the provider. If a facility does not have a resident association, the committee shall meet with a reasonable number of representatives, not required to exceed fifteen, elected by the subscribers.

      (d)      Copies of all materials that a provider submits to the Department that are required to be disclosed under the Public Information Act shall be made readily available by the provider for its subscribers to review at the facility.