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2011 Iowa Code
TITLE VI HUMAN SERVICES
SUBTITLE 4 ELDERS
CHAPTER 231B ELDER GROUP HOMES
231B.7 Complaints.


IA Code § 231B.7 What's This?

231B.7 Complaints.

1. Any person with concerns regarding the operations or service delivery of an elder group home may file a complaint with the department. The name of the person who files a complaint with the department and any personal identifying information of the person or any tenant identified in the complaint shall be kept confidential and shall not be subject to discovery, subpoena, or other means of legal compulsion for its release to a person other than department employees involved with the complaint.

2. The department shall establish procedures for the disposition of complaints received in accordance with this section.

2005 Acts, ch 62, §7; 2007 Acts, ch 215, §147

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