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2017 Indiana Code
TITLE 16. Health
ARTICLE 27. HOME HEALTH AGENCIES
CHAPTER 4. Licensure of Personal Services Agencies
16-27-4-13. Complaint investigations
Universal Citation: IN Code § 16-27-4-13 (2017)
IC 16-27-4-13 Complaint investigations
Sec. 13. A personal services agency shall investigate a complaint made by a client, the client's family, or the client's personal representative regarding:
(1) service that is or fails to be furnished; and
(2) lack of respect for the client's property by anyone furnishing services on behalf of the personal services agency.
The personal services agency shall document the complaint and the resolution of the complaint.
As added by P.L.212-2005, SEC.18.
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