2005 Idaho Code - 41-1329 — UNFAIR CLAIM SETTLEMENT PRACTICES

                                  TITLE  41
                                  INSURANCE
                                  CHAPTER 13
                          TRADE PRACTICES AND FRAUDS
    41-1329.  UNFAIR CLAIM SETTLEMENT PRACTICES. Pursuant to section 41-1302,
Idaho Code, committing or performing any of the following acts or omissions
intentionally, or with such frequency as to indicate a general business
practice shall be deemed to be an unfair method of competition or an unfair or
deceptive act or practice in the business of insurance:
    (1)  Misrepresenting pertinent facts or insurance policy provisions
relating to coverages at issue;
    (2)  Failing to acknowledge and act reasonably promptly upon
communications with respect to claims arising under insurance policies;
    (3)  Failing to adopt and implement reasonable standards for the prompt
investigation of claims arising under insurance policies;
    (4)  Refusing to pay claims without conducting a reasonable investigation
based upon all available information;
    (5)  Failing to affirm or deny coverage of claims within a reasonable time
after proof of loss statements have been completed;
    (6)  Not attempting in good faith to effectuate prompt, fair and equitable
settlements of claims in which liability has become reasonably clear;
    (7)  Compelling insureds to institute litigation to recover amounts due
under an insurance policy by offering substantially less than the amounts
ultimately recovered in actions brought by such insureds;
    (8)  Attempting to settle a claim for less than the amount to which a
reasonable man would have believed he was entitled by reference to written or
printed advertising material accompanying or made part of an application;
    (9)  Attempting to settle claims on the basis of an application which was
altered without notice to, or knowledge or consent of the insured;
    (10)  Making claims payments to insureds or beneficiaries not accompanied
by a statement setting forth the coverage under which the payments are being
made;
    (11)  Making known to insureds or claimants a policy of appealing from
arbitration awards in favor of insureds or claimants for the purpose of
compelling them to accept settlements or compromises less than the amount
awarded in arbitration;
    (12)  Delaying the investigation or payment of claims by requiring an
insured, claimant, or the physician of either to submit a preliminary claim
report and then requiring the subsequent submission of formal proof of loss
forms, both of which submissions contain substantially the same information;
    (13)  Failing to promptly settle claims, where liability has become
reasonably clear, under one portion of the insurance policy coverage in order
to influence settlements under other portions of the insurance policy
coverage; or
    (14)  Failing to promptly provide a reasonable explanation of the basis in
the insurance policy in relation to the facts or applicable law for denial of
a claim or for the offer of a compromise settlement.