2017 Colorado Revised Statutes
Title 5 - Consumer Credit Code
Debt Management
Article 19 - Debt-Management Services
Part 2 - Uniform Debt-Management Services Act
§ 5-19-216. Customer service

A provider required to be registered under this part 2 shall maintain a toll-free communication system, staffed at a level that reasonably permits an individual to speak to a counselor, debt specialist, or customer-service representative, as appropriate, during ordinary business hours.

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