There is a newer version of the California Code
2010 California Code
Public Utilities Code
Article 5.3. Delivery And Claims
PUBLIC UTILITIES CODE
SECTION 5241
5241. No claim against a household goods carrier for loss or damage of goods shall be denied solely because the lost or damaged goods were not noted at the time of delivery. Whenever a household goods carrier requires a signed statement acknowledging delivery and receipt of goods, the statement shall not include any representation that the goods were delivered in satisfactory condition, but shall include a notice that the shipper may file a claim with the carrier for lost or damaged goods.
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