In re Blais

Annotate this Case
In re Blais  (2002-086); 174 Vt. 628; 817 A.2d 1266

[Filed 19-Dec-2002]


                                 ENTRY ORDER

                      SUPREME COURT DOCKET NO. 2002-086

                             NOVEMBER TERM, 2002

In re Norman R. Blais                 }  APPEALED FROM:
                                      }
                                      }
                                      }  Professional Responsibility Board
                                      }  
                                      }
                                      }  DOCKET NOS. 1998.033, 1999.043,
                                                     and 2000.042 

       In the above-entitled cause, the Clerk will enter:

  ¶ 1    Respondent Norman Blais appeals from the  recommendation of the
  Hearing Panel of the Board of  Professional Responsibility that he be
  suspended from the  practice of law for a period of five months as a result
  of  repeated instances of neglect of client matters and  misrepresentation. 
  Respondent puts forth three arguments:  (1) the period of suspension
  recommended by the Hearing  Panel is inconsistent with recent decisions of
  this Court  involving similar conduct; (2) the sanction agreed between 
  respondent and disciplinary counsel is more than sufficient  to protect the
  public; and (3) the Hearing Panel's  recommendation of a five-month
  suspension is founded on  unproved facts and a mischaracterization of the
  record.  We  adopt the Hearing Panel's decision and suspend respondent  for
  a period of five months.

  ¶ 2    Respondent has been a licensed attorney in the  State of
  Vermont since 1976.  In June 2001, respondent was  charged with misconduct
  consisting of five instances of  neglecting client matters and three
  instances of  misrepresentation.(FN1)  The parties stipulated to the facts
  of  the misconduct before the Hearing Panel, and the Hearing Panel  also
  made additional findings of fact.  These facts are  summarized below.
  
  ¶ 3    PRB File No. 1998.033  In the Fall of 1994,  respondent was
  hired by Guy and Dianne Henning to pursue a  personal injury claim against
  the parents of a child who had  injured their daughter during a Youth
  Soccer Association-sponsored game in October 1994.  Respondent was also
  hired to  file a medical claim under the policy carried by the soccer 
  association.  Respondent neglected to file the medical claim  within ninety
  days of the injury, as required by the policy.   Payment under the policy
  was later denied when new counsel  took over the case in the summer of 1997
  and presented the  claim to the soccer association.  In July 1996, during a 
  meeting to review and sign the superior court complaint,  respondent told
  the Hennings that he would file the complaint  with the court, which he
  failed to do.  During the next year,  respondent on several occasions told
  the Hennings that the  case would take more time and that the court docket
  moved  slowly.  He never filed the claim with the court, however, nor  did
  he tell the Hennings that he had not filed the claim.  In  the summer of
  1997, the Hennings hired new counsel who  eventually brought the personal
  injury claim to a successful  conclusion.  Respondent's neglect and
  misrepresentations  between the fall of 1994 and the summer of 1997 exposed
  his  clients to potentially serious injury, but no actual injury  resulted
  other than his clients' anxiety.

  ¶ 4     PRB File No. 1999.043 - In the summer of 1994,  respondent was
  hired to represent Andrew Henry in connection  with two charges of DWI.  In
  February 1995, with respondent's  assistance, Mr. Henry pled guilty to the
  first DWI, and the  second DWI was dismissed.  After the term of suspension
  for  the first DWI ended, the Department of Motor Vehicles failed  to
  reinstate Mr. Henry's driver's license.  Respondent agreed  to represent
  Mr. Henry in this matter, and accepted a retainer  for that purpose. 
  Respondent failed to take action on the  matter, however, and Mr. Henry
  eventually hired new counsel  who was able to obtain reinstatement of Mr.
  Henry's license in  January 1999.  Respondent returned his retainer.  Due
  to  respondent's inaction from the summer of 1995 through November  of
  1998, Mr. Henry was without a driver's license from about  April 1995 until
  January 1999 and suffered a resulting  impairment of his employment
  opportunities.

  ¶ 5    PRB File No. 2000.042, Count I - In April 1987,  Ulla Anderson
  Kauffman hired respondent to represent her in a  claim for injuries
  resulting from a car accident in 1986.  On  several occasions , respondent
  assured Ms. Kauffman that her  claim was proceeding appropriately and gave
  her the impression  that progress was slow because the court docket was
  crowded.   Respondent neglected the matter, however, and allowed the 
  statute of limitations for the claim to expire.  Ms. Kauffman  ultimately
  filed a malpractice action against respondent and  received compensation
  for her injuries from respondent's  malpractice insurance carrier. 
  Respondent's neglect and  misrepresentations from the spring of 1987 until
  late 1990 or  early 1991 exposed his client to potentially serious injury, 
  but no actual injury resulted other than delay in the payment  of the
  claim.

  ¶ 6    PRB File No. 2000.042, Count II - In 1988,  Marjorie Bicknell
  hired respondent to represent her in a  divorce action in which the
  property settlement was the main  contested issue.  In 1989, respondent
  told Ms. Bicknell that  he would arrange for an appraisal of the parties'
  house but   he failed to do so.  Respondent eventually obtained a property 
  settlement for Ms. Bicknell without having gotten an  appraisal. 
  Respondent's neglect exposed his client to  potential injury.  The Hearing
  Panel was unable to determine  whether actual injury had occurred because
  the client  ultimately agreed to proceed without an appraisal in order to 
  expedite the divorce so she could remarry.

  ¶ 7    PRB File No. 2000.042, Count III - In 1990, Ms.  Bicknell hired
  respondent to represent her and her sister in a  personal injury claim
  arising from a car accident in 1989.   Respondent neglected the matter,
  failed to return telephone  calls to his client, and allowed the statute of
  limitations  for the claim to expire.  On more than one occasion, 
  respondent falsely assured Ms. Bicknell that her claim was  proceeding
  appropriately.  Ms. Bicknell and her sister later  filed a legal
  malpractice claim against respondent and  received a settlement through
  that process.  Respondent's  neglect and misrepresentations from the fall
  of 1990 to  December 1992 exposed his client to potentially serious 
  injury, but no actual injury resulted other than delay in the  payment of
  her claim.

  ¶ 8    In addition to the stipulation of facts and a  joint
  recommendation as to conclusions of law concerning the  particular
  violations of DR 6-101(A)(3) (neglecting a matter  entrusted to the lawyer)
  and DR 1-102(A)(4) (engaging in  conduct involving dishonest, fraud,
  deceit, or  misrepresentation), respondent and the Office of Disciplinary 
  Counsel agreed to a sanction recommendation of two months'  suspension
  followed by a probationary period of eighteen to  thirty-six months.  The
  Hearing Panel accepted the parties'  stipulations of fact and adopted the
  joint recommendation as  to conclusions of law concerning the particular
  violations of  DR 6-101(A)(3) and DR 1-102(A)(4), but did not adopt the 
  recommended sanction.  Instead, after a hearing at which  respondent and
  two of his former clients testified, the Panel  imposed a suspension of
  five months, to be followed by a  probationary period of eighteen to
  thirty-six months.   Respondent now appeals only the duration of the
  suspension.

  ¶ 9    On review, this Court must accept the Panel's  findings of fact
  unless they are clearly erroneous.  In re  Karpin, 162 Vt. 163, 165, 647 A.2d 700, 701 (1993); A.O. 9,  Rule 11(E).  The Panel's findings, "whether
  purely factual or  mixed law and fact, are upheld if they are 'clearly and 
  reasonably supported by the evidence.' "  In re Anderson, 171  Vt. 632,
  634, 769 A.2d 1282, 1284 (2000) (mem.) (quoting In re  Berk, 157 Vt. 524,
  527, 602 A.2d 946, 947 (1991)).  This Court  makes its own determination as
  to which sanctions are  appropriate, but we nevertheless give deference to
  the  recommendation of the Hearing Panel.  Id.; see also Karpin,  162 Vt.
  at 173, 647 A.2d  at 706 ("Although the Board's  recommended sanction of
  disbarment is not binding upon this  Court, it is accorded deference.").

  ¶ 10    Respondent first argues that the period of  suspension
  recommended by the Hearing Panel is inconsistent  with recent decisions of
  this Court involving similar conduct.  Respondent contends that facts
  similar to those of the  present case - the type of conduct, neglect and 
  misrepresentation; the lack of permanent harm to clients; and  the
  particular mitigating and aggravating factors - have  previously led this
  Court to issue only a public reprimand as  opposed to a suspension.  See In
  re Wenk, 165 Vt. 562, 678 A.2d 898 (1996) (mem.); In re Cummings, 164 Vt.
  615, 669 A.2d 555 (1995) (mem.); In re Bucknam, 160 Vt. 355, 628 A.2d 932 
  (1993) (per curiam).  We disagree.
                                 
  ¶ 11    The Hearing Panel, considering factors listed  in Sections
  9.22 and 9.32 of the American Bar Association's  Standards for Imposing
  Lawyer Sanctions (1991) (ABA  Standards), see In re Warren, 167 Vt. 259,
  261, 704 A.2d 789,  791 (1997) (Court looks to ABA Standards for guidance
  when  sanctioning attorney misconduct), found five aggravating  factors and
  three mitigating factors established by the  evidence.  The five
  aggravating factors were: (1) two prior  disciplinary offenses resulting in
  disciplinary orders in 1992  and 1997; (2) a dishonest or selfish motive,
  in that the  neglect resulted from respondent's concern with bringing in 
  money for himself and his firm; (3) a pattern of misconduct;  (4) multiple
  offenses in this case involving five separate  matters; and (5) substantial
  experience in the practice of  law.  The three mitigating factors were: (1)
  personal or  emotional problems stemming from respondent's divorce and the 
  breakup of his law firm; (2) a cooperative attitude toward the 
  disciplinary proceedings; and (3) a delay in disciplinary  proceedings
  through no fault of respondent.

  ¶ 12    These aggravating and mitigating factors  distinguish the
  present case from Cummings and Bucknam, cited  by respondent.  The
  respondent in Cummings had no prior  disciplinary history and was
  sanctioned for neglect and  misrepresentation in two client matters; the
  respondent in the  present case has two prior disciplinary matters, and the 
  instant matter involves five separate client matters.  The  respondent in
  Bucknam similarly had no prior disciplinary  record, and the matter
  involved a fee dispute, not a neglect  of client matters.

  ¶ 13    The Wenk case cited by respondent concerned  only the second
  of three disciplinary proceedings involving  attorney Wenk, all of which
  were based upon neglect and  misrepresentation.  While the first resulted
  in a private  reprimand, and the second in a public reprimand, the third
  led  to a six-month suspension that was not appealed.  This third 
  disciplinary proceeding was similar to the one before us.  See  PCB
  Decision No. 14 (Oct. 16, 2000).  The misconduct in both  involved neglect
  of a client matter coupled with  misrepresentations that the suit was
  proceeding.  In Wenk, the  misconduct resulted in no serious injury to the
  client; in  this case, most, but not all, of the misconduct resulted in no 
  serious client injury.  Both respondents had previous  disciplinary
  history, and both were experiencing personal  problems during the period of
  the charged conduct.  Unlike  respondent here, Mr. Wenk did not cooperate
  with the  proceedings and showed no remorse for his actions.  On the  other
  hand, Mr. Wenk was charged with neglecting only one  client matter, while
  respondent here was charged with  neglecting five.

  ¶ 14    Also instructive is the recent Hearing Panel  disciplinary
  decision involving attorney David Sunshine.  See  PRB Decision No. 28 (Dec.
  5, 2001); see also A.O. 9, Rule  11(D)(5)(c) ("If no appeal [of the Hearing
  Panel's decision]  is . . . filed . . . and the Court does not otherwise
  order  review on its own motion, the decision shall become final, and 
  shall have the same force and effect as an order of the  Court.").  There,
  Mr. Sunshine was similarly charged with  neglecting two client matters and
  making misrepresentations to  one of the clients concerning the status of
  his case.  Like  respondent in the present case, Mr. Sunshine had
  substantial  experience in the practice of law, suffered personal 
  difficulties stemming from the breakup of his firm, was  remorseful for his
  conduct, and cooperated with the  disciplinary process.  Unlike respondent,
  however, Mr.  Sunshine had no prior disciplinary history and neglected only 
  two matters.  Mr. Sunshine received a four-month suspension  and a two-year
  period of probation.  In light of the sanctions  imposed in these recent
  disciplinary decisions, we find that  the Hearing Panel's imposition of a
  five-month suspension is  not inappropriate or inconsistent with Vermont
  precedent.  See  also ABA Standards § 4.42 ("Suspension is generally 
  appropriate when: (a) a lawyer knowingly fails to perform  services for a
  client and causes injury or potential injury to  a client; or (b) a lawyer
  engages in a pattern of neglect and  causes injury or potential injury to a
  client.").

  ¶ 15    Respondent next argues that the two-month  suspension agreed
  upon by him and disciplinary counsel is more  than sufficient to protect
  the public.  Respondent contends  that a five-month suspension would cause
  him to lose his  secretary, an aspect of his practice that he claims has 
  improved his handling of client matters, and that returning  him to the
  practice of law with fewer organizational resources  would act to the
  detriment, rather than the benefit, of the  public.  We cannot agree.  This
  Court has cited approvingly  the recommendation of the ABA Standards that a
  suspension  should generally have a duration of at least six months.  See 
  In re Rosenfeld, 157 Vt. 537, 547, 601 A.2d 972, 978 (1991).   "The
  rationale is that 'short-term suspensions with automatic  reinstatement are
  not an effective means of protecting the  public' because rehabilitation
  cannot be shown in less than  six months and a six-month duration is needed
  to protect  client interests."  Id. (quoting ABA Standards 2.3, 
  Commentary).  But see In re McCarty, 164 Vt. 604, 605, 665 A.2d 885, 887
  (1995) (mem.) (recognizing that "periods of  suspension of less than six
  months are appropriate in some  circumstances").  Given respondent's
  previous disciplinary  history, the multiple offenses involved here, and
  respondent's  admission that he no longer enjoys the practice of law, we 
  agree with the Hearing Panel that a two-month suspension would  be
  insufficient to provide respondent with the time to plan a  new approach to
  his law practice and to consider whether he  would be more satisfied
  pursuing some other profession.  The  ability to retain a secretary,
  assuming such ability exists  based on this record, cannot be
  determinative.

  ¶ 16    Finally, respondent contends that the Hearing  Panel's
  recommendation of a five-month suspension is founded  on unproved facts and
  a mischaracterization of the record.   Again, the Panel's findings of fact
  must be accepted by this  Court unless they are clearly erroneous.  Karpin,
  162 Vt. at  165, 647 A.2d  at 701; A.O. 9, Rule 11(E).  We find the Hearing 
  Panel's findings to be clearly and reasonably supported by the  evidence,
  and thus we will not disturb them.



       Norman R. Blais is hereby suspended from the practice of law  for a
  period of five months.  The suspension will commence thirty  days from the
  issuance of this order to allow Mr. Blais to comply  with A.O. 9, Rule 23. 
  Following the period of suspension, Mr.  Blais will be on probation in
  accordance with the terms set out in  PRB Decision No. 31 (January 31,
  2002).



BY THE COURT:



_______________________________________
Jeffrey L. Amestoy, Chief Justice

_______________________________________
John A. Dooley, Associate Justice

_______________________________________
Denise R. Johnson, Associate Justice

_______________________________________
Marilyn S. Skoglund, Associate 
Justice

_______________________________________
Ernest W. Gibson III, Associate Justice (Ret.)
                      Specially Assigned

------------------------------------------------------------------------
31 PRB

[14-Feb-2002]
                              STATE OF VERMONT
                      PROFESSIONAL RESPONSIBILITY BOARD

In Re: Norman R. Blais, Esq.
       PRB File Nos. 1998.033;1999.043;2000.042

                     DECISION NO. 31   OF HEARING PANEL

       This matter came on for hearing on the issue of sanctions on  January
  14, 2002 at 10:00 A.M. in the District Court Courthouse  in White River
  Junction, Vermont. Respondent was represented by  Paul Jarvis, Esq. Office
  of Disciplinary Counsel was represented  by Deputy Disciplinary Counsel
  Beth DeBernardi.

FINDING OF FACTS in 1998.033

       Pursuant to stipulation of the parties, the following are  the facts
  relating to PRB File No. 1998.033.

       1. Norman R. Blais is an attorney licensed to practice law in the 
  State of Vermont.

       2. He was admitted to practice before the Vermont Supreme Court  in
  1976.

       3. In October of 1994, Guy and Dianne Henning ("Hennings") hired  Mr.
  Blais to pursue claims on their behalf as parents and next  friends of
  6-year-old Meghan Henning, who was injured by a fellow  participant in a
  Youth Soccer Association sponsored soccer game  on or about October 15,
  1994; the primary claim was to be  asserted against the parents of the
  fellow participant who  attacked and injured Meghan Henning at the soccer
  game.

       4. In October of 1994, the Youth Soccer Association had in force  a
  medical insurance policy to provide coverage of up to $ 1,000  for injuries
  to participants in Youth Soccer Association  sponsored events ("Med-Pay"
  coverage); this "no fault" Med-Pay  coverage was separate from the
  liability insurance that the  parents of the fellow participant had in
  effect.

       5. In October or November of 1994, the Hennings obtained a  medical
  claim form from the Youth Soccer Association to apply for  Med-Pay coverage
  for Meghan's injuries.

       6. Guy Hennings filled out the "parents" section of the Med-Pay  claim
  form and then turned the form over to Mr. Blais for  handling.

       7. Mr. Blais indicated to the Hennings that he would file the  medical
  insurance claim form with the Youth Soccer Association or  its agent on
  their behalf.

       8. When the Hennings inquired of Mr. Blais as to the status of  the
  Youth Soccer Association insurance claim from time to time,  he assured
  them that he was taking care of the matter.

       9. Mr. Blais never filed the claim form with the Youth Soccer 
  Association or its agent or otherwise presented the claim for  payment.

       10. The Hennings paid medical bills out-of-pocket which otherwise 
  would have been covered by the Youth Soccer Association Med-Pay  policy.

       11. Mr. Blais never submitted a demand for settlement of Meghan's 
  primary claim to the parents of the fellow soccer participant or  to their
  insurance carrier, nor did he file a complaint with the  court asserting
  this claim.

       12. It is not uncommon to wait for an injured person to finish 
  medical treatment before presenting a settlement demand or filing  a
  complaint, and in any event, there is no allegation that Mr.  Blais
  violated any duty of diligence by not presenting the claim  to the
  liability insurance carrier sooner.

       13. Nevertheless, the Hennings were anxious to pursue their 
  daughter's claim,, and they called, Mr. Blais often to inquire  about the
  status of the claim.

       14. By the summer of 1996, the Hennings were anxious for the  claim to
  move forward, and they communicated this to Mr. Blais by  telephone.

       15. On or about July 12, 1996, Mr. Blais met with the Hennings in  his
  office, where the Hennings signed a Superior Court complaint  prepared by
  Mr. Blais.

       16. Mr. Blais told the Hennings at the meeting that he would file  the
  complaint with the court to get Meghan's claim on the court  docket.

       17. Following the meeting, Mr. Blais did not file the complaint  with
  the court.

       18. At various times over the following year (approximately  summer
  1996 to summer 1997), the Hennings called Mr. Blais to ask  about the
  progress of the case.

       19. On the occasions of some of those calls, Mr. Blais told the 
  Hennings that their case would take more time and that the court  docket
  moves slowly.

       20. On the occasions of those calls, Mr. Blais did not tell the 
  Hennings that the complaint had not been filed with the court.

       21. On or about June 17, 1997, the Hennings wrote a letter to Mr. 
  Blais expressing their discouragement with the lack of progress  on the
  case.

       22. After receiving no response to the June 17, 1997 letter, Guy 
  Henning wrote a second, undated letter to Mr. Blais asking him to 
  terminate the attorney-client relationship and to forward the  file to
  substitute counsel named in the letter. This letter was  written between
  June 17, 1997 and July 21, 1997.

       23. When substitute counsel took over the case, he filed the  Youth
  Soccer Association medical insurance claim form on behalf  of the Hennings,
  and he filed the underlying complaint with the  Superior Court.

       24. The agent for the Youth Soccer Association Med-Pay program  denied
  coverage for Meghan's medical bills on March 11, 1998, on  the grounds that
  the claim form had not been filed within ninety  (90) days of the injury.

       25. Substitute counsel was able to bring the Hennings' claim  against
  the parents of the fellow soccer player to a successful  conclusion after
  the complaint was filed with the Superior Court.

       26. Mr. Blais neglected the Hennings' Med-Pay claim, missed the 
  filing deadline for the Med-Pay claim, and made  misrepresentations to the
  Hennings about the status of the  primary claim, causing potentially
  serious injury to his clients  but no actual injury to them other than his
  clients' anxiety.

FINDING OF FACTS in No. 1999.043

       Pursuant to stipulation of the parties, the following are  the facts
  relating to PRB File No. 1999.043.

       27. In the summer of 1994, Andrew Henry ("Henry") was charged  with
  two counts of DWI.

       28. Henry hired Mr. Blais to represent him in District Court on  both
  charges.

       29. Henry entered pleas of not guilty to each charge in August of 
  1994.

       30. In February of 1995, Henry pled guilty to the first DWI, and  the
  second DWI was dismissed.

       31. For unknown reasons, the DMV was never notified that the  second
  DWI charge had been dismissed.

       32. As part of the sentence for the first DWI, Henry's driver's 
  license was suspended, and he was required to complete one course  of
  alcohol counseling before his license could be reinstated.

       33. Henry completed one course of counseling on or about April  18,
  1995.

       34. Shortly thereafter, Henry went to the DMV to get his license 
  reinstated.

       35. There, Henry discovered that the DMV thought that Henry stood 
  convicted of two DWIs, and accordingly they would not reinstate  his
  license until he showed proof of completion of two courses of  alcohol
  counseling, rather than the one course that he was  actually required to
  undergo and which he had successfully  completed. 

       36. Upon being so notified by the DMV, Henry made multiple  attempts
  from the summer of 1995 through late winter or early  spring of 1996 to
  contact Mr. Blais by telephone to find out what  the problem was, but Mr.
  Blais didn't return his calls.

       37. Beginning in the early spring of 1996, Henry moved back to 
  Burlington and thereupon made several appointments to see Mr.  Blais to
  find out how to resolve the license issue.

       38. Henry met with Mr. Blais several times between the spring of  1996
  and December of 1997 (a period of about a year and a half).

       39. At these meetings, Mr. Blais told Henry that he would take  care
  of the problem and that Henry need not undergo a second  round of
  counseling because this was just a mistake at the DMV.

       40. In December of 1997, then Henry again met with Mr. Blais. He  gave
  Mr. Blais a $250 retainer, and Mr. Blais agreed to file a  petition on
  Henry's behalf to fix the license problem.

       41. Henry heard nothing from Mr. Blais after that, his calls were  not
  returned, and Mr. Blais failed to keep an appointment with  Henry in
  February 1998.

       42. In May of 1998, Henry filed a complaint with the Professional 
  Responsibility Program alleging that Mr. Blais had neglected his  case. As
  a result of the complaint, in July of 1998, Mr. Blais  attempted to return
  the retainer to Henry, but Mr. Blais did not  have Henry's then current
  address.

       43. Mr. Blais later located Henry and returned his retainer. 

       44. In November of 1998, Henry retained the services of  substitute
  counsel to assist him in getting his license back.

       45. On December 21, 1998, substitute counsel filed a motion to 
  re-open the civil suspension proceeding and a motion to strike  the prior
  civil suspension. These motions were granted on or  about January 6, 1999,
  and Henry's license was reinstated.

       46. Due to the inaction and neglect of Mr. Blais, Henry was  without a
  driver's license from about April 18, 1995, until after  January 6, 1999,
  and he suffered an impairment of his employment  opportunities as a result.

FINDING OF FACTS in No. 2000.042

       Pursuant to stipulation of the parties, the following are  the facts
  relating to PRB File No. 2000.042.

COUNT ONE

       47. A vehicle driven by Ulla Andersen Kauffman ("Kauffman") was 
  rear-ended at a toll booth on or about December 13, 1986.

       48. Ms. Kauffman hired Mr. Blais to represent her in a claim for  her
  injuries on a contingent fee basis on or about April 29,  1987, and Mr.
  Blais agreed to represent her.

       49. From time to time, Ms. Kauffman would call Mr. Blais to  inquire
  into the progress of her claim, and Mr. Blais on those  occasions assured
  her that the claim was proceeding  appropriately; Ms. Kauffman was left
  with the impression that  progress was slow because the court docket was
  crowded.

       50. Mr. Blais never settled the claim and never filed a complaint 
  with the court.

       51. The three-year statute of limitations on Ms. Kauffman's claim  ran
  on or about December 12, 1989.

       52. In 1990, Ms. Kauffman planned to move out of state.

       53. Before moving out of state, Ms. Kauffman met with Mr. Blais  to
  review the status of her personal injury claim.

       54. At that meeting, Mr. Blais assured Ms. Kauffman that her case  was
  proceeding appropriately, and Ms. Kauffman was again left  with the
  impression that progress was slow because the court  docket was heavy.

       55. After she moved out of state, Ms. Kauffman called Mr. Blais  from
  time to time to inquire about her case.

       56. Mr. Blais did not accept or return most of Ms. Kauffman's  calls.

       57. When Mr. Blais did speak with Ms. Kauffman, he assured her  that
  the case was moving forward.

       58. In late 1990 or early 1991, Ms. Kauffman made a trip back to 
  Vermont on unrelated business, and she scheduled an appointment  with Mr.
  Blais while she was in Vermont to discuss her personal  injury claim.

       59. When he met with Ms. Kauffman at this time, Mr. Blais  informed
  her for the first time that he had missed the statute of  limitations on
  her personal injury case.

       60. Mr. Blais told Ms. Kauffman that a legal malpractice suit  against
  him was now the appropriate way to proceed, and he  encouraged her to file
  such a suit against him.

       61. In late 1991, Ms. Kauffman hired an attorney to represent her  in
  a legal malpractice action against Mr. Blais.

       62. This attorney filed the malpractice claim against Mr. Blais  on or
  about April 29, 1992.

       63. The legal malpractice action was settled with Mr. Blais's 
  insurance carrier for the amount of the responsible driver's  policy
  limits.

       64. Mr. Blais neglected Ms. Kauffman's personal injury claim,  missed
  the statute of limitations, and made misrepresentations to  her about the
  status of the claim; Mr. Blais caused potentially  serious injury to his
  client but no actual injury other than  delay in the payment of his
  client's claim.

COUNT TWO

       65. In 1988, Marjorie Bicknell ("Bicknell") hired Mr. Blais to 
  represent her in a divorce action.

       66. Mr. Blais filed the divorce action with the Superior Court on  or
  about October 21, 1988.

       67. The parties were in basic agreement on the issues in the  divorce
  except for that issue of the property settlement.

       68. Ms. Bicknell informed Mr. Blais that her position on the  property
  settlement was that she was entitled to one half of the  equity in the
  parties' home, and she estimated the value of this  one half interest at
  $75,000.00.

       69. Mr. Blais conveyed to the opposing party an offer to settle  the
  property issue for that amount, and the offer was rejected.

       70. Mr. Blais advised Ms. Bicknell that the next step was to  obtain
  an appraisal of the parties' house, and Mr. Blais told Ms.  Bicknell that
  he would arrange for the appraisal.

       71. From time to time, Ms. Bicknell would call Mr. Blais to check  on
  the appraisal and the status of her divorce.

       72. Ms. Bicknell estimates that she called Mr. Blais on average  one
  to two times a month during this time period. 

       73. On the occasions of most of these calls, Mr. Blais did not  take
  Bicknell's calls, nor did he return her calls. On the  occasions when
  Bicknell was able to speak with Mr. Blais, he  assured her that he was
  making arrangements for the appraisal of  the parties' house.

       74. Mr. Blais never made arrangements for the appraisal of the 
  parties' house, and the appraisal never took place.

       75. As time continued to pass, Ms. Bicknell became anxious for  the
  completion of her divorce and frustrated by the delay, in  part because she
  was contemplating re-marriage when the divorce  became final.

       76. Due to this time pressure, Ms. Bicknell finally told Mr.  Blais
  that she could not wait any longer for an appraisal, and  she instructed
  him to take whatever property settlement he could  get for her, so that the
  divorce could be completed.

       77. Mr. Blais was able to get Ms. Bicknell a property settlement 
  offer of $25,000.00, which she accepted.

       78. A Final Divorce Order and Decree, reflecting this settlement 
  amount, was entered by the Court on March 20, 1990.

       79. Mr. Blais neglected Ms. Bicknell's divorce case, causing  injury
  or potential injury to his client. It is unknown whether  the client
  suffered actual injury, as no appraisal of the value  of the property as of
  1989 was ever done.

COUNT THREE

       80. On or about December 10, 1989, Marjorie Bicknell ("Bicknell")  and
  her sister were involved in an automobile collision in  Milton, Vermont.

       81. Thereafter, and prior to October 18, 1990, Ms. Bicknell and  her
  sister hired Mr. Blais to represent them in personal injury  claims arising
  from the accident.

       82. Mr. Blais neglected their personal injury claims.

       83. From time to time throughout the representation, Ms. Bicknell 
  would call Mr. Blais to inquire into the status of her personal  injury
  claim.

       84. Ms. Bicknell often had trouble reaching Mr. Blais on the 
  telephone, and he would seldom return her calls.

       85. On more than one occasion when Ms. Bicknell was able to speak 
  with Mr. Blais, Mr. Blais assured her that her claim was  proceeding
  appropriately.

       86. Ms. Bicknell's claim was not proceeding appropriately, as Mr. 
  Blais failed to file the claim with the Superior Court prior to  the
  expiration of the statute of limitations.

       87. On or about December 9, 1992, the statute of limitations  expired
  on the two personal injury claims.

       88. Ms. Bicknell and her sister later hired a different lawyer to 
  represent them in a legal malpractice claim against Mr. Blais  arising out
  of this matter.

       89. Although Mr. Blais hired an attorney to represent him and to 
  negotiate on his behalf in the legal malpractice actions, he did  not
  contest liability in the legal malpractice action, and the  matter was
  settled.

       90. Mr. Blais had no malpractice insurance in effect at the time  of
  the claims of Bicknell and her sister, and he paid  compensation to both
  clients out of his own pocket.

       91. Mr. Blais neglected Bicknell's personal injury claim, missed  the
  statute of limitations, and made misrepresentations to her  about the
  status of the claim, causing potentially serious injury  to his client but
  no actual injury, other than the delay in the  payment of her claim. 

       92. Mr. Blais has substantial experience in the practice of law.

       93. Mr. Blais had been sanctioned in two prior proceedings, a  public
  reprimand for failing to provide an accounting to a client  in a timely
  fashion and a private admonition for neglecting a  client matter.

       94. Mr. Blais has cooperated with Disciplinary Counsel in these 
  disciplinary proceedings.

CONCLUSIONS OF LAW

       The Vermont Code of Professional Responsibility applies to  all
  conduct in these proceedings since all of it took place prior  to September
  1, 1999. Based on the above findings of fact, the  Panel accepts the
  parties stipulation that the following  violations have occurred.

       1. In PRB No. 1998.033, Mr. Blais neglected filing the Med-Pay  claim
  form to apply for interim payment of a portion of his  client's medical
  bills, pending settlement of the underlying  personal injury claim in
  violation of DR 1-102(4) (conduct  "involving dishonesty, fraud, deceit or
  misrepresentation).  Further, Mr. Blais misled his clients into believing
  that he had  filed the Med-Pay claim and a Superior Court complaint which
  the  clients had signed in violation of DR 6-101(A)(3) (neglecting "a 
  legal matter entrusted to him").

       2. In PRB No.  1999.043, Mr. Blais neglected to take necessary  action
  to have his client's driver's license reinstated in  violation of DR
  6-101(A)(3).

       3. In PRB No. 2000.042, Count One, Mr. Blais misrepresented the 
  status of the personal injury claim by falsely giving the client  the
  impression that the complaint had been filed and that the  court docket was
  the reason the matter had not come to trial, in  violation of DR 1-102(4).
  Further, Mr. Blais neglected his  client's personal injury claim and
  allowed the statute of  limitations to run on the claim without filing a
  complaint in  violation of DR 6-101(A)(3).

       4. In PRB No. 2000.042, Count Two,  Mr. Blais failed to obtain an 
  appraisal of the marital home as he had told his client he would  in
  violation of DR 6-101(A)(3). 

       5. In PRB No. 2000.042, Count Three,  Mr. Blais misrepresented to  his
  client that her personal injury claim was proceeding in court  when he had
  not filed the complaint in violation DR 1-102(4).  Further, Mr. Blais
  neglected his client's personal injury claim  and allowed the statute of
  limitations to run on the claim  without filing a complaint in violation of
  DR 6-101(A)(3).

SANCTIONS

Additional findings of fact.

       Based on the testimony of Andrew Henry, Marjorie Bicknell,  and Mr.
  Blais at the hearing on January 14, we make the following  additional
  findings of fact:

            1. Mr. Blais's neglect in PRB No. 1999.043 in failing to
       have his  client's driver's license reinstated resulted in
       his client  losing his current full-time job as an insurance
       agent, and later  losing a permanent but part-time job with
       Airborne Express. The  client further suffered from feelings
       of abandonment and  depression as a result of Mr. Blais'
       neglect.

            2. The client in 1999.043 took advantage of the lack of
       a  driver's license to return to school for a degree which
       would  further his career in finance. The client's life was
       disorganized  because he needed to get rides from friends and
       family members.  He often did not go places he wanted to
       because he could not find  a ride. 

            3. Mr. Blais' neglect in PRB No. 2000.042, Count Two,
       did not  result in financial harm. Although the client
       received less than  50% of the equity in the family house,
       that did not result from  Mr. Blais' failure to obtain a new
       appraisal but from the  client's desire to finalize the
       divorce because she wished to  remarry.

            4. In 1991, Mr. Blais and his wife were divorced. Their
       six and  four year-old children continued to live with his
       wife. Mr. Blais  was very upset over being separated from his
       children.

            5. As a result of disagreements over firm financial
       matters and  one partner's desire to become a judge, the law
       firm of which Mr.  Blais had been a partner was disbanded in
       1994. During this  period, Mr. Blais focused his efforts on
       matters which would  generate cash for the firm. As a result,
       he neglected what he  referred to as "smaller matters." Mr.
       Blais recognizes that the  matters involved in these
       proceedings was of great importance to  the clients and that
       he should not have taken on the matters but  sent the clients
       to other lawyers.

            6. Mr. Blais became a sole practitioner, sharing a
       secretary with  another lawyer until  1996 or 1997 when he
       hired a full-time  secretary for his exclusive use.

            7. Mr. Blais candidly stated that he was not enjoying
       practicing  law in view of the way the practice has changed
       over the years  although he still enjoys helping his clients.

            8. If he is suspended for longer than one month, he will
       be  unable financially to retain his current secretary.

            9. Mr. Blais sincerely regrets having neglected his
       clients.

Sanctions imposed

       Deputy Disciplinary Counsel and Mr. Blais have jointly  recommended a
  two month suspension and 18 month probationary  period. The Hearing Panel
  agrees that a suspension is the  appropriate sanction in this case but do
  not believe that two  months are sufficient to protect the public. American
  Bar  Association Standards for Lawyer Sanctions, III. A. 1.1. The  A.B.A.
  Standards list four categories of factors to consider in  determining
  discipline: the duty violated, the lawyer's mental  state, actual or
  potential injury caused by the misconduct, and  the existence of
  aggravating and mitigating factors. Standard,  III. A. 3.

1. The duties violated

       Mr. Blais's conduct in the five matters involves neglect  over a
  period extending from 1987 (PRB File No. 2000.042, Count  One) through
  December, 1998 (PRB File No. 1999.043) in violation  of DR 6-101(A)(3). In
  two cases, Mr. Blais allowed the statute of  limitations to run on clients'
  claims. Mr. Blais's neglect began  before Mr. Blais's marital difficulties
  and extended well beyond  the breakup of the law firm and a reasonable
  opportunity to get  organized in his own office. Mr. Blais's conduct in at
  least  three of the matters involved express or implied  misrepresentation
  that complaints had been filed and/or that a  matter was proceeding
  properly although little or no action had  been taken in violation of DR
  1-102(4).

       Mr. Blais violated two duties to his clients which go to the  heart of
  the lawyer-client relationship. If clients cannot rely  on lawyers'
  statements as to the progress of the matter, it will  be impossible to
  develop the relationship of trust which lawyers  must have to properly
  represent clients and for the legal system  to function properly.
  Similarly, a lawyer's failure to perform  the representation is obviously
  fundamental to the lawyer-client  relationship. 

2. The lawyer's mental state

       Mr. Blais acted knowingly. This is not a case where a lawyer  was
  unconsciously neglectful. Mr. Blais's neglect and  misrepresentations
  resulted from a conscious decision setting law  firm priorities. As Mr.
  Blais testified, at least through 1994,  he made a decision to focus on
  matters which would generate funds  for his law firm and put "smaller
  matters" aside.

3. Actual or potential injury

       Mr. Blais's neglect resulted in actual harm to several  clients.
  Virtually every client was subjected to the stress of  being unable to have
  their matters handled within an appropriate  period of time. Even more
  seriously, one client lost two jobs  resulting from Mr. Blais's neglect
  (PRB File No. 1999.043), in  addition to having the rest of his life
  disrupted by the delay in  having his license reinstated. In two matters
  (PRB File No.  2000.042), clients had to file malpractice actions against
  Mr.  Blais to receive compensation on claims which should have been 
  resolved much earlier but for Mr. Blais's neglect. Ultimately,  Deputy
  Disciplinary Counsel has failed to establish that in the  end any client
  sustained financial harm.

       It is difficult to measure the harm resulting from a  lawyer's
  misrepresentation to clients that matters are properly  proceeding.
  Certainly this has a serious potential adverse impact  on people's faith in
  the legal system.

       ABA Standard, 4.42 provides that suspension Is generally  appropriate
  when:

            (a) a lawyer knowingly fails to perform  services for a
       client and causes injury or  potential Injury to a client, or

            (b) a lawyer engages In a pattern of neglect  and causes
       Injury or potential injury to a  client.

  ABA Standard, 4.62 provides that suspension is generally  appropriate "when
  a lawyer knowingly deceives a client, and  causes Injury or potential
  Injury to the client.


The above facts clearly meet both Standards.

4. Aggravating and mitigating factors

Aggravating factors under ABA Standards 9.2

       We find that there are five aggravating factors established  by the
  evidence:

            (a) prior disciplinary offenses;
            (b) dishonest or selfish motive;
            (c) a pattern of misconduct;
            (d) multiple offenses; and
            (e) substantial experience in the practice of law.


       Mr. Blais has two prior disciplinary offenses, one in 1992  and one in
  1997. One offense, for failing to provide an  accounting to a client in a
  timely fashion, resulted in a public  reprimand and the other offense, for
  neglecting a client matter,  resulted in a private admonition. 

       We believe that Mr. Blais acted from a selfish motive, at  least in
  part. As indicated above, Mr. Blais's testimony  established that much of
  the neglect in these matters resulted  from Mr. Blais's concern with
  bringing in money for himself and  his firm.

       The record also establishes a pattern of misconduct and  multiple
  offenses. The charges in the three matters before us  involve neglect of
  five different matters. The neglect and  misrepresentations stretched over
  eleven years. The neglect  continued although Mr. Blais had been sanctioned
  for client  neglect in 1992.

       As the parties have stipulated, Mr. Blais has substantial  experience
  in the practice of law.

Mitigating factors under ABA Standards 9.2

       We find that there are three mitigating factors established  by the
  evidence:

            (a) personal or emotional problems;
            (b) cooperative attitude toward proceedings;
            (c) delay in disciplinary proceedings.

       For part of the time covered by these proceedings, Mr. Blais  was
  suffering marital problems which led to a divorce in 1991.  However, Mr.
  Blais' acts of neglect and misrepresentation began  before the time of
  those difficulties and lasted until well after  the divorce. At some point
  the failure to address personal or  emotional problems ceases to be a
  mitigating factor. A lawyer has  responsibility to seek help with matters
  which are impairing his  or her practice of law.

       As for stress created by the financial problems of the law  firm, here
  too, Mr. Blais' neglectful actions occurred both  before the problem arose
  and after it was resolved. While Mr.  Blais attributed some of his neglect
  to not having a full-time  secretary, there is no evidence that matters
  improved after Mr.  Blais hired a full-time secretary in 1996 or 1997.

       Mr. Blais cooperated with Disciplinary Counsel after the  complaints
  were filed. Although this is listed as a mitigating  factor under the
  A.B.A. Standards, it is difficult to give it  much weight since the failure
  to cooperate could constitute an  independent violation. That is, Mr. Blais
  complied with his  ethical obligation to cooperate. DR 1-101(A)(5) and Rule
  8.4(d).

       There has been some delay in some of the disciplinary  proceedings
  through no fault of Mr. Blais. The hearing on  sanctions originally was
  scheduled in 2001 and was postponed as a  result of Mr. Blais' counsel's
  schedule. The oldest petition was  filed in 1998, dealing with neglect in
  1997. Thus, there was a  delay of three years in the oldest matter. 

       Mr. Blais and Deputy Disciplinary Counsel stipulated that a  two-month
  suspension was appropriate. We do not believe that a  two-month suspension
  is sufficient to protect the public.

       The A.B.A. Standards do not provide specific guidelines for 
  determining the length of a suspension. A.B.A. Standard 2.3  states that
  "Generally, suspension should be for a period of time  equal to or greater
  than six months". Shorter term suspensions  appear more as a punishment
  than as a sanction necessary to  protect the public. Going back to 1990,
  the Vermont Professional  Conduct Board and the Vermont Professional
  Responsibility Board  have recommended and the Supreme Court has imposed or
  approved a  suspension in 24 cases. Of those, 3 were for three years, 1 was 
  for two years, 1 was for 18 months, 1 was for one year, and 12  were for
  six months, and 6 were for less than six months. Fully  half of all
  suspensions were for the A.B.A. Standard's  recommended six month period.
  One quarter of the suspensions were  for less than six months. Recently, a
  Hearing Panel imposed a  four-month suspension stipulated to by the
  parties.  See, In Re:  David Sunshine, Esq., PRB File Nos. 2001.001 &
  2001.075.

       There is a critical difference between a six month  suspension and a
  suspension shorter than six months. A lawyer who  receives a suspension of
  six months or more must go through the  process of a reinstatement hearing
  at which Mr. Blais must  establish by clear and convincing evidence that
  the lawyer is  qualified to practice law. Administrative Order 9, Rule 22
  (B)  and (D).(FN2)  A lawyer suspended for less than six months is 
  automatically reinstated at the end of the suspension period.

       We believe that the length of suspension should be  considered in
  light of whether provision for probation combined  with a short term
  suspension can adequately protect  the public  from future violations by
  Mr. Blais. In this case, we are  presented with a lawyer who has neglected
  clients over a long  period of time. Mr. Blais had also been put on notice
  through two  other disciplinary proceedings in which he was sanctioned,
  that  he needed to revise his methods of practice.   Combined with  that,
  Mr. Blais has candidly admitted that he no longer enjoys  practicing law as
  it has evolved during the time he has been a  lawyer. A substantial
  suspension will provide both the time for  him to plan a new approach to
  law practice and time to consider  whether he would be more satisfied
  pursuing some other  profession. A two month suspension clearly will not be 
  sufficient.

       The Hearing Panel spent substantial time struggling with the  question
  of suspension duration. Particularly, the Panel  considered whether a six
  month suspension was appropriate or  whether less than six months would
  provide sufficient protection  for the public. We have concluded that a
  five month suspension,  plus a substantial probation period is sufficient
  to protect the  public in this case.

       The parties submitted a stipulation to probation, including  a
  provision for mentoring. We accept that stipulation with an  additional
  provision to run from the termination of the  probationary period involving
  mentoring.

Probation with Period of Mentoring:

       1. Mr. Blais shall be placed on probation with  mentoring, as provided
  in Administrative Order No. 9,  Rule 8A(6) and  a written Mentoring
  Agreement in the  form attached hereto as Exhibit A, for a minimum term  of
  eighteen (18) months, which term may be renewed for  an additional period
  as provided by A.0. 9, Rule  8A(6)(a) or by the provisions of Paragraph 9,
  to be  followed by a further eighteen months of probation  without
  mentoring in accordance with paragraph 11.(FN3)

       2. At the commencement of probation, Mr. Blais shall  undergo a Risk
  Management Audit at his expense,  conducted by a professional risk
  management auditor,  encompassing at least calendar management, caseload 
  management, client communications, and general law  office management
  practices. Mr. Blais shall obtain a  written report from the risk
  management auditor and  shall promptly review the report with his probation 
  monitor, as provided in the Mentoring Agreement  attached hereto as Exhibit
  A and incorporated herein by  reference. The Risk Management Audit shall be
  completed  no later than fourteen (14) days after the commencement  of
  probation (and may take place prior to the  commencement of probation).

       3. Disciplinary Counsel and Mr. Blais, through counsel,  agreed that
  Stephen Blodget was an acceptable mentor  and that Mr. Blodget has agreed
  to perform as mentor  under Exhibit A. The Hearing Panel finds that Mr. 
  Blodget is an acceptable mentor. Mr. Blais shall send  an executed copy of
  Exhibit A no later than seven (7)  days before the commencement of
  probation.

       4. Mr. Blais shall meet with his mentor at least two  weeks prior to
  the date on which his license is  reinstated, in order to begin
  implementing the  recommendations of the risk management auditor and of 
  the mentor. 

       5. Within two weeks of this decision, Mr. Blais shall  meet with his
  mentor to devise a plan to comply with  the terms of the suspension, to
  protect Mr. Blais's  clients and their interests, and to ensure that Mr. 
  Blais does not engage in the unauthorized practice of  law during the
  period of any such suspension.

       6. Mr. Blais shall not engage in the practice of law  during his
  probationary period except in compliance  with the terms of his probation
  and the terms of the  Mentoring Agreement. It shall be Mr. Blais' 
  responsibility to ensure that he has a probation mentor  attorney at all
  required times.

       7. During the period of probation with mentoring, Mr.  Blais shall not
  take on any new clients or new matters  without approval of the mentor,
  after the mentor  determines that Mr. Blais can take on the new client or 
  matter without jeopardizing the interests of the new or  of existing
  clients.

       8. Mr. Blais shall promptly and fully respond to  requests from the
  Office of Disciplinary Counsel that  relate to his compliance, or lack
  thereof, with the  terms of his probation and with the Mentoring 
  Agreement.

       9. Mr. Blais's probation with mentoring shall be for a  minimum period
  of eighteen (18) months and may be  renewed for additional period(s) of six
  months each,  consistent with A.0. 9, Rule 8(A)(6)(b). Probation  shall be
  terminated anytime after the initial eighteen  month period or any renewal
  term thereof upon the  filing of an affidavit by Mr. Blais showing
  compliance  with the conditions of his probation and an affidavit  by the
  current mentor stating that probation is no  longer necessary and
  summarizing the basis for that  conclusion. Such affidavits shall be filed
  with the  Administrative Assistant to the Professional  Responsibility
  Board, with copies to the Office of  Disciplinary Counsel. The absence of
  the filing of such  affidavits after eighteen (18) months shall be 
  considered a recommendation of continued probation with  mentor by the
  current mentor; in accordance with A.0.  9, Rule 8(A)(6), the probation
  monitor shall then file  a brief written recommendation for continued
  probation  to the Office of Disciplinary Counsel. The Office of 
  Disciplinary Counsel shall then send notice of intent  to renew probation
  for an additional six month period  to Mr. Blais via certified mail, return
  receipt  requested. If Mr. Blais wishes an opportunity to be  heard on
  whether his probation should be renewed, Mr.  Blais shall file a request
  for a hearing and serve a  copy of the request on the Office of
  Disciplinary  Counsel, in accordance with A.0.9, Rule 8(A)(6).

       10. The costs of probation are hereby assessed against  Mr. Blais.

       Probation subsequent to period of mentoring:

       11. After the mentoring phase of probation ceases and  for a period of
  18 months thereafter, Mr. Blais shall  submit a list of pending cases and
  their status to  Disciplinary Counsel on a quarterly basis with a 
  certificate that he has reviewed the status of each  case and that the
  matters he is handling are being  attended to in accord with his
  professional  responsibilities. 

       We feel that this additional period is necessary for the  protection
  of the public. Many of the acts of misconduct in this  matter did not
  manifest themselves until several years after the  representation began.
  This period will provide additional  protection against a repeat of that
  misconduct.

       Therefore, we suspend Mr. Blais from the practice of law for  five
  months beginning on the date this decision becomes final.  Mr. Blais shall
  comply with A.O. 9, Rule 23. Further, Mr. Blais  will be on probation in
  accordance with the above terms upon  reinstatement at the end of the
  suspension.

       Executed this 31 st day of January, 2002 by:

FILED 2/14/02
______________________________
Paul S. Ferber Esq., Chair




______________________________
Robert Bent, Esq.


______________________________
Toby Young


-----------------------------------------------------------------------------
                                  EXHIBIT A

                             MENTORING AGREEMENT

       Norman R. Blais, Esq. (Blais) and Stephen S. Blodgett (probation
  monitor and mentor or  mentoring attorney) hereby enter into this
  agreement, the terms of which are as follows:

       1.  Risk Assessment.  As soon as the risk management auditor's report
  becomes available,  Blais and the mentor shall meet to review the report
  and shall devise a plan for implementing the  recommendations set forth
  therein.  The mentor shall send the Office of Disciplinary Counsel a copy
  of  the risk management auditor's report along with the date on which Blais
  and the mentor met to review  the report.

       2.  Disclosure of Mentoring Arrangement.  Blais shall, for the
  duration of his probation, use a  client engagement letter with all of his
  clients in order to disclose the attorney mentoring arrangement,  which
  shall in substance state:

            "I have agreed to represent you in this (lawsuit, claim,
       matter, etc.).  I will personally  handle your case and will
       ensure that no client confidences are disclosed without your 
       specific authorization.  However, as I have advised you, I
       have established a  mentoring relationship with attorney
       Stephen S. Blodgett of Burlington, Vermont, to  assist me in
       ensuring that the highest quality legal services will be
       provided on your  behalf.

            "I have specifically requested and obtained your
       permission to discuss generally your  claim or legal matter
       with my mentor without discussion of the specific substantive 
       issues  of your claim or legal matter.  I will limit these
       discussions to the general areas  of client needs, client
       expectations, client communications, deadlines, and
       schedules,  and my administrative plan for prompt resolution
       of your claim or legal matter.  If, in  my opinion, it
       becomes advisable to discuss the substantive basis of your
       claim with  my mentor, I will request from you specific
       permission to do so in writing, and will do  so only after
       you have given me that permission.

            "You will not be billed or charged in any way for the
       time I spend in discussion with  my mentoring attorney."

  The above information may be incorporated into Blais' retainer letter with
  the client or may be  provided to the client as a separate letter at the
  outset of the representation.  During the term of his  probation, Blais
  will not accept or represent any clients who do not receive the letter set
  forth in this  Paragraph.  Blais will ensure that the mentor has no
  conflict of interest before discussing any client's  case with the mentor.

       3.  Case Management and Office Management.  Blais and the mentor shall
  implement office  management and case management procedures and safeguards
  to ensure the proper handling of all  client matters.  These procedures and
  safeguards shall include recommendations from the Risk  Management Audit,
  recommendations from the mentor, and the following recommendations:

            a.  Blais and/or his agent or employee shall create and 
       maintain a log book of all incoming telephone  calls,
       indicating the dates of such calls, the  identity of the
       caller, and the date on which Blais  successfully returned
       the call (meaning reached the  caller or left a message for
       the caller).  The log  book shall be reviewed with the mentor
       at the  monthly meetings.

            b.  Blais and the mentor shall create and maintain a 
       master list of Respondent's open cases, including 
       identifying information for each case, the date the  case was
       most recently worked on, and setting forth  the statutes of
       limitations, as applicable.   The  list of open cases shall
       be reviewed with the  mentor at the monthly meetings.

            c.  Blais shall prepare a plan of action for each of 
       his open client files, which plan shall be reviewed  with the
       mentor at the monthly meetings for  appropriateness and
       timely implementation.

            d.  Respondent and the mentor shall create and maintain 
       a main calendaring system and a backup calendaring  system
       for all deadlines related to the  Respondent's practice.  The
       calendars shall be  reviewed with the mentor at the monthly
       meetings.

            e.  Respondent shall not accept new cases or clients 
       if, in the judgment of the mentor, his caseload is  such that
       additional cases or clients would pose a  risk of
       jeopardizing Respondent's current cases and  clients.

       4.  Meetings with Mentor.  Throughout the probationary period,  Blais
  shall meet once a month with his mentor to review case  management and
  office management issues, including without  limitation the following
  issues: client needs, client expectations,  client communications, status
  and progress of pending matters,  deadlines, schedules, and statutes of
  limitation, billing and  payment issues, and any other issues that, in the
  mentor's  judgment, would benefit from review.  Blais and the mentor shall 
  meet more often than once a month if, in the mentor's judgment, it  is
  necessary or beneficial to do so.

       5.  Personal Issues.  During the meetings with the mentor  referred to
  in Paragraph 4 above, if the mentor or Blais believe it  would be helpful,
  then the mentor and Blais shall also discuss any  issues of a personal
  nature which might impact upon Blais'  practice.


       6.  Progress Reports.  Within three weeks of each monthly  meeting
  referred to in paragraph 4 above, the mentor shall submit a  written report
  to the Office of Disciplinary Counsel discussing  Blais' progress under and
  compliance with the terms of his  probation.  In the event that Blais and
  the mentor meet more often  than once a month, it shall not be necessary to
  submit interim  reports, but the monthly report shall include all important 
  information not previously reported.

       7.  Communication.  Blais permits and authorizes the Office of 
  Disciplinary Counsel and the mentor to communicate with each other  at all
  reasonable times as to Blais'compliance with and progress  under the terms
  of his probation and this mentoring program, and as  to the mentor's
  recommendation for any extensions of the term of  the probation beyond the
  initial eighteen month period.  The mentor  agrees to provide all pertinent
  information to the Office of  Disciplinary Counsel and to report to the
  Office of Disciplinary  Counsel any violations of the Rules of Professional
  Conduct that  come to the attention of the mentor, as required by Rule 8.3
  of the  Rules of Professional Conduct.
 
       8.  Costs and Expenses.    Blais shall pay all costs and  expenses
  associated with his probation and this mentoring  agreement, including
  without limitation the cost of a Risk  Management Audit and all charges of
  his mentor, including the  mentor's charges, if any, for meeting with Blais
  and for preparing  reports to the Office of Disciplinary Counsel. 

       9.  Termination of Mentoring Agreement and Probation.  As set  forth
  in the Stipulation to Terms of Probation, the minimum term of  the
  probation shall be eighteen months.  Blais' probation shall terminate after 
  eighteen months, provided that Blais submits the affidavit required under
  A.O. 9, Rule 8A(6) and provided  that the probation monitor/mentoring
  attorney submits the affidavit required under A.O. 9, Rule 8A(6).  Blais 
  and the mentor shall send copies of any such affidavits to the Office of
  Disciplinary Counsel.  If such  affidavits are not submitted, then the
  probation shall be renewed as set forth in the Stipulation to Terms of 
  Probation and in A.O. 9, Rule 8.

       10.  Unavailability of the Mentor.  In the event that the mentor is
  unable to continue to act as  mentor under this agreement, he or she shall
  give notice to Blais and to the Office of Disciplinary  Counsel as soon as
  practicable, to allow Blais sufficient time to find a substitute mentor. 
  The choice  of substitute mentor shall be submitted to the Office of
  Disciplinary Counsel for approval before a  Mentoring Agreement is entered
  into between Blais and the substitute mentor.  

DATED this _____ day of January, 2002.


______________________________
Norman R. Blais, Esq.



______________________________
Stephen S. Blodgett, Esq.

-----------------------------------------------------------------------------
                                  Footnotes

FN1.   All of these incidents took place prior to September 1,  1999;
  thus the Vermont Code of Professional Responsibility  applies. 

FN2.  While the current provisions of (D) seek to provide expedited
  procedures for ensuring that  reinstatement proceedings not unduly lengthen
  the suspension period, in a six month suspension, the  evidence needed to
  establish rehabilitation by clear and convincing evidence may not be 
  available after three months. Therefore, a six month suspension is likely
  to be longer than six months.

FN3.   Anything in the Mentoring Agreement which is inconsistent with
  the  provisions A.O. 9 is superseded by the A.O. 9 provision.



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