ERNEST EHRHARDT v. AMGUARD INSURANCE COMPANY

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                      APPROVAL OF THE APPELLATE DIVISION
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                                       SUPERIOR COURT OF NEW JERSEY
                                       APPELLATE DIVISION
                                       DOCKET NO. A-2128-16T2

ERNEST EHRHARDT and BODY
MIND NUTRITION,

        Plaintiffs-Appellants,

v.

AMGUARD INSURANCE COMPANY,

        Defendant,

and

KAPATOES INSURANCE SERVICES and
MARK KAPATOES,

     Defendants-Respondents.
_________________________________

              Submitted November 27, 2017 – Decided December 7, 2017

              Before Judges Sabatino and Whipple.

              On appeal from Superior Court of New Jersey,
              Law Division, Somerset County, Docket No. L-
              0424-15.

              Merlin Law Group, PA, attorneys for appellants
              (Verne A. Pedro, on the briefs).

              Zarwin Baum DeVito Kaplan Schaer Toddy, PC,
              attorneys for respondents (Lisa Z. Slotkin,
              of counsel and on the brief; Eitan D. Blanc,
              on the brief).
PER CURIAM

     Plaintiffs appeal from the trial court's entry of summary

judgment    dismissing   their   claims      against     defendants    Kapatoes

Insurance    Services,   a    licensed      insurance    producer,     and   Mark

Kapatoes (collectively, "Kapatoes").            The dismissal was based on

plaintiffs'   failure    to   serve    an    Affidavit    of   Merit   ("AOM"),

pursuant to 
N.J.S.A. 2A:53A-26 to -29, attesting that defendants'

conduct did not comport with applicable professional standards of

care.

     The trial court rejected plaintiffs' argument that no AOM is

needed in this case because their claims against Kapatoes are

allegedly founded solely upon "common knowledge" principles that

require no supporting opinion from an insurance expert.                 For the

reasons that follow, we affirm.

                                      I.

     Plaintiff Ernest Ehrhardt is the owner and operator of a

medical practice and nutritional health business known as Body

Mind Nutrition, which is the co-plaintiff in this case.                       The

businesses operate out of two commercial properties in Basking

Ridge owned by plaintiffs.            Prior to April 2012, plaintiffs'

businesses and property had been insured by certain insurance

companies.     That prior coverage included, among other things,



                                       2                                 A-2128-16T2
coverage for business interruption, "extra expense," and personal

property losses.

     Upon    learning    that   their    prior     insurer      would    no    longer

continue     coverage,      plaintiffs       contacted     Kapatoes      to    obtain

replacement coverage with a different insurer.                  After a series of

e-mail exchanges and other communications, Kapatoes procured for

plaintiffs    a   commercial     business       insurance       policy    with     co-

defendant, Amguard Insurance Company.                  The Amguard policy was

effective for the one-year period from April 21, 2012 through

April 21, 2013.     Plaintiffs apparently paid the premiums due under

that Amguard policy.

     In October 2012, during the Amguard policy period, Superstorm

Sandy struck New Jersey.        The storm caused considerable damage to

plaintiffs' business and property.                Plaintiffs have estimated

their damages from the storm to exceed $100,000.                       Accordingly,

they presented a claim to Amguard for their losses.

     Amguard paid plaintiffs only $8,911.10, a fraction of the

claimed losses.      Amguard asserted that the remaining portion of

plaintiffs' damages were not covered under the terms of its policy.

Among    other    things,     Amguard    determined        that    a    portion      of

plaintiffs' claims was for excluded pre-existing damage, that

losses   resulting    from    off-site       utility     interruption     were     not

covered,    and   that   losses    to    inventory        and     business-related

                                         3                                    A-2128-16T2
personal property likewise were not covered. In addition, Kapatoes

explained to plaintiffs that, although their previous insurer may

have covered such losses, the Amguard policy did not.

     In April 2015, plaintiffs filed a complaint in the Law

Division against Amguard and Kapatoes.         In Count One, plaintiffs

sought a declaratory judgment ruling that their claimed losses

were covered under the Amguard policy.         In Count Two, plaintiffs

asserted breach of contract claims against Amguard.             In Counts

Three and Four, plaintiffs sought compensatory damages against

Kapatoes arising from a failure to procure proper coverage.          Count

Three   asserted   negligence   and   Count   Four   asserted   breach    of

contract.

     Specifically, in Count Three, plaintiffs alleged that if

"Amguard is correct in its determination and denial [concerning a

lack of coverage] . . . , then Defendant Kapatoes was liable for

failing and neglecting to advise and inform Plaintiffs that the

Insured Business was not adequately, properly and fully covered

for property damage and business interruption loss, including

business personal property, as [was] required and requested."

Plaintiffs further alleged in Count Three that Kapatoes breached

their duty to procure proper coverage, and to inform and advise

them about the coverage obtained.         As a direct proximate result,



                                      4                            A-2128-16T2
plaintiffs were allegedly deceived about the scope of the actual

insurance coverage, and were thereby harmed.

      In Count Four of their complaint, alleging a breach of

contract, plaintiffs contended they had requested and Kapatoes had

agreed to procure from an insurer "replacement coverage . . . as

comprehensive as [the policy] previously issued to [them] through

prior insurance carriers."          The alleged breach of contract caused

plaintiff to be wrongfully deprived of an opportunity to purchase

the "requested and required" coverage.

      As     the     litigation    progressed,     plaintiffs    voluntarily

dismissed their claims against Amguard.1 Plaintiffs did not obtain

and   serve    an     AOM   with   respect   to   Kapatoes,   the     remaining

defendants.         Although plaintiffs acknowledge that the Kapatoes

firm as a licensed insurance producer and its principal Mark

Kapatoes are within the ambit of the AOM statute, they maintain

their      claims    against   Kapatoes      involve   matters   of     "common

knowledge" within the ken of a jury and, as such, do not require

the service of an AOM.

      It is undisputed that plaintiffs, having deliberately taken

the position that no AOM is required to support their particular



1
  Given the dismissal, we need not address here the coverage and
policy exclusion issues implicated under the Amguard policy.


                                        5                               A-2128-16T2
claims against Kapatoes, did not serve an AOM within the 120-day

maximum period prescribed under 
N.J.S.A. 2A:53A-27.2                 After the

statutory 120 days expired, defendants moved to dismiss the claims

against them because of the lack of an AOM.              Plaintiffs opposed

the motion, relying on the common knowledge doctrine.                As part of

their opposition, plaintiffs' presented the court with copies of

various e-mails exchanged between January 2011 and June 2012 before

the Amguard policy began.          The e-mails generally reflected the

efforts   of   Kapatoes    to    obtain   a   new   policy    for   plaintiffs.

Although a representative of plaintiffs appears to have been copied

as a recipient on some of those e-mails, the parties have not

contended that any of the e-mails emanated specifically from

plaintiffs.

     After     hearing    oral    argument,    the    trial    court   granted

defendants' motion to dismiss, based on the lack of an AOM.                  The

court's reasons were detailed in a comprehensive written opinion

issued by Judge Thomas C. Miller on December 2, 2016.

     With respect to plaintiffs' negligence allegations in Count

Three, Judge Miller characterized these as being "professional


2
  We note that no conference with the court took place pursuant to
Ferreira v. Rancocas Orthopedic Associates, 
178 N.J. 144 (2003),
before or after the AOM deadline passed.      However, we do not
believe that any such Ferreira conference in this matter would
have made a difference, in light of plaintiffs' steadfast legal
position that no AOM is necessary.

                                      6                                 A-2128-16T2
negligence" claims falling within the scope of the AOM statute.

The judge noted the undisputed fact that Kapatoes, as an insurance

broker and producer, is expressly deemed by the Legislature to be

a "licensed person" subject to the AOM requirement.                   See 
N.J.S.A.

2A:53A-26(o).       As the judge observed, "[t]he purpose of the

[Legislature's] inclusion of insurance producers within the realm

of the protection offered by the AOM requirements is based upon

the proposition that the intricacies of the insurance business are

generally thought to be beyond the realm of understanding of the

average juror."

      Judge Miller rejected plaintiffs' reliance on the common

knowledge doctrine.        In doing so, the judge closely examined

plaintiffs' allegations of negligence, set forth in Count Three

of   the    complaint.      The     judge    pointed    out    that    plaintiffs

specifically asserted that Kapatoes owed them "a duty to exercise

reasonable skill, diligence and good faith in advising them and

procuring specific insurance coverage on their behalf."                  Given the

tenor of those claims, the judge declared them to be "exactly the

type that requires an Affidavit of Merit."

      The   judge     additionally    dismissed       plaintiffs'      breach     of

contract claims in Count Four.         Upon examining the nature of these

allegations,    the    judge   determined      that    they,   too,    implicated

professional    standards      of   care    within    the   insurance    producer

                                        7                                  A-2128-16T2
business and were "tantamount" to the claims of negligence.        As

the judge elaborated:

              At issue in this claim is whether
         Defendants breached the standard of care by
         not advising and assisting Plaintiff to
         procure an insurance policy which provided
         appropriate coverage for Plaintiff's business
         needs. What the standard of care requires of
         a broker or agent in regard to determining how
         specific   clauses    contained    in    complex
         insurance policies relate to specific business
         needs is not a matter within the province of
         a layperson's common knowledge.       Nor is it
         within the province of a layperson's common
         knowledge to determine whether an insurance
         agent breached the standard of care in regard
         to his analysis and determination of whether
         a particular insurance policy's complex
         provisions satisfied his client's needs.
         Whether   the   standard   of   care    required
         Defendants to procure insurance with different
         policy terms, including exclusions, based on
         Defendant's knowledge of Plaintiff's business
         is precisely the type of issue that requires
         an Affidavit of Merit and expert testimony.
         Plaintiff's claims, even if couched as a
         breach of contract claim, require proof of a
         deviation from a professional standard of care
         for   insurance   producers,    and    therefore
         required an Affidavit of Merit to be filed.

         [(Emphasis added).]

    Lastly, the motion judge rejected plaintiffs' request to be

granted more time to obtain and serve an AOM.   The judge noted in

this regard that nineteen months had passed since the filing of

the complaint, plaintiffs had never requested an extension to

serve an AOM, discovery had already ended, and plaintiffs never


                                8                           A-2128-16T2
moved to extend discovery.       The judge further observed that the

court's failure to hold a Ferreira conference did not toll the

deadline for an AOM in the context presented here.

                                    II.

     Plaintiffs    now    appeal,   arguing       that   the   trial     court

misapplied the common knowledge exception in concluding that their

negligence and breach-of-contract claims necessitated an AOM.

     We review the legal issues presented under the AOM statute

de novo.   Triarsi v. BSC Grp. Servs. LLC, 
422 N.J. Super. 104, 113

(App. Div. 2011) (citing Manalapan Realty L.P. v. Twp. Comm. of

Manalapan, 
140 N.J. 366, 378 (1995)).           Having done so, we affirm

the trial court's dismissal of plaintiffs' claims, substantially

for the thoughtful reasons expressed in Judge Miller's opinion.

We add only a few comments.

     Our courts have recognized that not all lawsuits against

licensed professionals require an AOM.            Case law has applied a

"common knowledge" exception to the AOM requirement in discrete

situations where expert testimony is not needed to establish

whether the defendants' "care, skill or knowledge . . . fell

outside    acceptable    professional     or   occupational    standards      or

treatment practices."      Hubbard v. Reed, 
168 N.J. 387, 390 (2001).

Those situations are limited to where the jurors' knowledge as

laypersons    suffices    to   enable     them,    using   their   ordinary

                                     9                                 A-2128-16T2
understanding and experience, to assess a defendant's alleged

negligence     without    the    benefit      of   specialized    knowledge      of

experts.   Id. at 394.       "[T]he threshold of merit should be readily

apparent from a reading of the plaintiff's complaint."                     Id. at

395.

       Thus, in Hubbard, the Supreme Court ruled that the common

knowledge exception applied to a negligence claim against a dentist

who had pulled the wrong tooth.               Id. at 396-97.         As the Court

instructed in Hubbard, the common knowledge exception is construed

narrowly in order to avoid non-compliance with the legislative

objectives of the AOM statute.               Id. at 397.      See also Triarsi,

supra, 
422 N.J. Super. at 116-17 (holding that the common knowledge

exception did not apply to breach of fiduciary duty claims asserted

against an insurance broker and an agent because those claims

implicated professional standards of care, but the exception did

apply to claims for breach of a "special relationship" with respect

to the defendants' conduct in allowing plaintiff's life insurance

policy to be cancelled for non-payment).

       Here,   the   trial    court    logically      found   that    plaintiffs'

negligence     claims    against      Kapatoes     substantially      encompassed

professional    standards       of   care    within   the   insurance    producer

industry, and are not amenable to fair evaluation by lay jurors

merely based on their common knowledge.

                                        10                                A-2128-16T2
      The    selection      of   appropriate      coverage   for    an    insured

business, and an understanding of the complexities of insurance

policy definitions, exclusions, and exceptions, is patently a

subject outside of the understanding of lay jurors lacking the

benefit of expert testimony.           Indeed, the insurance business in

our State is highly regulated by a complex and intricate scheme

of statutes and regulations.           See generally 
N.J.S.A. 17:1-1 to

17:52-27; N.J.A.C. 11:17-1.1 to -7.7.              See also Triavsi, supra,

422   N.J.    Super.   at    115-16.       The   propriety   of    an    insurance

producer's conduct in selecting and obtaining appropriate coverage

for an insured's business – involving, for example, such technical

concepts as "off-site business interruption" – manifestly calls

for expert testimony.         See N.J.R.E. 702.

      We reach the same conclusion respecting plaintiffs' breach

of contract claims.         The label applied by the plaintiffs to those

claims as being "contract-based" rather than "negligence-based"

is not dispositive.          See Couri v. Gardner, 
173 N.J. 328, 340

(2002).      What is dispositive to the AOM analysis is the actual

substance of the claims, and the extent to which the claims

fundamentally     concerns       whether    the    professional     defendant's

conduct "fell outside acceptable professional                or occupational

standards."     Id. at 334.



                                       11                                  A-2128-16T2
     We agree with Judge Miller that plaintiffs' contract claims

here fall within the classification requiring an AOM.                       We are

mindful that Count Four alleges that plaintiffs sought coverage

"as comprehensive as those [in the policies] previously issued"

to them.    However, the assessment of what coverage in a certain

insurance   policy   is    equally   "comprehensive"           as   the   coverage

provided    in   another   insurer's       policy   can    readily        entail    a

sophisticated assessment of policy-specific language, definitions,

exclusions, exemptions, and the like.           Lay jurors are simply not

equipped to make those assessments.

     Moreover,     plaintiffs    have       provided      no    contemporaneous

documentation, nor any motion affidavit, to establish that they

had specifically requested Kapatoes to furnish identical coverage

with a different insurer.       As we noted, the e-mails provided in

the record do not appear to include any                   communications from

plaintiffs to Kapatoes making such an explicit request, nor any

reciprocal promise by Kapatoes to fulfill such request.                   In fact,

at least one of the e-mails suggests a desire to explore a

"cheaper"   premium,   indicating      a    possible      willingness       by     the

insured to accept non-identical coverage for a lower cost.                   In any

event, plaintiffs have failed to demonstrate that these issues of

replacement coverage can be litigated fairly and sensibly in the

absence of supporting expert opinion.

                                     12                                     A-2128-16T2
     Finally, we affirm the trial court's denial of an extension

of time for plaintiffs to obtain an AOM.   This is not a situation

in which plaintiffs reasonably could have been caught off-guard

by a novel interpretation of an unsettled question of law.        Cf.

Shamrock Lacrosse, Inc. v. Klehr, Harrison, Branzburg & Ellers,

LLP, 
416 N.J. Super. 1, 28-29 (App. Div. 2010).   Instead, this is

a situation in which the established law is clear, and where the

need for an AOM should have been apparent from the outset.

     Affirmed.




                               13                            A-2128-16T2


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