Boone v. Quicken Loans Inc, No. 5:2015cv04772 - Document 154 (D.S.C. 2018)

Court Description: ORDER AND OPINION granting (88) Motion for Summary Judgment; denying (91) Motion for Summary Judgment; denying as moot (113) Motion in Limine; denying as moot (114) Motion in Limine in case 5:15-cv-04772-JMC; granting (86) Motion for Summary Judgment; denying (89) Motion for Summary Judgment; denying as moot (111) Motion in Limine; denying as moot (112) Motion in Limine in case 5:15-cv-04843-JMC Signed by Honorable J Michelle Childs on 2/9/2018.Associated Cases: 5:15-cv-04772-JMC, 5:15-cv-04843-JMC(asni, )

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Boone v. Quicken Loans Inc Doc. 154 IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF SOUTH CAROLINA ORANGEBURG DIVISION Thelma Boone, ) ) Plaintiff, ) v. ) ) Quicken Loans, Inc., ) ) Defendant. ) ____________________________________) Vance L. Boone, ) ) Plaintiff, ) v. ) ) Quicken Loans, Inc., ) ) Defendant. ) ___________________________________ ) Civil Action No. 5:15-cv-04772-JMC ORDER AND OPINION Civil Action No. 5:15-cv-04843-JMC ORDER AND OPINION In these consolidated actions, Plaintiffs Thelma Boone and Vance L. Boone (together “Plaintiffs”) filed the above-captioned actions against Defendant Quicken Loans, Inc. (“Defendant” or “Quicken Loans”) alleging claims for violation of the South Carolina Attorney Preference Statute (“SCAPS”), S.C. Code § 37-10-102 (2017), in the context of a mortgage loan closing. T. Boone v. Quicken Loans, Inc., C/A No. 5:15-cv-04772-JMC, ECF No. 1-1 at 9 ¶¶ 8– 13 (D.S.C. Nov. 30, 2015) (“Boone 1”); V. Boone v. Quicken Loans, Inc., C/A No. 5:15-cv04843-JMC, ECF No. 1-1 at 10 ¶¶ 8–13 (D.S.C. Dec. 4, 2015) (“Boone 2”). This matter is before the court on Plaintiffs’ and Defendant’s Cross-Motions for Summary Judgment pursuant to Rule1 56 of the Federal Rules of Civil Procedure. (ECF Nos. 88, 91 (Boone 1); ECF Nos. 86, 89 (Boone 2).) The parties oppose each other’s Motions respectively. (ECF No. 100, 105 (Boone 1); ECF Nos. 98, 103 (Boone 2).) For the reasons set 1 The court observes that from this point forward, “Rule” refers to the Federal Rules of Civil Procedure. Dockets.Justia.com forth below, the court GRANTS Defendant’s Motion for Summary Judgment and DENIES Plaintiffs’ Motion for Summary Judgment. I. RELEVANT BACKGROUND TO PENDING MOTIONS Quicken Loans “is a nationwide online mortgage lender that provides, among other things, residential mortgage loan refinances.” Boone v. Quicken Loans, Inc., 803 S.E.2d 707, 709 (S.C. 2017). “Under the Quicken Loans refinance procedure, the borrowers have already purchased the property and are simply seeking a new mortgage loan (presumably with more favorable terms) to replace the existing loan.” Id. On or about September 13, 2012, Thelma Boone provided information by telephone to Quicken Loans’ mortgage banker for purposes of completing a loan application to refinance the mortgage on Plaintiffs’ residence located at 226 River Drive, Rowesville, South Carolina.2 (ECF No. 88-5 at 3 ¶¶ 4–5 (Boone 1); ECF No. 86-5 at 3 ¶¶ 4–5 (Boone 2).) As a result of the information provided by Thelma Boone, Quicken Loans generated loan application documents that were sent to Plaintiffs to review and sign. (Id.) In addition to the loan application package, Quicken Loans included an Attorney/Insurance Preference Checklist (the “AIPC”). (Id.; see also ECF No. 1-1 at 13 (Boone 1); ECF No. 1-1 at 14 (Boone 2).) Based on the information provided by Thelma Boone, Quicken Loans sent Plaintiffs an AIPC that was prepopulated with the following relevant information (in bold): 2 Plaintiffs had prior experience with the loan application process having refinanced the mortgage on their residence a total of nine times: “in 1991 with National Bank of South Carolina; in 1996, 1999, 2001, and 2003 with CPM Federal Credit Union; and in 2011, 2011, 2012, and 2015 with Quicken Loans.” (ECF No. 88 at 3 (Boone 1); ECF No. 86 at 3 (Boone 2); see also ECF No. 881 at 7 ¶ 11 (Boone 1); ECF No. 86-1 at 7 ¶ 11 (Boone 2).) 2 1. I (We) have been informed by the lender that I (we) have a right to select legal counsel to represent me(us) in all matters of this transaction relating to the closing of this loan. (a) I select I/We will not use the services of legal counsel. __________________________________ __________________________________ Borrower Vance L. Boone Date Borrower Thelma Boone Date __________________________________ __________________________________ Borrower Date Borrower Date (b) Having been informed of this right, and having no preference, I asked for assistance from the lender and was referred to a list of acceptable attorneys. From that list I select Not Applicable _____________________ Borrower Date Not Applicable _____________________ Borrower Date Not Applicable______________________ Borrower Date Not Applicable______________________ Borrower Date (ECF No. 1-1 at 13 (Boone 1); ECF No. 1-1 at 14 (Boone 2).) On September 17 and 18, 2012, Plaintiffs signed the loan application documents and the AIPC. (ECF No. 88-5 at 3 ¶ 6 (Boone 1); ECF No. 86-5 at 3 ¶ 6 (Boone 2).) Plaintiffs then sent the signed loan application documents to Quicken Loans by telefax on September 17, 2012, and the AIPC to Quicken Loans on September 19, 2012. (ECF Nos. 1-1 at 13 & 88-7 (Boone 1); ECF Nos. 1-1 at 14 & 86-7 (Boone 1).) On October 19, 2012, Thelma Boone had a telephone conversation with a Quicken Loans’ representative to discuss the details of the loan closing, including who would be in attendance. (ECF No. 88-5 at 3–4 ¶ 7 (Boone 1); ECF No. 86-5 at 3– 4 ¶ 7 (Boone 1).) On October 25, 2012, Plaintiffs met with attorney Justin Tapp of McDonnell & Associates, P.A. and signed a disclosure form agreeing to the terms of McDonnell & Associates’ representation at the loan closing. (ECF No. 88-8 at 3–4 ¶ 7 (Boone 1); ECF No. 86-8 at 3–4 ¶ 7 (Boone 2).) On October 26, 2012, Plaintiffs completed their loan closing. (ECF No. 88-8 at 3 ¶ 4 (Boone 1); ECF No. 86-8 at 3 ¶ 4 (Boone 2).) On October 15, 2015, Plaintiffs filed Complaints against Quicken Loans in the Court of 3 Common Pleas for Orangeburg County, South Carolina alleging violation of the SCAPS.3 (ECF No. 1-1 at 10 ¶ 12 (Boone 1); ECF No. 1-1 at 9 ¶ 12 (Boone 2).) After Quicken Loans removed the cases to this court (ECF No. 1 (Boone 1); ECF No. 1 (Boone 2)) and they were consolidated (ECF No. 44 (Boone 1); ECF No. 43 (Boone 2)), the parties engaged in and completed discovery on March 1, 2017. (ECF No. 54 (Boone 1); ECF No. 53 (Boone 2).) Quicken Loans then moved for summary judgment on March 31, 2017. (ECF No. 88 (Boone 1); ECF No. 86 (Boone 2).) On that same day, Plaintiffs filed their Cross-Motions for Summary Judgment. (ECF No. 91 (Boone 1); ECF No. 89 (Boone 2).) The court heard argument from the parties on the instant Motions at a hearing on December 5, 2017. (ECF No. 147 (Boone 1); ECF No. 144 (Boone 2).) II. JURISDICTION The court has jurisdiction over this matter pursuant to 28 U.S.C. § 1332(a)(1) based on Quicken Loans’ allegations that there is complete diversity of citizenship between Plaintiffs and Quicken Loans, and the amount in controversy herein exceeds the sum of Seventy-Five Thousand ($75,000.00) Dollars, exclusive of interest and costs. (ECF No. 1 at 2 (Boone 1); ECF No. 1 at 2 (Boone 2).) Quicken Loans is a corporation organized under the laws of Michigan with its principal place of business in Detroit, Michigan. (ECF No. 1-2 at 3 ¶ 5 (Boone 1); ECF No. 1-2 at 3 ¶ 5 (Boone 2).) Plaintiffs are both citizens and residents of Orangeburg County, South Carolina. (ECF No. 1-1 at 8 ¶ 1 (Boone 1); ECF No. 1-1 at 9 ¶ 1 (Boone 2).) Moreover, the court is satisfied that the amount in controversy exceeds $75,000.00 in accordance with DMTAC’s representation. (ECF No. 1 at 3–7 (Boone 1); ECF No. 1 at 3–7 (Boone 2).) 3 A plaintiff enforces a violation of the SCAPS through S.C. Code § 37-10-105(A). In addition to their attorney preference claims, Plaintiffs also alleged their entitlement to relief under S.C. Code §§ 37-10-105, -108, based on unconscionability. The court dismissed this claim on June 30, 2016. (ECF No. 44 (Boone 1); ECF No. 43 (Boone 2).) 4 III. LEGAL STANDARD Summary judgment should be granted “if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a). A fact is “material” if proof of its existence or non-existence would affect the disposition of the case under the applicable law. Anderson v. Liberty Lobby Inc., 477 U.S. 242, 248–49 (1986). A genuine question of material fact exists where, after reviewing the record as a whole, the court finds that a reasonable jury could return a verdict for the nonmoving party. Newport News Holdings Corp. v. Virtual City Vision, 650 F.3d 423, 434 (4th Cir. 2011). In ruling on a motion for summary judgment, a court must view the evidence in the light most favorable to the non-moving party. Perini Corp. v. Perini Constr., Inc., 915 F.2d 121, 12324 (4th Cir. 1990). The non-moving party may not oppose a motion for summary judgment with mere allegations or denial of the movant’s pleading, but instead must “set forth specific facts” demonstrating a genuine issue for trial. Fed. R. Civ. P. 56(e); see Celotex Corp. v. Catrett, 477 U.S. 317, 324 (1986); Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 252 (1986); Shealy v. Winston, 929 F.2d 1009, 1012 (4th Cir. 1991). All that is required is that “sufficient evidence supporting the claimed factual dispute be shown to require a jury or judge to resolve the parties’ differing versions of the truth at trial.” Anderson, 477 U.S. at 249. IV. A. ANALYSIS The Parties’ Arguments 1. Plaintiffs In their respective Motions for Summary Judgment, Plaintiffs assert that Quicken Loans violates section 37-10-102 by failing “to ascertain the preference of the South Carolina borrower that results in the attorney at the closing table not being selected by the borrower, a practice that 5 deprives the South Carolina borrower of a statutorily guaranteed right.” (ECF No. 91-1 at 10 (Boone 1); ECF No. 89-1 at 10–11 (Boone 2).) Specifically, Plaintiffs assert that asking the question “Will the borrower select legal counsel to represent them in this transaction?” does not satisfy the statute which “mandates that the creditor ‘…must ascertain prior to closing the preference of the borrower as to the legal counsel that is employed to represent the debtor in all matters related to the closing of the transaction . . . .’” (ECF No. 91-1 at 11 (Boone 1); ECF No. 89-1 at 11 (Boone 2).) Quicken Loans “must do more than disclose to the borrower; the lender must elicit certain specific information from the borrower.” (ECF No. 105 at 5 (Boone 1); ECF No. 103 at 5 (Boone 2).) In this regard, Quicken Loans’ “form fails to ascertain the preference of the borrower if it is already prepopulated with ‘I/we will not use the services of legal counsel.’” (ECF No. 105 at 6 (Boone 1); ECF No. 103 at 6 (Boone 2).) Accordingly, Plaintiffs argue that Quicken Loans’ form “violates the statute and operates as an illegal waiver of the right to be represented by any attorney, much less the consumer’s choice of legal counsel.” (ECF No. 91-1 at 16 (Boone 1); ECF No. 89-1 at 16 (Boone 2).) 2. Quicken Loans In its Motion for Summary Judgment, Quicken Loans asserts that the purpose of the SCAPS is “to protect borrowers by requiring in the credit application clear and prominent disclosure of the information necessary to ascertain the borrower’s preference as to the legal counsel employed to represent the debtor in all matters relating to the closing of the transaction[.]” (ECF No. 88 at 13 (Boone 1); ECF No. 86 at 13 (Boone 2) (citing Davis v. NationsCredit Fin. Servs. Corp., 484 S.E.2d 471, 472 (S.C. 1997))). Quicken Loans further asserts that “a lender substantially complies with section 37-10-102 if the borrower receives a clear and prominent disclosure of the statutorily required information.” (ECF No. 88 at 14 6 (Boone 1); ECF No. 86 at 14 (Boone 2) (citing Davis, 484 S.E.2d at 472).) Based on the foregoing, Quicken Loans argues that it complied with the SCAPS because it “clearly and prominently disclosed to Plaintiffs that they had the right to express a preference for an attorney and gave them numerous opportunities to express a preference.” (Id.) In support of its argument, Quicken Loans points out that the AIPC required Plaintiffs to sign acknowledging that they “have been informed by the lender that I (we) have a right to select legal counsel to represent me(us) in all matters of this transaction relating to the closing of this loan.” (ECF No. 1-1 at 13 (Boone 1); ECF No. 1-1 at 14 (Boone 2).) Additionally, Quicken Loans argues that it has satisfied the safe harbor provisions of section 37-10-102 as to Plaintiffs by providing written notice of the preference information on the AIPC within one business day. (ECF No. 88 at 21 (Boone 1); ECF No. 86 at 21 (Boone 2).) B. The Court’s Review Plaintiffs bring their actions pursuant to the SCAPS, which provides in pertinent part: Whenever the primary purpose of a loan that is secured in whole or in part by a lien on real estate is for a personal, family or household purpose: (a) The creditor must ascertain prior to closing the preference of the borrower as to the legal counsel that is employed to represent the debtor in all matters of the transaction relating to the closing of the transaction . . . . The creditor may comply with this section by: (1) including the preference information on or with the credit application so that this information shall be provided on a form substantially similar to a form distributed by the administrator; or (2) providing written notice to the borrower of the preference information with the notice being delivered or mailed no later than three business days after the application is received or prepared. If a creditor uses a preference notice form substantially similar to a form distributed by the administrator, the form is in compliance with this section. S.C. Code § 37-10-102(a) (2017). Plaintiffs assert Quicken Loans violated the SCAPS in the 7 following particulars: The Attorney/Insurance Preference Form utilized by Quicken is essentially the form recommended by the Department of Consumer Affairs.4 It is what Quicken does with the form before it is presented to the borrower that runs afoul of the law. The pre-populated Attorney/Insurance Preference Form is in and of itself violative of the very statute that the underlying form is intended to facilitate. By effectively foreclosing the borrower’s choice when taking the loan application – the very first step in a real-estate-secured loan transaction–Quicken closes the door on the consumer and taints the entire process that follows. This alone is sufficient to warrant a ruling as a matter of law and the entry of summary judgment. (ECF No. 91-1 at 17 (Boone 1); ECF No. 89-1 at 17 (Boone 2).) Neither Plaintiffs nor Quicken Loans have cited, and the court has not located, a South Carolina appellate court case addressing this precise issue.5 “Thus, as a federal court sitting in diversity, the [c]ourt must predict how the South Carolina Supreme Court would decide the issue.” Allstate Ins. Co. v. Electrolux Home Prods., Inc., C/A No.: 4:16-cv-03666-RBH, 2017 WL 2216298, at *5 (D.S.C. May 19, 2017) (citing Private Mortg. Inv. Servs., Inc. v. Hotel & Club Assocs., Inc., 296 F.3d 308, 312 (4th Cir. 2002) (“As a federal court sitting in diversity, we have an obligation to apply the jurisprudence of South Carolina's highest court, the South Carolina Supreme Court. But in a situation where the South Carolina Supreme Court has spoken neither directly nor indirectly on the particular issue before us, we are called upon to predict how that court would rule if presented with the issue.” (internal footnote and citations omitted))). “In predicting a ruling by the South Carolina Supreme Court, [the Court] may also consider, inter alia: restatements of the law, treatises, and well considered dicta,” id., “as well as the practices of other states.” Id. (quoting St. Paul Fire & Marine Ins. Co. v. Am. Int’l Specialty Lines Ins. Co., 365 F.3d 263, 272 (4th Cir. 2004) (internal quotation marks omitted)). While it does not appear 4 See Admin. Interpretation No. 10.102(a)-9301 (S.C. Dep’t Consumer Affairs Sept. 7, 1993). Additionally, neither Plaintiffs nor Quicken Loans has requested certification of this issue to the South Carolina Supreme Court. 5 8 that this specific issue has been addressed by the South Carolina appellate courts, the South Carolina Supreme Court has reasoned in construing this provision that “[o]ur construction of legislative intent flows from the clear language of the statute . . .” and that such intent is to protect borrowers. King v. Am. Gen. Fin., Inc., 687 S.E.2d 321, 325 (S.C. 2009). The SCAPS requires the lender to ascertain the preference of the borrower as to legal counsel. “’[A]scertain’ means ‘to render certain or definite . . . to clear of doubt or obscurity . . . to find out by investigation.’” Parker v. Cty. of Oxford, 224 F. Supp. 2d 292, 295 (D. Me. 2002) (quoting Black's Law Dictionary 114 (6th ed. 1990)); see also Morgan v. Huntington Ingalls, Inc., 879 F.3d 602, 609 (5th Cir. 2018) (“’Ascertain’ means ‘to make certain, exact, or precise’ or ‘to find out or learn with certainty. . . ’ [t]hus, ‘ascertain’ requires ‘a greater level of certainty . . . .’”) (citation omitted). In considering the requirements of the SCAPS, the court observes that the parties have not presented any dispute of fact regarding Quicken Loan’s attorney preference procedure in this matter. Therefore, the matter is ripe for summary judgment. Upon review, the court is persuaded that Quicken Loans did ascertain Plaintiffs’ attorney preference in compliance with the SCAPS. First, an agent of Quicken Loans expressly asked Thelma Boone if Plaintiffs will “select legal counsel to represent them in this transaction.”6 After receiving Thelma Boone’s response that Plaintiffs did not have counsel of preference, Quicken Loans (1) sent Plaintiffs an AIPC that advised them that they “have a right to select legal counsel to represent [the]m[] in all matters of this transaction relating to the closing of this loan” and (2) prepopulated the AIPC with the statement “I/We will not use the services of legal counsel.” (ECF No. 1-1 at 13 (Boone 1); ECF No. 1-1 at 14 (Boone 2).) Upon their receipt of 6 Q. A. Did you [Thelma Boone] express a preference for an attorney? No. (ECF No. 88-3 at 33:1–3 (Boone 1); ECF No. 86-3 at 33:1–3 (Boone 2).) 9 the AIPC, Plaintiffs reviewed it, signed it and faxed the document back to Quicken Loans.7 There is no evidence before the court that Plaintiffs had any questions about the content of the AIPC. Thereafter, Plaintiffs had approximately five weeks (from September 19, 2012, to October 25, 2012) before the loan closing on October 26, 2012, to express an attorney preference to Quicken Loans. Not only did Plaintiffs not do this,8 but Thelma Boone met with counsel chosen by Quicken Loans (Justin Tapp) the day before the closing and did not voice any displeasure with his performance.9 In this regard, Plaintiffs’ assertion of no preference is their preference. Based on the foregoing, the court predicts that the South Carolina Supreme Court would conclude that Quicken Loans did “ascertain . . . the preference of the borrower as to [] legal counsel . . . relating to the [instant] closing . . .” in compliance with the SCAPS.10 Accordingly, the court GRANTS Quicken Loans’ Motion for Summary Judgment and DENIES Plaintiffs’ Motion for Summary Judgment. V. CONCLUSION Upon careful consideration of the entire record and the parties’ arguments, the court hereby GRANTS Quicken Loans’ Motion for Summary Judgment and DENIES Plaintiffs’ 7 Q. A. Q. A. Q. Is that your [Thelma Boone] signature under Item 1? Yes. Did you [Thelma Boone] sign it to confirm that it was correct? Yes. (ECF No. 88-3 at 33:4–8 (Boone 1); ECF No. 86-3 at 33:4–8 (Boone 2).) 8 Did you [Thelma Boone] have an attorney that you wanted to close this loan at the time? A. No. (Id. at 14–16 (Boone 1); Id. at 14–16 (Boone 2).) Q. Did you [Vance Boone] express a preference for an attorney to close the loan? A. No, sir. (ECF No. 88-2 at 12:6–8 (Boone 1); ECF No. 86-2 at 12:6–8 (Boone 2).) Q. Did you [Vance Boone] talk to any other attorneys about representing you in the loan closing? A. No, sir. (Id. at 12–14 (Boone 1); Id. at 12–14 (Boone 2).) 9 Q. Did the attorney [Tapp] who closed the loan do a good job at the closing? A. Yes, I guess. (ECF No. 88-3 at 30:9–12 (Boone 1); ECF No. 86-3 at 30:9–12 (Boone 2).) 10 As a result of this finding, the court will not address whether Quicken Loans has satisfied the safe harbor provisions of the SCAPS. 10 Motion for Summary Judgment. T. Boone v. Quicken Loans, Inc., C/A No. 5:15-cv-04772-JMC, ECF Nos. 88, 91; V. Boone v. Quicken Loans, Inc., C/A No. 5:15-cv-04843-JMC, ECF Nos. 86, 89. As a result of the foregoing, all remaining pending motions are DENIED AS MOOT. T. Boone v. Quicken Loans, Inc., C/A No. 5:15-cv-04772-JMC, ECF Nos. 113, 114; V. Boone v. Quicken Loans, Inc., C/A No. 5:15-cv-04843-JMC, ECF Nos. 111, 112. IT IS SO ORDERED. United States District Judge February 9, 2018 Columbia, South Carolina 11

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