Boston v. Client Services of Missouri, Inc., No. 3:2013cv00184 - Document 22 (W.D.N.C. 2013)
Court Description: ORDER granting 13 Motion to Dismiss for Failure to State a Claim. Signed by Senior Judge Graham Mullen on 11/1/2013. (Pro se litigant served by US Mail.) (tmg)
Download PDF
<![CDATA[
IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF NORTH CAROLINA CHARLOTTE DIVISION 3:13CV184 REGINA BOSTON, Plaintiff, ) ) ) vs. ) ) CLIENT SERVICES OF ) MISSOURI, INC., ) Defendant. ) ______________________________) ORDER This matter is before the Court upon Defendant’s Motion to Dismiss (Doc. No. 13) pursuant to Rule 12(b)(6). This case is one of at least nine pro se actions that Plaintiff has filed in this District in which she has sued various entities, alleging that the entities violated the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq., (“FCRA”) by obtaining Plaintiff’s consumer credit report without a permissible purpose. Plaintiff has responded to Defendant’s motion and Defendant has opted not to file a Reply. In her Complaint, Plaintiff asserts conclusory and vague allegations that Defendant willfully violated the FCRA by pulling her credit report without a permissible purpose. Specifically, Plaintiff alleges that “[p]laintiff has never had any business dealings or any accounts with, made applications for credit from, made application for employment with, applied for insurance from, or received a bona fide offer of credit from the Defendant . . . .” (Compl. ¶ 18). Plaintiff goes on to allege that “[t]he actions of Defendant obtaining the consumer credit report of the Plaintiff with no permissible purpose or Plaintiff’s consent was a willful violation of FCRA, 15 U.S.C. § 1681b . . . .” (Id. ¶ 25). 1 To survive a motion to dismiss, the plaintiff must make factual allegations which “raise a right to relief above the speculative level” and plead “enough facts to state a claim to relief that is plausible on its face.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 545-47 (2007); Ashcroft v. Iqbal, 556 U.S. 662 (2009). The court must view the complaint in the light most favorable to the plaintiff and take the plaintiff’s allegations as true. Randall v. United States, 30 F.3d 518, 522 (4th Cir. 1994). The Fourth Circuit requires district courts to construe pro se complaints liberally to ensure that valid claims do not fail for lack of legal specificity. Gordon v. Leeke, 574 F.2d 1147, 1151 (4th Cir. 1978). Ensuring that form does not trump substance also requires courts to “look beyond the face of the complaint to allegations made in any additional materials filed by the plaintiff” to determine whether a pro se plaintiff can survive a motion to dismiss. Garrett v. Elko, 1997 WL 457667, at *1 (4th Cir. 1997) (per curiam) (referencing Gordon, 574 F.2d at 1149-51). However, this liberal construction need not extend to outright advocacy for the pro se plaintiff. Gordon, 574 F.2d at 1151. Pro se plaintiffs, with the assistance of the district court’s lenient eye, must still present more than a “formulaic recitation of the elements of a cause of action.” Twombly, 550 U.S. at 555 (internal citations omitted). Like plaintiffs who are represented by counsel, a pro se plaintiff must still “allege facts sufficient to state all the elements of [the] claim.” Bass v. E.I. Dupont de Nemours & Co., 324 F.3d 761, 765 (4th Cir. 2003). In light of Twombly and Bass, conclusory statements with insufficient factual allegations, even when asserted by pro se plaintiffs, will simply not suffice. The Fair Credit Reporting Act (“FCRA”) imposes civil liability for improper use and dissemination of credit information by a consumer reporting agency or user of reported information who willfully or negligently violates the Act. Rush v. Macy’s New York, Inc., 775 2 F.2d 1554, 1557 (11th Cir. 1985). Such liability may be imposed on users of information that obtain credit reports of consumers for purposes not specified in § 1681b. Hinkle v. CBE Grp., 2012 WL 681468 (S.D. Ga. 2012). Section 1681b(f) of the Fair Credit reporting Act states: A person shall not use or obtain a consumer report for any purpose unless – (1) the consumer report is obtained for a purpose for which the consumer report is authorized to be furnished under this section; and (2) the purpose is certified in accordance with section 1681e of this title by a prospective user of the report through a general or specific certification. 15 U.S.C. § 1681b(f). Section 1681(a) provides the circumstances under which “any consumer reporting agency may furnish a consumer report.” These circumstances include furnishing a report to a person who the consumer reporting agency has reason to believe “intends to use the information in connection with a credit transaction involving the consumer on whom the information is to be furnished and involving the extension of credit to, or review or collection of an account of, the consumer.” 15 U.S.C. § 1681b(1)(3)(A). Other permissible purposes include: in response to a court order; pursuant to written instructions by the consumer; for employment purposes; for underwriting of insurance; for eligibility for a license; for assessment of risk for an existing credit; in relation to legitimate business needs of the consumer; to review an account or to determine if the consumer meets the terms of the account; for issuance of government sponsored charge cards; in relation to child support enforcement; to an agency administering a State plan under 42 U.S.C. § 654; and to certain agencies in preparation for appointment as a conservator, receiver, or liquidating agent. 15 U.S.C. § 1681b(a)(1)-(6). 3 Here, Plaintiff alleges that Defendant violated the FCRA by obtaining her credit report without a permissible purpose. Plaintiff contends that she “has never had any business dealings or any accounts with, made applications for credit from, made application for employment with, applied for insurance from, or received a bona fide offer of credit from the Defendant . . . .” (Compl. ¶ 18). Plaintiff contends that she is entitled to statutory damages, attorney’s fees and costs, pursuant to 15 U.S.C. § 1681n. (Id. ¶ 29). Plaintiff’s allegations fail to establish that Defendant’s conduct was impermissible under the FCRA. The Court takes judicial notice that it is a matter of public record that the Defendant is in the business of credit services and debt collection. A debt collector is permitted to obtain a consumer report if the agency is doing so for the purposes of collecting a debt. See 15 U.S.C. § 1681b(a)(3)(A); Korotki v. Attorney Servs. Corp. Inc., 931 F. Supp 1269, 1276 (D. Md. 1996); Hinkle, 2012 WL 681468; see also Chavez v. Premier Bankcard, LLC, 2011 WL 5417107 (E.D. Cal. 2011); Pyle v. First Nat’l Collection Bureau, 2012 WL 1413970 (E.D. Cal 2012). Plaintiff’s allegation that “[she] has never had any business dealings or any accounts with, made applications for credit from, made application for employment with, applied for insurance from, or received a bona fide offer of credit from the Defendant” fails to establish that Defendant’s activities were impermissible. Plaintiff need not have had direct contact with Defendant in order for Defendant to lawfully obtain a copy of a consumer report. Hinkle, 2012 WL 681468, at *3. Provided that Defendant obtained Plaintiff’s consumer report “in conjunction with its collection activities,” Defendant acted with a permissible purpose under the FCRA. Id.; see also 15 U.S.C. § 1681b(a)(3)(A). Indeed, even where defendants have made a good faith mistake in pulling a consumer report, there is no violation of the FCRA. Beckstrom v. Direct Merchant’s Credit 4 Card Bank, 2005 WL 1869107, *3 (D. Minn. 2005); Shah v. Collecto, Inc., 2005 WL 2216242 (D. Md. 2005). Plaintiff has failed to establish that Defendant is not, in fact, a collection agency or that she did not owe any debt that Defendant was seeking to collect on behalf of some other entity. See Pyle, 2012 WL 1413970 (concluding, based on Defendant’s name, that Defendant was a collection agency and dismissed Plaintiff’s Complaint alleging a violation of the FCRA based on conclusory allegations). Therefore, Defendant, as a collection agency, appears to have acted with a permissible purpose under the FCRA. Next, even assuming Defendant was not permitted under the FCRA to obtain Plaintiff’s consumer report, Plaintiff’s complaint includes only conclusory statements that Defendant violated the FCRA by obtaining Plaintiff’s consumer report without a permissible purpose. Plaintiff states that Defendant obtained her consumer report and makes the leap that, because she did not have any business dealings with the Defendant, this was in violation of the FCRA. Plaintiff alleges no facts supporting her assertion that Defendant’s violation was “willful.” “Put plainly, the factual matter offered by Plaintiff in her amended complaint, establishes nothing beyond speculation as the ‘mere possibility’ of a violation of the FCRA, without presenting ‘enough facts to raise a reasonable expectation that discovery will reveal’ unlawful conduct.” Hinkle, 2012 WL 681468, at *9 (quoting Twombly, 550 U.S. at 556). Plaintiff has not provided a sufficient factual basis to support her claim and her conclusory statements do not contain sufficient factual matter to state a claim to relief that is plausible on its face. See Hinkle, 2012 WL 681468, at *3 (recommending dismissal on initial review due to the plaintiff’s failure to provide “specific factual allegations . . . or set forth necessary details concerning how actions undertaken by [the defendant] may have violated the FCRA”); Pyle, 2012 WL 1413970 5 (dismissing complaint alleging violation of FCRA on initial review for failure to state a claim for relief). In sum, Plaintiff’s “unadorned, conclusory facts are not sufficient to survive Defendant’s motion.” Nowlin v. Avis Budget Corp., 2011 WL 7087109 (M.D.N.C. 2011), adopted 2012 WL 204162 (M.D.N.C. 2012) (dismissing complaint alleging willful and negligent non-compliance with 15 U.S.C. § 1681(f) based on allegation that defendant initiated pull of credit report without permissible purpose because such conclusory facts failed to state a claim for relief). The Court concludes that Plaintiff has failed to state a claim under the FCRA. IT IS THEREFORE ORDERED that Defendant’s Motion to Dismiss pursuant to Rule 12(b)(6) is hereby GRANTED. Signed: November 1, 2013 6
]]>
Some case metadata and case summaries were written with the help of AI, which can produce inaccuracies. You
should read the full case before relying on it for legal research purposes.
This site is protected by reCAPTCHA and the Google
Privacy Policy and
Terms of Service apply.
