Marin v. Sephora USA, Inc., No. 1:2020cv03520 - Document 18 (S.D.N.Y. 2020)

Court Description: DECISION AND ORDER GRANTING PLAINTIFF'S MOTION FOR REMAND granting 8 Motion to Remand. For the foregoing reasons, Plaintiff's motion to remand this matter to the New York State Supreme Court, County of New York is granted. The Clerk of the Court is directed to remove Docket No. 8 from the Court's list of pending motions and to close the file. This is a written opinion. (Signed by Judge Colleen McMahon on 7/15/2020) (rro) Transmission to Docket Assistant Clerk for processing.

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Marin v. Sephora USA, Inc. Doc. 18 Case 1:20-cv-03520-CM Document 18 Filed 07/15/20 Page 1 of 15 r==~- ---- ·-·-~==::::, UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK USDC ··1 . ·, t' OOCUMf""'-"f ELECTRONICALLY FILED 0 0( ' "= P:'· :·r: r U l Tl: _ MICHELLE MARIN, 11 _~ -1~.?e . ._......tf__ Plaintiff, No. 20 Civ. 3520 (CM) -against- SEPHORA USA, INC., Defendant. DECISION AND ORDER GRANTING PLAINTIFF'S MOTION FOR REMAND McMahon, C.J.: Plaintiff Michelle Marin ("Plaintiff') initiated this personal injury action against Defendant Sephora USA, Inc. ("Sephora") on October 1, 2018, in the Supreme Court of the State ofNew York, New York County. See Marin v. Sephora USA, Inc., No. 159081/18 (N.Y. Sup. Ct., New York Co.); (Dkt. No. 1, Notice Removal at Ex. B.) Plaintiff alleges that on August 4, 2018, while shopping at Sephora's retail location at 555 Broadway, New York, New York, a 1 Dockets.Justia.com Case 1:20-cv-03520-CM Document 18 Filed 07/15/20 Page 2 of 15 Sephora employee caused her to fall to the ground and suffer personal injuries. Plaintiff claims that her injuries were the result of Sephora' s negligence. Sephora is a Michigan corporation licensed to do business in New York State with its principal place of business in California. Plaintiff is a New York resident. On May 6, 2020, Sephora removed this action to this Court based on diversity of citizenship. Plaintiff now moves to remand this action to the New York State Supreme Court, on the ground that Sephora' s notice of removal was not timely under Sections 1446(c)(l) and 1446(b) of Title 28 of the United States Code. For the reasons set forth herein, Plaintiffs motion to remand is GRANTED. BACKGROUND I. Parties Sephora is a national retailer of personal cosmetics. It operates a store at 555 Broadway, New York, New York, where the incident giving rise to this action allegedly occurred. (Dkt. No. 1, Notice Removal at Ex. E 3.) At the time Plaintiff initiated this action, Sephora was a Delaware corporation with its principal place of business in California. (Id. at Ex. J 2.) Sephora became a Michigan corporation with its principal place of business in California on December 31,2019.(ld. atEx.J~3.) Plaintiff Michelle Marin is a New York resident who allegedly suffered injuries at Sephora's 555 Broadway location on August 4, 2018. (Id. at Ex. B 1.) II. Factual Background When considering a motion for remand , "all non-jurisdictional facts alleged in the complaint are assumed to be true," New York by Schneiderman v. Charter Commc'ns, Inc., No . 2 Case 1:20-cv-03520-CM Document 18 Filed 07/15/20 Page 3 of 15 17 CIV. 1428 (CM), 2017 WL 1755958, at *1 (S.D.N.Y. Apr. 27, 2017), and courts "resolv[e] any doubts against removability" and in favor of remand, In re Methyl Tertiary Butyl Ether ("MTBE ") Prods. Liab. Litig., 488 F.3d 112, 124 (2d Cir. 2007). Jurisdictional facts may be drawn from the complaint, as well as affidavits, exhibits, and declarations submitted by the parties. Nix v. Office of Comm'r of Baseball, No. 17-CV- 1241 (RJS), 2017 WL 2889503, at* 1 (S.D.N.Y. July 6, 2017) (citing Hyatt Corp. v. Stanton, 945 F. Supp. 675, 677 (S .D.N.Y. 1996)). Here, the only relevant jurisdictional fact is the amount in controversy. Diversity of citizenship is uncontested. However, diversity alone does not give rise to federal jurisdiction. Only if the plaintiff alleges injuries in an amount that exceeds the federal jurisdictional threshold - $75,000 - can a diversity case be removed from state to federal court. 28 U.S.C. § 1332. A civil action must ordinarily be removed within thirty days of a defendant's receipt of the initial pleading asserting a claim for relief. 28 U.S.C. § 1446(b)(1 ). If "the case stated by the initial pleading is not removable," the defendant must file a notice of removal within thirty days of receiving "an amended pleading, motion, order, or other paper from which it may first be ascertained" that the case is removeable. 28 U.S.C. § 1446(b)(3). However, in all events, removal on the basis of diversity jurisdiction must be accomplished within one year after the action's commencement, "unless the district court finds that the plaintiff has acted in bad faith in order to prevent a defendant from removing the action." 28 U.S.C. § 1446(c)(l). "Bad faith" conduct includes a plaintiff's deliberate failure to "disclose the actual amount in controversy to prevent removal. " 28 U.S.C. § 1446(c)(3)(B). 3 Case 1:20-cv-03520-CM Document 18 Filed 07/15/20 Page 4 of 15 III. Procedural Background Plaintiff alleges that she sustained personal injuries from a fall after one of Sephora's employees came into contact with her, and that her injuries were caused by Sephora's negligence. (Dkt. No. 1, Notice Removal at Ex. B 9.) Plaintiffs complaint was filed in the New York State Supreme Court in New York County on October 1, 2018, based on the location of the Sephora store where Plaintiff claims she sustained her injuries. (Id. at Ex. B 1-3.) The complaint includes a generalized prayer for relief; it does not specify the amount of damages sought. This accords with Section 3017(c) of New York Civil Practice Law and Rules, which provides that "in an action to recover damages for personal injuries or wrongful death, the complaint ... shall not state the amount of damages to which the pleader deems himself entitled." N .Y. C.P.L.R. § 3017(c); (Dkt. No. 1, Notice Removal at Ex. B.) On January 8, 2019 - over three months after the filing of the complaint - Sephora served a demand for the total amount of damages sought, pursuant to N.Y. C.P .L.R. 3017(c), along with a demand for a bill of particulars. (Dkt. No. 1, Removal at Ex. F 19.) Plaintiffs counsel did not ask Sephora for a bill of particulars. Plaintiff responded on April 12, 2019, with a bill of particulars that included descriptions of Plaintiffs injuries, but omitted to state a damages figure. (Id. at Ex. G.) Sephora objected to this response in a letter dated April 18, 2019, in which it highlighted Plaintiffs failure to respond to its demand for damages . (Dkt. No. 11, Deel. O' Hagen Supp. Pl.'s Mot. Remand at Ex. H 1-2.) Sephora's letter also identified several other omissions and ambiguities in Plaintiffs response. It pointed out that three documents referred to in Plaintiff's bi II of particulars as "attachments" were missing, asked what a witness identified only as "Brea" 4 Case 1:20-cv-03520-CM Document 18 Filed 07/15/20 Page 5 of 15 had allegedly seen, and sought clarification about a document called a "Notice of Discovery" to which Plaintiff referred. (Id. at Ex. H 2.) On June 4, 2019, the parties attended a preliminary conference in state court, where the court entered an order requiring plaintiff to respond to Sephora's April 18, 2019 letter by July 5, 2019. (Id. at Ex. I 1-2.) Plaintiff failed to respond on that date. Sephora let two months pass, and then sent a second demand letter, dated September 13, 2019, seeking the production of all outstanding discovery. (Id. at Ex. K.) On September 20, 2019, Plaintiff, through counsel, responded by providing a duplicate copy of the incomplete bill of particulars that had originally been served on April 18, 2019. (Id. at Ex. K.) Obviously, that response did not provide the missing damages information. At a September 25, 2019 compliance conference in state court, the parties entered a court-ordered stipulation requiring Plaintiff to respond to Sephora' s April 18, 2019 letter by providing outstanding discovery within thirty days, or by October 25 . (Id. at Ex. L.) However, Sephora sent an additional letter requesting outstanding discovery, including a demand for damages sought, on October 24, 2019 . (Id. at Ex. M.) Another compliance conference in state court on January 7, 2020, led to yet another court-ordered stipulation, this one requiring Plaintiff to respond to Sephora's October 24, 2019 letter within thirty days. (Id. at Ex. N.) On February 12, 2020, after Plaintiff failed to comply with the January 7 order, Sephora filed a motion to dismiss Plaintiffs complaint due to noncompliance with discovery and with a court order, or in the alternative to compel Plaintiff to respond to discovery demands. (Id. at Ex. P.) Around this time, Plaintiff appears to have hired a new lawyer to represent her. On February 7, 2020, Plaintiffs prior counsel insisted in a letter that her new (and current) counsel 5 Case 1:20-cv-03520-CM Document 18 Filed 07/15/20 Page 6 of 15 recognize and pay a lien for attorney's fees before new counsel would be advised about the "status of the case." (Dkt. No. 11, Deel. O'I-Iagen Supp. Pl.'s Mot. Remand at Ex . 0 2.) In a February 14, 2020, letter, Plaintiff's original counsel advised her new counsel that Sephora's lawyers had "made a motion" in New York state court, which was returnable March 12, 2020. (Id. at Ex. Q.) Plaintiff's new attorneys first received her case file on February 28, 2020 - two days after they had sent proof of payment and written acknowledgement of the lien for attorney's fees. (Id. at Ex. R; Deel. O ' Hagen Reply ,r 3, Dkt. No. 17.) The file's contents indicated that Plaintiff's prior attorneys had not served any discovery demands on Sephora during the more than one year they had represented Plaintiff. (Deel. O'Hagen Reply ,r,r 3, 6, Dkt. No. 17.) Plaintiff was found in default for nonappearance at a March 3, 2020, compliance conference in state court - which Plaintiff attributes to her new counsel's appearing at the conference without having first filed a formal notice of substitution. (Dkt. No. 11 , O'Hagen Deel. at Ex. S; id. ,r 4.) On March 9, 2020 , after Plaintiff filed a consent to change attorneys, the parties stipulated to adjourn Sephora' s motion to dismiss and compel discovery to May 7, 2020. (Dkt. No. 11 , O'Hagen Deel. at Ex . T.) On March 20, 2020, after New York State courts suspended nonessential operations in light of the COVID-19 pandemic, Plaintiff's new counsel finally responded by mail to Sephora's long-unanswered request for discovery. The response included a demand for $5 million in damages, which is substantially in excess of the jurisdictional threshold. 28 U.S.C. § 1332; (id. at Ex . U.) The same response was filed with the state court electronically on May 4, 2020. (Dkt. No. 1, Removal at Ex . I.) 6 Case 1:20-cv-03520-CM Document 18 Filed 07/15/20 Page 7 of 15 Sephora filed a notice of removal in this Court on May 6, 2020. This was over one year and seven months after Plaintiff initiated the action in state court, (id. at Ex . B), and forty-five days after plaintiff mailed her response to Sephora's demand for damages, (id. at Ex. I.) It was, however, just two days after the notice was filed electronically. (Dkt. No. 13, Deel. Bai Opp'n Mot. Remand at Ex. A.) On March 20, 2020, the same day Plaintiff mailed her response to Sephora's demand for discovery, the office of Sephora' s counsel closed pursuant to the "New York State on PAUSE" executive order during the onset of the COVID-19 pandemic. (Aff. Heyliger Opp 'n Mot. Remand~ 4, Dkt. No. 15.) The same day, Sephora's counsel filed a change of address request with the U.S. Postal Service, redirecting all mail addressed to Sephora's counsel to the home address of their office manager. (Dkt. No. 15, Aff. Heyliger Opp'n Mot. Remand~ 5, Ex. A.) The change of address was scheduled to go into effect on March 23, 2020. (Id. 5, Ex. A.) A confirmation from the U.S. Postal Service explained that, as a result of the change of address request, receipt of incoming mail would be delayed by between seven and ten days after March 23, excluding Sundays. (Id. 5, Ex. A.) According to this timeline, the forwarded response should have been delivered to counsel's office manager's home no later than Monday, April 3, 2020. THE PENDING MOTION Plaintiff seeks a remand to the Supreme Court of the State of New York, County of New York on the theory that Sephora's notice of removal was not timely filed. Specifically, Plaintiff contends that Sephora (A) violated 28 U.S .C. § 1446(c)(l) by filing its notice ofremoval "more than 1 year after commencement of the action," and (B) violated 28 U.S.C. § 1446(b)(1) by 7 Case 1:20-cv-03520-CM Document 18 Filed 07/15/20 Page 8 of 15 removing more than thirty days after receiving notice that the case was removable. (Mem. L. Supp. Pl. ' s Mot. Remand 7-10, Dkt. No . 9.) In response, Sephora argues that Plaintiffs delayed response to its discovery requests constitutes "bad faith" under § 1446(c )(1 ), thereby exempting it from the one-year removal window, and that the thirty-day window for removal under § 1446(b)(3) did not begin to run until May 4, 2020. (Def. ' s Mem. Opp 'n Mot. Remand 2, 6, Dkt. No. 12.) It is indisputable that Sephora' s notice ofremoval was filed well more than one year after the filing of Plaintiffs initial pleading. (Pl.'s Mem . 9, Dkt. No . 9; Def. ' s Opp ' n 6, Dkt. No. 12.) The removal statute requires that a defendant remove an action within one year of its commencement in state court. 28 U.S .C. § 1446(c)(l). But Sephora contends that it should not be bound by this restriction because Plaintiff "has acted in bad faith" in an effort to prevent removal by "deliberately fail[ing] to disclose the actual amount in controversy." 28 U.S.C. §§ 1446(c)(l), (3)(B). Specifically, Sephora argues that Plaintiffs failure to respond to its four requests for damages and three court-ordered stipulations collectively constitute a deliberate effort to conceal the amount in controversy and prevent removal. (Def ' s Opp'n 6, Dkt. No. 12.) Plaintiff instead attributes her delayed response to her previous attorney ' s oversight. (Pl. ' s Repl y Mem. L. Supp. Mot. Remand 10, Dkt. No. 16.) She also argues that Sephora "consented" to her late response by entering into the September 25 , 2019 stipulation, which extended Plaintiffs time to respond beyond the one-year statutory limit for removal , and by failing to file a formal motion to compel discovery prior to March 3, 2020, which was well after the removal deadline. (Pl. ' s Mem. 11 , Dkt. No. 9.) As for Plaintiffs second argument, the parties agree that Plaintiffs March 20 , 2020, response to Sephora ' s demand fo r damages constitutes an "amended pleading, motion, order or 8 Case 1:20-cv-03520-CM Document 18 Filed 07/15/20 Page 9 of 15 other paper from which it may first be ascertained that the case is one which is or has become removable. " 28 U.S.C. § 1446(b)(3); (Removal~ 10, Dkt. No. 1; Pl.'s Mem. 8, Dkt. No. 9.) The removal statute provides that a defendant has thirty days from this date to remove an action, as long as the initial pleading did not provide notice that the action was removable - which it most certainly did not. 28 U.S.C. § 1446(b)(3). The parties disagree, however, about when Sephora received Plaintiff's mailed response dated March 20 and so had notice that the case was removeable. Ordinarily, there exists a rebuttable presumption that mail is received within three days of its being sent. Melendez v. Cablevision Systems Corp., 2018 WL 2727890, at *7 (S.D.N.Y. June 6, 2018) (quoting Sherlock v. Montefiore Medical Center, 84 F.3d 522, 525-26 (2d Cir. 1996)). This presumption would suggest that Plaintiff's response was delivered on or about March 23. But the mail was addressed to the offices of Sephora's attorney, which had closed on March 20 due to the pandemic. Sephora' s counsel 's office manager had arranged to have USPS forward the mail to her home, and per evidence from USPS , the letter from Plaintiff's counsel should have been delivered there by April 3 - more than 30 days before May 6. (Dkt. No. 15 , Aff. Heyliger Opp ' n Mot. Remand~ 5, Ex. A.) Sephora's counsel has provided a sworn affidavit from its office manager claiming that Plaintiff's mailed was received May 28 , 2020, sixty-nine days after Plaintiff mailed it. (Dkt. No. 15 , Aff. Heyliger Opp ' n Mot. Remand~ 9.) It has also provided records of internal email exchanges, in which an attorney and office manager denied having received Plaintiff's mailed response before May 28 , along with two declarations of employees describing said exchanges. (Dkt. No. 13 , Bai Deel. , Exs . B, C; Dkt. No . 14, Crecco Deel.~~ 2-5 , Ex. A.) If Sephora' s contention is true, then its counsel did not have notice that the case was removeable until 9 Case 1:20-cv-03520-CM Document 18 Filed 07/15/20 Page 10 of 15 Plaintiffs response was electronically filed on May 4, 2020, and its May 6 removal would have come safely within the thirty-day limit. (Def 's Opp ' n 2-3, Dkt. No. 12.) All that is very interesting, but in the end it is irrelevant. Unless the court finds bad faith , the one year rule requires remand. And as will be seen below, Sephora fails to hurdle the high bar for showing bad faith. DISCUSSION I. Removal under 28 U.S.C. § 1446 Under 28 U.S .C. § 1441 , a party may remove a civil action brought in state court when the federal court has original jurisdiction over the action. Federal courts have original jurisdiction over civil actions where the amount in controversy "exceeds the sum or value of $75 ,000, exclusive of interest and costs, and is between . .. citizens of different States." Hallingby v. Hallingby, 574 F.3d 51 , 56 (2d Cir. 2009) (Citing 28 U.S.C. § 1332(a)(l)). Diversity jurisdiction is not contested here. While a procedural defect in removal does not deprive a federal court of jurisdiction, courts "construe removal statutes strictly and resolve doubts in favor of remand." Purdue Pharma L.P. v. Kentucky, 704 F.3d 208,220 (2d Cir. 2013) (citing Syngenta Crop Protection, Inc. v. Henson , 537 U.S. 28, 32 (2002)). This is done "out ofrespect for the limited jurisdiction of the federal courts and the rights of states." AF Trucking, Inc. v. Business Fin. Servs., No. 19CV-8149 (CS), 2020 WL 2765678, at *2 (S.D.N.Y. May 28, 2020) (quoting In re Methy l Tertiary Butyl Ether, 488 F.3d at 124). Accordingly, a defendant asserting jurisdiction in a removal petition "has the burden of establishing that removal was proper." Wade v. Burns, 803 Fed. Appx. 433 , 435-36 (2d Cir. 2020) (citing United Food & Commercial Workers Union, Local 919 v. Centermark Properties 10 Case 1:20-cv-03520-CM Document 18 Filed 07/15/20 Page 11 of 15 Meriden Square, 30 F.3d 298 (2d Cir. 1994)). Under this standard, the party seeking remand is "presumed to be entitled to it unless the removing party can demonstrate otherwise." Bellido- Sullivan v. Am. lnt'l Group, Inc., 123 F. Supp. 2d 161, 163 (S.D.N.Y. 2000). Timeliness under 28 U.S.C. § 1446(c)(l) Removal is ordinarily required within thirty days of the filing of a complaint. 28 U.S.C. § 1446(b)(l). There are exceptions to this rule, one of which is that a case may be removed within thirty days of the filing of a pleading or other document that first reveals the existence of federal jurisdiction. 28 U.S.C. § 1446(b)(3). However, removal on the basis of diversity jurisdiction under§ 1446(b)(3) must be accomplished within one year of the commencement of the action in state court. 28 U.S.C. § 1446( c)( 1). That is true even if a pleading or other document demonstrating the existence of federal jurisdiction is first filed more than one year after the commencement of the action in state court. 28 U.S.C. § 1446(c)(l); see, e.g., Martinez v. Yordy, No. 16 CIV. 005 (BMC), 2016 WL 8711443 , at *2 (E.D.N.Y. Feb. 19, 2016). The only exception to the otherwise absolute bar on removal after one year is when "the district court finds that the plaintiff has acted in bad faith in order to prevent a defendant from removing the action." 28 U.S.C. § 1446(c)(l). When "the plaintiff deliberately failed to disclose the actual amount in controversy to prevent removal," the conduct qualifies as "bad faith" and can equitably extend the one-year rule. 28 U.S.C. § 1446(c)(3)(B). District courts in this Circuit have "granted equitable extensions of the one-year removal period in cases where the plaintiff has engaged in strategic gamesmanship to prevent a defendant's removal from state court." Ehrenreich v. Black, 994 F. Supp. 2d 284,288 (E.D.N.Y. 2014) (citing Hill v. Delta lnt'l Mach. Corp., 386 F. Supp. 2d 427, 431 (S.D.N.Y. 2005)). Courts have found "strategic behavior" and denied remand, 11 Case 1:20-cv-03520-CM Document 18 Filed 07/15/20 Page 12 of 15 notwithstanding the passage of a year, where plaintiffs dismissed a non-diverse defendant just days after the one-year window for removal expired, In Re Rezulin Products Liability Litigation, 2003 WL 21355201 , No. 00 Civ. 2843(LAK), at *2 (S.D.N.Y. June 4, 2003), "belatedly add[ed] a defendant in response to an attempted or anticipated removal," Cruz v. Stop & Shop Supermarket Co. LLC, No. 19-CV-11565 (RA), 2020 WL 3430193, at *4 (S.D.N.Y. June 23, 2020) (citing Tedford v. Warner-Lambert Co., 327 F.3d 423 , 427-28 (5th Cir. 2003)), and ignored four discovery requests over a year and a half without explanation, Ford-Smith v. HMS Host Corp. , No. l:19-CV-0947 (GTS/ML), 2020 WL 1242394, at *5 (N.D.N.Y. Mar. 16, 2020). Conversely, courts do not grant bad faith exceptions "where plaintiffs actions [do] not evince a specific desire to prevent removal," even if "delay in defendants' removal could be traced to plaintiffs actions." Martinez, 2016 WL 8711443, at *2. Courts in this Circuit have declined to infer strategic conduct and excuse an untimely removal where plaintiffs have failed to answer multiple requests for damages, id. at *2-3, fraudulently joined a nondiverse patiy in the original complaint, Hill, 386 F. Supp. 2d at 431, requested three extensions to respond to a motion to dismiss a nondiverse party, Cruz, 2020 WL 3430193 , at *3-4, and included in the original complaint a non-diverse party whom they "actively prosecuted the case against," Ehrenreich, 994 F. Supp. 2d at 288-89. In Martinez , a judge in the Eastern District of New York declined to find an intent to obstruct removal on a set of facts virtually identical to those presented here. Martinez, 2016 WL 8711443 , at *3. The Martinez plaintiff failed to respond to four discovery requests from the defendant and two court orders to specify the amount of damages, delaying the defendant's ability to remove until after one year from the action's commencement. Id. at* 1. The defendant, however, had failed to pursue "other available avenues in order to meet the statutory 12 Case 1:20-cv-03520-CM Document 18 Filed 07/15/20 Page 13 of 15 requirements for removal" by making no effort to ascertain the amount in controversy for a five month span of the one-year removal window, and by failing to move to compel discovery before one year had lapsed. Id. In this context, the Martinez plaintiffs failure to respond was deemed "negligence, but not bad faith;" as occurred here, plaintiff had switched attorneys, and her new attorney stated that he was "unaware" of the defendant's discovery demands until removal,"due to the firm's practice in responding to discovery requests." Martinez, 2016 WL 8711443, at *3. Here, as in Martinez, the actions of plaintiffs counsel better resemble negligence than "strategic gamesmanship" calculated to prevent removal. Ehrenreich, 994 F. Supp. 2d at 288. Here, Plaintiff counsel has proffered specific evidence of her prior attorneys' multiple aspected of neglecting her case. Plaintiffs original attorneys failed to serve any discovery requests on Sephora, (Deel. O' Hagen Supp. Mot. Remand~ 6, Dkt. No. 17), and twice served identical bills of particulars that referred to missing attachments, unidentified witnesses, and nonexistent court filings, (Dkt. No. 11, Deel. O'Hagen Supp. Mot. Remand at Exs. K, H 1-2.) These instances of carelessness also align with the extended and difficult transition between Plaintiffs old and new attorneys - her new counsel (hired well more than a year after the case was first filed) was denied access to her legal file and was not given any information about her case (indeed, was not even told whether a lawsuit had been filed) until an extended correspondence concerning attorney's fees had taken place. (Dkt. No. 11, O ' Hagen Deel. at Ex. 0 2, Q, R; Deel. O'Hagen Reply~ 3, Dkt. No. 17.) Plaintiffs delayed discovery accords with the otherwise neglectful handling of her case by her prior counsel and not intentional obstruction. Additionally, as was the case in Martinez, Sephora "had the opportunity to take further action to ensure removal before one year had elapsed." Martinez, 2016 WL 8711443 , at *3. As with the Martinez defendant, Sephora's attorneys let crucial months of their one-year removal 13 Case 1:20-cv-03520-CM Document 18 Filed 07/15/20 Page 14 of 15 window pass without making any attempts to ascertain the amount in controversy - they waited three months before serving their damages demand, (Dkt. No. 1, Removal at Ex. F 19), and then let six months go by without a response before engaging the court in an informal attempt to obtain that response, (Dkt. No. 11, O'Hagen Deel. at Ex. I.) Sephora also waited two months after Plaintiffs counsel violated a court-ordered stipulation to respond before sending a second demand letter, and did not make a formal motion to compel until four months after the one-year limit for removal had lapsed. (Id. at Exs. K, P.) Indeed, Sephora's counsel, who are charged with knowing the rules concerning removal, consented to an extension of the deadline for Plaintiff to specify the amount in controversy that took the required response date beyond the one-year anniversary of the filing of the complaint! Sephora' s invocation of Ford-Smith also falls short. 2020 WL 1242394; (Def.'s Opp'n Dkt. No . 12.) The court in Ford-Smith found bad faith and permitted removal after the one-year removal limit in 1446(c)(3)(B) where the plaintiffs ignored four requests for a statement of damages over a year and half. Ford-Smith, 2020 WL 1242394, at* 5. The court found bad faith in part because the plaintiffs "failed to articulate why they failed to respond to Defendant's discovery requests." Here, Plaintiff has provided an explanation for her delayed response - she had an incompetent and neglectful attorney, who was eventually fired after engaging in a pattern of behavior that at least arguably indicates neglect of her file. (Dkt. No. 11, O'Hagen Deel. at Ex. K; Pl. ' s Reply Mem. 10, Dkt. No. 16.) I cannot say that this is a particularly compelling explanation. But where, as here, all doubts must be resolved in favor of remand, Nguyen v. American Express Company, 282 F. Supp. 3d 677, 682 (S.D.N.Y. 2017) (quoting Lupo v. Human Affairs Int '! Inc., 28 F.3d 269,274 (2d Cir. 1994)), and where Sephora must establish Plaintiffs 14 Case 1:20-cv-03520-CM Document 18 Filed 07/15/20 Page 15 of 15 bad faith by "clear and convincing evidence," Ehrenreich, 994 F. Supp. 2d at 290, I also cannot say that the explanation fails to demonstrate negligence rather than bad faith. Because the only exception to the one-year rule for removal is a showing of bad faith by clear and convincing evidence, Sephora's argument that its removal was timely under § l 446(b )(3) is irrelevant and need not be considered. The case having been removed more than one year after it was filed , it must be remanded to the New York State Supreme Court. CONCLUSION For the foregoing reasons, Plaintiffs motion to remand this matter to the New York State Supreme Court, County ofNew York is granted. The Clerk of the Court is directed to remove Docket No. 8 from the Court's list of pending motions and to close the file. This is a written opinion. Dated: July 15, 2020 New York, New York Chief Judge BY ECF TO ALL PARTIES 15

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