Butler et al v. Directsat USA, LLC et al, No. 8:2010cv02747 - Document 278 (D. Md. 2014)

Court Description: MEMORANDUM OPINION. Signed by Chief Judge Deborah K. Chasanow on 9/18/14. (sat, Chambers)

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IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND : JEFFRY BUTLER, ET AL. : v. : Civil Action No. DKC 10-2747 : DIRECTSAT USA, LLC, ET AL. : MEMORANDUM OPINION Presently pending and ready for resolution in this Fair Labor Standards Act collective action case is a motion to decertify the conditionally certified collective action (ECF No. 202), filed by UniTek USA, LLC ( UGS ). Defendants ( UniTek ), DirectSAT and USA, UniTek LLC Global ( DirectSAT ), Services, Inc Also pending are motions to seal filed by Defendants and Plaintiffs.1 (ECF Nos. 247 and 253). The issues have been fully briefed and the court now rules, no hearing being deemed necessary. Local Rule 105.6. For the following reasons, Defendants motion to decertify, and motion to seal will be granted in part and denied in part. Plaintiffs motion to seal will be denied. 1 Defendants motion for summary judgment (ECF No. 257), and the related motions to seal (ECF Nos. 265 and 270), will be resolved in a separate memorandum opinion and order. Plaintiffs more recently filed motion for reconsideration (ECF No. 275), is not yet ripe. I. Background Defendant DirectSAT, a subsidiary of UniTek and UGS, provides satellite installation services to DirecTV customers throughout the country. Plaintiff is a technician who previously installed, upgraded, and serviced DirecTV equipment at customer locations in Maryland, Virginia, and the District of Columbia.2 Defendants classified Plaintiff s position as non- exempt under federal and state wage and hour laws. Plaintiff began working for Defendants as a technician in October 2007 and held this position until July 20, 2008, when he was promoted to warehouse manager. week. He typically worked six or seven days per Although initially based out of DirectSAT s warehouse in Capitol Heights, Maryland, Plaintiff transferred to the warehouse in Waldorf, Maryland ( D.C. South ), after the Capitol Heights ( D.C. North ) warehouse closed. Technicians were paid pursuant to a job rate or piece rate system. Technicians would be given assignments at the beginning of the day, go out into the field and complete those assignments, report back as to the work performed, and be paid based on credits that accounted for quantity and type of work, 2 This case originally had two named Plaintiffs: Jeffry Butler and Charles N. Dorsey. In June 2012, Plaintiffs moved to withdraw Mr. Dorsey as a named Plaintiff, explaining that his inactivity suggested that he had abandoned the litigation. (ECF No. 82). The motion was granted on August 7, 2012 (ECF No. 94), leaving Mr. Butler as the only named Plaintiff. 2 as opposed to an hourly wage.3 Technicians were instructed to clock-in when they arrived at their first job-site and clock-out when they left their last job-site of the day. Plaintiff alleges that he regularly worked more than forty hours per week without proper overtime compensation and, furthermore, was encouraged by Defendants to begin work before the start of his route and continue working after completing his last work order, thereby performing work without being paid. This sort of work included receiving work orders at home, mapping out his route, preparing satellite dishes, and loading and unloading equipment from his company vehicle. 3 Plaintiff alleges that Defendants had Federal regulations explain the piece rate system: When an employee is employed on a piece-rate basis, the regular hourly rate of pay is computed by adding together total earnings for the workweek from piece rates and all other sources (such as production bonuses) and any sums paid for waiting time or other hours worked (except statutory exclusions). This sum is then divided by the number of hours worked in the week for which such compensation was paid, to yield the pieceworker s regular rate for that week. For overtime work the pieceworker is entitled to be paid, in addition to the total weekly earnings at this regular rate for all hours worked, a sum equivalent to one-half this regular rate of pay multiplied by the number of hours worked in excess of 40 in the week. 29 C.F.R. § 778.111(a). 3 a uniform policy and practice to encourage unpaid work and deny earned overtime. On October 4, 2010, Plaintiff brought suit against Defendants alleging violations of the Fair Labor Standards Act ( FLSA ) (Count I), the Maryland Wage and Hour Law ( MWHL ) (Count II), the Maryland Wage Payment and Collection Law ( MWPCL ) (Count III), and the District of Columbia Minimum Wage Law ( DCMWL ) (Count IV). (ECF No. 1). As to the FLSA claim, Plaintiff sought to represent a collective of all technicians employed by Defendants in Virginia, Maryland, and the District of Columbia during the applicable statute of limitations period for unpaid overtime. similarly situated Plaintiff alleges that the collective is in that they all had similar duties, performed similar tasks, were subjected to the same requirements under the FLSA to be paid overtime wages unless specifically exempted thereunder, were subjected to similar pay plans, were required to work and did work more than forty hours per week, and were not paid one and one-half times their regular rate for overtime Plaintiff worked. As sought to to the Maryland represent a and class D.C. law comprised claims, of all technicians employed by Defendants during the applicable statute of limitations period in Maryland and D.C., respectively. Defendants filed a motion to dismiss and the court, through Memorandum Opinion and Order dated July 6, 2011, granted in part 4 Defendants motion, dismissing Plaintiff s MWPCL claim (Count III). (ECF Nos. 28 and 29). Plaintiff has seemingly abandoned representing a class on his state law claims as he failed to move for deadline. conditional certification (ECF No. 79). by the October 1, 2012 On November 1, 2011, Plaintiff moved for conditional certification of an FLSA collective action and to facilitate notice pursuant to 29 U.S.C. § 216(b). 41). (ECF No. On April 10, 2012, Plaintiff s motion was granted and a collective consisting of all technicians based out of Defendants Waldorf and Beltsville warehouses during the past three years disseminated. was conditionally certified (ECF No. 65 and 66). and notices were At one point, fifty-two (52) technicians declared their desire to be opt-in Plaintiffs, but many opt-in Plaintiffs have been dismissed for a variety of reasons, leaving Mr. Butler as the named Plaintiff and twentyfive (25) opt-in Plaintiffs remaining (collectively Plaintiffs ). On February 3, 2014, Defendants filed a motion to decertify the conditionally certified collective action. Defendants also filed an unopposed motion (ECF No. 202). to seal certain exhibits attached to their decertification motion (ECF No. 247). Plaintiffs filed an opposition on March 28, 2014 (ECF No. 251), to which Defendants replied on April 11, 2014 (ECF No. 255). 5 Similar to Defendants, Plaintiffs filed a motion to seal certain exhibits to his opposition (ECF No. 253), which sits unopposed. II. Motion for Decertification A. Standard of Review Under the FLSA, a collective action for unpaid minimum or overtime wages may be maintained by any one or more employees for and in behalf of himself or themselves and other employees similarly situated. 29 U.S.C. § 216(b) (emphasis added). In deciding whether to certify a collective action under the FLSA, courts generally follow a two-stage process. Inc., 756 F.Supp.2d 682, 686 (D.Md. 2010). Syrja v. Westat, In the first stage, commonly referred to as the notice stage, the court makes a threshold determination demonstrated that of potential whether class the members plaintiffs are have similarly situated, such that court-facilitated notice to putative class members would be appropriate. Id. (quoting Camper v. Home Quality Mgmt., Inc., 200 F.R.D. 516, 519 (D.Md. 2000)). The court granted conditional certification in this case on April 10, 2012. See Butler v. DirectSAT USA, LLC, 876 F.Supp.2d 560 (D.Md. 2012). In the second stage, following the close of discovery, the court engages in a more stringent inquiry to determine whether the plaintiff class is [in fact] similarly situated in accordance with the requirements of [Section] 216, and renders a 6 final decision collective regarding action. the propriety Dorsey v. TGT of proceeding Consulting, as LLC, a 888 F.Supp.2d 670, 686 (D.Md. 2012) (quoting Syrja, 756 F.Supp.2d at 686) (first alteration in original). Generally, plaintiffs bear the burden of showing that their claims are similarly situated, and district courts have broad discretion to determine whether a collective action is an appropriate means for prosecuting an FLSA cause of action. Zink, LLC, dissimilarity F.Supp.2d In omitted). 769 considering of the Gionfriddo v. Jason 880, 886 (D.Md. a motion to plaintiff class, courts 2011) decertify have (citation alleging considered three factors: (1) the disparate factual and employment settings of the individual plaintiffs; (2) the various defenses available to defendant which appear to be individual to each plaintiff; and (3) fairness and procedural considerations. Rawls v. Augustine Home Health Care, Inc., 244 F.R.D. 298, 300 (D.Md. 2007). Similarly situated does not mean identical, however. Gionfriddo, 769 F.Supp.2d at 886 (citing Hipp v. Liberty Nat l Life Ins. Co., 252 F.3d 1208, 1217 (11th Cir. 2001)). B. Analysis 1. Plaintiffs Factual and Employment Settings The first factor of the decertification analysis involves an assessment of whether Plaintiffs have provided evidence of a company-wide policy which may violate the FLSA, as well as an 7 assessment of Plaintiffs supervision, and salary. Rawls, 244 F.R.D. individual and at job duties, geographic Dorsey, 888 F.Supp.2d at 687 (quoting 300). variable Defendants nature of the submit they contend technicians numerous varying worked are hours: that technicians renders them unfit for collective adjudication. what location, claims They point to complications. one the technician First, would work twenty hours in a week while another technician would work more than forty hours that same week. worked on a hours could piece-rate fluctuate system, rate system the depending assignments he received. Additionally, because they on same the technician s amount and weekly types of Defendants maintain that the piece- provides the second complication: because technicians differ in their effort and efficiency, the hourly wage paid to a technician varied from job to job and worker to worker. who As an example, they point to testimony from Mr. Adams, testified compensation that rate Trans. 33:6-12). his changed Third, worked, weekly. (ECF production No. rate, 202-22, at and 11, Similarly, Mr. Alston testified that every day on the job was different. 19). hours Defendants (ECF No. 202-24, at 9, Trans. 14:17allege that under-reporting of time worked may be due to a host of different reasons, some benign and some representing potentially unlawful conduct. For example, they state that Mr. Bovell testified that his general 8 feeling was that he had to look efficient on his time sheets to keep his job. (ECF No. 202-25, at 10, Trans. 31:7-17). Similarly, Mr. Grainger said that he was advised that appearing more productive would better position him for a promotion. (ECF No. 202-30, at 26, Trans. 44:12-19; see also No. 202-34, at 20, Trans. 46:22-24 (Kilson Dep.) (same)). Mr. Stone testified that he falsified hours worked to keep his score high which would help him keep his job. 18). (ECF No. 202-46, at 16, Trans. 29:10- Defendants point to Mr. Tanoh to show contrast; Mr. Tanoh testified that he underreported his time so that he would get assigned more jobs. He was never told by anyone to underreport his time so as to appear more efficient. 31, Trans. 53:7-22). The fourth (ECF No. 202-47, at complication cited by Defendants is that Plaintiffs do not have records of the time that they actually worked that went unreported on their official time sheets. Defendants contend that more than half of the opt- in Plaintiffs have produced no records at all, let alone actual records demonstrating hours allegedly worked but not recorded. Defendants also point to testimony from technicians who stated that they could not identify which time sheets are accurate and which are not. (See, e.g., ECF Nos. 202-25, at 10, Trans. 31:1822; 202-47, at 26, Trans. 40:10-14). 9 Plaintiff contends that he and the twenty-five opt-in Plaintiffs all: worked for Defendants as fulltime technicians in the state of Maryland. Plaintiffs typically worked 8-10 hour shifts 5-6 days per week. They shared the same primary duty performing Direct TV installations and service calls and were paid an hourly rate based upon the jobs they completed and time they worked each week. Plaintiffs were all home dispatched which meant they drove their company owned vehicles directly from home to their first job assignment each day and from their last job back home at the end of each day. (ECF No. 251, at 7 (citations omitted)). Plaintiffs contend that the evidence demonstrates that they were required to record their start time as the time they arrived at their first job and their end time as the time they completed their last job. While they were not instructed or permitted to record time worked outside of those times, Plaintiffs maintain that they all were required to perform compensable work before their start time, including accessing their work assignments and mapping out that day s route, as well as calling that day s customers to confirm the appointment and provide an estimated time of arrival. Similarly, Plaintiffs assert that Defendants required them to perform work after their end time. Plaintiff a vehicle, which was Defendants provided each considered the technician s roaming office; Plaintiffs contend that Defendants required them to unload their equipment and secure it in their home, and 10 then inspect the vehicle at the end of each day. submit that, technician s despite roaming considering office, the vehicle Defendants did Plaintiffs to not be the permit Plaintiffs to record the time they spent driving to their first job of the day. Furthermore, virtually all Plaintiffs who were asked testified that they would assemble satellite dishes at home and off-the-clock. (ECF No. 251, at 12). In support of their position that the off-the-clock work they performed was done pursuant to official company policy, Plaintiffs point to the testimony of Mr. Kenneth Hildibrand, former General Manager of D.C. North, and Joseph Harley, former Field Supervisor at D.C. South, who each testified that the technician s office. company-provided van was akin to his rolling (ECF No. 251-1, at 8, Trans. 22:16-18; No. 251-2, at 7, Trans. 20:12-16). DirectSAT wanted its technicians at their first job between 8:00 am and 8:30 am. Trans. 26:10-13). (ECF No. 251-1, at 9, Technicians were typically expected to work at least five days a week, but sometimes worked six days a week. (ECF No. 251-1, at 10, Trans. 32:14-19; No. 251-1, at 6, Trans. 20:3-8). Technicians were to list their start time as when they arrived at their first job of the day and list their end time as when they left their last job of the day. (ECF No. 251-1, at 11, Trans. 34:1-14; No. 251-2, at 10, Trans. 34:13 - 35:1). Mr. Hildibrand the testified that time 11 spent by technicians in morning checking the day s assignments, pre-calling customers, bringing their meters between the home and vehicle at the beginning and end of the day, and driving between their home and the first and last assignment of the day did not count as being on-the-clock. (ECF No. 251-1, at 16, 17, Trans. 34:25 - 35:3, 61:1:18, 63:21 - 64:3). Mr. Hildibrand and Mr. Harley both testified that the technicians at D.C. South operated in the same manner and subject to the same rules as the technicians at D.C. North. (ECF No. 251-1, at 19-20, Trans. 69:15 - 70:1; No. 251-2, at 15, Trans. 52:6 - 53:17). Walter Hanson, a former General Manager of DirectSAT who worked out of the Maryland offices stated that [t]echnicians regularly performed work before arriving at their first job and after completing their last job without pay[,] including preparing satellite dishes, loading and unloading equipment from their vehicles, attending weekly meetings at DirectSAT s offices, receiving their assignments for the day, pre-calling customers, and washing and maintaining their vehicles. (ECF No. 251-3 ¶ 11). Furthermore, company policy reflected in various employee handbooks stated that an employee s start time was when he arrived at work and his end time was when he left his last job. (ECF No. 252). Technicians were required to call their customers at the beginning of each day to confirm the job and 12 provide an estimated time of arrival. (ECF No. 252-5). Company policy stated that time spent traveling between home and the first or travel last job between compensable. was jobs not was considered hours considered hours worked, whereas worked and was Overtime compensation was permitted provided the technician obtained advanced authorization. (ECF No. 252-6). The differences among technicians are not significant or, alternatively, go more toward damages than liability. The fact that some technicians occasionally worked fewer than forty hours a week (even considering the alleged unpaid work) means that Defendants overtime are pay not liable under the to FLSA, these but individuals this for difference is unpaid not so prevalent as to preclude liability to the collective as a whole; instead, it can be addressed in Plaintiffs individual damages calculations. Similarly, the fact that Mr. Tanoh testified that he underreported his hours because he wanted to receive more jobs does not render the collective dissimilar on this issue, especially in light stating otherwise. of the testimony from other Plaintiffs Furthermore, one s motivation for performing off-the-clock work is not relevant for FLSA purposes if the employer knows or should know about it. Corp., 580 F.Supp.2d 785.13 (noting that 528, it 537 is See Falcon v. Starbucks (S.D.Tex. the duty of 2008); the 29 C.F.R. management § to exercise its control and see that the work is not performed if 13 it does not want it to be performed ). Moreover, the fact that Plaintiffs damages calculations are more difficult because the technicians hourly rates fluctuated due to the piece-rate system, is not by itself a reason to decertify a collective. Finally, the absence of records documenting Plaintiffs off-the-clock work is not fatal to the collective. The FLSA makes clear that employers, not employees, bear the ultimate responsibility for ensuring that employee time sheets are an accurate record of all hours worked by the employees. § 211(c). Plaintiffs bear the burden of proving 29 U.S.C. that they performed overtime work for which they were not compensated, but this burden is not insurmountable. See Anderson v. Mt. Clemens Pottery Co., 328 U.S. 680, 686-87 (1946). Where, as here, the employer does not have precise records of the employee s hours, an employee has carried out his burden if he proves that he has in fact performed work for which he was improperly compensated and if he produces sufficient evidence to show the amount and extent of that work as a matter of just and reasonable inference. The burden then shifts to the employer to come forward with evidence of the precise amount of work performed or with evidence to negative the reasonableness of the inference to be drawn from the employee s evidence. If the employer fails to produce such evidence, the court may then award damages to the employee, even though the result be only approximate. Id. at 687-88; see also Pforr v. Food Lion Inc., 851 F.2d 106, 108 (4th Cir. 1988) (The FLSA does not mandate that a plaintiff 14 prove each hour of overtime work with unerring accuracy or certainty. ). Defendants further argue that decertification is appropriate because there is no common policy, plan, or scheme to violate the FLSA. Defendants policy was for technicians to record all time worked and to pay for hours worked, even if it constituted theory of unlawful policy. liability overtime. liability plan, According does but not rather Defendants requires to Defendants, involve unlawful maintain application deviations that individualized the Plaintiffs from Plaintiffs factual a of lawful theory inquiries an of because Defendants liability as to one Plaintiff cannot be generalized to extend to other Plaintiffs, let alone the entire collective. Defendants state that these varying theories are demonstrated by each Plaintiff s testimony which illustrates that technicians received different directions from their supervisors that some followed and others did not. each technician s separate circumstances mini-trials inappropriate for Defendants argue that analyzing a for would each collective essentially technician, action. lead making Defendants to it provide several examples, including the practice of building satellite dishes at home, which they contend that some technicians engaged in while others did not, and that the technicians had varying 15 reasons for their given practice.4 In regard to paperwork, Defendants note that some technicians reported doing it off-theclock, (see ECF No. 202-25, at 11-13, Trans. 38:20 - 40:17 (Bovell Dep.)); (ECF No. 202-34, at 18, Trans. 44:23-25 (Kilson Dep.)), but another technician reported never doing it at home, (ECF No. 202-23, at 14-15, Trans. 38:24 - 39:2 (Albu Dep.)). As for meetings, Defendants point out that some technicians claim they did not record warehouse meetings on their while others admit that they did record this time. timesheets, (See ECF No. 202-30, at 20, Trans. 35:6-10 (Grainger Dep.)); (ECF No. 202-47, at 5-6, Trans. 8:20 - 9:5 (Tanoh Dep.)). 4 Defendants argue that Some technicians testified that they built them at home because they were ordered to. (See ECF No. 202-31, at 20-24, Trans. 45:20 - 49:13 (Green Dep.)) (noting that supervisors told him to build dishes before going out into the field); (ECF No. 251-7, at 16, Trans. 54:5-10 (Cromer Dep.)); (ECF No. 251-26, at 35-36, Trans. 34:22 - 35:20 (Rodgers Dep.)). Another technician testified that he built dishes at home but did not elaborate as to his reasons, (ECF No. 252-32, at 9, Trans. 29:4-20 (Newman Dep.)), while other technicians testified that they assembled satellite dishes at home in order to be more productive in the field. (ECF No. 251-5, at 22, Trans. 21:2-6 (Adams)). Other technicians admitted that they built satellites at home but were not required to do so. (See ECF No. 202-33, at 16, Trans. 63:213 (Jones Dep.)) (noting that he occasionally built dishes at home to speed up the process but was not required to do so); (ECF No. 202-42, at 21, Trans. 40:4 - 41:13 (Nicholls Dep.)) (noting that he built dishes at home but was never instructed not to record this time)). Still other technicians were never so ordered and never built satellite dishes at home. (See ECF No. 202-23, at 14, Trans. 38:20-23 (Albu Dep.)); (ECF No. 44:21 45:1 (Alston Dep.)). Still others testified that they did not have to assemble dishes at home, but preferred to do so because it helped ensure they would make their appointments. (ECF No. 251-9, at 14, Trans. 46:1-15 (Leftwood Dep.)); (ECF No. 251-12, at 13, Trans. 42:3-21 (Shaffer)). 16 the inconsistency among the collective is so great that there is no effort saved by using the collective action device. In response, Plaintiffs contend that Defendants are making too much of technicians. the differences between and among individual In a wage-and-hour action, there are always going to be differences among workers hours, but that is not a reason to deny records certification for [Plaintiffs all especially twenty-six contend that] where, Plaintiffs calculating as here, exist. damages the time Accordingly, will involve a ministerial exercise of adding unpaid pre- and post-shift time to Plaintiffs time records. (ECF No. 251, at 26). Second, Plaintiffs argue that the fact that the piece-rate system results in differing effective hourly wages is not a reason to deny certification because the timesheets exist, which provide the hourly rates for each technician. Accordingly, Plaintiffs assert that determining the rate of pay and overtime pay is another simple ministerial exercise. Third, Plaintiffs contend that Defendants are incorrect in their position that the technicians underreported their time for a variety of reasons. Plaintiffs maintain that the evidence demonstrates that Plaintiffs were instructed and only permitted to record their start time as the time they arrived at the first job site and their end time as the time they completed their last job, despite the fact that they performed compensable work 17 before and after those times. Finally, it is Defendants not Plaintiffs responsibility to keep records of the time worked by the technicians. several layers of Plaintiffs evidence assert showing that time this case worked, has including Plaintiffs testimony, time records, GPS logs, and data from the online assignment tool. They argue that the supposed variances are not detrimental to the claims, are eclipsed by Defendants overarching scheme, and can be managed through applicable to all twenty-six Plaintiffs. that the Defendants evidence marshalled uniformly required common proof Plaintiffs also state to-date Plaintiffs demonstrates to work before that the start of their first job and after the end of their last job performing the same exact tasks. (ECF No. 251, at 24). A collective action does not necessitate that there be no differences among individualized class inquiry members, in nor connection does with it prohibit fashioning the specific relief or damages to be awarded to each class member. LaFleur v. Dollar Tree Stores, Inc., No. 2:12-CV-00363, 2014 WL 934379, at *10 (E.D.Va. Mar. 7, 2014) (quoting Houston v. URS Corp., 591 F.Supp.2d 827, 832 (E.D.Va. 2008) (internal quotation marks omitted)). The court should determine whether there is a meaningful nexus that binds Plaintiffs claims together and that the similarities in their claims outweigh their differences. Falcon, 580 F.Supp.2d at 540. The existence of a common policy 18 may assuage concerns circumstances. about Crawford plaintiffs v. otherwise Lexington-Fayette varied Urban Cnty. Gov t, No. 06-299-JBC, 2008 WL 2885230, at *5 (E.D.Ky. July 22, 2008) (quoting Wilks v. Pep Boys, No. 3:02-0837, 2006 WL 2821700, at *3 (M.D.Tenn. Sept. 26, 2006)); see also England v. New Century Fin. Corp., 370 F.Supp.2d 504, 507 (M.D.La. 2005) ( If there is sufficient evidence of an employer s pattern of subjecting employees to the same improper practice, that would be sufficient to warrant collective adjudication. ). a finding of similarity justifying The present case does not involve a situation where Defendants had a policy that included paying for work done before and after the first and last job of the day which was administered improperly. Here, Plaintiffs allege, and there is corroborating evidence, that Defendants policy was that compensation began upon arrival at the first job and ended upon departure requirement from that compensable hours. they the last perform job, various despite tasks the outside alleged of the Whether such a policy existed and its scope will be determined at trial. The evidence demonstrates that there was a policy that technicians pre-call customers before driving to their first job of the day. In regard to building satellite dishes, while not every technician testifies to doing so, a sufficient number of technicians have stated that they spent time off-the-clock building 19 dishes pursuant to either explicit or implicit instructions from their supervisors. Similarly, Plaintiffs claims for time spent driving from their homes to their first job sites counsel against decertification. that while the plaintiffs are are sufficiently similar to A fact finder may conclude not required to perform such tasks, there may be an expectation or unwritten policy that such work be (citing performed. Hill v. Crawford, Muscogee Cnty. 2008 WL School 2885230, Dist., at No. *7 n.6 4:03-CV-60 (CDL), 2005 WL 3526669, at *3 (M.D.Ga. Dec. 20, 2005)). There are certainly differences among the technicians, but they are not so great to defeat the collective mechanism. See Kasten v. Saint-Gobain Performance Plastics Corp., 556 F.Supp.2d 941, 957 (W.D.Wis. 2008) ( If one zooms in close enough on anything, differences will abound. ). While actual hours worked and wages due may vary within the collective, district courts in the Fourth Circuit have clarified that [d]ifferences as to time actually worked, wages actually due and hours involved do not preclude a finding of a similarly situated class. LaFleur, 2014 WL 934379, at *6 (quoting Romero v. Mountaire Farms, Inc., 796 F.Supp.2d 700, 705 (E.D.N.C. 2011)). differences to which Defendant[s] Here, many of the point[] go to damages, not liability across the entire class. individual It is well- established that the fact that individualized findings regarding damages may be necessary 20 does not require class decertification. Andrako v. U.S. Steel Corp., 788 F.Supp.2d 372, 381 (W.D.Pa. 2011) (internal citation and quotation marks omitted). Defendants make much collective in Espenscheid.5 of the decision decertifying the See Espenscheid v. DirectSat USA, LLC, 705 F.3d 770 (7th Cir. 2013). The opinions of the district court and the United States Court of Appeals for the Seventh Circuit affirming the decertification reflect that the decisive concern was that the plaintiffs had not presented a realistic possibility of approximating damages correctly for a nationwide 5 On July 21, 2014, Defendants filed a motion for leave to file a supplement to their motion to decertify based on Plaintiffs recent admissions regarding Espenscheid and another FLSA case involving DirectSAT technicians: Farmer v. DirectSat USA, LLC. (ECF No. 271). They contend that Plaintiffs have taken wildly different positions on the import and value of the rulings in these two cases between their opposition to decertify and opposition to summary judgment and, because of that, Defendants should be allowed to file a supplement pointing out these alleged hypocrisies. Plaintiffs moved to strike this supplement as an impermissible surreply. (ECF No. 272). This is a surreply, which may not be filed unless otherwise ordered by the court. Local Rule 105.2(a). Although a district court has discretion to allow a surreply, surreplies are generally disfavored. Chubb & Son v. C.C. Complete Servs., LLC, 919 F.Supp.2d 666, 679 (D.Md. 2013). A surreply may be permitted when the moving party would be unable to contest matters presented to the court for the first time in the opposing party s reply. Khoury v. Meserve, 268 F.Supp.2d 600, 605 (D.Md. 2003). Defendants motion will be denied. In Espenscheid, summary judgment was denied and later the collective was decertified. There is nothing improper about a party leaning on the ruling that supports his position and distancing himself from the ruling that hurts his position. 21 collective of 2,341 technicians, given each plaintiff s varied experiences. plaintiffs See have representative Espenscheid, not 705 indicated proof would F.3d how enable at 773-75 their these ( The method workers separated when it came time to calculate damages. . . . to of be With no genuinely representative evidence having been suggested by class counsel, judge 2341 separate bifurcated Plaintiffs, damages it the is hearings proceedings. ). possible individually loomed if to need go even Here, through be. if the with each Furthermore, district twenty-six Plaintiff s the Seventh Circuit equated the standard to maintain an FLSA collective with that for maintaining a class action pursuant to Fed.R.Civ.P. 23. Id. at 771-72. many courts The standards are not the same, however, and have resisted using them interchangeably. See Dorsey, 888 F.Supp.2d at 687 & 687 n.14 (collecting cases). 2. The Individual Defenses individualized defenses factor assesses whether potential defenses pertain to the plaintiff class or whether the potential trial. first defenses require proof of Rawls, 244 F.R.D. at 300. individualized defense is individualized facts at Defendants argue that the the statute of limitations, which they argue pertains to Butler and eight opt-in Plaintiffs whom they allege only have a viable FLSA claim if they extend the statute of limitations to 22 three years by proving willfulness. If this case proceeds as a collective with nine Plaintiffs having to prove willfulness, Defendants contend that they will be prejudiced as to the remaining opt-in Plaintiffs who do not need to prove willfulness. These arguments are unavailing. To the extent Plaintiffs are alleging that their work was uncompensated due to a policy, proof that such a policy existed can be ascertained not by inquiring into each technician, but instead by looking at the collective as a whole and Defendants overarching policies. Additionally, Defendants will not be prejudiced by letting the collective attempt to prove willfulness for the benefit of only some of the opt-in Plaintiffs. proceeding on a claim that If an individual plaintiff was fell within the normal two-year limitations period, it would not be considered prejudicial to an employer if, for whatever reason, the employee desired to go beyond what is required by attempting Such overachieving is not prejudicial. to prove willfulness. See Johnson v. Wave Comm GR LLC, No. 6:10-CV-346, 2014 WL 988512, at *5 (N.D.N.Y. Mar. 14, 2014) ( It adjudication of would be inefficient these claims merely to deny because the the collective statute of limitations must be applied to each plaintiff individually when determining damages. ). Defendants next argue that Butler and four opt-in Plaintiffs were also opt-in plaintiffs in the Espenscheid case 23 and, as such, were party plaintiffs. judgment and preclusive decertification effect on their claims in the present case. Plaintiffs is not so Consequently, the summary rulings in individual that and case have collective a action A defense as to five of twenty-six great as to counsel in favor of decertification. Defendants submit that they will also assert a lack of knowledge defense for any off-the-clock work performed by each individual Plaintiff. Defendants make similar arguments as those rejected above as to the individualized nature of this defense. It is not apparent, however, why this defense is individualized as opposed to adjudicated on a collective basis. The question of whether Defendants were aware of the off the clock work could representative Defendants adequately testimony. also discrepancies be argue between raised Falcon, that at 580 claims by F.Supp.2d Plaintiffs their trial at depositions and create using 540. reveal numerous credibility concerns that strike at the heart of the liability analysis. are Contradictions matters of in testimony credibility individualized defenses. for among the the plaintiffs factfinder, not Crawford, 2008 WL 2885230, at *10 (quoting Pendlebury v. Starbucks Coffee Co., 518 F.Supp.2d 1345, 1362 (S.D.Fla. 2007)). 24 Finally, Defendants note that Plaintiffs admit that certain workweeks are not at issue in their respective claims, but for varying reasons, including that: their production was below twenty hours and would be ineligible for overtime even if the outside hours were added; they were on light duty, leave of absence, jury duty, or on paid time off. additional hours worked do not Defendants add that necessarily raise an FLSA overtime claim if the added hours still equal less than forty hours per week. These concerns are not so individualized to move the needle away from certification especially where there is evidence of overarching practices. The fact that some technicians worked fewer than forty hours during some weeks can be handled during the damages phase, if and when it is determined that the collective worked any uncompensated time. 3. Fairness and Procedural Considerations The final factor takes into account fairness and procedural considerations. Under this factor, the court considers: the primary objectives of allowance of a collective action under § 216(b), namely (1) to lower costs to the plaintiffs through the pooling of resources; and (2) to limit the controversy to one proceeding which efficiently resolves common issues of law and fact that arose from the same alleged activity. The court also must determine whether it can coherently manage the class in a manner that will not prejudice any party. 25 Dorsey, 888 F.Supp.2d at 689 (quoting Rawls, 244 F.R.D. at 302). Defendants rest their argument on the latter question, arguing that the record demonstrates that each Plaintiff s claim must be determined on mini-trials a on case-by-case liability basis, and resulting damages. in They individual contend that maintaining the collective will only serve to confuse the jury, conflate legal and factual issues that must be kept distinct, and potentially infringe upon Defendants due process rights. In response, Plaintiffs argue that Defendants already have individualized discovery from all twenty-six Plaintiffs and have the necessary evidence to proceed to trial. the alternative individual inconsistent to lawsuits, the collective resulting adjudications. in They contend that action piecemeal Plaintiffs note is twenty-six litigation that each and trial would use much of the same evidence and witnesses, to further their argument that common questions can be answered with common proof: Defendants liability will be established through the testimony of its own management personnel and its own internal business records, . . . [and] will be through the testimony of the Plaintiffs. Procedural efficiency and fairness further established (ECF No. 251, at 29). counsel maintaining this suit as a collective action. in favor of The potential damages in this case are relatively low, and therefore each individual Plaintiff would be unlikely to pursue his or her 26 claim because of the costs involved relative to the damages sought. LLC, 763 breaking Rawls, 244 F.R.D. at 302; see also Monroe v. FTS USA, F.Supp.2d up claims 979, of 996 300 (W.D.Tenn. plaintiffs 2011) would (noting hinder, preclude, their resolution by judicial means ). that if not A district court has wide discretion to manage collective actions, and many fairness and due process concerns can be addressed through trial management, such as the bifurcation of liability and damages, and/or dividing the action into various subclasses. Thompson v. Bruister and Assocs., Inc., 967 F.Supp.2d 1204, 1222 (M.D.Tenn. 2013) (quoting Alvarez v. City of Chicago, 605 F.3d 445, 449 (7th Cir. 2010)). While Defendants are correct that perhaps not every task performed by every opt-in Plaintiff can be compensated, these issues can be worked out in the damages phase. Going forward, this case will be divided into two stages: liability whether: and (1) damages. the The collective liability performed phase overtime will focus hours on without compensation; (2) those worked hours were compensable under the FLSA or, rather, were de minimis or preliminary or postliminary to a principal activity; (3) if compensable, Defendants knew or should have known that the collective worked overtime but failed to compensate them for it; and (4) any other defenses raised by 27 Defendants. If liability is found as to one or more of the eligible tasks, the case will proceed to phase two: damages. In the damages phase, Plaintiffs will need to present representative evidence to calculate damages or, more likely, each Plaintiff will need to submit subject to challenge by Defendants. a damages calculation, While this phase could lead to in essence twenty-six mini-trials on the question of damages, it would still be more efficient than having twenty-six minitrials on damages and liability. Defendants overlook that while the collective action may not be a perfect for all aspects of this litigation, it still litigation cannot offer. Inc., No. provides benefits that piecemeal See Bobbitt v. Broadband Interactive, 8:11-cv-2855-T-24 MAP, 2013 WL 5720329, at *17 (M.D.Fla. Oct. 21, 2013) ( Common evidence can be used for the liability phase. The fact that common evidence, by itself, will not be sufficient for the damages phase (if liability is proven) does not undermine the judicial economy that can be achieved from this case proceeding as a collective action. ). Accordingly, the motion to decertify will be denied. III. Motions to Seal Plaintiffs and Defendants have each filed unopposed motions to seal selected exhibits decertify and opposition. that accompanied their motion to Defendants seek to seal Exhibits 1-4, 11-12, and 47-87 to their motion to decertify. 28 These include a full copy of DirectSAT s Employee Policy Manual (ECF No. 203); full copies of DirectSAT s Employee Handbook (ECF Nos. 204-206); a Payroll Explanation and Compliance Form completed by every Plaintiff (ECF No. 207); numerous copies of Defendants rate sheet signed by Plaintiffs (ECF No. 208); copies of paystubs (ECF Nos. 209-211, 231, and 244); copies of Defendants paycheck verification procedures signed by each Plaintiff (ECF No. 212); personnel documents for various opt-in Plaintiffs and Butler (ECF Nos. 213-215, 218-222, 224-229, and 232-235); timesheets (ECF Nos. 217, 223, 230, and 236-243); and Manager Reports which track each technicians work time (ECF Nos. 245-246). Plaintiffs seek to seal Exhibits D, O, P, U, V, W, Y, Z, EE & FF to their opposition to the motion to decertify (ECF Nos. 252 to 252-9). opt-in These exhibits are a signed acknowledgment by Plaintiff Murray of Defendants paycheck verification procedures (ECF No. 252); Defendants vehicle policy (ECF No. 252-1); Defendants GPS policy (ECF No. 252-2); a corrective action form prepared for opt-in Plaintiff Murray (ECF No. 2523); a completed Truck Kit/Tool Issuance Plaintiff Poindexter (ECF No. 252-4); a Form for opt-in signed acknowledgement by opt-in Plaintiff Poindexter of Defendants Technician Cell Phone (ECF Policy No. (ECF 252-6); No. 252-5); Defendants Defendants behavior timekeeping policy for policy technicians (ECF No. 252-7); a timesheet for opt-in Plaintiff Adams (ECF No. 29 252-8); and a paystub for opt-in Plaintiff Adams (ECF No. 252-9). The right of public access to documents or materials filed in a district court derives from two independent sources: the common law and the First Amendment. Va. Dep t of State Police v. Wash. Post, 386 F.3d 567, 575 (4th Cir. 2004). The common law presumes a right of the public to inspect and copy all judicial records and documents, id. at 575 (quoting Stone v. Univ. of Md. Med. Sys. Corp., 855 F.2d 178, 180 (4th Cir. 1988)), although this presumption can be rebutted if countervailing interests heavily outweigh the public interests in access. Id. (quoting Rushford v. New Yorker Magazine, Inc., 846 F.2d 249, 253 (4th Cir. 1988)); see also Nixon v. Warner Commc ns, Inc., 435 U.S. balancing 589, analysis, presumption bears 597 99 [t]he the (1978). party burden of Under to showing common law overcome seeking the some interest that outweighs the presumption. 253. this significant Rushford, 846 F.2d at Ultimately, under the common law[,] the decision whether to grant or restrict access to judicial records or documents is a matter of a district court s supervisory power, and it is one best court. left to the sound discretion of the [district] Va. Dep t of State Police, 386 F.3d at 575 (quoting Nixon, 435 U.S. at 598 99) (second alteration in original). 30 In addition to the public s common law right of access, the First Amendment provides a more rigorous right of access for certain judicial records and documents. Va. Dep t of State Police, 386 F.3d at 575-76; see also In re Application of the United States 2703(D), 707 significant for F.3d an Order 283, 290 distinction Pursuant (4th between Cir. the to 18 2013) two U.S.C. Section (explaining rights of the access). Where the First Amendment does apply, access may be denied only on the basis of a compelling governmental interest, and only if the denial is narrowly tailored to serve that interest. Stone, 855 F.2d at 180. For a right of access to a document to exist under either the First Amendment or the common law, the document must be a judicial record in the first instance. 707 F.3d at 290. The Fourth Circuit In re Application, recently held that judicially authored or created documents are judicial records, as are documents filed with the court that play a role in the adjudicative process, or adjudicate substantive rights. Id. (citing Rushford, 846 F.2d at 252; In re Policy Mgt. Sys. Corp., 67 F.3d 296 (4th Cir. 1995) (unpublished table decision)). Thus, as a substantive matter, when a district court is presented with a request to seal certain documents, it must determine two things: (1) whether the documents in question are judicial records to which the common law presumption of access 31 applies; and (2) whether the documents are also protected by the more rigorous Application, First 707 Amendment F.3d at 290; right see of also access. Va. Dep't In of re State Police, 386 F.3d at 576. The sealing of any judicial record must also comport with certain procedural requirements. First, the non-moving party must be provided with notice of the request to seal and an opportunity to object. 235 (4th Cir. 1984). In re Knight Publ g Co., 743 F.2d 231, This requirement may be satisfied by either notifying the persons present in the courtroom or by docketing the motion reasonably in advance of deciding the issue. at 234. Id. In addition, less drastic alternatives to sealing must be considered. Va. Dep t of State Police, 386 F.3d at 576; see also Local Rule 105.11 (requiring any motion to seal to include both proposed reasons supported by specific factual representations to justify the sealing and an explanation why alternatives protection ). to sealing would not provide sufficient Finally, if sealing is ordered, such an order must state the reasons (and specific supporting findings) for sealing and must explain why sealing is preferable over its alternatives. Va. Dep t of State Police, 386 F.3d at 576. Defendants submit that the exhibits related to their motion to decertify should be sealed as they were deemed confidential pursuant to the court-approved Confidentiality Stipulation (ECF 32 Nos. 37 and proprietary employee 38) because business personnel they information files commercial information. that contain and/or contain confidential were and produced sensitive from personal and The full copies of Defendants employee handbooks and policy manuals will remain under seal. While Plaintiffs cite to their contents as evidence of Defendants allegedly unlawful portions of policies, those Plaintiffs documents submit with their the relevant oppositions. Consequently, the full copies submitted by Defendants can remain under seal. The copies of the rate sheet and manager reports will also remain under seal. The information contained in them the rates paid for different jobs performed and the salary for every technician, whether or not he is a Plaintiff is not relevant to the disposition confidential of the information that motion can to remain decertify under and seal. is See Pittston Co. v. United States, 368 F.3d 385, 406 (4th Cir. 2004) Defendants desire to seal the copies of the payroll explanation and compliance form and the paycheck verification procedure is not so obvious. Defendants maintain that this form constitutes confidential and proprietary business and commercial information related to: DirectSAT s payroll system, how DirectSAT compensates its technicians, DirectSAT s formula for calculating a technician s wages, and the procedures in place 33 for how a DirectSAT technician must report any discrepancies or inaccuracies in his pay. they appear to be But after reviewing these documents, substantially similar to the document addressing piece-rate calculations that was previously found to be undeserving of sealing. Furthermore, Defendants, in their motion, discuss in essence the piece-rate system and rely on Plaintiffs failure to utilize dispute mechanisms in regard to pay in support of their motion. The crux of this case is how Plaintiffs were paid for their work and whether Defendants knew or should have known about that uncompensated work. While it is true that Judge Schulze previously sealed these documents, her decision was in the context of a discovery dispute, not a motion to decertify a collective. See Marks v. Licul, No. DKC 13-0347, 2013 WL 6014026, at *8 (D.Md. Nov. 7, 2013) (whether a document should be sealed specific ). is context-specific rather than content- Defendants will have fourteen (14) days to file a renewed motion to seal with redactions to Exhibits 11, (ECF No. 207), and 50, (ECF No. 212), to their motion to decertify, or explain why those documents must be sealed in their entirety. The technicians employee files will remain under seal. They consist of a checklist for technicians leaving the company and, for showing Butler, when he warehouse manager. (ECF No. 214), a change left his technician of position position to form become a The opt-in Plaintiffs forms were used by 34 Defendants only to illustrate when various opt-in Plaintiffs stopped working for Defendants and, in some cases, to illustrate potential statute of limitations issues. They were not relied upon in adjudicating the motion to decertify but the parties are on notice that in a different context there may not be sufficient justification to seal if, for instance, Defendants are asserting a statute of limitations defense and need to prove when a technician stopped working. Next, Defendants seek to seal in their entirety collection of timesheets and earnings statements. contend that information these that specifically the documents should be employee s contain kept social Defendants personal confidential security a and employee sensitive, number, marital status, number of exemptions, employee identification numbers and/or home address. The presence of this information is not by itself a sufficient reason to justify sealing these documents in their entirety. be filed 5.2(a). in It is not apparent why these documents cannot redacted form in accordance with Fed.R.Civ.P. In addition, every Plaintiff s home address is listed on either the complaint or their opt-in forms, which have never been filed fourteen under (14) seal. days to Consequently, file a renewed Defendants will have motion seal with to redactions to the timesheets and earnings statements filed in 35 conjunction with their motion to decertify, or explain why those documents must be sealed in their entirety. Plaintiffs, on the other hand, do not attempt to justify their sealed documents beyond stating that have been designated confidential pursuant to the Confidentiality Stipulation. No. 253). (ECF Reliance on a boilerplate confidentiality order, with no attempt to redact portions of the filings, is insufficient for a motion to seal. See Visual Mining, Inc. v. Ziegler, No. PWG 690905, 12-3227, 2014 WL at *5 (D.Md. Feb. 21, 2014) (denying motion to seal when the only justification was that the documents are confidential under a court-approved Protective Order); Under Armour, Inc. v. Body Armor Nutrition, LLC, No. JKB-12-1283, 2013 WL 5375444, at *9 (D.Md. Aug. 23, 2013). Plaintiffs failure to provide any factual support justifying its motion to seal is especially puzzling given that in an earlier decision in this case, the undersigned noted that a party s reliance on a confidentiality order alone is insufficient to satisfy the specific factual representations that Local Rule 105.11 requires. n.18. Butler, 876 F.Supp.2d at 576 Plaintiffs will have fourteen (14) days to file a renewed motion to seal with redacted versions or, alternatively, explain why one or more of these documents must be sealed in their entirety. portions Examining of the Defendants documents, employee 36 it is not handbook apparent outlining why the timekeeping, cellphone, and other policies relevant and relied upon by both parties in their unsealed briefs should be sealed. Other documents include the timesheets and earnings statements discussed above. With regard to the employee discipline form and product inventory, it seems readily capable of redaction, in order to make public information aiding Plaintiffs position. IV. Conclusion For the foregoing reasons, decertification will be denied. Defendants motion for Defendants motion to seal will be granted in part and denied in part, while Plaintiffs motion to seal will be denied. A separate order will follow. /s/ DEBORAH K. CHASANOW United States District Judge 37

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