Andrews et al v. Sallie Mae, Inc. et al, No. 3:2014cv00760 - Document 28 (S.D. Cal. 2014)

Court Description: ORDER granting 17 Defendant's Motion for Partial Summary Judgment. To the extent plaintiffs assert a TCPA claim arising out of defendants automated calls to their cell phone made prior to September 17, 2012, the claim is precluded by the Arthu r judgment. In addition, plaintiffs are deemed to have given their prior express consent to defendants automated calls as of September17, 2012. A genuine dispute of material fact remains as to whether plaintiffs revoked their consent subsequent to September 17, 2012. Signed by Judge Cathy Ann Bencivengo on 11/20/2014. (sjt)

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Andrews et al v. Sallie Mae, Inc. et al Doc. 28 1 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 SOUTHERN DISTRICT OF CALIFORNIA 10 11 12 13 14 15 16 JENNIFER ANDREWS and GREGORY ANDREWS, vs. CASE NO. 14-cv-760-CAB (JMA) Plaintiffs, SALLIE MAE, INC. and DOES 1-100, ORDER GRANTING DEFENDANT’S MOTION FOR PARTIAL SUMMARY JUDGMENT [Doc. No. 17] Defendant. This matter comes before the court on defendant’s motion for partial summary 17 judgment. [Doc. No. 17.] Plaintiffs responded in opposition, defendant replied, and the 18 parties filed a joint statement of undisputed facts. [Doc. Nos. 22, 26, 25.] On 19 November 19, 2014, the court heard oral argument. For the reasons set forth below, the 20 court grants defendant’s motion. 21 22 STATEMENT OF THE CASE Plaintiffs Jennifer Andrews and Gregory Andrews sue Sallie Mae, Inc. 23 (“defendant”) for violation of California’s Rosenthal Fair Debt Collection Practices Act, 24 violation of the federal Telephone Consumer Protection Act (“TCPA”), 47 U.S.C. § 25 227, and common-law intrusion. [Doc. No. 1.] 26 Only plaintiffs’ TCPA claim is at issue here. Among other restrictions, the 27 TCPA prohibits a person from “mak[ing] any call (other than a call made for emergency 28 purposes or made with the prior express consent of the called party) using any -1- 14cv760 Dockets.Justia.com 1 automatic telephonic dialing system or an artificial or prerecorded voice” to another’s 2 cell phone. 47 U.S.C. § 227(b)(1)(A)(iii). 3 In support of their TCPA claim, plaintiffs allege that, during the year prior to 4 their filing of the complaint, defendant used an automated dialing service to call their 5 cell phones more than 3,000 times, without their consent. [Id. ¶ 13.] Plaintiffs further 6 allege that, to the extent defendant thought plaintiffs had once consented to the calls, 7 plaintiffs repeatedly informed defendant that it did not have their permission to make 8 the calls. [Id. ¶¶ 15–18.] As a remedy for the alleged TCPA violations, plaintiffs 9 demand $1,500 in statutory damages for each phone call, plus costs and attorney’s fees. 10 [Id. at 9.] 11 On September 12, 2014, defendant filed its pending motion for partial summary 12 judgment. [Doc. No. 17.] Defendant seeks dismissal of plaintiffs’ TCPA claim, to the 13 extent it arises out of phone calls placed prior to September 17, 2012, on grounds that 14 any such claim is barred by the settlement in a prior TCPA class action, Arthur v. Sallie 15 Mae, Inc., Case. No. 10-cv-198-JLR (W.D. Wash.) (“Arthur”). [Doc. No. 17 at 2.] 16 Defendant also seeks a ruling from this court that, as a result of the Arthur settlement, 17 plaintiffs “are deemed to have provided prior express consent as of September 17, 2012 18 to receive calls through the use of an automated dialing system and/or an artificial or 19 prerecorded voice.” [Id.] 20 21 STATEMENT OF THE UNDISPUTED FACTS Most of the undisputed facts relevant to defendant’s motion relate to the 22 Arthur class-action settlement. On February 2, 2010, Mark Arthur filed a putative class 23 action in the United States District Court for the Western District of Washington against 24 SLM Corporation, d/b/a Sallie Mae, for violations of the TCPA. The named parties in 25 Arthur signed an Amended Settlement Agreement in October 2011. [Doc. No. 17-2 at 26 8.] The Agreement states that “[a]ny Settlement Class Member who has not submitted 27 or does not submit a valid and timely Revocation Request will be deemed to have 28 provided prior express consent to the making of Calls by Sallie Mae or any other -2- 14cv760 1 affiliate or subsidiary of SLM Corporation to any phone numbers reflected in such 2 entities’ records.” [Doc. No. 17-5 at 11.] On April 3, 2012, the Arthur court issued an 3 order preliminarily approving the class settlement and directing notice to absent class 4 members. [Doc. No. 17-6 at 1.] 5 Plaintiffs are members of the Arthur settlement class. [Doc. No. 25 ¶¶ 1, 2.] On 6 May 2, 2012, the settlement administrator mailed Jennifer Andrews a notice of the class 7 settlement. [Doc. No. 17-2 ¶ 5 and at p. 6.] The settlement administrator also caused 8 notice of the settlement to be published in “two separate national editions of USA 9 Today, dated April 18, 2012 and April 25, 2012, and one national edition of the U.S. 10 Wall Street Journal, dated April 18, 2012.” [Doc. No. 17-2 ¶ 5.] Plaintiffs did not opt 11 out of the class settlement or submit a Revocation Request. [Doc. No. 25 ¶¶ 7, 11.] 12 On September 17, 2012, the Arthur court entered its order and final judgment 13 approving the settlement. [Doc. No. 17-7.] This order incorporated the provisions of 14 the parties’ Amended Settlement Agreement and defined the Settlement Class as: 15 All persons to whom, on or after October 27, 2005 and through September 14, 2010, Sallie Mae, Inc. or any other affiliate or subsidiary of SLM Corporation placed a non-emergency telephone Call to a cellular telephone through the use of an automated dialing system and/or an artificial or prerecorded voice. Excluded from the Amended Settlement Class are . . . all persons who validly request exclusion from the Settlement Class. 16 17 18 19 20 21 22 23 24 25 26 27 28 [Id. ¶ 6.] The final approval order further stated that “each Settlement Class Member . . . will be deemed to have fully released and forever discharged Sallie Mae . . . as of the date of the Final Approval Order . . .” for claims that arise out of the Telephone Consumer Protection Act. [Id. ¶ 9.] DISCUSSION A. Legal Standard “The court shall grant summary judgment if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a). A fact is material if, under governing substantive law, it could affect the outcome of the case. Anderson v. Liberty Lobby, Inc., 477 U.S. -3- 14cv760 1 242, 248 (1986). A dispute is genuine “if the evidence is such that a reasonable jury 2 could return a verdict for the nonmoving party.” Id. 3 The moving party bears the initial burden of establishing the absence of a genuine 4 issue of material fact. Celotex Corp. v. Catrett, 477 U.S. 317, 323 (1986). “Where the 5 moving party meets that burden, the burden then shifts to the non-moving party to 6 designate specific facts demonstrating the existence of genuine issues for trial.” In re 7 Oracle Corp. Sec. Litig., 627 F.3d 376, 387 (9th Cir. 2010) (citing Celotex Corp., 477 8 U.S. at 324). Inferences drawn from the underlying facts are viewed in the light most 9 favorable to the nonmoving party. Matsushita Elec. Indus. Co., Ltd. v. Zenith Radio 10 Corp., 475 U.S. 574, 587 (1986). 11 B. Analysis 12 Defendant asks for two types of relief in its motion for partial summary 13 judgment. First, defendant seeks partial summary judgment on plaintiffs’ TCPA claim 14 to the extent the claim arises from calls placed prior to September 17, 2012. Second, 15 to the extent that plaintiffs’ TCPA claim arises out of calls placed after September 17, 16 2012, defendant asks the court to find as a matter of law that plaintiffs gave their prior 17 express consent for defendant’s automated calls to their cell phones as of September 17, 18 2012. 19 1. 20 As to defendant’s first requested relief—preclusion of plaintiffs’ TCPA claim to Plaintiffs’ TCPA Claim Arising From Pre-September 17, 2012 Calls 21 the extent it arises out of pre-September 17, 2012 calls—the court first notes that this 22 request appears unnecessary, as plaintiffs only complain of calls that defendant made 23 beginning a year prior to the filing of their complaint. [Doc. No. 1 ¶ 13.] Plaintiffs 24 filed their complaint on April 2, 2014, so they complain of conduct beginning April 2, 25 2013. Thus, whether the Arthur class settlement would preclude plaintiffs from 26 pursuing a TCPA claim based on pre-September 17, 2012 calls is irrelevant, because 27 plaintiffs do not complain of conduct occurring prior to September 17, 2012. 28 Nonetheless, the court agrees that the Arthur Final Judgment precludes plaintiffs -4- 14cv760 1 from asserting a TCPA claim based on calls made prior to September 17, 2012. Under 2 the Arthur Final Judgment, all Arthur class members are “deemed to have fully released 3 and forever discharged Sallie Mae [and its affiliates] . . . from any and all . . . claims . 4 . . as of the date of the Final Approval Order: (a) that arise out of or are related in any 5 way to the use of an ‘automatic telephone dialing system’ or an ‘artificial or 6 prerecorded voice’ to contact a cellular telephone . . . including . . . claims under or for 7 violation of the Telephone Consumer Protection Act . . . .” [Doc. No. 17-7 ¶ 9.] Thus, 8 if plaintiffs intend to complain of calls made prior to September 17, 2012, the 9 Arthur Final Judgment precludes any such claim. 10 In their opposition, plaintiffs first argue that there is a dispute of fact as to 11 whether Jennifer Andrews is a member of the Arthur class. Yet in the joint statement 12 of undisputed facts, filed after plaintiffs’ opposition, plaintiffs acknowledge that they 13 are both members of the Arthur settlement class. [Doc. No. 25 ¶¶ 1, 2.] In addition, 14 Carl Cannon, whom defendant employs as a Customer Advocate, confirms in his 15 Declaration that defendant placed non-emergency phone calls to Jennifer Andrews’s 16 cell phone during the class period. [Doc. No. 26-1 ¶ 5.] 17 Plaintiffs also appear to argue that the Arthur Final Judgment cannot preclude 18 their TCPA claim, to the extent it arises out of pre-September 17, 2012 conduct, 19 because they “never received any notice of the class action known as Arthur v. Sallie 20 Mae.” [Doc. No. 22-2 at 2 ¶ 2, at 4 ¶ 2.] Jennifer Andrews states that she did not 21 receive the notice that was mailed to her on May 2, 2012, and Gregory Andrews 22 declares he did not read the notices published in USA Today on April 18, 2012 and 23 April 25, 2012, or in The Wall Street Journal on April 18, 2012. [Id. and Doc. No. 17-2 24 ¶ 5.] 25 But Due Process does not require that a class member receive actual notice of the 26 class settlement before being bound by it. Silber v. Mabon, 18 F.3d 1449, 1454 (9th 27 Cir. 1994). Instead, class notice satisfies Due Process when it is the “best notice 28 practicable.” Id. The Arthur court approved the program of class notice as “the best -5- 14cv760 1 practicable notice under the circumstances,” [Doc. No. 17-7 ¶ 12], and plaintiffs here 2 do not argue that it was deficient (or explain why it was deficient). 3 Plaintiffs also contend that the Arthur class settlement does not preclude claims 4 for violations of the TCPA that occurred after September 14, 2010, because the Arthur 5 class applied only to persons who received automated calls between October 27, 2005 6 and September 14, 2010. Yet while the Arthur class period ended September 14, 2010, 7 the Final Judgment in Arthur states that all class members release all TCPA claims 8 against Sallie Mae arising as of the date of the Final Judgment, September 17, 2012. 9 [Id. ¶ 9.] 10 2. 11 Next, plaintiffs argue that any ruling that they are deemed to have given prior Plaintiffs’ TCPA Claim Arising From Post-September 17, 2012 Calls 12 express consent to defendant’s calls as of September 17, 2012 would conflict with the 13 Federal Communications Commission’s Declaratory Ruling, In the Matter of Rules & 14 Regulations Implementing the Tel. Consumer Prot. Act of 1991, 23 F.C.C. Rcd. 559, 15 564 (2008). By failing to opt out of the Arthur class settlement or to submit a 16 Revocation Request, however, plaintiffs accepted the terms of the Arthur settlement. 17 If plaintiffs had objections to any terms of the Arthur settlement, they could have done 18 what the settlement notice instructed them to do: opt out or raise objections. As the 19 United States District Court for the Southern District of Florida held in addressing a 20 similar argument from another Arthur class member: 21 22 23 24 Whether the Arthur court had the authority to approve the revocation request procedure is not properly brought before this Court. That issue could have been addressed upon an appeal from the Arthur Settlement Order and Final Judgment. In the absence of a reversal of this Order and Judgment on appeal, it remains binding upon Plaintiff and is determinative of the motion before this Court. 25 Fostano v. Pioneer Credit Recovery, Inc., No. 13-80511-CIV, 2014 WL 657680, at *4 26 (S.D. Fla. Feb. 20, 2014). 27 Finally, plaintiffs contend that, even if they are deemed to have given their prior 28 express consent to defendant’s automated calls to their cell phone as of September 17, -6- 14cv760 1 2012, they subsequently revoked their consent. Plaintiffs supports this argument with 2 their declarations that they have “repeatedly revoked any consent [defendant] had over 3 and over again. [They] orally revoked consent many times prior to 9/10/201 [sic], in 4 between 9/10/2010 and 9/17/2012 and after 9/17/2012.” [Doc. No. 22-2 at 2, ¶ 5 and 5 at 4, ¶ 5] (emphasis added). 6 Defendant responds that the issue of whether plaintiffs revoked their consent after 7 September 17, 2012 is not before the court. Rather, defendant only seeks partial 8 summary judgment that plaintiffs are deemed to have given their prior express consent 9 as of September 17, 2012. Thus, defendant acknowledges that, with respect to 10 plaintiffs’ TCPA claim, a factual issue remains as to whether plaintiffs revoked their 11 prior express consent subsequent to September 17, 2012. 12 13 CONCLUSION For the reasons set forth above, defendant’s motion for partial summary judgment 14 [Doc. No. 17] is GRANTED. To the extent plaintiffs assert a TCPA claim arising out 15 of defendant’s automated calls to their cell phone made prior to September 17, 2012, 16 the claim is precluded by the Arthur judgment. In addition, plaintiffs are deemed to 17 have given their prior express consent to defendant’s automated calls as of September 18 17, 2012. A genuine dispute of material fact remains as to whether plaintiffs revoked 19 their consent subsequent to September 17, 2012. 20 IT IS SO ORDERED. 21 22 DATED: November 20, 2014 23 24 25 CATHY ANN BENCIVENGO United States District Judge 26 27 28 -7- 14cv760

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