Johansson-Dohrmann v. CBR Systems, Inc. et al, No. 3:2012cv01115 - Document 35 (S.D. Cal. 2013)

Court Description: JUDGMENT and DISMISSAL; ORDER Granting in its Entirety 29 Motion for Final Approval of Class Settlement, Attorneys' Fees, Reimbursement of Expenses, and Incentive Award. This Court Approves the settlement and Orders the parties to effectuate the settlement agreement according to its terms. The Court Dismisses this case on the merits and with prejudice, pursuant to the terms of the parties' settlement agreement. The Clerk of Court is instructed to terminate this action. Signed by Judge Michael M. Anello on 7/24/2013. (leh)

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Johansson-Dohrmann v. CBR Systems, Inc. et al Doc. 35 1 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 SOUTHERN DISTRICT OF CALIFORNIA 10 11 12 EILEEN JOHANSSON-DOHRMANN, on behalf of herself, all other persons similarly situated and the general public, 13 vs. Plaintiff, 14 15 16 CASE NO. 12-cv-1115-MMA (BGS) ORDER GRANTING FINAL APPROVAL OF CLASS ACTION SETTLEMENT, ATTORNEYS’ FEES, COSTS, AND INCENTIVE AWARD; [Doc. No. 29] CBR SYSTEMS, INC. and DOES 1 through 100, JUDGMENT AND DISMISSAL Defendants. 17 On July 23, 2013, this matter came before the Court on Plaintiff’s Motion for 18 19 Final Approval of Class Settlement, and Motion for Attorneys’ Fees, 20 Reimbursement of Expenses, and Incentive Award [Doc. No. 29]. For the reasons 21 explained below, the Court GRANTS Plaintiff’s motions in their entirety. I. BACKGROUND 22 23 24 A. Factual Background and Class Action Allegations Defendant Cbr Systems, Inc. (“Cbr”) is licensed by the state of California to 25 store cord blood and tissues from mothers’ umbilical cords. When a customer 26 (“member”) enrolls to obtain Cbr’s services, the member is required to submit a 27 Medical and Health History Profile (“Profile”) form. The Profile forms are then 28 stored and maintained as part of Cbr’s business records. Class representative, Eileen -1- 12cv1115 Dockets.Justia.com 1 Johansson-Dohrmann, is a Cbr member. On December 13, 2010, backup tapes and computer equipment containing 2 3 unencrypted confidential member information were stolen from a Cbr employee’s 4 vehicle. This action followed. Plaintiff alleges in her First Amended Complaint 5 (“FAC”) that Cbr failed to adequately protect the medical and other private 6 information of its clients; that Cbr’s privacy policy misled its customers regarding 7 the security of their confidential information; and that Cbr’s notice to its customers 8 was defective because Cbr unreasonably delayed sending the notification letter and 9 because the letter was not sufficiently detailed. In all, Plaintiff alleges seven causes of action: (1) violation of Confidentiality 10 11 of Medical Information Act, Cal. Civil Code § 56 et seq.; (2) Invasion of 12 Privacy–Constitutional; (3) Invasion of Privacy–Common Law; (4) Failure to 13 Provide Reasonably Security Procedures with Respect to Personal Information about 14 California Residents, Cal. Civil Code § 1798.81.5; (5) Breach of State Security 15 Notification Laws, Cal. Civil Code § 1798.82; (6) Breach of Contract; and (7) 16 Unlawful Business Practices, Cal. Bus. & Prof. Code § 17200, et seq. 17 B. Procedural Background 18 Plaintiff originally filed suit in California state court on January 5, 2012; Cbr 19 removed to this Court on May 7, 2012. After being granted an extension of time to 20 file a responsive pleading, Cbr filed a motion to dismiss. Thereafter, on June 13, 21 2012, Plaintiff filed the FAC. 22 In early June 2012, the parties began settlement discussions. They enlisted 23 the assistance of Justice Howard B. Wiener (Ret.) to mediate settlement discussions. 24 During the first session with Justice Wiener, the parties reached an agreement 25 regarding some terms of a potential settlement, but several issues remained 26 unresolved (i.e., the details of the claims administration, class definition and the 27 payment of attorneys’ fees and/or any incentive award). After engaging in 28 additional informal settlement discussions, the parties participated in a second -2- 12cv1115 1 mediation session with Justice Wiener on August 6, 2012. After this session, the 2 parties came to an agreement and entered into a Memorandum of Understanding 3 embodying the general terms of the settlement. On November 8, 2012, the parties 4 entered into the Settlement Agreement. [See Doc. No. 18-3.] On August 24, 2012, the Court granted a stay of all proceedings to facilitate 5 6 the parties’ completion of settlement efforts. The parties moved for preliminary 7 approval of class settlement on November 16, 2012, which the Court granted. This 8 matter is now before the Court for final approval of the settlement. On July 23, 9 2013, the Court held a hearing on the pending motions. Attorney Patrick N. Keegan 10 appeared on behalf of the class. Attorneys Joseph R. Tiffany and Connie Jean Wolfe 11 appeared on behalf of Cbr. No objectors appeared at the hearing. 12 C. The Settlement 13 1. Settlement Class 14 The settlement class is comprised of all former and current Cbr clients whose 15 confidential individually identifiable medical information and/or financial 16 information was contained on Cbr’s computer equipment and computer backup tapes 17 that were stolen on December 13, 2010. 18 There are approximately 292,000 class members. 19 2. 20 The settlement agreement provides that all class members may obtain, free of Settlement Terms 21 charge, a two-year subscription to a “Credit Monitoring Protection Package”(“Credit 22 Package”) that provides for the following: (1) daily credit monitoring of three credit 23 bureau reports; (2) provision of a credit report upon enrollment; (3) mobile and/or 24 email credit alerts; (4) customer fraud resolution assistance; and (5) identity theft 25 insurance protection of up to one million dollars for harm caused by identity theft. 26 The Credit Package, provided by Experian, has a retail value of $15.95 per month. 27 Cbr agrees that the total value of the Credit Package to the class is worth 28 $111,751,187.00. -3- 12cv1115 1 In addition, for class members who have incurred reasonable out-of-pocket 2 expenses, Cbr has agreed to reimburse members for such expenses, subject to a cap 3 of five hundred thousand dollars ($500,000) for all such expenses.1 Also, for class 4 members who suffered from “Identify Theft,”2 Cbr has agreed to reimburse such 5 members up to fifty thousand dollars ($50,000) per Identity Theft incident, in the 6 amount of the proven loss, for any loss that: (1) resulted from Identify Theft that is 7 claimed and shown by the Claimant to have occurred more likely than not as a result 8 of the Theft; (2) is an actual, documented and unreimbursed loss; and (3) occurred 9 during the time period from December 13, 2010, through and including December 10 13, 2016. The total aggregate amount of “Identify Theft” reimbursement is subject 11 to a cap of two million dollars ($2,000,000). The parties agree that, in combining 12 the reimbursement funds with the Credit Package, the total settlement fund equals 13 $114,251,187. 14 Cbr has also agreed to pay for reasonable costs of dispute resolution through 15 arbitration under the auspices of JAMS for any disputed reimbursement claims that 16 cannot be resolved through good faith discussions between the claimants and Cbr or 17 the Settlement Administrator. In addition, Cbr has agreed that the claimant may 18 choose whether the arbitration is conducted in person in the claimant’s hometown, 19 over the telephone, or by ruling on the papers submitted. Cbr will pay for the costs 20 of dispute resolution (excluding attorneys’ fees and expenses, if any) even if the 21 claimant’s claim is ultimately rejected by the arbitrator. In addition, if the claimant 22 23 24 25 26 27 28 1 Such expenses include: (i) reasonable costs of replacement checks necessitated by the opening of a new checking account or changing accounts; (ii) the cost of obtaining credit monitoring and identity theft insurance, if the purchase of such insurance occurred before the Credit Package becomes available, and provided such insurance is cancelled at the earliest opportunity thereafter, but in no event more than $20.00 per month, subject to reasonable documentation, and up to a total maximum of $200.00 per claimant; and (iii) reasonable costs of telephone calls, postage related to inquiries regarding a class member’s bank accounts, financial accounts, mortgage accounts and/or credit reports, lost time (calculated at $10.00 per hour), the cost of placing a security freeze on a credit report, and/or the cost of changing a telephone number. 2 Identity theft is the use of a class member’s name, address, social security number, bank or credit card account number, or other identifying information without the class member’s knowledge to commit fraud or any other crime. -4- 12cv1115 1 is successful, he or she will receive an additional 10% of the face value amount of 2 the award, plus attorneys’ fees and costs if an attorney was retained. The costs of 3 dispute resolution will be paid in addition to the amounts designated for 4 out-of-pocket expense or Identity Theft reimbursement. Thus, the settlement terms 5 are designed to ensure that Cbr and the Settlement Administrator will exercise sound 6 discretion in addressing each claim and that claimants will have ample recourse 7 through the most convenient mechanism possible, at no expense to them, if any 8 claim is wrongfully denied. Finally, Cbr has implemented new security measures providing for the 9 10 encryption and backup of customer data using a tapeless technology that does not 11 require transport of backup data offsite. Additionally security measures have also 12 been implemented. The sole class representative, Eileen Johansson-Dohrmann will receive an 13 14 enhancement award of $5,000. Finally, class counsel (in a motion filed concurrently 15 with the Final Approval motion) requests $585,936.33 in fees and $14,063.67 in 16 costs. Cbr has agreed not to object to this request. These fees and costs will be 17 awarded separately from the settlement funds. Justice Wiener, who acted as the 18 mediator for the class settlement negotiations, also helped negotiate the fee 19 arrangement after the parties concluded their negotiations regarding substantive 20 terms of the settlement. II. DISCUSSION 21 22 A. Motion for Final Approval of Class Settlement 23 1. 24 A plaintiff seeking a Rule 23(b)(3) class certification must first satisfy the 25 prerequisites of Rule 23(a). Once subsection (a) is satisfied, the purported class 26 must then fulfill the requirements of Rule 23(b)(3). In the present case, the Court 27 previously preliminarily certified the following class: 28 Class Certification All former and current CBR Systems, Inc. clients whose confidential individually identifiable medical information and/or financial -5- 12cv1115 information was contained on CBR Systems, Inc.’s computer equipment and computer backup tapes that were stolen on December 13, 2010. 1 2 3 At that time, the Court concluded that the proposed class satisfied the numerosity, 4 commonality, typicality, and adequacy of representation requirements of Rule 23(a). 5 [See Doc. No. 23.] The Court also found that the proposed class satisfied the 6 predominance and superiority requirements of Rule 23(b)(3). Based on its previous 7 findings, the Court should certify the class for the purpose of settlement. No party 8 or class member has objected to certification of the settlement class. 9 10 11 2. Final Approval of the Settlement a. Legal Standard Voluntary conciliation and settlement are the preferred means of dispute 12 resolution in complex class action litigation. Officers for Justice v. Civil Service 13 Com’n of City and Cnty. of S.F., 688 F.2d 615, 625 (9th Cir. 1982). And though, 14 “[u]nlike the settlement of most private civil actions, class actions may be settled 15 only with the approval of the district court,” “the court’s intrusion upon what is 16 otherwise a private consensual agreement negotiated between the parties to a lawsuit 17 must be limited.” Id. at 623, 625; see also Fed. R. Civ. P. 23(e). Courts are not “to 18 reach any ultimate conclusions on the contested issues of fact and law which 19 underlie the merits of the dispute,” nor is “[t]he proposed settlement [] to be judged 20 against a hypothetical or speculative measure of what might have been achieved by 21 the negotiators.” Id. Rather, “a district court’s only role in reviewing the substance 22 of [a] settlement is to ensure that it is ‘fair, adequate, and free from collusion.’” 23 Lane v. Facebook, Inc., 696 F.3d 811, 819 (9th Cir. 2012) (citing Hanlon v. Chrysler 24 Corp., 150 F.3d 1011, 1026 (9th Cir. 1998)). 25 In making this appraisal, courts have “broad discretion” to consider a range of 26 factors such as “the strength of the plaintiffs’ case; the risk, expense, complexity, 27 and likely duration of further litigation; the risk of maintaining class action status 28 throughout the trial; the amount offered in settlement; the extent of discovery -6- 12cv1115 1 completed and the stage of the proceedings; the experience and views of counsel; the 2 presence of a governmental participant; and the reaction of the class members to the 3 proposed settlement.” Id. (citing Torrisi v. Tucson Elec. Power Co., 8 F.3d 1370, 4 1375 (9th Cir. 1993)). “The relative importance to be attached to any factor will 5 depend upon and be dictated by the nature of the claim(s) advanced, the type(s) of 6 relief sought, and the unique facts and circumstances presented by each individual 7 case.” Officers for Justice, 688 F.2d at 625. 8 9 When (as here) the settlement takes place before formal class certification, settlement approval requires a “higher standard of fairness.” Lane, 696 F.3d at 819. 10 “The reason for more exacting review of class settlements reached before formal 11 class certification is to ensure that class representatives and their counsel do not 12 secure a disproportionate benefit at the expense of the unnamed plaintiffs who class 13 counsel had a duty to represent.” Id. (quotations omitted). 14 15 16 b. Analysis i. Strengths and Risks of the Case To determine whether the proposed settlement is fair, reasonable, and 17 adequate, the Court must balance against the continuing risks of litigation (including 18 the strengths and weaknesses of the plaintiff’s case), the benefits afforded to 19 members of the Class, and the immediacy and certainty of a substantial recovery. In 20 re Mego Fin. Corp. Sec. Litig., 213 F.3d 454, 458 (9th Cir. 2000). In other words, 21 22 23 [t]he Court shall consider the vagaries of litigation and compare the significance of immediate recovery by way of the compromise to the mere possibility of relief in the future, after protracted and expensive litigation. In this respect, “It has been held proper to take the bird in hand instead of a prospective flock in the bush.” 24 Nat’l Rural Telecomms. Coop. v. DIRECTV, Inc., 221 F.R.D. 523, 526 (C.D. Cal. 25 2004) (citations omitted). 26 Here, while Plaintiff was confident that her claims have merit, she 27 acknowledges the uncertainty of prevailing due to the defenses that could have been 28 asserted by Cbr. For example, Cbr was prepared to assert a defense to Plaintiff’s -7- 12cv1115 1 claim for $1,000 in statutory penalties under the Confidentiality of Medical 2 Information Act (“CMIA”) by arguing that Cbr did not possess any “medical 3 information” so that there was no required “release” of medical information. If 4 successful, the $1,000 statutory award would have been erased. In light of this, it is 5 unclear what damages would have been available to the class, and if these damages 6 would have would have resulted in a more favorable victory for the class. In his 7 declaration, Justice Wiener observed that, “the settlement is . . . fair and reasonable 8 to all parties and provides significant benefits to the Settlement Class.” [Wiener 9 Decl., Doc. No. 29-6, ¶ 3.] In sum, in light of the uncertainty and extended 10 timeframe of litigation, the Court finds this factor weighs in favor approving the 11 settlement. 12 13 ii. The Settlement Amount To assess whether the amount offered is fair, the Court may compare the 14 settlement amount to the parties’ estimates of the maximum amount of damages 15 recoverable in a successful litigation. In re Mego Fin. Corp. Sec. Litig., 213 F.3d at 16 459. While settlement amounts that are close to the plaintiff’s estimate of damages 17 provide strong support for approval of the settlement, settlement offers that 18 constitute only a fraction of the potential recovery do not preclude a court from 19 finding that the settlement offer is fair. Id. (finding settlement amount constituting 20 one-sixth of the potential recovery was fair and adequate). Thus, district courts have 21 found that settlements for substantially less than the plaintiff’s claimed damages 22 were fair and reasonable, especially when taking into account the uncertainties 23 involved with litigation. See, e.g., Williams v. Costco Wholesale Corp., 2010 U.S. 24 Dist. LEXIS 67731, at *9-*10 (S.D. Cal. July 7, 2010) (finding settlement amount 25 constituting approximately 75.6% of the plaintiffs’ claimed losses from unpaid 26 overtime pay to be adequate); Glass v. UBS Fin. Serv., Inc., 2007 U.S. Dist. LEXIS 27 8476, at *13 (N.D. Cal. Jan. 26, 2007) (finding settlement of wage and hour class 28 action for 25 to 35% of the claimed damages to be reasonable). -8- 12cv1115 1 Here, Plaintiff alleges that class members were entitled to statutory penalties 2 of $1,000, in addition to their actual damages under the CMIA. When compared to 3 the baseline $1,000 damages award, the Credit Package represents roughly 38% of 4 this value.3 In addition to the Credit Package, Cbr also agrees to provide class 5 members with a $500,000 fund for reimbursement of out-of-pocket expenses and a 6 $2,000,000 fund for Identity Theft reimbursement. Specifically, class members are 7 able to make claims of up to $50,000 against the $2,000,000 fund for Identity Theft 8 reimbursement up until December 13, 2016, and will be able to submit claims for 9 reimbursement of out-of-pocket expenses up until 90 days after the effective date of 10 the Final Judgment. As of June 10, 2013, 53 class members had submitted 11 reimbursement claims in the total amount of $109,164.89: Out-of-pocket expense 12 claims totaling $29,712.28 and Identity Theft claims totaling $79,452.61. 13 The Court finds that while class members will not recoup the full $1,000 in 14 alleged statutory damages, the Credit Package coupled with the reimbursement funds 15 provides the class with real and substantial benefits. This factor weighs in favor of 16 settlement. iii. 17 The Stage of the Proceedings (Investigation, Discovery and Research Completed) 18 19 In the context of class action settlements, as long as the parties have sufficient 20 information to make an informed decision about settlement, “formal discovery is not 21 a necessary ticket to the bargaining table.” Linney v. Cellular Alaska P’ship, 151 22 F.3d 1234, 1239 (9th Cir. 1998) (quotation omitted). Here, the parties engaged in 23 both formal and informal discovery, including: (1) the deposition of the person who 24 was Cbr’s Vice President of Information and Chief Technology Officer at the time 25 of the Theft; (2) the deposition of the Cbr employee whose vehicle was broken into 26 during the Theft; (3) multiple requests for production of documents; (4) the review 27 28 3 The value of two years of the Credit Package to each class member is $15.95 per month for 24 months, for a total of $382.80 ($15.95 x 24). -9- 12cv1115 1 of thousands of pages of documents; and (5) the evaluation of Cbr’s security 2 procedures by an independent security advisor retained by Plaintiff's counsel. 3 [Keegan Decl. ¶¶ 17-18.] Justice Wiener notes, “It was clear from the briefs and the 4 discussions during the mediation that the parties and their counsel had a thorough 5 understanding of the facts and law as well as the risks and uncertainties pertaining to 6 the litigation.” [Wiener Decl. ¶ 3.] 7 iv. Endorsement of Experienced Counsel 8 Class counsel has significant experience in class action litigation. His support 9 of the settlement should be accorded significant consideration. See, e.g., Nat’l Rural 10 Telcoms Coop. v. DIRECTV, Inc., 221 F.R.D. 523, 528 (C.D. Cal. 2004) (“Great 11 weight is accorded to the recommendation of counsel, who are most closely 12 acquainted with the facts of the underlying litigation. This is because parties 13 represented by competent counsel are better positioned than courts to produce a 14 settlement that fairly reflects each party's expected outcome in the litigation”) 15 (internal quotation marks and citations omitted). 16 Moreover, Justice Wiener attests that the parties “vigorously negotiated their 17 respective positions,” and that the settlement was the “product of arm’s-length and 18 good faith negotiations.” [Wiener Decl. ¶ 7.] 19 20 v. Reaction of the Class The Ninth Circuit has held that the number of class members who object to a 21 proposed settlement is a factor to be considered. Mandujano v. Basic Vegetable 22 Prods. Inc., 541 F.2d 832, 837 (9th Cir. 1976). The absence of a large number 23 objectors supports the fairness, reasonableness, and adequacy of the settlement. See 24 In re Austrian & German Bank Holocaust Litig., 80 F. Supp. 2d 164, 175 (S.D.N.Y. 25 2000) (“If only a small number of objections are received, that fact can be viewed as 26 indicative of the adequacy of the settlement.”) (citations omitted); Boyd v. Bechtel 27 Corp., 485 F. Supp. 610, 624 (N.D. Cal. 1979) (finding “persuasive” the fact that 28 84% of the class filed no opposition). - 10 - 12cv1115 1 The reaction of the class has been almost entirely positive. Of the nearly 2 287,000 class members noticed, 11,914 submitted claims and only 20 opted out as of 3 June 10, 2013. Moreover, only four class members objected (two of which are 4 identical), which objections the Court overrules as meritless. The small percentage 5 of opt-outs and objectors strongly supports the fairness of the settlement. Nat’l 6 Rural Telecomms. Coop. v. DIRECTV, Inc., 221 F.R.D. 523, 529 (C.D. Cal. 2004); 7 see also Ko v. Natura Pet Prods., 2012 U.S. Dist. LEXIS 128615, at *15-*16 (N.D. 8 Cal. Sept. 10, 2012); Collado v. Toyota Motor Sales, U.S.A., Inc., 2011 U.S. Dist. 9 LEXIS 133572, at *6-*7 (C.D. Cal. Oct. 17, 2011); Wren v. RGIS Inventory 10 Specialists, 2011 U.S. Dist. LEXIS 38667, at *33 (N.D. Cal. Apr. 1, 2011). The 11 Court will now address the concerns of each individual objector. 12 13 14 1. Objections by Alan Gonzalez Cancel & Ivelisse Reyes [Doc. Nos. 25, 27] Alan Gonzalez Cancel and Ivelisse Reyes submit identical objections. They 15 object to the proposed settlement because the agreement does not include an amount 16 for their personal damages. They state that the behavior of Cbr and the news that 17 their personal information could be used to their detriment has given them emotional 18 concern and anguish. They “understand that [they] should be compensate[d] for 19 [their] damages, as part of the settlement in an [amount not less than] $5,000.00.” 20 Cancel and Reyes are unrepresented and did not attend the final approval hearing. 21 The Court finds that these objections are not well-taken. To begin, objectors’ 22 purported emotional distress damages are uncorroborated and entirely speculative; 23 based on the information they provide, it is doubtful they would have been entitled 24 to such damages had they pursued their claim individually. Also, personal injury 25 damages (including emotional distress damages) are not being sought in this lawsuit. 26 [See FAC ¶ 18.] Thus, Cancel and Reyes could not recover the damages they seek 27 in this action. Finally, the Ninth Circuit has cautioned that “settlement is the 28 offspring of compromise; the question we address is not whether the final product - 11 - 12cv1115 1 could be prettier, smarter or snazzier, but whether it is fair, adequate and free from 2 collusion.” Hanlon v. Chrysler Corp., 150 F.3d 1011, 1027 (9th Cir. 1998). If 3 Cancel and Reyes believed that “[their] personal claim[s] w[ere] being sacrificed for 4 the greater good . . . they had the right to opt-out of the class.” Id. Objections 5 seeking a “better” result, without more, are not sufficient to overturn a settlement 6 agreement. 7 8 2. Objection by Marycon De Rama and Gerry De Rama [Doc. No. 28] 9 Marycon De Rama and Gerry De Rama object because they “don’t agree that 10 only two years of credit monitoring and identify theft insurance [should] be offered. 11 It's only fair that it’ll (sic) be extended more than that, up to five years and there 12 should be a lifetime guarantee that reimbursement will be given should an identity 13 theft damage be discovered and proven that it (sic) stems from the stealing incident 14 on Dec. 2010.” [Doc. No. 28.] The De Rama’s aver that “two years of identify 15 protection are not enough compensation for an uncertainty that identify theft and 16 damages may take place anytime in out lifetime to [the Theft].” [Id.] They did not 17 appear at the final approval hearing. 18 While the Court acknowledges that identity theft may occur at any time, the 19 Court finds that this objection also merely seeks a better result without consideration 20 for whether the settlement is fair. As mentioned previously, if objectors believed 21 that “[their] personal claim[s] w[ere] being sacrificed for the greater good . . . they 22 had the right to opt-out of the class.” Hanlon, 150 F.3d at 1027. But further, this 23 objection fails to take into account the additional provisions of the settlement, 24 namely that class members may submit claims for actual identity theft loss through 25 and including December 16, 2016. Thus, while the Credit Package runs for two 26 years (approximately July 2013 - June 2015), the Identity Theft reimbursement fund 27 will be available for an additional year-and-a-half (approximately June 2015 - 28 December 2016). Finally, the Court finds that a “lifetime guarantee” of - 12 - 12cv1115 1 reimbursement is unreasonable. Such an arrangement would place Cbr in perpetual 2 uncertainty with respect to its liability and duty to pay out claims. If objectors 3 wished to pursue such a settlement with Cbr, they were free to do so on their own. 4 However, their proposed settlement is not an option for a class of over 285,000 5 members. Thus, the court overrules this objection. vi. 6 No Suggestion of Collusion Finally, no aspect of the settlement suggests collusion. Rather, it was reached 7 8 after two days of mediation before the Honorable Howard B. Wiener (Ret.), and 9 neither the requested attorneys’ fees, nor the requested incentive award appear 10 unreasonable. Nor do any objectors suggest collusion. In his declaration, Justice 11 Wiener indicates that the parties “vigorously negotiated their respective positions.” 12 [Wiener Decl. ¶ 5.] Further, he can categorically state the settlement reached between the parties was the product of arm's-length and good faith negotiations. It is [his] opinion, based on [his] experience in participating in class actions, either as a mediator, Special Master or judge and the information [he] reviewed, the settlement is non-collusive, fair and reasonable to all parties and provides significant benefits to the Settlement Class. 13 14 15 16 17 [Id. ¶ 7.] 18 3. 19 Under the proposed settlement, the class receives immediate tangible benefits Conclusion 20 in the form of the Credit Package, and may further seek reimbursement of any actual 21 loss. In light of the uncertainty of litigation, the benefit to the class, and the 22 overwhelming class support, the Court finds this settlement fair, adequate, and free 23 of collusion. Accordingly, the Court GRANTS the motion for final approval. 24 B. 25 Motion for Award of Attorneys’ Fees and Costs Plaintiff seeks an award of attorneys’ fees and costs in the amount of 26 $600,000, which represents $585,936.33 in fees and $14,063.67 in costs. After the 27 parties concluded their negotiations regarding substantive terms of the settlement, 28 the parties separately negotiated the fees and costs award with Justice Howard - 13 - 12cv1115 1 Wiener’s assistance. Defendant agreed to pay these fees and costs in addition to the 2 class settlement. No objector contests the fees and costs amounts. 3 1. Relevant Law 4 Rule 23(h) of the Federal Rules of Civil Procedure provides that, “[i]n a 5 certified class action, the court may award reasonable attorneys’ fees and nontaxable 6 costs that are authorized by law or by the parties’ agreement.” Fed. R. Civ. P. 23(h). 7 This action asserts California claims, and thus the Court applies California law to 8 determine both the right to and method for calculating fees. See Mangold v. 9 California Public Utilities Com’n, 67 F.3d 1470, 1478 (9th Cir. 1995). Under 10 California law, the primary method for determining the amount of reasonable 11 attorneys’ fees is the lodestar method, which multiplies the number of hours 12 reasonably expended by a reasonable hourly rate with the court increasing or 13 decreasing that amount by applying a positive or negative multiplier based on, 14 among other factors, the quality of representation, the novelty and complexity of the 15 issues, the results obtained, and the contingent risk presented. In re Consumer 16 Privacy Cases, 175 Cal. App. 4th 545, 556-57 (2009). But in cases such as this, 17 where the class benefit can be monetized with a reasonable degree of certainty, a 18 percentage of the benefit approach may be used. Id. at 557-58 (citing Lealao v. 19 Beneficial California, Inc., 82 Cal. App. 4th 19, 26-27 (2000)). California courts 20 use this percentage cross-check not only in conventional common fund cases but 21 also in cases in which, as here, the defendant creates a common fund for the benefit 22 of the class members and agrees to pay attorneys’ fees separately. See Lealao, 82 23 Cal. App. 4th at 35-37. 24 Under the percentage method, California has recognized that most fee awards 25 based on either a lodestar or percentage calculation are 33 percent and has endorsed 26 the federal benchmark of 25 percent. In re Consumer Privacy Cases, 175 Cal. App. 27 4th at 556 n.13. As to the settlement fund amount: “The total fund could be used to 28 measure whether the portion allocated to the class and to attorney fees is - 14 - 12cv1115 1 reasonable.” Id. at 553-54 (citations omitted). Always, “[t]he ultimate goal is to 2 award a reasonable fee.” See Hartless v. Clorox, 273 F.R.D. 630, 645 (S.D. Cal. 3 2011). The Ninth Circuit has identified a number of factors that may be relevant in 4 determining if the award is reasonable: (1) the results achieved; (2) the risks of 5 litigation; (3) the skill required and the quality of work; (4) the contingent nature of 6 the fee and the burdens carried by class counsel; and (5) the awards made in similar 7 cases. See Vizcaino v. Microsoft Corp., 290 F.3d 1043, 1048-50 (9th Cir. 2002). 8 2. Analysis 9 Here, the parties agree that the value of two years of the Credit Package to the 10 class as a whole was worth $111,751,871.00. In addition, Cbr also agreed to provide 11 the class with a $500,000 fund for reimbursement of out-of-pocket expenses and a 12 $2,000,000 fund for identity theft reimbursement. Thus, the gross settlement fund 13 equals $114,251,187.00. Accordingly, the requested award of $585,936.33 in fees 14 amounts to just 0.5% of the total amount of the gross settlement fund available to the 15 class. This is well within the 25% benchmark. Further, consideration of the relevant 16 factors outlined above militates in favor of the reasonableness of the fee. 17 18 a. Result Achieved As discussed above, Cbr agreed to provide each class member with two years 19 of the Credit Package, a $500,000 fund for reimbursement of out-of-pocket 20 expenses, and a $2,000,000 fund for Identity Theft reimbursement. Plaintiff cites a 21 number of privacy class action cases wherein courts have approved settlements 22 giving less or even no direct compensation to class members. [Memorandum in 23 Support of Fee Application (“Fee Application”) at 16, Doc. No. 29-3.] In 24 comparison, the result achieved here is considerably more beneficial. 25 26 b. Risks of Litigation Plaintiff asserts that “had this settlement not been achieved[,] Plaintiff and the 27 Settlement Class faced a costly and risky trial against Cbr with ultimate success far 28 from certain.” [Fee Application at 18.] While establishing liability may have been - 15 - 12cv1115 1 possible, it is unclear what damages would have been available for the class in the 2 end. This, coupled with the omnipresent risks of litigation, weighs in favor of the 3 reasonableness of the fee. c. 4 The Skill Required, and the Quality and Efficiency of the Work 5 6 Plaintiff asserts that the settlement was possible only because class counsel 7 was “able to convince Cbr, early on, that Plaintiff could potentially prevail on the 8 difficult legal issues raised in Cbr’s motion to dismiss, achieve class certification, 9 overcome difficulties in proof as to monetary relief, and take the case to trial if need 10 be.” [Fee Application at 18.] Plaintiff avers that class counsel’s previous expertise 11 in privacy litigation allowed for the successful prosecution of these complex claims. 12 With respect to the quality of work, Justice Wiener indicated that the parties’ 13 briefs submitted prior to mediation “thoughtfully and thoroughly discussed the legal 14 issues and the merits of their respective positions.” Further, “[i]t was clear from the 15 briefs and the discussions during the mediation that the parties and their counsel had 16 a thorough understanding of the facts and law as well as the risks and uncertainties 17 pertaining to the litigation.” [Wiener Decl. ¶ 3.] Finally, the motions for 18 preliminary and final approval were reasonably thorough and detailed. d. 19 Contingent Nature of the Case 20 Class counsel received no compensation during the course of this litigation, 21 having been retained on a contingency fee basis. Given the risks of the litigation, 22 there was a viable chance that class counsel could have received nothing at all for 23 their efforts. Also, counsel argues that the award here (either 0.5% of the total value 24 or 12.5% of the total benefits claimed) is much less than the average contingency fee 25 award of 33%. [Fee Application at 19.] This weighs in favor of the reasonableness 26 of the fee. 27 28 3. Cross-Checking Reasonableness of the Fee with the Lodestar Approach - 16 - 12cv1115 1 To be complete, the Court cross-checks this award using the lodestar 2 approach. Under this method, the lodestar amount is calculated by multiplying the 3 number of hours reasonably expended by counsel by a reasonable hourly rate. 4 Hanlon, 150 F.3d at 1029. The lodestar may include a risk multiplier to enhance the 5 fees under certain circumstances, in which a court considers “the quality of the 6 representation, the benefit obtained for the class, the complexity and novelty of the 7 issues presented, and the risk of nonpayment.” Id. at 1026. The customary range for 8 multipliers is between 1.0 and 4.0. See Vizcaino, 290 F.3d at 1051 n.6 (describing 9 appendix to opinion, finding a range of multipliers in common fund cases “of 10 0.6–19.6, with most (20 of 24, or 83%) from 1.0-4.0 and a bare majority (13 of 24, 11 or 54%) in the 1 .5–3.0 range”). 12 Here, counsel provided a declaration evidencing the hourly rate for their 13 services and establishing the number of hours worked on the case. [See Keegan 14 Decl. ¶¶ 49-55.] As the following table indicates, Keegan & Baker has spent 524.1 15 total hours working on the case. 16 17 18 19 20 21 22 Name Patrick N. Keegan, Esq. Jason E. Baker, Esq. Brent Jex, Esq. Lisa Magorien, Esq. Total Hours 338.75 11.00 9.50 164.85 524.1 Avg. Rate $695.00 $375.00 $325.00 $245.00 ~$540.00 Total Lodestar $235,431.25 $4,125.00 $3,087,50 $40,388.25 $283,031.50 The Court first considers whether the average hourly rate of approximately 23 $540.00 is reasonable. A reasonable hourly rate is typically based upon the 24 prevailing market rate in the community for “similar work performed by attorneys of 25 comparable skill, experience, and reputation.” Chalmers v. City of L.A., 796 F.2d 26 1205, 1210 (9th Cir. 1986); see also Davis v. City of S.F., 976 F.2d 1536, 1545-46 27 (9th Cir. 1992) vacated in part on other grounds, 984 F.2d 345 (9th Cir. 1993). 28 Counsel declares that this rate is lower than the prevailing market rates in California - 17 - 12cv1115 1 for attorneys of comparable experience and skill. Counsel fails to substantiate this 2 assertion, but the Court finds the firms’ average hourly rate of $540 to be a 3 reasonable hourly rate for counsel of similar skill and experience in the San Diego 4 legal market.4 5 Additionally, the Court finds that the firms’ expenditure of 524.1 hours on the 6 case is reasonable. Although counsel has not provided the Court with detailed time 7 sheets, such detailed time sheets are not necessary. See Fox v. Vice, 131 S. Ct. 2205, 8 2216 (2011) (“[T]rial courts need not, and indeed should not, become 9 green-eyeshade accountants. The essential goal in shifting fees (to either party) is to 10 do rough justice, not to achieve auditing perfection. So trial courts may take into 11 account their overall sense of a suit, and may use estimates in calculating and 12 allocating an attorney’s time. And appellate courts must give substantial deference 13 to these determinations, in light of the district court's superior understanding of the 14 litigation.”) Based on the foregoing, when multiplying the reasonable hourly rate by 15 the number of hours, Plaintiffs’ calculation of a $283,031.50 lodestar amount is both 16 appropriate and “presumptively reasonable.” In re Bluetooth Headset Prods. Liab. 17 Litig., 654 F.3d 935, 941 (9th Cir. 2011) (citing Cunningham v. Cnty. of L.A., 879 18 F.2d 481, 488 (9th Cir. 1988)). 19 Next, calculating the lodestar using the time expended in the litigation of this 20 case, the requested attorneys’ fee award of $585,936.33 yields a 2.07 multiplier of 21 the lodestar. In light of the factors mentioned previously, and the customary range 22 for multipliers, the Court finds a multiplier of 2.07 reasonable. 23 Finally, class counsel seek reimbursement of their costs in the amount of 24 $14,063.67. Class counsel are entitled to reimbursement of the out-of-pocket costs 25 they reasonably incurred investigating and prosecuting this case. See In re Media 26 27 28 4 See Shames v. Hertz Corp., 2012 WL 5392159, at *18 (S.D. Cal. 2012) (“The National Law Journal data reveals that rates at six national defense firms with San Diego offices averaged between $550 and $747 per hour for partners and $346 and $508 per hour for associates.”). - 18 - 12cv1115 1 Vision Tech. Sec. Litig., 913 F. Supp. 1362, 1366 (N.D. Cal. 1996) (citing Mills v. 2 Electric Auto-Lite Co., 396 U.S. 375, 391-92 (1970)); Staton v. Boeing Co., 327 3 F.3d 938, 974 (9th Cir. 2003). As with fees, reimbursement of costs here will be 4 paid directly by Cbr and will not reduce the funds available to the Class. The Court 5 finds that class counsel’s out-of-pocket costs were reasonably incurred in connection 6 with the prosecution of this litigation, were advanced by class counsel for the benefit 7 of the Class, and should be reimbursed in full in the amount requested. 8 4. 9 The Court APPROVES the award of attorneys’ fees and costs in the amount 10 of $600,000. 11 C. Conclusion Class Representative Incentive Payment 12 1. Relevant Law 13 In assessing the reasonableness of an incentive award, several district courts 14 in the Ninth Circuit have applied the five-factor test set forth in Van Vranken v. Atl. 15 Richfield Co., 901 F. Supp. 294, 299 (N.D. Cal. 1995), which analyzes: (1) the risk 16 to the class representative in commencing a class action, both financial and 17 otherwise; (2) the notoriety and personal difficulties encountered by the class 18 representative; (3) the amount of time and effort spent by the class representative; 19 (4) the duration of the litigation; and (5) the personal benefit, or lack thereof, 20 enjoyed by the class representative as a result of the litigation. See, e.g., Carter v. 21 Anderson Merchs., LP, 2010 U.S. Dist. LEXIS 55629 (C.D. Cal. May 11, 2010); 22 Williams v. Costco Wholesale Corp., 2010 U.S. Dist. LEXIS 67731 (S.D. Cal. July 23 7, 2010). 24 2. Analysis 25 The only Class Representative in this case is Plaintiff Eileen 26 Johansson-Dohrmann. No class member has objected to the proposed award of 27 $5,000 to Ms. Johansson-Dohrmann. Class counsel avers that “Ms. 28 Johansson-Dohrman spent significant time and provided invaluable assistance to - 19 - 12cv1115 1 counsel and the Settlement Class in this case.” [Keegan Decl. ¶ 58.] She 2 “review[ed], for factual accuracy, all major pleadings filed with the Court, 3 provid[ed] the factual background for the complaints filed in this Act, met[] with 4 counsel on matters such as progress of the case and settlement, review[ed] 5 documents,” among other things. [Id.] The Court finds the $5,000 incentive award 6 is within the acceptable range of approval and does not appear to be the result of 7 collusion. See, e.g., Villegas v. J.P. Morgan Chase & Co., 2012 U.S. Dist. LEXIS 8 114597, *18 (N.D. Cal. Aug. 8, 2012) (“[T]he Settlement provides for an incentive 9 award to the Plaintiff in the amount of $10,000. In this District, a $5,000 incentive 10 award is presumptively reasonable.”); Williams v. Costco Wholesale Corp., 2010 11 U.S. Dist. LEXIS 67731, *19-*20 (S.D. Cal. July 7, 2010) (approving $5,000 award 12 in an antitrust case settling for $440,000). 13 3. 14 The Court APPROVES the $5,000 incentive award to Plaintiff Eileen 15 16 Conclusion Johansson-Dohrmann. III. CONCLUSION 17 The Court OVERRULES all objections to the class settlement and 18 GRANTS Plaintiff’s motions in their entirety, finding the proposed settlement of 19 this class action appropriate for final approval pursuant to Federal Rule of Civil 20 Procedure 23(e). In doing so, the Court finds that the proposed settlement appears to 21 be the product of non-collusive negotiations; that the settlement was entered into in 22 good faith; that the settlement is fair, reasonable and adequate; and that Plaintiff has 23 satisfied the standards for final approval of a class action settlement under federal 24 law. Furthermore, as set forth above, the Court finds the negotiated attorneys’ fees, 25 costs, and class representative incentive payment reasonable. 26 27 28 JUDGMENT AND ORDER OF DISMISSAL This Court APPROVES the settlement and ORDERS the parties to effectuate the settlement agreement according to its terms. - 20 - 12cv1115 1 2 3 The Court DISMISSES this case on the merits and with prejudice, pursuant to the terms of the parties’ settlement agreement. Upon the effective date, the Plaintiff, and each and every class member who 4 have not opted out of the settlement, and anyone claiming through or on behalf of 5 any of them, shall be deemed to have, and by operation of this Judgment shall have, 6 fully, finally, and forever waived, released, relinquished, discharged, and dismissed 7 each and every one of the released claims against each and every one of the Released 8 Parties. 9 If this Judgment and the settlement do not become final and effective in 10 accord with the terms of the settlement agreement, then this Judgment and all orders 11 entered in connection therewith shall be deemed null and void and shall be vacated. 12 The Court shall not retain continuing jurisdiction over implementation of the 13 settlement or future disputes over construing, enforcing, or administering the 14 settlement. 15 The Clerk of Court is instructed to terminate this case. 16 IT IS SO ORDERED. 17 DATED: July 24, 2013 18 19 Hon. Michael M. Anello United States District Judge 20 21 22 23 24 25 26 27 28 - 21 - 12cv1115

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