Rabin, CPA et al v. Google LLC, No. 5:2022cv04547 - Document 54 (N.D. Cal. 2023)

Court Description: ORDER GRANTING 27 MOTION TO DISMISS WITH LEAVE TO AMEND IN PART. Signed by Judge Beth Labson Freeman on 6/15/2023. (blflc3, COURT STAFF) (Filed on 6/15/2023)

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1 2 3 UNITED STATES DISTRICT COURT 4 NORTHERN DISTRICT OF CALIFORNIA 5 SAN JOSE DIVISION 6 7 STEVE RABIN, et al., Plaintiffs, 8 v. 9 10 GOOGLE LLC, Defendant. 11 United States District Court Northern District of California Case No. 22-cv-04547-BLF ORDER GRANTING MOTION TO DISMISS WITH LEAVE TO AMEND IN PART [Re: ECF No. 27] 12 In this putative consumer class action, Plaintiffs assert that Google lured them into using 13 14 its suite of productivity tools called Google Apps by promising free access for as long as it is 15 available. Plaintiffs allege that Google broke this promise when, after they had used the tools for 16 years, Google began charging Plaintiffs. Plaintiffs’ operative First Amended Complaint asserts 17 claims for breach of contract, breach of the implied covenant of good faith and fair dealing, unjust 18 enrichment, and violation of California’s Unfair Competition Law (“UCL”). Before the Court is Google’s Motion to Dismiss the First Amended Complaint. Mot., ECF 19 20 No. 27. Plaintiffs oppose the motion. Opp’n, ECF No. 36. Google has filed a reply in support of 21 its motion. Reply, ECF No. 37. The Court heard oral argument on April 27, 2023. Having carefully considered the parties’ respective written submissions, the oral argument 22 23 of counsel, and relevant legal authority, the motion is hereby GRANTED WITH LEAVE TO 24 AMEND IN PART. 25 I. BACKGROUND 26 A. 27 In 2006 Google launched a suite of cloud computing, productivity, and collaboration tools 28 and services called “Google Apps.” First Am. Compl. (“FAC”) ¶ 14, ECF No. 20. Google Apps Google Develops Google Apps 1 was rebranded as “G Suite” in 2016 and rebranded again as “Google Workspace” in 2020.1 FAC 2 ¶ 14. These various iterations of the product called Google Apps – G Suite – Workspace will be 3 referred to as “the Service.” Google Workspace still exists today and includes such tools as 4 Gmail, Calendar, and Google Docs. FAC ¶¶ 11, 14. Early on, Google Apps suffered from many defects and gaps in its tools. FAC ¶ 16. To United States District Court Northern District of California 5 6 entice users during these early years, Google offered Google Apps for free. FAC ¶ 16. In 7 exchange, Google used user data and experiences to improve Google Apps. FAC ¶ 16. 8 B. 9 Plaintiff Steve Rabin was one of the users who enrolled in Google Apps in these early Rabin and Graves Enroll in the Service 10 years. FAC ¶¶ 5, 56. When Rabin enrolled in 2009, Google’s form contract included the 11 following Fees provision: 12 18. Fees. Provided that Google continues to offer the Service to Customer, Google will continue to provide a version of the Service (with substantially the same services as those provided as of the Effective Date) free of charge to Customer; provided that such commitment: (i) does not apply to the Domain Service described in Section 4 above; and (ii) may not apply to new opt-in services added by Google to the Service in the future. For sake of clarity, Google reserves the right to offer a premium version of the Service for a fee. 13 14 15 16 FAC ¶ 56; see also FAC, Ex. B (“2009 Agreement”) § 18, ECF No. 20-2.2 The 2009 Agreement 17 also contained a Termination provision that states in relevant part: 18 16. Termination. Customer may discontinue use of the Service at any time. Except as provided in Section 18, Google reserves the right at any time and from time to time to modify the Service (or any part thereof) with or without notice. Customer agrees that Google may at any time and for any reason terminate this Agreement and/or terminate the provision of all or any portion of the Service. 19 20 21 22 2009 Agreement § 16. 23 24 25 26 27 28 1 Google disputes that Google Apps, G Suite, and Workspace are the same products. Mot. 5. For the purposes of this motion to dismiss, the Court accepts as true Plaintiffs’ allegation that they are the same product. See Reese v. BP Expl. (Alaska) Inc., 643 F.3d 681, 690 (9th Cir. 2011) (“When determining whether a claim has been stated, the Court accepts as true all well-pled factual allegations and construes them in the light most favorable to the plaintiff.”) 2 As filed by Plaintiffs, this exhibit has a cover sheet referring to it as Exhibit A, but Plaintiffs refer to it as Exhibit B throughout the FAC. The parties also refer to this agreement as Exhibit B in their briefing. The Court follows the parties’ convention. 2 Plaintiff Ian Graves signed up for Google Apps in 2012. FAC ¶ 6. When Graves enrolled, 1 2 Google’s form contract included the following fees provision: 3 4. Fees. The Service is provided at no charge to Customer provided that Customer agrees that Google may (a) add optional services to Customer or its End Users for a fee or (b) offer a premium version of the service for a fee. 4 5 FAC ¶ 81; see also FAC, Ex. C (“2012 Agreement”) § 4, ECF No. 20-3.3 The 2012 Agreement 6 also contained a Termination provision. It states, in relevant part: 7 11.2 By Google. Customer agrees that Google may at any time and for any reason terminate this Agreement and/or terminate the provision of all or any portion of the Service. 8 9 2012 Agreement § 11.2. 10 C. 11 Google Begins to Charge New Users United States District Court Northern District of California By late 2012, Google Apps had improved and Google began charging new users who 12 signed up. FAC ¶ 17. Google did not, however, charge its legacy users who were already using 13 Google Apps. FAC ¶ 17. 14 D. 15 Google Announces Plan to Charge Plaintiffs and Other Legacy Users In early 2022, Google announced that it planned to stop providing a free version of the 16 Service. FAC ¶ 18. Legacy users would be required to either pay for the Service or forgo using it. 17 FAC ¶ 19. 18 To this end, Google emailed Mr. Rabin and Mr. Graves in April 2022 stating that it would 19 begin “upgrading” G Suite legacy free edition accounts like his to Google Workspace. FAC ¶¶ 20 65, 87. The email stated that if a user did not take action by June 1, 2022, Google would begin to 21 transition the user’s organization to a new Google Workspace subscription. FAC ¶¶ 65, 87. The 22 email instructed users to enter their billing details in their Admin Console before August 1, 2022, 23 to “complete the transition and avoid account suspension.” FAC ¶¶ 65, 87. Google sent Mr. 24 Rabin and Mr. Graves additional emails in May and June. FAC ¶¶ 66-67, 87. 25 26 27 28 3 This agreement is attached to the FAC as Exhibit B but referred to in the FAC as Exhibit C throughout. The parties refer to this agreement as Exhibit C in their briefing. The Court follows the parties’ convention. 3 On June 22, 2022, Mr. Graves provided Google his payment and billing information. FAC 1 2 ¶ 90. Mr. Graves had become heavily integrated with Google’s Workspace services and 3 determined that he had no practical alternative but to pay Google. FAC ¶ 90. In August and September 2022, Google sent Mr. Rabin several emails stating that he had 4 5 until September 6, 2022, to set up his billing information or else his subscription would be suspended. 6 FAC ¶¶ 68-69. Google suspended Mr. Rabin’s Workspace account on September 6, 2022, and Mr. Rabin 7 8 provided his billing information that same day. FAC ¶¶ 73-74. Mr. Rabin depended on the Service to 9 keep his business running and could not risk continued suspension of the Service. FAC ¶ 74. Google began charging legacy users who opted to pay for the Service, including Mr. Rabin 10 United States District Court Northern District of California 11 and Mr. Graves, in August or September of 2022. FAC ¶¶ 19, 76, 93. Plaintiffs now bring this action, asserting that Google promised that their access to the 12 13 Service would be “free for life.” FAC ¶ 15. Plaintiffs assert claims for (1) breach of contract; (2) 14 breach of the implied covenant of good faith and fair dealing; (3) unjust enrichment or quasi- 15 contract; and (4) violation of California’s Unfair Competition Law (“UCL”), Cal. Bus. & Prof. 16 Code § 17200. FAC ¶¶ 111-157. Plaintiffs bring their claims on behalf of themselves and all 17 others in the United States who signed up for Google Workspace between 2006 and 2012 and 18 were receiving free Google Workspace service as of January 1, 2022. FAC ¶ 102. 19 II. LEGAL STANDARD 20 Under Federal Rule of Civil Procedure 12(b)(6), a court must dismiss a complaint if it fails 21 to state a claim upon which relief can be granted. To survive a Rule 12(b)(6) motion, the plaintiff 22 must allege “enough facts to state a claim to relief that is plausible on its face.” Bell Atl. Corp. v. 23 Twombly, 550 U.S. 544, 570 (2007). A claim is facially plausible when the plaintiff pleads facts 24 that allow the court to “draw the reasonable inference that the defendant is liable for the 25 misconduct alleged.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (citation omitted). There must 26 be “more than a sheer possibility that a defendant has acted unlawfully.” Id. While courts do not 27 require “heightened fact pleading of specifics,” a plaintiff must allege facts sufficient to “raise a 28 right to relief above the speculative level.” See Twombly, 550 U.S. at 555, 570. 4 1 When determining whether a claim has been stated, the Court accepts as true all well-pled 2 factual allegations and construes them in the light most favorable to the plaintiff. Reese, 643 F.3d 3 at 690. However, the Court need not “accept as true allegations that contradict matters properly 4 subject to judicial notice” or “allegations that are merely conclusory, unwarranted deductions of 5 fact, or unreasonable inferences.” In re Gilead Scis. Sec. Litig., 536 F.3d 1049, 1055 (9th Cir. 6 2008) (internal quotation marks and citations omitted). On a motion to dismiss, the Court’s 7 review is limited to the face of the complaint and matters judicially noticeable. MGIC Indem. 8 Corp. v. Weisman, 803 F.2d 500, 504 (9th Cir. 1986); N. Star Int’l v. Ariz. Corp. Comm’n, 720 9 F.2d 578, 581 (9th Cir. 1983). 10 United States District Court Northern District of California 11 12 III. DISCUSSION A. Breach of Contract (Claim 1) Plaintiffs’ first claim asserts that Google breached the 2009 and 2012 Agreements by 13 “reneging on its promise to continue to provide them with a free version of [the Service].” FAC ¶ 14 118. Google argues that Plaintiffs’ claim fails for four reasons: (1) the Agreements expressly 15 permitted Google’s alleged conduct; (2) Plaintiffs entered into a new agreement with Google that 16 acted as a novation; (3) Plaintiffs made voluntary payments to Google with knowledge of the 17 relevant facts; and (4) Plaintiffs have no legally viable remedy. Mot. 7-14. 18 The Court addresses each of Google’s arguments in turn. As explained below, the Court 19 finds that Google prevails on its argument that, as alleged, the FAC establishes that Plaintiffs 20 made voluntary payments to Google knowledge of the relevant facts. The Court finds that Google 21 does not prevail on any of its other arguments. 22 23 1. Terms of the Agreements “[T]he elements of a cause of action for breach of contract are (1) the existence of the 24 contract, (2) plaintiff’s performance or excuse for nonperformance, (3) defendant’s breach, and (4) 25 the resulting damages to the plaintiff.” Lewis v. YouTube, LLC, 244 Cal. App. 4th 118, 124 (2015) 26 (citation omitted). Here, the parties dispute whether Plaintiffs’ have plausibly alleged the third 27 element—Google’s alleged breach. 28 The parties’ briefing focuses on whether the Agreements permitted Google to stop 5 1 providing Plaintiffs free access to the Service. Google argues that the Agreements’ Termination 2 provisions expressly permitted Google to stop providing the Service for free and terminate the 3 Agreements at any time for any reason. Mot. 7-8. Plaintiffs respond that the Termination 4 provision is inconsistent with and more general than the Fees provisions and therefore must yield 5 to the Fees provisions. Opp’n 8-9. Google replies that the Fees provision and Termination 6 provision operate side-by-side because they do not deal with the same subject matter and are not 7 inconsistent. Reply 2. 8 United States District Court Northern District of California 9 At oral argument, Plaintiffs shifted their argument. They argued that even if Google is correct that it was permitted to terminate the Agreements and stop providing the Service for free, 10 there were no allegations in the FAC that Google had in fact Terminated the Agreements. 11 Plaintiffs’ theory of the case—as clarified at the hearing—is that Google began charging them for 12 the Service without terminating their respective Agreements. In response to this theory, Google 13 argued at the hearing that its termination of the Agreements is evident from the customer emails 14 quoted in the FAC. 15 The Court begins by analyzing whether the Agreements’ terms allowed Google to 16 terminate Plaintiffs’ respective agreements and stop providing the Service for free. The Court will 17 then analyze whether the FAC plausibly alleges that Google has begun charging Plaintiffs for the 18 Service without terminating the Agreements. 19 “The words of a contract are to be understood in their ordinary and popular sense” unless 20 “used by the parties in a technical sense” or “a special meaning is given to them by usage.” Lewis, 21 244 Cal. App. 4th at 124 (quoting Cal. Civ. Code, § 1644.) Neither party disputes that the terms 22 of relevant provisions of the Agreements are used in their “ordinary and popular sense.” 23 The Termination provision in both the 2009 and 2012 Agreements states, in relevant part 24 that “Google may at any time and for any reason terminate this Agreement and/or terminate the 25 provision of all or any portion of the Service.” 2009 Agreement § 16; 2012 Agreement § 11.2. 26 Plaintiffs contend that the Termination provision cannot be read to permit Google to 27 terminate the Agreements or Services at any time it pleases because that would render the 28 Termination provision inconsistent with the Agreements’ Fees provisions. The 2009 Agreement’s 6 1 2 3 4 5 6 Fees provision reads: 18. Fees. Provided that Google continues to offer the Service to Customer, Google will continue to provide a version of the Service (with substantially the same services as those provided as of the Effective Date) free of charge to Customer; provided that such commitment: (i) does not apply to the Domain Service described in Section 4 above; and (ii) may not apply to new opt-in services added by Google to the Service in the future. For sake of clarity, Google reserves the right to offer a premium version of the Service for a fee. 2009 Agreement § 18. The Fees 2012 Agreement’s Fees provision reads: 7 8 9 10 United States District Court Northern District of California 11 4. Fees. The Service is provided at no charge to Customer provided that Customer agrees that Google may (a) add optional services to Customer or its End Users for a fee or (b) offer a premium version of the Service for a fee. 2012 Agreement § 4. Under California law, “[t]o the extent practicable, the meaning of a contract must be 12 derived from reading the whole of the contract, with individual provisions interpreted together, in 13 order to give effect to all provisions and to avoid rendering some meaningless.” Zalkind v. 14 Ceradyne, Inc., 194 Cal. App. 4th 1010, 1027 (2011) (collecting cases); see also Cal. Civ. Code 15 § 1641. “[W]hen general and specific provisions of a contract deal with the same subject-matter, 16 the specific provisions, if inconsistent with the general provisions, are of controlling 17 force.” Scudder v. Perce, 159 Cal. 429, 433 (1911); see also Cal. Civ. Proc. Code § 1859. 18 However, absent an inconsistency, both provisions remain in full force. See NavCom Tech., Inc. 19 v. Oki Elec. Indus. Co., No. 5:12-CV-04175-EJD, 2014 WL 991102, at *8 (N.D. Cal. Mar. 11, 20 2014), aff'd, 756 F. App’x 682 (9th Cir. 2018). 21 Here, the Termination provision is not inconsistent with either Fees provision and therefore 22 remains in force. The Termination provision permits Google to terminate the Agreement (or the 23 Service) at any time for any reason. The 2009 Agreement’s Fees provision states: “Provided that 24 Google continues to offer Service to Customer, Google will continue to provide a version of the 25 Service (with substantially the same services as those provided as of the Effective Date) free of 26 charge to the Customer.” The 2012 Agreement states that “[t]he Service is provided at no charge 27 to Customer provided that Customer agrees that Google may (a) add optional Services to 28 Customer or its End Users for a fee or (b) offer a premium version of the Service for a Fee.” 7 1 Nothing in either Fees provision purports to limit Google’s ability to terminate the Agreement. 2 Therefore, even assuming that Plaintiffs are right that the Fees provisions are specific and the 3 Termination provision is general, the Termination provision’s grant of authority to terminate the 4 Agreement remains in force because it is not inconsistent with the Fees provision. See NavCom, 5 2014 WL 991102, at *8. United States District Court Northern District of California 6 Although the Termination provision permits Google to terminate the Service or the 7 Agreements, Plaintiffs have plausibly pled that Google charged Plaintiffs without invoking the 8 termination provision. Plaintiffs expressly allege that Google has not terminated the Service. 9 FAC ¶¶ 70, 88. The Court accepts this allegation as true. See Loyd v. Paine Webber, Inc., 208 10 F.3d 755, 759 (9th Cir. 2000) (“[A]ll allegations of material fact are taken as true and construed in 11 favor of the nonmoving party”). Plaintiffs do not allege that Google terminated the Agreements. 12 Nor do the emails quoted in the FAC establish as a matter of law that Google terminated the 13 Agreements. In an April 2022 email to Plaintiffs, Google stated that it “will begin upgrading G 14 Suite legacy free edition accounts to Google Workspace.” See FAC ¶¶ 65, 87. Nowhere does the 15 email say that Google was terminating any agreement. Follow-up emails in May and June 2022 16 again refer to an “upgrade” from G Suite legacy free edition to Google Workspace but do not 17 mention termination of any existing agreement. Id. ¶¶ 66-67, 87. In August 2022, Google sent an 18 email requiring Mr. Rabin to set up his billing information to avoid suspension of his account, but 19 again the email did not refer to termination of any agreement. Id. ¶ 68. Because the emails do not 20 include any language terminating or otherwise referring to any existing agreements, the Court 21 construes the allegations in favor of Plaintiffs that there is a reasonable inference that Google did 22 not terminate the 2009 and 2012 Agreements. See Loyd, 208 F.3d at 759 (stating that allegations 23 are construed in favor of the nonmoving party). 24 Google does not dispute that charging Plaintiffs for the Service without terminating the 25 Agreements would amount to breach. Plaintiffs allege that Google charged them for the Service. 26 And a reasonable inference can be drawn that Google never terminated the Agreements from the 27 absence of any language in the communications from Google expressly terminating the 28 Agreements. Accordingly, Google’s motion to dismiss Plaintiffs’ breach of contract claim on the 8 1 ground that Google’s conduct was expressly permitted by the Agreements is DENIED. United States District Court Northern District of California 2 2. Novation 3 Google moves to dismiss Plaintiffs’ breach of contract claim on the ground that Plaintiffs 4 entered into a new agreement with Google that acted as a novation. Mot. 10. Google argues that 5 the Google Workspace Terms of Service that were effective when Plaintiffs began paying for the 6 Service (Srivatsa Decl. Ex. A (“Paid Subscription Agreement” or “PSA”), ECF No. 27-1) confirm 7 of the existence of a novation.4 Id. at 11, 23-25. Plaintiffs respond that nothing in the pleadings or 8 judicially noticeable materials establishes that Plaintiffs agreed to a new agreement. Opp’n 10. 9 Plaintiffs also argue that any new agreement occurred after Google’s alleged breach, was procured 10 by duress, and lacks consideration. Id. at 10-14. Plaintiffs further argue that “the perpetual nature 11 of [Google’s] promise . . . renders the doctrine of novation inapplicable.” Id. at 12. “Novation is the substitution of a new obligation for an existing one.” Wells Fargo Bank 12 13 v. Bank of Am., 32 Cal. App. 4th 424, 431 (1995) (quoting Cal. Civ. Code § 1530). Under 14 California law, the party attempting to prove novation must satisfy “four essential requisites: (1) a 15 previous valid obligation; (2) the agreement of all the parties to the new contract; (3) the 16 extinguishment of the old contract; and (4) the validity of the new one.” Metro. Transp. Comm’n 17 v. Motorola, Inc., 342 F. App’x 269, 271 (9th Cir. 2009) (quoting Young v. Benton, 21 Cal. App. 18 382 (1913)). The Court finds that the facts alleged in the pleadings and judicially noticed PSA do not 19 20 establish a novation. The second element of novation—the agreement of all the parties to the new 21 contract—is not established. Nowhere do Plaintiffs allege that they agreed to the PSA. And the 22 PSA Google submitted with its opposition does not suggest that they did, as it is a boilerplate 23 24 25 26 27 28 4 Google requests that the Court take judicial notice of the PSA, which is publicly available via the Internet Archive (Wayback Machine). See Srivatsa Decl. ¶ 2. Plaintiffs do not oppose Google’s request. The Court grants Google’s Request for Judicial Notice but only for the fact that there is a document that purports to be the Google Workspace Terms of Service on the webpage located at the URL referenced in the request. See Craigslist, Inc. v. DealerCMO, Inc., No. 16-CV-01451VC, 2017 WL 6334142, at *3 n.3 (N.D. Cal. Apr. 11, 2017) (taking judicial notice of materials from the Wayback Machine for the fact of “the appearance of the listed websites in the past”). The Court does not take judicial notice of inferences that might be drawn from the appearance of the document or to adjudicate factual disputes that are implicated by any such inferences. See id. 9 United States District Court Northern District of California 1 agreement that does not reflect that either Plaintiff signed or otherwise assented to its terms. 2 Google contends that Plaintiffs’ agreement to the PSA is evident from Plaintiffs’ allegations that 3 Google sent them emails stating that “Google will begin transitioning your organization to a new 4 Google Workspace subscription.” Mot. 10. The Court disagrees. As an initial matter, this 5 allegation does not establish whether Plaintiffs were ever transitioned to a new subscription. Even 6 if it did, nothing in this allegation renders unreasonable the inference that Google transitioned 7 Plaintiffs to a new subscription without requiring their assent to the PSA. At this stage, the Court 8 must draw all reasonable inferences in Plaintiffs’ favor. See, e.g., Lee v. City of Los Angeles, 250 9 F.3d 668, 690 (9th Cir. 2001). Google also argued at the hearing that Plaintiffs were required to 10 agree to the PSA to continue using the Service. But this is a factual contention that is not alleged 11 in the FAC and therefore cannot be the basis for granting Google’s motion to dismiss. N. Star 12 Int’l, 720 F.2d at 581 (“The purpose of a motion to dismiss under rule 12(b)(6) is to test the legal 13 sufficiency of the complaint. We need not reach issues for which there is no foundation in the 14 complaint.”). Google has not demonstrated that it would be unreasonable to infer from the FAC’s 15 allegations that Plaintiffs have not agreed to the PSA. Google’s motion to dismiss Plaintiffs’ 16 breach of contract claim on the basis that the parties entered into a novation is therefore DENIED. 17 18 3. Voluntary Payment Google moves to dismiss Plaintiffs’ breach of contract claim on the ground that Plaintiffs 19 made voluntary payments to Google with the knowledge of all relevant facts underlying their 20 claim. Mot. 11-12. Plaintiffs respond that dismissal is inappropriate because there are disputed 21 facts about whether their payments were voluntary. Opp’n 14-15. 22 Under the voluntary payments doctrine, “[p]ayments voluntarily made, with knowledge of 23 the facts, cannot be recovered.” Steinman v. Malamed, 185 Cal. App. 4th 1550, 1557 (Cal. Ct. 24 App. 2010) (citing W. Gulf Oil Co. v. Title Ins. & Tr. Co., 92 Cal. App. 2d 257, 265 (Cal. Ct. App. 25 1949)). However, “[p]ayments of illegal claims enforced by duress, coercion or compulsion, 26 when the payor has no other adequate remedy to avoid it, will be deemed to have been made 27 involuntarily and may be recovered, but the payment must have been enforced by coercion and 28 there must have been no other adequate means available to prevent the loss.” W. Gulf Oil, 92 Cal. 10 1 App. 2d at 265. “Duress for this purpose is shown ‘where, by reason of the peculiar facts a 2 reasonably prudent man finds that in order to preserve his property or protect his business interests 3 it is necessary to make a payment of money which he does not owe and which in equity and good 4 conscience the receiver should not retain, [and thus] he may recover it.’” Steinman, 185 Cal. App. 5 4th at 1558 (quoting W. Gulf Oil, 92 Cal. App. 2d at 266). Furthermore, to demonstrate economic 6 duress, “the party insisting on payment must act wrongfully, with the knowledge that the claim 7 asserted is false.” Id. at 1559. 8 9 United States District Court Northern District of California 10 Here, the facts pled show that Plaintiffs made payments with knowledge of the relevant facts. Plaintiffs contend, however, the payments were involuntary. The Court first addresses the allegations concerning Mr. Rabin and then turns to those concerning Mr. Graves. 11 The Court finds Mr. Rabin’s allegations insufficient to plausibly suggest that he made his 12 payments under duress. Mr. Rabin alleges that Google emailed him “regarding the breach of the 13 free-for-life promise” in April 2022 but did not suspend the Service until September 2022. FAC 14 ¶¶ 63, 65, 76. He alleges that he provided his payment information the same day Google 15 suspended the Service. FAC ¶¶ 73-74. Although Mr. Rabin alleges that he had no practical 16 alternative but to pay for the Service, FAC ¶ 75, he does not allege sufficient facts to plausibly 17 support this assertion. The closest he comes is to allege that he had “integrated his business with 18 Google Workspace services.” FAC ¶ 75. But this allegation falls short because Mr. Rabin does 19 not allege any facts about why he did not transition his business to an alternative service in the 20 five months between being put on notice of the alleged breach and making his first payment. Cf. 21 Parducci v. Overland Sols., Inc., 399 F. Supp. 3d 969, 980 (N.D. Cal. 2019) (granting motion to 22 dismiss based on voluntary payments doctrine where plaintiff failed to explain why he did not 23 change insurance carriers after learning about his carrier’s alleged breach). Mr. Rabin’s assertion 24 of duress is further rendered implausible by his failure to allege that he ever challenged his 25 obligation to pay the fees or otherwise allege why he could not raise such a challenge. See 26 Steinman, 185 Cal. App. 4th at 1558 (payment not involuntary where plaintiff failed to challenge 27 the payment until the last minute). Taken together, the facts alleged in the FAC render 28 implausible that Mr. Rabin’s payments were involuntary. 11 United States District Court Northern District of California 1 Mr. Graves’s allegations are likewise insufficient to plausibly suggest that Mr. Graves 2 made his payments under duress. Like Mr. Rabin, Mr. Graves alleges that Google emailed him in 3 early 2022 “communicating that Google was going to breach its free-for-life promise.” FAC ¶ 87. 4 Mr. Graves alleges that he provided his payment information in June 2022 and that Google began 5 charging him in September 2022. FAC ¶ 90. Like Mr. Rabin, Mr. Graves alleges that he had no 6 practical alternative but to pay for the Service because “[he] had become heavily integrated with 7 Google’s Workspace services.” FAC ¶ 90. But Mr. Graves’s “heavy” integration with the 8 services does not support an inference that Mr. Graves’s payment was necessary “to preserve his 9 property or protect his business interests,” as is required to plausibly allege duress. See Steinman, 10 185 Cal. App. 4th at 1558. Mr. Graves does not allege any facts to suggest that he had business 11 interests tied to his use of the Service. Nor does he allege that he would have lost any property if 12 he refused to pay. To the contrary, he alleges that he could have transitioned to another service. 13 FAC ¶ 89. Moreover, like Mr. Rabin, Mr. Graves fails to allege that he ever challenged the fees 14 before paying them. Therefore, like Mr. Rabin, Mr. Graves has not plausibly alleged that his 15 payments were involuntary. 16 Because allegations in the FAC show that Plaintiffs made their payments for the Service 17 with knowledge of the relevant facts and have not alleged facts to plausibly suggest that the 18 payments were involuntary, Plaintiffs’ breach of contract claim is barred by the voluntary 19 payments doctrine as currently alleged. Google’s motion to dismiss Plaintiffs’ breach of contract 20 claim on this basis is GRANTED WITH LEAVE TO AMEND. 21 22 4. Available Remedies Google moves to dismiss Plaintiffs’ breach of contract claim on the ground that Plaintiffs 23 have no available remedies. Mot. 13-15. Google argues that Plaintiffs cannot recover contractual 24 damages because the Agreements contain a limitation-of-liability provision, and that Plaintiffs are 25 not entitled to specific performance because they have not alleged adequate consideration. Id. 26 Plaintiffs respond that the limitation-of-liability provision in the 2009 Agreement does not apply 27 because Google has not terminated the Service and because the provision is limited to 28 circumstances not at issue here. Opp’n 15-16. Plaintiffs argue that the limitation-of-liability 12 1 provision in the 2012 Agreement does not apply because it expressly excludes direct damages. 2 Opp’n 16. Regarding their request for specific performance, Plaintiffs argue that they provided 3 consideration in the form of beta testing and access to their data. Opp’n 17. 4 The Court first considers whether Plaintiffs have plausibly alleged their entitlement to 5 contractual damages and then turns to whether they have plausibly alleged their entitlement to 6 specific performance. 7 United States District Court Northern District of California 8 a. Contractual Damages The Court begins with Google’s argument that limitation-of-liability provisions in the 9 Agreements bar Plaintiffs’ recovery of contractual damages. “With respect to claims for breach of 10 contract, limitation of liability clauses are enforceable unless they are unconscionable, that is, the 11 improper result of unequal bargaining power or contrary to public policy.” Food Safety Net Servs. 12 v. Eco Safe Sys. USA, Inc., 209 Cal. App. 4th 1118, 1126 (2012). No one contends that the 13 provisions at issue here are unconscionable. At dispute is whether the limitation of-liability 14 provisions’ terms apply to Plaintiffs’ breach of contract claim. Because the provisions of the 2009 15 and 2012 Agreements have materially different language, the Court takes them in turn. For the 16 reasons discussed below, the Court finds that the 2009 Agreement bars Mr. Rabin’s recovery of 17 contractual damages, but the 2012 Agreement does not bar Mr. Graves’s recovery of those 18 damages. 19 20 21 The parties raise two provisions in the 2009 Agreement as relevant to the Court’s analysis of Google’s alleged liability for breach of that Agreement. The first provision reads: 22 16. Termination. . . . Customer agrees that Google shall not be liable to Customer, any End User, or any third party for any modification, suspension, or termination of the Service. 23 2009 Agreement § 16. By its terms, this provision applies to Google’s “modification, suspension, 24 or termination” of the Service. As the Court noted above in Section III.A.1, Plaintiffs have 25 plausibly alleged that Google continues to offer the Service. This first provision therefore does 26 not apply as Plaintiffs’ claims are currently alleged. 27 28 The second provision does, however, limit Google’s liability for breach of the 2009 Agreement under the alleged circumstances. It reads: 13 1 2 3 4 5 6 7 8 9 10 United States District Court Northern District of California 11 12 15. Limitation of Liability. IN NO EVENT WILL GOOGLE OR ITS LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, AND INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR INTERRUPTION OF USE OR FOR LOSS OR INACCURACY OR CORRUPTION OF DATA, LOST PROFITS, OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, HOWEVER CAUSED (INCLUDING BUT NOT LIMITED TO USE, MISUSE, INABILITY TO USE, OR INTERRUPTED USE) AND UNDER ANY THEORY OF LIABILITY, INCLUDING BUT NOT LIMITED TO CONTRACT OR TORT AND WHETHER OR NOT GOOGLE WAS OR SHOULD HAVE BEEN AWARE OR ADVISED OF THE POSSIBILITY OF SUCH DAMAGE REGARDLESS OF WHETHER ANY REMEDY SET FORTH IN THIS AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE; OR FOR ANY CLAIM ALLEGING INJURY RESULTING FROM ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SERVICE OR DESTRUCTIVE PROPERTIES OF THE SERVICE. 2009 Agreement § 15. Under the plain language of this provision, Google cannot be held liable for any direct or 13 indirect damages under any theory of liability. “Limitation of liability clauses ‘have long been 14 recognized as valid in California.’” Lewis, 244 Cal. App. at 125 (quoting Food Safety Net Servs., 15 209 Cal. App. 4th at 1126). “As in the present case, these clauses are appropriate when one party 16 is offering a service for free to the public.” Id. (citing Markborough California, Inc. v. Superior 17 Court 227 Cal. App. 3d 705, 714 (1991)). Plaintiffs argue that this provision “applies only to 18 claims related to ‘interruption of use or for loss or inaccuracy or corruption of data, lost profits, or 19 costs of procurement of substitute goods or services.’” Opp’n 16 (quoting 2009 Agreement § 15). 20 But this argument ignores that the provision states that it applies to claims “including, but not 21 limited to” the listed claims. 2009 Agreement § 15. The Court therefore finds that the provision 22 precludes Google from being held liable for damages for breach of the 2009 Agreement under the 23 facts alleged. Accord. Lewis, 244 Cal. App. 4th at 126 (holding that trial court properly sustained 24 the demurrer because limitation of liability clause applied to the plaintiff’s claim). 25 26 27 The Court now turns to the 2012 Agreement. The parties again raise two relevant provisions. The first reads: Google shall have the right to change, suspend or discontinue any aspect of the Service at any time, without notice. 28 14 1 2012 Agreement § 1.2(a). Similar to Section 16 of the 2009 provision, which applies Google’s 2 “modification, suspension, or termination” of the Service, this provision applies when Google 3 “change[s], suspend[s], or discontinue[s]” the Service. Because Plaintiffs allege that Google has 4 continued to offer the Service, this provision is not implicated. 5 6 7 8 United States District Court Northern District of California 9 The second provision reads: 13.1 Limitation on Indirect Liability. NEITHER PARTY WILL BE LIABLE UNDER THIS AGREEMENT FOR LOST REVENUES OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, EVEN IF THE PARTY KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES WERE POSSIBLE AND EVEN IF DIRECT DAMAGES DO NOT SATISFY A REMEDY. 10 2012 Agreement § 13.1. By its terms, this provision is limited to “lost revenues or indirect, 11 special, incidental, consequential, exemplary, or punitive damages.” It does not apply to direct 12 damages. Because Plaintiffs’ request for relief includes direct damages, FAC ¶ 132, Plaintiffs’ 13 breach of contract claim—to the extent it is predicated on the 2012 Agreement—is not subject to 14 dismissal on the basis that the 2012 Agreement precludes Google’s liability. See In re Yahoo! Inc. 15 Customer Data Sec. Breach Litig., No. 16-MD-02752-LHK, 2017 WL 3727318, at *46 (N.D. Cal. 16 Aug. 30, 2017) (denying motion to dismiss to extent complaint seeks direct damages where 17 contract limited liability only for punitive, indirect, incidental, special, consequential, or 18 exemplary damages). 19 In sum, the Court finds that the different limitation-of-liability provisions in the 2009 and 20 2012 Agreements yield different results for the parties to those respective agreements. The 2009 21 Agreement precludes recovery of damages for breach of that Agreement based on the facts 22 alleged. Thus, Mr. Rabin has not alleged his entitlement to contractual damages, as he is a party 23 to the 2009 Agreement. The Court will therefore analyze below whether Mr. Rabin has 24 sufficiently alleged his entitlement to specific performance to determine whether his claim for 25 breach of the 2009 Agreement is subject to dismissal on the basis that he has not alleged 26 entitlement to any relief. The 2012 Agreement, on the other hand, precludes recovery only for 27 certain forms of damages, not including direct damages. Thus, Mr. Graves has alleged his 28 entitlement to at least direct damages. Mr. Graves’s claim for breach of the 2012 Agreement is 15 1 2 United States District Court Northern District of California 3 therefore not subject to dismissal on the basis that is not entitled to relief for his claim. b. Specific Performance Google argues that Plaintiffs are not entitled to specific performance because they have not 4 alleged adequate consideration. Adequacy of consideration is a prerequisite to the granting of 5 specific performance. Lamb v. California Water & Tel. Co., 21 Cal. 2d 33, 44 (1942); see also 6 Cal. Civ. Code § 3391 (“Specific performance cannot be enforced against a party . . . if he has not 7 received an adequate consideration for the contract.”). “‘Adequate consideration,’ . . . does not 8 necessarily mean the highest price obtainable, but a price that is fair and reasonable under all the 9 circumstances; it is always peculiarly a question of fact for the trial court to determine, in the light 10 of all the facts and circumstances of each particular case.” Boulenger v. Morison, 88 Cal. App. 11 664, 669 (1928). “A challenge based on these principles must be considered in view of the entire 12 circumstances, including the object to be obtained by the contract and the relationship of the 13 parties and must be determined as of the time the contract was made.” Berkeley Lawn Bowling 14 Club v. City of Berkeley, 42 Cal. App. 3d 280, 290 (1974) (citations omitted). 15 Here, the Court cannot say as a matter of law that Plaintiffs have failed to plead adequate 16 consideration to support their requests for specific performance. Under the 2009 Agreement, Mr. 17 Rabin agreed to allow Google to use his data and to provide Google “[r]esults, analyses or other 18 information generated in benchmarking and/or performance testing of the Service” at Google’s 19 request. 2009 Agreement §§ 5.2, 8. Similarly, and relevant to both Mr. Rabin and Mr. Graves, 20 Plaintiffs allege that “Google . . . received benefits from . . . users via Google’s collection and use 21 of their personal and business data.” FAC ¶¶ 16, 115. Plaintiffs allege that, in exchange for these 22 benefits, Google agreed to provide the Service to Plaintiffs for free for as long as the Service 23 remained available. See FAC ¶ 115-117. Considering the alleged “object of the agreement”— 24 Google’s access to Plaintiffs’ data and other information in exchange Plaintiffs’ access to the 25 Service—Plaintiffs have pled facts showing that they provided adequate consideration at the time 26 of the agreement to support a requpest for specific performance. See Berkeley Lawn Bowling 27 Club, 42 Cal. App. 3d at 290 (court must consider the relationship of the parties and the object of 28 the agreement). Because both Plaintiffs have plausibly alleged their entitlement to specific 16 1 performance, neither Plaintiff’s breach of contract claim is subject to dismissal on the basis of 2 failure to allege entitlement to relief. * 3 4 * Google’s motion to dismiss Plaintiffs’ breach of contract claim under the voluntary 5 payments doctrine is GRANTED WITH LEAVE TO AMEND. Google’s motion to dismiss this 6 claim on each of the other bases is DENIED. 7 B. 8 Plaintiffs’ second claim asserts that Google breached the implied covenant of good faith 9 United States District Court Northern District of California * Breach of Implied Covenant of Good Faith and Fair Dealing (Claim 2) and fair dealing in its exercise of the discretion allowed to it in the Agreements. FAC ¶¶ 126-28. 10 Google argues that this claim fails for three independent reasons: (1) the covenant of good faith 11 and fair dealing cannot prohibit conduct that the Agreements expressly permitted; (2) the 12 Agreements’ limitation-of-liability provisions bar Plaintiffs’ claims; and (3) the claim is 13 duplicative of Plaintiffs’ breach of contract claim. Mot. 14-16. Plaintiffs respond that the 14 Agreements did not permit Google’s conduct. Opp’n 18. Plaintiffs also clarify that their claim for 15 breach of the implied covenant of good faith and fair dealing is meant to respond to any argument 16 that the Agreements granted Google discretion. Id. Plaintiffs argue that any limitation of liability 17 in the Agreements fails to preclude this claim for the same reasons that it fails to preclude their 18 claim for breach of contract. Id. 19 Under California law, every contract includes an implied covenant of good faith and fair 20 dealing. Carma Devs., 2 Cal. 4th at 371. “But the covenant ‘exists merely to prevent one 21 contracting party from unfairly frustrating the other party’s right to receive the benefits of the 22 agreement actually made.’” Prager Univ. v. Google LLC, 85 Cal. App. 5th 1022, 1039 (2022) 23 (quoting Guz v. Bechtel Nat. Inc. 24 Cal. 4th 317, 349 (2000) (emphasis omitted)). “The implied 24 covenant cannot, however, ‘impose substantive duties or limits on the contracting parties beyond 25 those incorporated in the specific terms of their agreement.’” Id. (quoting Hewlett-Packard Co. v. 26 Oracle Corp., 65 Cal. App. 5th 506, 554 (2021) (quoting Guz, 24 Cal. 4th at 349-350)). “[The 27 covenant of good faith and fair dealing] will not be read into a contract to prohibit a party from 28 doing that which is expressly permitted by the agreement itself.” Id. (quotation marks and citation 17 1 United States District Court Northern District of California 2 omitted). The Court finds that Plaintiffs have not stated a claim for breach of the implied covenant of 3 good faith and fair dealing. The 2009 and 2012 Agreements granted Google complete discretion 4 to terminate the Agreement or the Service: those agreements state that “Google may at any time 5 and for any reason terminate this Agreement and/or terminate the provision of all or any portion of 6 the Service.” 2009 Agreement § 16; 2012 Agreement § 11.2. California courts have consistently 7 held that where a contract expressly grants such unfettered discretion to one party, the party’s 8 exercise of that discretion cannot amount to a breach of the implied covenant of good faith and fair 9 dealing. See Wolf v. Walt Disney Pictures & Television, 162 Cal. App. 4th 1107, 1120-21 (2008) 10 (“[A]lthough it has been said the implied covenant finds particular application in situations where 11 one party is invested with a discretionary power affecting the rights of another, if the express 12 purpose of the contract is to grant unfettered discretion, and the contract is otherwise supported by 13 adequate consideration, then the conduct is, by definition, within the reasonable expectation of the 14 parties and can never violate an implied covenant of good faith and fair dealing.”) (cleaned up); 15 Carma Devs., 2 Cal. 4th at 374 (1992) (“As to acts and conduct authorized by the express 16 provisions of the contract, no covenant of good faith and fair dealing can be implied which forbids 17 such acts and conduct.”); accord Enhanced Athlete Inc. v. Google LLC, 479 F. Supp. 3d 824, 833 18 (N.D. Cal. 2020) (no breach of implied covenant where defendants removed plaintiff’s videos and 19 accounts from their platform because agreements granted the defendants “sole discretion” to 20 determine whether plaintiff's videos were harmful or dangerous, or otherwise violated the terms of 21 service, and to “discontinue” service “at any time”). 22 Plaintiffs’ breach of implied covenant claim is subject to dismissal even though the parties 23 dispute whether Google ever exercised its discretion to terminate the Agreement or the Service. 24 Plaintiffs contend that Google breached the express terms of their respective Agreements by 25 charging them for the Service. Google disputes this contention on the ground that the Agreements 26 permitted Google to terminate the Service and the Agreement. The Court found in Part III.A.1 27 that Plaintiffs had plausibly alleged that Google violated the express terms of the Agreements by 28 charging Plaintiffs for the Service without ever terminating the Agreements. This finding does 18 1 not preclude dismissal of Plaintiffs’ breach of the implied covenant claim because if Google 2 charged Plaintiffs without ever terminating the Agreements, then it did not exercise discretion in 3 violation of the implied covenant. It simply may have breached the Agreements’ express terms. United States District Court Northern District of California 4 Accordingly, whether Plaintiffs’ allegation is that Google terminated the Agreements 5 before charging them or charged them without terminating the Agreements at all, Plaintiffs have 6 not stated a claim for breach of the implied covenant of good faith and fair dealing. Accordingly, 7 Google’s motion to dismiss this claim is GRANTED WITHOUT LEAVE TO AMEND. 8 C. 9 Plaintiffs’ third claim is for unjust enrichment/quasi-contract. Google argues that the claim Unjust Enrichment/Quasi-Contract (Claim 3) 10 must be dismissed because (1) unjust enrichment is not a standalone cause of action in California; 11 (2) the claim is duplicative of Plaintiffs’ breach of contract claim; and (3) the claim is barred under 12 Sonner v. Premier Nutrition Corp., 971 F.3d 834 (9th Cir. 2020), because Plaintiffs have an 13 adequate remedy at law. Mot. 16-17, 20-21. Plaintiffs respond that they have properly pled their 14 claim as a quasi-contract claim seeking restitution and that they have pled it in the alternative to 15 their claim for breach of contract. Opp’n 24. Plaintiffs do not dispute that their claims for breach 16 of contract cover the same subject matter as their quasi-contract claim, but they ask the Court to 17 allow their claim to proceed. Id. Plaintiffs also respond that Sonner does not preclude pleading 18 their equitable claims in the alternative. Id. at 23-24. The Court first addresses whether Plaintiffs’ 19 unjust enrichment claim is improperly pled as a standalone claim, then turns to whether the claim 20 must be dismissed as duplicative, and finally whether Sonner bars the claim. 21 The Court finds that Plaintiffs’ unjust enrichment claim is not improperly pled as a 22 standalone claim. The Ninth Circuit has explained that “[w]hen a plaintiff alleges unjust 23 enrichment, a court may ‘construe the cause of action as a quasi-contract claim seeking 24 restitution.’” Astiana v. Hain Celestial Grp., Inc., 783 F.3d 753, 762 (9th Cir. 2015) (quoting 25 Rutherford Holdings, LLC v. Plaza Del Rey, 223 Cal. App. 4th 221, 231 (2014)). Here, Plaintiffs 26 have pled that Google was “unjustly enriched at the expense of Plaintiffs and other members of the 27 Class who signed up for Workspace under Google’s promise of continuing free Workspace 28 Service.” FAC ¶ 137. Plaintiffs seek “restitution of, disgorgement of, and/or the imposition of a 19 1 constructive trust upon all profits, benefits, and other compensation obtained by Google as a result 2 of Google’s misconduct.” FAC ¶ 145. The Court construes these allegations as pleading a claim 3 for quasi-contract seeking restitution and therefore finds that Plaintiffs’ unjust enrichment claim is 4 not subject to dismissal on the basis that it is improperly pled as a standalone claim. See Astiana, 5 783 F.3d at 762. United States District Court Northern District of California 6 The Court next turns to Google’s assertion that Plaintiffs’ claim must be dismissed as 7 duplicative of Plaintiffs’ breach of contract claim. The Court agrees with Plaintiffs that they may 8 assert an unjust enrichment claim in the alternative to the breach of contract claim. Cf. Astiana, 9 783 F.3d at 762 (“To the extent the district court concluded that the cause of action was 10 nonsensical because it was duplicative of or superfluous to [plaintiff’s] other claims, this is not 11 grounds for dismissal” (citing Fed. R. Civ. P. 8(d)(2))). But to do so they must allege facts to 12 suggest that the parties do not have an enforceable contact. See Klein v. Chevron U.S.A., Inc., 202 13 Cal. App. 4th at 1388 (“A plaintiff may not, however, pursue or recover on a quasi-contract claim 14 if the parties have an enforceable agreement regarding a particular subject matter.”). 15 Here, Plaintiffs have failed to state a claim for unjust enrichment because they have alleged 16 no facts to support an inference that the Agreements are unenforceable. See Solano v. Am’s 17 Servicing Co., No. 2:10-CV-02426-GEB, 2011 WL 4500874, at *9 (E.D. Cal. Sept. 27, 2011) 18 (dismissing unjust enrichment claim where “[n]one of Plaintiffs’ allegations plausibly suggest that 19 valid contracts did not exist between the parties.”). Plaintiffs’ sole allegation on this point is a 20 bald assertion that “[t]his cause of action is pled in the alternative.” FAC ¶ 136. This is 21 insufficient to plead the claim in the alternative because it contains no facts that would support the 22 alternative pleading. See Dolce Int’l/San Jose, LLC v. City of San Jose, California, No. 5:20-CV- 23 03774-EJD, 2020 WL 5910066, at *3 (N.D. Cal. Oct. 6, 2020) (“Because [Plaintiff] fails to allege 24 that the express contract governing the Parties conduct may be unenforceable or invalid, the 25 Complaint fails to state a claim for unjust enrichment, even in the alternative.”). The Court 26 therefore finds that Plaintiffs unjust enrichment claim is subject to dismissal on the basis that 27 Plaintiffs have failed to plausibly allege that the Agreements are unenforceable. 28 The Court also finds that Plaintiffs’ unjust enrichment claim must be dismissed because 20 United States District Court Northern District of California 1 Plaintiffs have not alleged that they lack an adequate remedy at law. In Sonner, the Ninth Circuit 2 held that “the traditional principles governing equitable remedies in federal courts, including the 3 requisite inadequacy of legal remedies, apply when a party requests restitution under the UCL and 4 CLRA in a diversity action.” 971 F.3d at 844. “[M]ost district courts applying Sonner have . . . 5 understood it to require that a plaintiff must, at a minimum, plead that she lacks adequate remedies 6 at law if she seeks equitable relief.” Johnson v. Trumpet Behav. Health, LLC, No. 3:21-CV- 7 03221-WHO, 2022 WL 74163, at *3 (N.D. Cal. Jan. 7, 2022) (internal quotations and citation 8 omitted); see also Day v. Advanced Micro Devices, Inc., No. 22-CV-04305-VC, 2023 WL 9 2347421, at *1 (N.D. Cal. Mar. 2, 2023) (“[A]t least under California law, an unjust enrichment 10 claim must be pleaded in the alternative, and plaintiffs must allege why legal remedies are 11 inadequate.” (citing Sonner, 971 F.3d at 844 (9th Cir. 2020)). Here, Plaintiffs have not pled facts 12 to suggest that they lack an adequate remedy at law as to their unjust enrichment claim. And it is 13 not apparent from Plaintiffs’ requested relief—“restitution of, disgorgement of, and/or the 14 imposition of a constructive trust upon all profits, benefits, and other compensation obtained by 15 Google as a result of Google’s misconduct”—that damages would provide an inadequate remedy. 16 The Court therefore finds that Plaintiffs unjust enrichment claim is subject to dismissal on the 17 basis that Plaintiffs have failed to plausibly allege that they lack an adequate remedy at law. 18 Google’s motion to dismiss Plaintiffs’ unjust enrichment claim is GRANTED WITH 19 LEAVE TO AMEND because Plaintiffs’ have not alleged that the Agreements are unenforceable 20 or that Plaintiffs lack an adequate remedy at law. The Court cautions that pleading a quasi 21 contract for a free service forever may be a futile exercise. 22 D. 23 Plaintiffs’ fourth claim alleges that Google violated California’s Unfair Competition Law Violation of Unfair Competition Law (Claim 4) 24 (UCL). The UCL prohibits any “unlawful, unfair or fraudulent business act or practice.” Cal. 25 Bus. & Prof. Code § 17200; see also Cel-Tech Commc’ns, Inc. v. L.A. Cellular Tel. Co., 20 26 Cal.4th 163, 180 (1999). Because the statute is written in the disjunctive, it applies separately to 27 business practices that are (1) unlawful, (2) unfair, or (3) fraudulent. See Pastoria v. Nationwide 28 Ins., 112 Cal. App. 4th 1490, 1496 (2003). Plaintiffs contend that Google’s conduct has violated 21 1 2 Google argues that Plaintiffs’ UCL claim is prohibited under Sonner because Plaintiffs 3 have not alleged that they lack an adequate remedy at law and their UCL claims are based on the 4 same factual predicates as their legal claims. Mot. 20-22. Google also argues that Plaintiffs have 5 failed to adequately plead unlawful-prong and unfair-prong violations. Id. at 17-20. The Court 6 addresses each argument in turn. 7 8 9 United States District Court Northern District of California the unlawful and unfair prongs. 1. Adequate Remedy at Law Google argues that Plaintiffs’ UCL claim must be dismissed because Plaintiffs have failed to allege that they lack an adequate remedy at law. Mot. 21-22. Plaintiffs respond that “the 10 remedies available to [them] under their equitable claims are not necessarily identical to those 11 available under their contract claims” and they note that they seek prospective injunctive relief 12 under the UCL. Opp’n 23. 13 As the Court set out above in its discussion of Plaintiffs’ claim for unjust enrichment, a 14 plaintiff seeking equitable relief must, at a minimum, allege that he lacks adequate remedies at 15 law. E.g., Johnson, 2022 WL 74163, at *3. This is true, even when the equitable relief sought is 16 injunctive relief. See Zeiger v. Wellpet LLC, 526 F. Supp. 3d 652, 687 (N.D. Cal. 2021); see also 17 In re Macbook Keyboard Litig., 5:18-cv-02813-EJD, 2020 WL 5047253, at *3 (N.D. Cal. Oct. 13, 18 2020) (collecting cases). Here, Plaintiff seeks restitution and injunctive relief under the UCL. The 19 Court addresses each remedy in turn. 20 The Court finds that Plaintiffs have not sufficiently alleged that that they lack an adequate 21 remedy at law to pursue their request for restitution. As a remedy for Google’s alleged UCL 22 violations, Plaintiffs seek an order “granting restitution to Plaintiffs and the Class in an amount to be 23 proven at trial.” FAC ¶ 155. But Plaintiffs fail to plead any facts as to why the damages they seek 24 under their breach of contract claim is an inadequate remedy. Google’s request to dismiss Plaintiffs’ 25 UCL claim on the basis that Plaintiffs’ have failed to allege that they lack an adequate remedy at law is 26 therefore GRANTED WITH LEAVE TO AMEND to the extent the claim seeks restitution. See 27 Nacarino v. Chobani, LLC, No. 20-CV-07437-EMC, 2021 WL 3487117, at *12-13 (N.D. Cal. Aug. 9, 28 2021) (dismissing UCL claim to the extent it seeks restitution or disgorgement because plaintiff failed 22 1 United States District Court Northern District of California 2 to plead specific facts showing that damages are inadequate or incomplete). The Court likewise finds that Plaintiffs have not sufficiently alleged that they lack an adequate 3 remedy at law to pursue their request for injunctive relief. As with claims seeking equitable 4 restitution, claims seeking injunctive relief are subject to dismissal where a Plaintiff fails to allege that 5 it lacks an adequate remedy at law. See Clark v. Am. Honda Motor Co., 528 F. Supp. 3d 1108, 1121 6 (C.D. Cal. 2021). Thus, courts in this Circuit have granted motions to dismiss claims seeking 7 prospective injunctive relief where the Plaintiff has failed to plausibly allege difficulty in quantifying 8 damages. See id. at 1121-22 (collecting cases). Here, Plaintiffs request that the Court “order[] 9 Google to honor its promises of continuing free service to Plaintiffs and the Class.” FAC ¶ 156. But 10 Plaintiffs fail to allege facts showing that a legal remedy would be inadequate to compensate them for 11 their ongoing lack of access to a free Service. Accordingly, Google’s request to dismiss Plaintiffs’ 12 UCL claim on the basis that Plaintiffs’ have failed to allege that they lack an adequate remedy at law is 13 GRANTED WITH LEAVE TO AMEND to the extent the claim seeks injunctive relief. 14 Although the Court agrees with Google that Plaintiffs are not entitled to seek injunctive relief 15 because they have failed to allege an inadequate remedy at law, the Court notes that it finds 16 unconvincing Google’s alternative argument that Plaintiffs’ request for injunctive relief is barred as 17 duplicative of their request for specific performance. To support its argument, Google relies on two 18 cases in which a court denied injunctive relief because it was duplicative of relief the court had already 19 granted. See Liberty Mut. Ins. Co. v. Aventura Eng’g & Const. Corp., 534 F. Supp. 2d 1290, 1325 20 (S.D. Fla. 2008) (denying motion for preliminary injunction as moot because the court had already 21 granted the same remedy in the form of a decree of specific performance); California v. Trump, 963 22 F.3d 926, 949 (9th Cir. 2020) (finding no abuse of discretion where “district court denied the States’ 23 request for a permanent injunction primarily because the relief sought was duplicative of the relief the 24 district court had already granted in [another] matter”). These cases stand for the proposition that 25 “Plaintiff may not be awarded the same remedy, albeit under different theories, twice.” Liberty Mut. 26 Ins. Co., 534 F. Supp. 2d at 1325. This proposition has no applicability here, where the Court has not 27 yet granted any relief. 28 In sum, Google’s motion to dismiss Plaintiffs’ UCL claim is GRANTED WITH LEAVE TO 23 1 AMEND on the basis that Plaintiffs have failed to plausibly allege that they lack an adequate remedy 2 at law. 3 4 Google argues that Plaintiffs have failed to state a claim under UCL’s unlawful prong 5 because Plaintiffs have failed to allege a predicate violation. Mot. 17-19. Regarding Plaintiffs’ 6 deceit claim, Google argues that Plaintiffs have failed to meet the particularity requirements of 7 Rule 9(b). Mot. 18-19. Plaintiffs respond that their claims for breach of contract and breach of 8 the implied covenant of good faith and fair dealing provide the predicate violations for their 9 unlawful-prong claim. Opp’n 19. Plaintiffs do not attempt to rebut Google’s argument that they 10 11 United States District Court Northern District of California 2. Unlawful Prong failed to plead deceit. See id. at 19-24. The UCL’s “coverage is sweeping, embracing anything that can properly be called a 12 business practice and that at the same time is forbidden by law.” Cel-Tech, 20 Cal. 4th at 180 13 (internal quotations and citation omitted). The UCL “borrows violations of other laws and treats 14 them as unlawful practices that the unfair competition law makes independently actionable.” Id. 15 (internal quotations and citation omitted). Where a plaintiff fails adequately to allege an unlawful 16 act upon which to base a derivative UCL claim, the Plaintiff has not stated a claim under the 17 unlawful prong of the UCL. Ingels v. Westwood One Broad. Servs., Inc., 129 Cal. App. 4th 1050, 18 1060 (2005) (holding that “[a] defendant cannot be liable under § 17200 for committing ‘unlawful 19 business practices’ without having violated another law”). 20 Plaintiffs rely on three alleged predicate violations to support their unlawful prong claim 21 on Google’s alleged (1) breach of contract, (2) breach of the covenant of good faith and fair 22 dealing, and (3) deceit in violation of California Civil Code Sections 1709 and 1710. FAC ¶ 152. 23 Each purported violation fails to support Plaintiffs’ claim because Plaintiffs have not plausibly 24 alleged the violation. 25 The Court explained above in Parts III.A and III.B that Plaintiffs have failed to plausibly 26 allege breach of contract or breach of the implied covenant of good faith and fair dealing. These 27 alleged breaches therefore cannot serve as predicate violations for the underlying UCL claim. 28 Turning to deceit as a predicate violation, Google argues in its opening brief that Plaintiffs 24 1 failed to adequately allege deceit, Mot. 18-19, and Plaintiffs offer no response in opposition, see 2 Opp’n 19 (relying only on breach of contract and breach of the implied covenant of good faith and 3 fair dealing as “proper predicates”). The Court finds that Plaintiffs have thus abandoned deceit as 4 a basis for their unlawful prong claim. See Qureshi v. Countrywide Home Loans, Inc., No. 09– 5 4198, 2010 WL 841669, at *6 n.2 (N.D. Cal. Mar. 10, 2010) (deeming plaintiff's failure to address 6 in opposition brief claims challenged in a motion to dismiss, an “abandonment of those claims”). 7 8 9 United States District Court Northern District of California 10 Google’s motion to dismiss Plaintiffs’ unlawful-prong claim is GRANTED WITH LEAVE TO AMEND on the basis that Plaintiffs have failed to plausibly allege a predicate violation. 3. Unfair Prong Google argues that Plaintiffs fail to state a claim under the UCL’s unfair prong because 11 Google’s conduct was permitted under the Agreements. Mot. 19-20. Plaintiffs respond that their 12 unfair-prong claim should survive because their allegations are sufficient to independently state a 13 claim under both the “balancing” and “tethering” test. Opp’n 20-23. 14 The unfair prong of the UCL “creates a cause of action for a business practice that is unfair 15 even if not proscribed by some other law.” Cappello v. Walmart Inc., 394 F. Supp. 3d 1015, 1023 16 (N.D. Cal. 2019). While the definition of “unfair” is “in flux,” California courts have coalesced 17 around two tests. See Lozano v. AT & T Wireless Servs., Inc., 504 F.3d 718, 736 (9th Cir. 2007). 18 Some courts apply a balancing test in which the court “weigh[s] the utility of the defendant’s 19 conduct against the gravity of the harm to the alleged victim.” Davis v. HSBC Bank Nevada, N.A., 20 691 F.3d 1152, 1169 (9th Cir. 2012). Others apply the “tethering test,” which asks whether the 21 unfair act is “tethered to some legislatively declared policy” or whether there is “proof of some 22 actual or threatened impact on competition.” Lozano, 504 F.3d at 735. 23 The Court finds that Plaintiffs have plausibly alleged that Google’s conduct violated the 24 unfair prong of the UCL. Conduct amounting to a breach of contract can form the basis of an 25 unfair-prong claim, provided the conduct is also unfair. See Cabo Brands, Inc. v. MAS Beverages, 26 Inc., No. 8:11-CV-1911-ODW (ANx), 2012 WL 2054923, at *5 (C.D. Cal. June 5, 2012) (citing 27 Puentes v. Wells Fargo Home Mortg., Inc., 160 Cal. App. 4th 638, 645 (2008)). Thus, a plaintiff 28 “adequately plead[s] its section 17200 claim under the unfair prong” where the plaintiff alleges 25 United States District Court Northern District of California 1 that “[defendant] enjoyed the benefits of [plaintiff]’s performance of [their agreement] without 2 carrying out its part of the contract.” Id. Here, Plaintiffs allege that Google induced them to sign 3 up for the Service by promising free access for as long as the Service is available and then reneged 4 on that promise after it enjoyed the benefits of Plaintiffs’ beta testing. FAC ¶ 149; see also FAC 5 ¶¶ 1, 16, 55, 79. These allegations plausibly plead a violation of the unfair prong of the UCL. See 6 Cabo Brands, 2012 WL 2054923, at *5; see also Eventbrite, Inc. v. M.R.G. Concerts Ltd., No. 20- 7 cv-04040-SI, 2020 WL 7013597, at *7 (N.D. Cal. Nov. 27, 2020) (denying motion to dismiss 8 unfair-prong claim where plaintiff alleged that defendant unilaterally decided not to make good on 9 payments to which plaintiff understood itself to be entitled under their contract); cf. In re Sony PS3 10 Other OS Litig., 551 F. App’x 916, 921-22 (9th Cir. 2014) (reversing dismissal of unfair-prong 11 claim where plaintiffs alleged that defendant charged them a premium for advertised features and 12 then discontinued access to those features). The Court finds that Plaintiffs have plausibly alleged that Google engaged in conduct that 13 14 violates the unfair prong of the UCL. As discussed above in Part III.D.1, however, Plaintiffs’ 15 unfair-prong claim may not proceed as currently pled because Plaintiffs have not alleged that they 16 lack an adequate remedy at law. 17 IV. 18 19 ORDER For the foregoing reasons, IT IS HEREBY ORDERED that: 1. Google’s motion to dismiss Plaintiffs’ claim for breach of contract (Claim 1) is 20 GRANTED WITH LEAVE TO AMEND to allege facts showing that Plaintiffs’ payments 21 were not voluntary. 22 23 24 2. Google’s motion to dismiss Plaintiffs’ claim for breach of the implied covenant of good faith and fair dealing (Claim 2) is GRANTED WITHOUT LEAVE TO AMEND. 3. Google’s motion to dismiss Plaintiffs’ unjust enrichment/quasi-contract claim (Claim 3) is 25 GRANTED WITH LEAVE TO AMEND on the basis that Plaintiffs have not alleged that 26 the Agreements are unenforceable or that Plaintiffs lack an adequate remedy at law. 27 28 4. Google’s motion to dismiss Plaintiffs’ UCL unlawful-prong claim (Claim 4) is GRANTED WITH LEAVE TO AMEND for failure to allege an inadequate remedy at law and for 26 1 2 3 4 5 6 failure to allege conduct sufficient to support an unlawful-prong claim. 5. Google’s motion to dismiss Plaintiffs’ UCL unfair-prong claim (Claim 4) is GRANTED WITH LEAVE TO AMEND for failure to allege an inadequate remedy at law. Dated: June 15, 2023 ______________________________________ BETH LABSON FREEMAN United States District Judge 7 8 9 10 United States District Court Northern District of California 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 27

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