Hanks v. The Talbots, Inc., No. 3:2012cv02612 - Document 26 (N.D. Cal. 2012)
Court Description: ORDER GRANTING IN PART AND DENYING IN PART DEFENDANT'S MOTION TO DISMISS 16 (Illston, Susan) (Filed on 8/6/2012)
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Hanks v. The Talbots, Inc. Doc. 26 1 2 3 4 5 IN THE UNITED STATES DISTRICT COURT 6 FOR THE NORTHERN DISTRICT OF CALIFORNIA 7 8 SUSAN HANKS, 9 United States District Court For the Northern District of California 10 11 12 No. C 12-2612 SI Plaintiff, ORDER GRANTING IN PART AND DENYING IN PART DEFENDANT’S MOTION TO DISMISS v. TALBOTS CLASSICS NATIONAL BANK; THE TALBOTS, INC., Defendants. 13 / 14 On June 25, 2012, defendant The Talbots, Inc. (“Talbots”) filed a motion to dismiss plaintiff 15 Susan Hanks’ First Amended Complaint (“FAC”). Plaintiff filed an opposition on July 6, 2012, and 16 defendant replied on July 13, 2012. A hearing was scheduled for the motion on August 3, 2012, but 17 pursuant to Civil Local Rule 7-1(b), the Court found this matter suitable for disposition without hearing. 18 Having reviewed the parties’ papers, and for good cause shown, the Court hereby GRANTS IN PART 19 and DENIES IN PART defendant’s motion to dismiss. 20 21 BACKGROUND 22 Plaintiff originally filed this action on March 1, 2012 in Sonoma County Superior Court. On 23 May 21, 2012, defendants removed the case to this Court based on both federal question and diversity 24 jurisdiction. See Dkt. 1. On May 29, 2012, defendant Talbots1 filed a motion to dismiss the original 25 26 1 27 28 According to defendant, Talbots is co-defendant Talbots Classics National Bank’s (“TCNB”) parent company. See Def.’s Mot. to Dismiss (“MTD”) at 2. Talbots filed the MTD on behalf of itself only, because TCNB has not been served with process. Nonetheless, it requests that the Court dismiss the complaint against TCNB as well. Id. at 1. Dockets.Justia.com 1 complaint. Dkt. 8. In response, plaintiffs filed the FAC, removing all of her claims but one. Talbots 2 thereafter filed the instant motion to dismiss. 3 Plaintiff brings her claim under the Fair Credit Reporting Act (the “FCRA”). Plaintiff alleges 4 that on April 22, 2010, she filed a voluntary Chapter 7 bankruptcy petition in the United States 5 Bankruptcy Court for the Northern California. FAC ¶ 6; In re: Hanks, No. 10-11459 (N.D. Cal. Bankr. 6 20110). The Bankruptcy was concluded and her debts, including the ones at issue here, were 7 discharged. Id. Defendants were listed as creditors in plaintiff’s bankruptcy and received timely notice 8 of the bankruptcy. FAC ¶ 7. Plaintiff alleges that “sometime after” the defendant was notified of the plaintiff’s bankruptcy 10 United States District Court For the Northern District of California 9 case, defendant reported to credit reporting agencies that one or more credit accounts belonging to 11 plaintiff were “charged off.” FAC ¶ 8.2 Plaintiff alleges that this was in violation of the FCRA, because 12 “in fact the account had been included in Plaintiff’s Bankruptcy and Defendants were enjoined from 13 reporting said ‘Charge Off’ on Plaintiffs credit report.” Id. 14 Due to these alleged errors in credit reporting, plaintiff sent to the three major credit reporting 15 2 16 17 18 19 20 21 22 23 24 25 26 27 28 The parties do not define “Charge Off.” Wikipedia provides the following explanation: A “charge-off” or chargeoff is the declaration by a creditor (usually a credit card account) that an amount of debt is unlikely to be collected. This occurs when a consumer becomes severely delinquent on a debt. Traditionally, creditors will make this declaration at the point of six months without payment. In the United States, Federal regulations require creditors to charge-off installment loans after 120 days of delinquency, while revolving credit accounts must be charged-off after 180 days. The purpose of making such a declaration is to give the bank a tax exemption on the debt. Bad debts and even fraud are simply part of the cost of doing business. The charge-off, though, does not free the debtor of having to pay the debt. A charge-off is one of the most adverse factors that can be listed on a credit report. It will then be listed as such on the debtor's credit bureau reports (Equifax, for instance, lists "R9" in the "status" column to denote a charge-off.) The item will include relevant dates, and the amount of the bad debt. While a charge-off is considered to be "written off as uncollectable" by the bank, the debt is still legally valid, and remains as such after the fact. The creditor legally has the right to collect the full amount for a time periods permitted the laws of places of the location of the bank and where the consumer resides. “Charge Off,” Wikipedia, available at http://en.wikipedia.org/wiki/Charge-off (last visited July 31, 2012). 2 1 agencies – Trans Union, Equifax, and Experian – letters disputing the “charged off” reporting. FAC ¶ 9. 2 The agencies then forwarded the dispute to defendant. 3 On October 7, 2011, plaintiff received Experian’s reinvestigation report, stating that defendant 4 corrected and removed the “charge off” reporting on her account. The re-investigation report showed 5 the account history to be corrected, “and the trade line account history accurately stopped reporting any 6 and all negative information after March 2010.” FAC ¶ 10.3 Plaintiff alleges that by correcting the 7 inaccurate “charge offs” on her credit report, the defendant “by [its] own admission acknowledged the 8 inaccuracy of the ‘Charge Off’ status.” FAC ¶ 11. However, on January 22, 2012, plaintiff again pulled her Experian credit report, and found that 10 United States District Court For the Northern District of California 9 defendants re-inserted the charge off on the credit report trade line sometime during January 2012. FAC 11 ¶ 12. Defendants also reported a $329.00 balance owed on the trade line account history for every 12 month between April 2010 and December 2011. Id. Plaintiff alleges that “because they had no legal 13 basis to access and change plaintiff’s credit report since the debt was discharged in the bankruptcy and 14 the Formal Dispute Process had already been fully executed,” defendants violated the FCRA by 15 accessing and changing her credit report (FAC ¶ 13); by re-inserting the charge off following its 16 removal (FAC ¶ 14); and by “re-aging” the debt in re-inserting the information on her credit report 17 (FAC ¶ 15). 18 Plaintiff’s original complaint contained claims for alleged violations of the FCRA, Fair Debt 19 Collection Practices Act (the “FDCPA”), 15 U.S.C. § 1692, et seq., Fair Credit Billing Act, 15 U.S.C. 20 § 1601, et seq., California Rosenthal Fair Debt Collection Practices Act, Cal. Civ. Code § 1788.30(b), 21 common law defamation, and intentional interference with plaintiff’s prospective economic relations. 22 Dkt. 1. Following the filing of defendants’ original motion to dismiss, plaintiff withdrew that complaint 23 and filed the FAC, alleging only violations of the FCRA. Defendants argue that plaintiff has still failed 24 to state a claim for relief under the FCRA, and that the FAC should therefore be dismissed pursuant to 25 Fed. R. Civ. P. 12(b)(6). 26 27 28 3 A “trade line” is the term used to describe information related to a particular account on a credit report. See Bankapedia, “What is a trade line?,” available at http://www.bankapedia. com/mortgage-encyclopedia/faqs/650-what-is-a-tradeline (last visited July 31, 2012). 3 1 LEGAL STANDARD In reviewing a motion to dismiss pursuant to Rule 12(b)(6), the Court examines the complaint 3 to determine if it states claims upon which relief can be granted. Gonzalez v. Metropolitan Transp. 4 Auth., 174 F.3d 1016, 1018 (9th Cir. 1999). The Court must take all factual allegations found in the 5 complaint as true and construe them in the light most favorable to the plaintiff. Epstein v. Washington 6 Energy Co., 83 F.3d 1136, 1140 (9th Cir. 1996). In order to avoid dismissal for failure to state a claim, 7 the plaintiff has the burden of submitting a “short and plain statement of the claim showing that [he or 8 she] is entitled to relief.” Fed. R. Civ. P. 8(a)(2). However, such a showing “requires more than labels 9 and conclusions, and a formulaic recitation of the elements of a cause of action will not do.” Bell 10 United States District Court For the Northern District of California 2 Atlantic v. Twombly, 350 U.S. 544, 555 (2007). Rather, the complaint must contain factual allegations 11 that “raise a right to relief above the speculative level.” Id. 12 In the event that the court dismisses a complaint because the plaintiff has failed to meet its 13 burden of pleading, “leave to amend should be granted if it appears at all possible that the plaintiff can 14 correct the defect.” Id. at 1108 (quoting Balistreri v. Pacifica Police Dep’t, 901 F.2d 696, 701 (9th Cir. 15 1988) (alteration in original)). This liberality with which courts are to grant leave to amend is consistent 16 with Rule 15(a)(2)’s requirement that courts “should freely give leave when justice so requires.” Fed. 17 R. Civ. P. 15(a)(2). 18 19 DISCUSSION 20 Defendant moves to dismiss the FAC on a number of grounds. Defendant argues that (1) 21 reporting of the “charge off” was accurate and therefore not a violation of the FCRA; (2) the FCRA 22 claim is barred by the Bankruptcy Claim; (3) plaintiff lacks a private right of action for the allegation 23 that defendant inaccurately reported a $329.00 debt; (4) plaintiff lacks a private right of action for the 24 allegation that defendant improperly “accessed” her report; and (5) no cause of action exists under the 25 FCRA for allegedly “re-aging” a debt. Defendant’s arguments will be addressed in turn. 26 27 28 1. Permissibility of the “charge off” Defendant’s first argument is essentially two-fold: (1) that the Court can infer from the FAC that 4 1 defendant reported the charge off before plaintiff’s debts were discharged in bankruptcy, and (2) that 2 reporting a charge off after a person declares bankruptcy but prior to a discharge is legally permissible 3 under the FCRA. In fact, according to defendant, the FCRA requires it to furnish “complete and 4 accurate” information, and it was merely following its obligations by reporting the charge off. Def.’s 5 MTD at 7 (citing 15 U.S.C. § 1681s-a(2)(B)). With respect to the timing of the charge off, defendant points to the original complaint, in which 7 plaintiff stated that she declared bankruptcy in April 2010, defendant charged off the account as bad 8 debt in or about June 2010, and that she obtained a discharge in bankruptcy on August 3, 2010. RJN, 9 Ex. A (initial complaint) at ¶¶ 8,9. The FAC, however, does not allege that the charge off occurred on 10 United States District Court For the Northern District of California 6 any given date; only that it occurred “sometime after” plaintiff declared bankruptcy. Defendant argues 11 that the FAC nonetheless “gives her away.” Defendant points to the allegation regarding the re-insertion 12 of the charge off, wherein plaintiff claims that “the re-investigation report showed the trade line account 13 history to be correct, and the trade line account history accurately stopped reporting any and all negative 14 information after March 2010.” FAC ¶ 10. Defendant argues the Court can infer from this allegation 15 that the alleged inaccurate charge off information first appeared in her credit reports prior to March of 16 2010. Def.’s MTD at 8. 17 The Court disagrees. With respect to plaintiff’s initial complaint, “when a pleading is amended 18 or withdrawn, the superseded portion ceases to be a conclusive judicial admission . . .” Huey v. 19 Honeywell, Inc., 82 F.3d 327, 333 (9th Cir. 1996). Plaintiff’s initial allegation regarding the date of the 20 charge off is no longer applicable to her current complaint. With respect to drawing inferences from 21 the allegations in the complaint, it is well established that in deciding on a motion to dismiss, a Court 22 draws all reasonable inferences in plaintiff’s favor and construes the pleadings in the light most 23 favorable to the nonmoving party. Association for Los Angeles Deputy Sherriffs v. Cty. of Los Angeles, 24 648 F.3d 986, 996 (9th Cir. 2011). Here, plaintiff alleges that “sometime after defendant was notified 25 of the plaintiff’s bankruptcy case, defendant improperly reported to credit reporting agencies that one 26 or more credit accounts belong to plaintiff were charged off . . .” FAC ¶ 8. While the Court may take 27 judicial notice that the bankruptcy discharge occurred on August 3, 2010, it is unclear from that 28 allegation whether defendant charged off plaintiff’s account before or after the discharge. As defendant 5 1 concedes that plaintiff would state a claim were she to allege that the charge off occurred after her 2 discharge in bankruptcy, the Court finds that by taking all reasonable inferences in plaintiff’s favor, she 3 has stated a claim. 4 The Court therefore need not reach the second question of whether it is legally impermissible 5 under the FCRA or any other statute to charge off an account following a filing for bankruptcy (and the 6 concomitant automatic stay). The Court will address that question, if necessary, when the timeline of 7 plaintiff’s allegations becomes clear. 8 9 2. Whether the FAC is Barred by the Bankruptcy Code United States District Court For the Northern District of California 10 Plaintiff alleges that reporting the charge off was improper after she included it in her bankruptcy 11 filing because “defendants were enjoined from reporting said ‘Charge Off’ on plaintiff’s credit report.” 12 FAC ¶ 8. The allegation refers to the discharge injunction a bankrupt receives after discharge under 11 13 U.S.C. § 524, which states that a discharge “operates as an injunction against the commencement or 14 continuation of an action, the employment of process, or an act, to collect, recover or offset any such 15 debt as a personal liability of the debtor, whether or not such debt is waived . . .” § 524(a)(2). 16 Defendant characterizes plaintiff’s allegation as a claim that defendant violated the discharge injunction, 17 and, therefore, it is a “bankruptcy-laden determination” precluded by the Bankruptcy Code. Def.’s 18 MTD at 9. In support of this theory, defendant relies on Walls v. Wells Fargo Bank, 276 F.3d 502, 510 19 (9th Cir. 2002).4 20 The Ninth Circuit in Walls held that a plaintiff’s claim under § 1692(f) of the Fair Debt 21 Collections Practices Act (“FDCPA”) could not be sustained because it turned on whether the discharge 22 injunction of § 524 was violated. Walls, 276 F.3d at 510; see also Henry v. Saxon Mortg., Inc., 2011 23 WL 5331679, at *2-3 (D. Ariz. Nov. 7, 2011). Instead, plaintiff’s remedy lied solely in contempt 24 proceedings before the Bankruptcy Court for violation of the discharge injunction. Walls, 276 F.3d at 25 26 27 28 4 Whether the charge-off was first reported before or after plaintiff’s discharge is a mystery at this point. As noted earlier, although the original pleading asserted the relevant dates (bankruptcy filing in April 2010, charge-off by Talbots in June 2010 and bankruptcy discharge in August, 2010), the FAC alleges only the date of bankruptcy filing. Plaintiff could, presumably, only claim violation of the discharge injunction if the write-off was reported after discharge. 6 1 509 (also holding that there is no implied private right of action for violation of § 524 because the 2 Bankrupty Code “has an enforcement mechanism for violations of § 524 via the contempt remedies 3 available under § 105(a).”). The Ninth Circuit concluded that “because Wall’s remedy for violation of 4 § 524 no matter how cast lies in the Bankruptcy Code, her simultaneous FDCPA claim is precluded.” 5 Id. at 511. Defendant argues that the same holding applies here: that plaintiff cannot circumvent the 7 contempt remedy of the Bankruptcy Code for violation of the discharge injunction by bringing a cause 8 of action under the FCRA. Though Walls focused on the FDCPA, defendant argues the same reasoning 9 applies to the FCRA. This issue was addressed in Henry v. Saxon Mortg., Inc., 2011 WL 5331679, *3-4 10 United States District Court For the Northern District of California 6 (D. Ariz. Nov. 7, 2011). There, the plaintiffs claimed that the defendant failed to conduct a reasonable 11 investigation pursuant to the plaintiffs’ disputes with the major credit reporting agencies. Applying 12 Walls, the court dismissed plaintiffs’ claims under the FDCPA as “bankruptcy-laden determinations” 13 precluded by the Bankruptcy Code. The court then turned to the plaintiffs’ claims under the FCRA: 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Although the Ninth Circuit has not addressed whether Walls applies to FCRA claims, this issue has been addressed in the District of Oregon. See Wakefield v. Calvary Portfolio Servs., No. 06–CV–1066–BR, 2006 WL 3169517, at *2 (D.Or. Nov.1, 2006). In Wakefield, the court held that the Bankruptcy Code does not preclude an FCRA claim. Id. The court cited two bankruptcy court decisions in support of its conclusion. See In re Miller, No. 01–02004, 2003 WL 25273851, at *2 (Bankr.D.Idaho Aug.15, 2003) (holding that “there appears to be no conflict in remedies between the FCRA and the [Bankruptcy] Code”); In re Pots, 336 B.R. 731, 733 (Bankr.E.D.Va.2005) (holding that the FCRA and the Bankruptcy Code “co-exist”). Therefore, although the Defendant correctly asserts that the above cases are not binding authority, they are persuasive nonetheless and present conclusions that logically follow the purpose of the FCRA. For example, the court in In re Pots held that there are two reasons why the Bankruptcy Code and the FCRA can co-exist. First, while the FCRA and the discharge stay are similar, they are not identical. They differ in their objectives. The FCRA seeks to minimize credit reporting errors and to cure those that are made in a prompt and efficient manner. Actions under it generally involve mistakes. The discharge stay is directed to enforcing the bankruptcy discharge. Actions under it generally involve intentional acts. The elements that must be proved under each statute may overlap, but they are not identical. The remedies available, while similar, may differ. Second, there is no express provision in either the Fair Credit Reporting Act or the Bankruptcy Code that either supercedes the other. Id. These reasons are sufficient to support a finding that the Bankruptcy Code 7 1 2 does not preclude an FCRA claim. 2011 WL 5331679, at *3-4. 3 The Court agrees with that reasoning and adopts it here. Plaintiff is not contending defendant’s 4 actions were an attempt to extract payment in violation of the discharge. See 11 U.S.C. § 524 (discharge 5 enjoins a creditor from attempting to collect payment). Instead, plaintiff argues that “the only relevance 6 the bankruptcy discharge has in this matter is its effect of rendering the ‘charge off’ status and report 7 of an ongoing balance inaccurate.” Pl.’s Opp. at 8. Complaints about inaccuracy in credit reporting fall 8 within the aegis of the FCRA, and involve distinct inquiries from complaints about violations of the 9 discharge injunction. See In re: Pots, 336 B.R. 731, 733 (Bankr.E.D.Va.2005). The Court finds that United States District Court For the Northern District of California 10 the FCRA claim is not precluded by the Bankruptcy Code. 11 12 3. Private Right of Action for $329.00 Debt 13 Plaintiff alleges that she disputed the initial charge off reporting on her account, and on October 14 7, 2011, she received Experian’s reinvestigation report stating that defendant had corrected and removed 15 the reporting. FAC ¶ 10. However, on January 22, 2012, plaintiff again pulled Experian credit report 16 and found the charge off had been reinserted, along with a reported $329.00 balance owed on the trade 17 line account history for every month between April 2010 and December 2011. FAC ¶ 12. 18 Defendant argues that plaintiff has no right of action for the allegation regarding the $329.00 19 because she never disputed that debt; she only disputed the reporting of her account being charged off. 20 Def.’s MTD at 7. Defendant points out that the FCRA provides no cause of action for the duty to 21 provide accurate and complete information and to correct inaccurate and incomplete information, as set 22 forth in Section 1681s-2(a). See Gorman v. Wolpoff & Abramson, LLP, 552 F.3d 1008, 1014 (9th Cir. 23 2009) (“Duties imposed on furnishers under [Section 1681s-2(a)] are enforceable only be federal or state 24 agencies.”). Section 1681s-2(b) of the FCRA, on the other hand, imposes a duty upon those who furnish 25 information to credit reporting agencies to conduct an investigation upon notice from a credit reporting 26 agency that a consumer has disputed the accuracy or completeness of their reported information, and 27 does provide for a cause of action for “willful or negligent noncompliance with its requirements.” 28 Gorman, 584 F.3d at 1154 (“§ 1681s-2 limits this private right of action to claims arising under 8 1 subsection (b).”). Therefore, according to defendant, because plaintiff did not specifically dispute the 2 $329.00 debt, she has no cause of action to bring her claim with respect to it. 3 The Court disagrees. Plaintiff is not alleging that the $329.00 debt appeared in a vacuum. 4 Plaintiff requested an investigation with respect to the initial reporting of the charge off; defendant 5 removed the reported charge off; and then, sometime later, defendant re-inserted the charge off report, 6 along with a $329.00 running balance. FAC ¶¶ 10-12. Assuming the inaccuracy of the initial charge 7 off, as the Court must at this stage, it would be incongruous for the FCRA to prohibit the reinsertion of 8 the inaccurate information but allow the simultaneous insertion of a new, inaccurate running balance. 9 The Court finds that plaintiff’s allegation regarding the running balance falls within the cause of action United States District Court For the Northern District of California 10 allowed by § 1681s-2(b). 11 12 4. Private Cause of Action for “Accessing” Plaintiff’s Credit Report 13 Plaintiff alleges that “defendants violated the FCRA because they had no legal basis to access 14 and change plaintiff’s credit report since the debt was discharged in the bankruptcy and the Formal 15 Dispute Process had already been fully executed.” FAC ¶ 13. Plaintiff claims that “[t]here was no 16 debtor-creditor relationship at the time the defendant accessed the credit report. Thus, Defendant 17 accessed Plaintiff’s credit report for an impermissible purpose.” Id. 18 Defendant argues that no cause of action exists under the FCRA for allegedly unlawfully 19 accessing a credit report for an impermissible purpose. “Rather, the FCRA imposes civil liability on 20 furnishers of information only if they obtain consumers’ credit reports from a credit reporting agency 21 by false pretenses.” Def.’s MTD at 12 (citing Hansen v. Morgan, 582 F.2d 1214, 1219 (9th Cir. 1978)). 22 Furthermore, defendant argues, under the FCRA, the definition of a credit report “does not include . 23 . . any report containing information solely as to transactions or experiences between the consumer and 24 the person making the report . . .” 15 U.S.C. § 1681a(d)(2)(A)(i). Thus, according to defendant, the 25 FCRA does not consider a furnisher accessing its own tradeline information to be “obtaining a credit 26 report” at all. 27 The Court agrees that plaintiff has failed to state a claim with respect to the allegation that 28 defendant impermissibly “accessed” her report. It is true, as plaintiff points out, that the FCRA limits 9 1 the circumstances under which a person may obtain a consumer’s credit report. See 15 U.S.C. 2 § 1681b(f) (for example, allowing a person to obtain reports where he “(A) intends to use the 3 information in connection with a credit transaction involving the consumer on whom the information 4 is to be furnished and involving the extension of credit to, or review or collection of an account of, the 5 consumer . . .). However, it contains no such limitations with respect to a creditor accessing its own 6 trade line information, which on its own does not constitute a consumer credit report. See 15 U.S.C. 7 § 1681a(d)(2)(A)(i). Because it cannot be cured by amendment, plaintiff’s allegations regarding 8 “accessing” her report is hereby DISMISSED WITHOUT LEAVE TO AMEND. 9 United States District Court For the Northern District of California 10 5. Private Cause of Action for Re-Aging a Debt 11 Plaintiff alleges that the defendants violated the FCRA “because they have ‘re-aged’ the debt 12 by re-inserting the information on the consumer’s credit report.” FAC ¶ 15. Defendant argues no such 13 cause of action exists under the FCRA. Def.’s MTD at 14. Plaintiff offers no opposition to this 14 argument. The Court agrees with defendant that no such cause of action exists within the FCRA. That 15 claim, as set forth in FAC ¶ 15, is hereby DISMISSED WITHOUT LEAVE TO AMEND. 16 17 CONCLUSION 18 The Court GRANTS IN PART and DENIES IN PART defendant’s motion to dismiss. The 19 Court GRANTS defendant’s motion to dismiss FAC ¶¶ 13 and 15 for failure to state a claim. The Court 20 otherwise DENIES defendant’s motion. 21 22 IT IS SO ORDERED. 23 24 Dated: J August 6, 2012 SUSAN ILLSTON United States District Judge 25 26 27 28 10
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