Rolle et al v. Samuel Streeter PLLC, Law Office of et al, No. 4:2008cv00274 - Document 79 (D. Ariz. 2010)

Court Description: ORDER granting in part 78 Motion for Default Judgment. Rolles shall file any supplemental Motion for Default Judgment within 30 days of this Order, including information discussed on pages 12-13 of this Order. Signed by Judge Cindy K Jorgenson on 3/1/10.(SSU)

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Rolle et al v. Samuel Streeter PLLC, Law Office of et al 1 Doc. 79 WO 2 3 4 5 6 IN THE UNITED STATES DISTRICT COURT 7 FOR THE DISTRICT OF ARIZONA 8 9 10 11 12 13 14 KEVIN & SHAWN ROLLE, ) ) ) Plaintiffs, ) ) vs. ) LAW OFFICE OF SAMUEL STREETER,) ) PLLC, et al., ) ) Defendants. ) No. CIV 08-274-TUC-CKJ ORDER 15 Pending before the Court is Plaintiffs’ Motion for Default Judgment against Defendant 16 Law Office of Sam Streeter, PLLC [Doc. # 78]. The Clerk of the Court has entered default. 17 Factual and Procedural Background 18 Plaintiffs Kevin Rolle and Shawn Rolle (collectively, “the Rolles”) filed a Complaint 19 in the Superior Court of Arizona, in and for the County of Pima, on January 9, 2008. The 20 action was removed to the United States District Court, District of Arizona, on April 29, 21 2008.1 22 In their Complaint, the Rolles allege that a debt owed to Chase Manhattan Bank had 23 been sold to Collect America, L.L.C., on December 13, 2005. The Complaint further alleges 24 that, on January 5, 2006, Mrs. Rolle was advised that the debt had been turned over to the 25 Law Office of Samuel Streeter (“Streeter”) for collection. The Complaint alleges that 26 27 1 28 Defendant Law Office of Sam Streeter, PLLC, consented to the removal. See Doc. # 3. Dockets.Justia.com 1 Streeter is, upon information and belief, a Texas Private Limited Liability Company, and 2 does business in the State of Arizona and Pima County as a collection agent. Streeter 3 informed Mrs. Rolle that the debt could be settled for $13,310.00 if the Rolles could make 4 a down payment of five or six thousand dollars and pay the rest of in monthly installments; 5 Streeter alleged that the matter would go to suit if Mrs. Rolle did not accept the settlement.2 6 The Complaint further alleges that Mrs. Rolle contacted her ex-husband regarding a 7 personal loan and that Mrs. Rolle’s ex-husband agreed to an advancement of one year’s child 8 support, or $8,800.00, in exchange for Mrs. Rolle forgoing all future child support payments. 9 After Mrs. Rolle informed Streeter of the arrangement, Streeter informed Mrs. Rolle that, 10 unless a down payment was received that day, that suit would be filed the following week. 11 When Mrs. Rolle informed Streeter that the money would be available by noon on the 12 following Saturday, Streeter requested a post-dated check. When Mrs. Rolle refused, 13 Streeter informed her that the lawyer in charge of the file would file suit and then call Sgt. 14 Rolle’s base commander and in turn the base commander would not allow Sgt. Rolle to 15 re-enlist; Streeter informed Mrs. Rolle that such an action would ruin Sgt. Rolle’s career and 16 that he would be ineligible for re-enlistment in the Air Force.3 Mrs. Rolle agreed to give 17 Streeter a postdated check. 18 The Complaint further alleges that Mrs. Rolle became aware of the Fair Credit 19 Reporting Act (“FCRA”) and contacted Streeter regarding the FCRA and her suspicion that 20 Streeter stood in violation of several of its terms. After Mrs. Rolle mentioned the possibility 21 of retaining a lawyer and contacting the Arizona Attorney General’s Office, Streeter 22 threatened to take the settlement offer off of the table unless Mrs. Rolle agreed not to contact 23 a private attorney or the Arizona Attorney General’s Office. 24 25 2 26 27 28 The Complaint alleges that the debt was the sole and separate debt of Sgt. Rolle and that Mrs. Rolle had no responsibility for the debt. 3 Sgt. Rolle was deployed during the time of these discussions between Mrs. Rolle and Streeter. -2- 1 The Complaint alleges that, in late January of 2006, the Rolles contacted a private 2 attorney who informed them that Streeter’s (and Chase’s) actions were likely in violation of 3 several applicable state and federal statutes and advised the Rolles to forgo further payment 4 to either. 5 The Complaint also alleges that, in late 2006, Sgt. Rolle was again scheduled to be 6 deployed overseas pursuant to his employment with the Air Force. Sgt. Rolle, based on the 7 ongoing discussions between the parties and his own monitoring of his credit reports, 8 assumed that his credit file was in order and that he was eligible for deployment. However, 9 the Air Force notified Sgt. Rolle that it was suspending his security clearance because of the 10 unresolved debt with Chase. 11 The Complaint alleges that Sgt. Rolle was unable to perform the duties required of his 12 position before his deployment and that he suffered immense embarrassment and humiliation 13 as a result of the suspension. Additionally, although his clearance was granted, Sgt. Rolle 14 now faces random reevaluation of his qualification for his clearance and the potential for 15 being prematurely discharged from the Air Force. Further, Sgt. Rolle’s clearance has been 16 permanently annotated with this issue. 17 The Complaint alleges, inter alia: 18 ! Streeter (and other defendants) violated the terms of the Fair Credit Reporting 19 Act (“FCRA”), the Fair Debt Collection Practices Act (“FDCPA”), and the 20 Fair and Accurate Credit Transaction Act (“FACTA”). 21 ! Streeter violated the duty set forth in A.R.S. § 32-1051(3) which states that 22 collection agencies licensed in the State of Arizona have a duty to act fairly 23 and honestly with debtors. 24 ! The conduct of Streeter (and Chase) was tortious, illegal, intentional, designed 25 to cause the Rolles severe emotional distress, outrageous and not to be 26 tolerated in a civil society and that, as a direct and proximate result of the 27 conduct, the Rolles have suffered damage. 28 ! The conduct of Streeter violates A.R.S. § 13-1804(6) which states that seeking -3- 1 to obtain property through threatening to expose a secret, whether true or false, 2 that would damage a person’s credit, qualifies as the crime of extortion, and 3 that the Rolles suffered damage as the result of Streeter’s conduct. 4 ! Streeter (and other defendants) had a duty to supervise their employees to 5 ensure that, in the course and scope of their employment, those employees did 6 not commit torts and illegal acts against the Rolles and similarly situated 7 persons. 8 On May 15, 2008, the Rolles filed an Application for Entry of Default Against 9 Streeter and a Motion for Default Judgment Against Streeter. On May 16, 2008, the Clerk 10 entered default. 11 On May 22, 2008, the Rolles filed an Amended Complaint. 12 On June 20, 2008, this Court denied with leave to resubmit the Rolles’ Motion for 13 Default Judgment. The Court determined that Streeter had no standing in this matter and was 14 prohibited from introducing evidence, being heard at the final hearing, or otherwise 15 appearing in any way. 16 On December 16, 2008, the Rolles filed a Second Amended Complaint (“SAC”).4 17 The SAC includes the allegations as summarized by the Court. The SAC further alleges that 18 Chase had sold the Rolles’ debt to either Collect America or CACH, L.L.C. The SAC also 19 alleges that, upon information and belief, the Streeter is a sub-entity, franchisee or otherwise 20 related to CACH, L.L.C. The SAC does not include any additional claims against Streeter. 21 Other defendants in this case were dismissed on June 18, 2008, and October 8, 2009. 22 On October 8, 2009, this Court directed the Rolles to file a Motion for Default Judgment, a 23 Motion to Dismiss, or a status report as to Streeter on or before November 2, 2009. The 24 Court extended the deadline and, on January 28, 2010, the Rolles filed a Motion for Default 25 Judgment as to Streeter. 26 4 27 28 According to the Certificate of Service attached to the SAC, the SAC was electronically served upon Streeter. The Court’s electronic filing system confirms that a copy of the SAC was transmitted to the email address of counsel for Streeter. -4- 1 Adequacy of Service of Process 2 As a preliminary matter, the Court addresses the adequacy of the service of process 3 on Streeter. See e.g., Carimi v. Royal Carribean Cruise Line, Inc., 959 F.2d 1344, 1345 (5th 4 Cir. 1992) (Where default "is based on a void judgment under rule 60(b)(4), the district court 5 has no discretion-the judgment is either void or it is not. If a court lacks jurisdiction ... 6 because of insufficient service of process, the judgment is void and the district court must set 7 it aside.); Mason v. Genisco Tech. Corp., 960 F.2d 849, 851-52 (9th Cir. 1992) (finding that 8 where a plaintiff "failed to serve [defendant] properly ... the default judgments [wa]s void"). 9 Based on the Application for Entry of Default [Doc. # 13], including the attachment, 10 it appears that the Complaint was properly served on Streeter. The complaint was served on 11 Sam Wooley at 3030 S. Gessner, Suite 200, Houston, TX 77063, on April 7, 2008. The 12 verified Return of Service indicates that Mr. Wooley is the managing agent and is authorized 13 to receive service of process on behalf of Streeter. See Fed.R.Civ.P. 4(h) (discussing service 14 of process on a corporation). Moreover, according to the Certificate of Service attached to 15 the SAC, the SAC was electronically served upon Streeter. However, electronic service is 16 sufficient only if a person has consented in writing. See Fed.R.Civ.P. 5(b)(2)(E) and 5(b)(3). 17 In the District of Arizona, “registration as an ECF user constitutes consent to the electronic 18 service of all documents through the Court’s transmission facilities for purposes of Rule 19 5(b)(3) of the Federal Rules of Civil Procedure.” L.R.Civ. 5.5(h). Neither Streeter nor an 20 attorney on Streeter’s behalf have registered as an ECF user. Further, the Rolles have not 21 provided any documentation that Streeter has consented in writing to electronic service. The 22 Court finds, therefore, that the SAC was not served by valid electronic means on Streeter. 23 Nonetheless, the federal rules also provide: 24 25 No service is required on a party who is in default for failing to appear. But a pleading that asserts a new claim for relief against such a party must be served on that party under [Fed.R.Civ.P.] 4. 26 Fed.R.Civ.P. 5(a)(2). In this case, Streeter had not made an appearance, had not filed an 27 answer, and default had been entered against Streeter at the time of the filing of the SAC. 28 Moreover, the SAC does not include new claims for relief against Streeter. See 27A Fed. -5- 1 Proc., L.Ed. § 62:263, citing Blair v. City of Worcester, 522 F.3d 105 (1st Cir. 2008) (“An 2 amended complaint that is substantively identical to the original complaint and does not 3 contain a new claim for relief does not require additional service of process.”). The Court 4 finds, therefore, that service of process of the SAC upon Streeter was not required. 5 Generally, an “amended complaint supersedes the original, the latter being treated 6 thereafter as non-existent.” Forsyth v. Humana, Inc., 114 F.3d 1467, 1474 (9th Cir. 1997); 7 Loux v. Rhay, 375 F.2d 55, 57 (9th Cir. 1967); see also Vanguard Financial Service Corp. 8 v. Johnson, 736 F.Supp. 832, 835 (N.D.Ill. 1990) (denying as moot plaintiff’s motion for 9 default judgment where amended complaint subsequently filed). “An original complaint is 10 only superseded, however, when the amended complaint is properly served, not when it is 11 filed.” Doe v. Unocal Corp., 27 F.Supp.2d 1174, 1180 (C.D.Cal. 1998).5 Streeter having not 12 been served with the SAC pursuant to Fed.R.Civ.P. 5, the SAC does not supersede the 13 original complaint as to Streeter.6 Consideration of default judgment, therefore, must be 14 based on the original Complaint. 15 16 Default Judgment and Eitel Factors 17 Because service of the original Complaint appears to have been proper, the Court now 18 addresses the merits of the Rolle’s renewed motion for default judgment. After entry of a 19 default, a court may grant a default judgment on the merits of the case. See Fed.R.Civ.P. 55. 20 The "district court's decision whether to enter a default judgment is a discretionary one." 21 22 23 24 25 26 27 28 5 The Doe court cited International Controls Corp. v. Vesco, 556 F.2d 665, 669 (2nd Cir. 1977) (concluding that judgments based on original complaint were valid despite filing of amended complaint because amended complaint was never properly served), in support of this assertion. The Doe court pointed out that the Vesco court somewhat limited the holding “with the caveat that service is the trigger for supersedure of a prior pleading, ‘at least where . . . the amended compliant is required to be served under Rule 5(a).’” Doe, 27 F.Supp.2d at 1180, n. 2, quoting Vesco, 556 F.2d at 669. 6 See e.g., Finkel v. Hall-Mark Elec. Supplies Corp., No. 07-CV-2376 (NGG)(JO), 2009 WL 3401747 (E.D.N.Y. 2009). -6- 1 Aldabe v. Aldabe, 616 F.2d 1089, 1092 (9th Cir.1980). Factors that a court may consider in 2 exercising that discretion include: 3 5 (1) the possibility of prejudice to the plaintiff, (2) the merits of plaintiff's substantive claim, (3) the sufficiency of the complaint, (4) the sum of money at stake in the action; (5) the possibility of a dispute concerning material facts; (6) whether the default was due to excusable neglect, and (7) the strong policy underlying the Federal Rules of Civil Procedure favoring decisions on the merits. 6 Eitel v. McCool, 782 F.2d 1470, 1471-72 (9th Cir. 1986). As default has already been 7 entered in this case, the Court must take as true all factual allegations in the Rolle’s 8 Complaint except for those related to the amount of damages. See Televideo Sys., Inc. v. 9 Heidenthal, 826 F.2d 915, 917-18 (9th Cir. 1987) ("The general rule of law is that upon 10 default the factual allegations of the complaint, except those relating to the amount of 11 damages, will be taken as true.") (internal quotation marks omitted); Rio Properties, Inc. v. 12 Rio International Interlink, 284 F.3d 1007 (9th Cir. 2002). 4 13 14 Possibility of Prejudice to the Rolles 15 The Court first considers whether the plaintiff will suffer prejudice if default judgment 16 is not entered. Eitel. Based on the documents submitted by the Rolles, it appears that 17 Streeter does not contest that (1) Streeter violated the terms of the FCRA, the FDCPA, and 18 the FACTA, (2) Streeter violated the duty set forth in A.R.S. § 32-1051(3), (3) the conduct 19 of Streeter was tortious, illegal, intentional, designed to cause the Rolles severe emotional 20 distress, outrageous and not to be tolerated in a civil society and that, as a direct and 21 proximate result of the conduct, the Rolles have suffered damage, (4) the conduct of Streeter 22 violates A.R.S. § 13-1804(6) and that the Rolles suffered damage as the result of Streeter’s 23 conduct, and (5) Streeter had a duty to supervise its employees to ensure that, in the course 24 and scope of their employment, those employees did not commit torts and illegal acts against 25 the Rolles and similarly situated persons. The Court concludes that the Rolles would suffer 26 prejudice if its motion for default judgment were denied because it would be "without other 27 recourse for recovery." Pepsico, Inc. v. California Security Cans, 238 F.Supp.2d 1172, 1177 28 (C.D.Cal. 2002). -7- 1 Merits of Plaintiff's Substantive Claim and Sufficiency of the Complaint 2 The Court also considers that Eitel "require[s] that a plaintiff state a claim on which 3 the [plaintiff] may recover." Philip Morris U.S.A. Inc. v. Castworld Prods., 219 F.R.D. 494, 4 499 (C.D.Cal.2003) (internal quotation marks omitted). 5 As to the Rolles’ claim that Streeter violated the terms of the FCRA and the FACTA, 6 the FACTA amended the FCRA and imposes regulations that either demand or forbid the 7 disclosure of consumers’ credit information in specific circumstances. See 15 U.S.C. § 8 1681c; 15 U.S.C. § 1681n; Follman v. Village Squire, Inc., 542 F.Supp.2d 816, 819 (N.D.Ill. 9 2007) (finding that the “unambiguous language” of the FCRA provides a private right of 10 action for “consumers” to enforce the requirements of FACTA). It is not clear what cause 11 of action the Rolles are seeking to establish as to Streeter. See e.g., Nelson v. Chase 12 Manhattan, 282 F.3d 1057 (9th Cir. 2002) (cause of action against creditor if credit history 13 is inaccurately reported); 15 U.S.C. § 1681s-2(b) (cause of action for failure to correct 14 information after being provided proof); Pintos v. Pacific Creditors Ass’n, 565 F.3d 1106 15 (9th Cir. 2009), and 15 U.S.C. § 1681b(a)(3(A) (cause of action against credit bureau if credit 16 file pulled without permissible purpose); 15 U.S.C. § 1681i(a)5)(B)(ii) (cause of action 17 against credit bureaus if item removed from credit report is reinserted without notification); 18 15 U.S.C. § 1681i (include notation that item is disputed). 19 In light of the allegations against Streeter contained within the original Complaint and 20 no further clarification from the Rolles in their Motion for Default Judgment, the Court finds 21 the Rolles have not stated an FCRA claim or a FACTA claim on which they may recover. 22 As to the Rolles’ claim that Streeter violated the FDCPA, four elements are required: 23 (1) the plaintiff is any natural person who is harmed by violations of the FDCPA, or is a “consumer” within the meaning of 15 U.S.C.A. § 1692a(3) or § 1692c(d) for purposes of a cause of action under 15 U.S.C.A. § 1692c (communication in connection with debt collection) or 15 U.S.C.A. § 1692e(11) (concerning failure to provide the consumer debtor with a “mini-Miranda” warning); 24 25 26 (2) the “debt” arises out of a transaction entered primarily for person, family or household purposes; 15 U.S.C.A. § 1692a(5); 27 28 (3) the defendant collecting the debt is a “debt collector” within the meaning of the FDCPA,15 U.S.C.A. § 1692a(6); and -8- 1 (4) the defendant has violated, by act or omission, a provision of the FDCPA. 15 U.S.C.A. § 1692a-1692o; 15 U.S.C.A. [§] 1692a; 15 U.S.C.A. § 1692k. 2 29 Causes of Action 2d 1, citing Creighton v. Emporia Credit Service, Inc., 981 F.Supp. 411 3 (E.D.Va. 1997). The Court finds the Rolles have stated a FDCPA claim on which they may 4 recover. See e.g. 15 U.S.C. § 1692d (harassment or abuse); 15 U.S.C. § 1692 (false or 5 misleading representations). 6 As to the Rolle’s claim that Streeter violated the duty set forth in A.R.S. § 32-1051(3) 7 which states that collection agencies licensed in the State of Arizona have a duty to act fairly 8 and honestly with debtors, the Rolles have simply alleged that Streeter was doing business 9 in the State of Arizona and Pima County as a collection agency. The Rolles have not alleged 10 that Streeter was licensed as a collection agency in the State of Arizona. While an unlicensed 11 collection agency may be guilty of a class 1 misdemeanor, see A.R.S. § 32-1056, the Rolles 12 have not pointed to any authority for a private cause of action against an unlicensed 13 collection agency acting in Arizona or for an unlicensed collection agency violating the duty 14 to act fairly and honestly with debtors. See generally, W. Page Keeton et al., Prosser and 15 Keeton on the Law of Torts § 36 at 226 (5th ed. 1984) (licensing statutes create no liability 16 if the actor is competent but unlicensed). The Court finds the Rolles have not stated an 17 A.R.S. § 32-1051(3) claim against Streeter on which they may recover. 18 As to the Rolles’ claim that the conduct of Streeter constituted intentional infliction 19 of emotional distress, such a claim requires a showing that (1) the conduct of defendant was 20 “extreme” and “outrageous,” (2) defendant intended to cause emotional distress or recklessly 21 disregarded the near certainty that such conduct would result from his conduct, and (3) severe 22 emotional distress did occur as a result of defendant’s conduct. Citizen Publishing Co. v. 23 Miller, 210 Ariz. 513, 517, 115 P.3d 107, 111 (2005); Wells Fargo Bank v. Arizona 24 Laborers, Teamsters, and Cement Masons Local No. 395 Pension Trust Fund, 201 Ariz. 474, 25 38 P.3d 12 (2002) (discussing difference between negligent and intentional torts). The acts 26 must be "'so outrageous in character and so extreme in degree, as to go beyond all possible 27 bounds of decency, and to be regarded as atrocious and utterly intolerable in a civilized 28 -9- 1 community.'" Mintz v. Bell Atlantic Systems Leasing International, Inc., 183 Ariz. 550, 554, 2 905 P.3d 559, 563 (App. 1995), quotation omitted. Further, a defendant must either intend 3 to cause emotional distress or recklessly disregard the near certainty that such distress will 4 result from his conduct. Ford v. Revlon, 153 Ariz. 38, 43, 734 P.2d 580 (1987). Given the 5 allegations contained within the Complaint and the Court's acceptance of these allegations 6 as true, the Court finds that the Rolles have shown intentional infliction of emotional distress. 7 As to the Rolles’ claim of extortion, a “criminal statute may establish a tort duty if the 8 statute is ‘designed to protect the class of person, in which the plaintiff is included, against 9 the risk of type of harm which has in fact occurred as a result of its violation . . .” Keeton 10 § 36, at 229-30. However, the Court of Appeals of Arizona determined that A.R.S. § 13- 11 1804(6) was unconstitutionally overbroad. State v. Weinstein, 182 Ariz. 564, 898 P.2d 513 12 (App. 1995). Although the Arizona Legislature amended this statute in 1999, the amendment 13 does not address the unconstitutionally broad nature of A.R.S. § 13-1804(AP(6). The Court 14 finds, therefore, the Rolles have not stated an A.R.S. § 13-1804(A)(6) claim against Streeter 15 on which they may recover. 16 17 Sum of Money at Stake in Action 18 For the fourth Eitel factor, "the court must consider the amount of money at stake in 19 relation to the seriousness of Defendant's conduct." Pepsico, 238 F.Supp.2d at 1176. If the 20 sum of money at stake is completely disproportionate or inappropriate, default judgment is 21 disfavored. In this case, the Rolles seek damages in an amount sufficient to compensate them 22 for the damage done to their credit and professional reputations, damages in an amount 23 sufficient to compensate them for the emotional trauma they have suffered as a result of 24 Streeter’s actions, damages in an amount sufficient to compensate them for the civil penalties 25 demanded by the federal statutes Streeter has violated, punitive damages in an amount 26 sufficient to deter Streeter from similar future conduct, and reimbursement for their costs and 27 attorneys’ fees. 28 While the Rolles have not set forth a specific sum, the Court finds the nature of the - 10 - 1 requested damages is appropriate. 2 3 Possibility of Dispute Concerning Material Facts 4 The Court also considers the possibility of dispute as to any material facts in the case. 5 Here, there is little possibility of dispute concerning material facts because (1) based on the 6 entry of default, the Court accepts all allegations in the Rolles’ complaint as true (except for 7 those relating to damages) and (2) Streeter has not made any attempt to challenge the Rolles’ 8 Complaint or even appear in this case. 9 10 Whether Default Was Due to Excusable Neglect 11 Usually, a court will ask whether the failure to answer is due to excusable neglect. See 12 Eitel, 782 F.2d at 1472 (noting that the fact that the parties were engaged in settlement 13 negotiations excused defendant from failing to answer). In the instant case, Streeter was 14 properly served with the Summons and Complaint on April 7, 2008. Moreover, the Court’s 15 electronic filing system indicates that an e-mail address associated with Streeter has been 16 receiving electronic copies of documents filed in this case.7 In other words, it appears that 17 Streeter has also received copies of the Amended Complaint, the Second Amended 18 Complaint, the Application for Entry of Default, the original Motion for Default Judgment, 19 and the current Motion for Default Judgment. Given these circumstances, it is unlikely that 20 Streeter’s failure to answer and the resulting default was a result of excusable neglect. Cf. 21 Shanghai Automation Instrument Co. v. Kuei, 194 F.Supp.2d 995, 1005 (N.D.Cal. 2001) 22 (concluding no excusable neglect because defendants "were properly served with the 23 Complaint, the notice of entry of default, as well as the papers in support of the instant 24 25 26 27 28 7 The Court notes that, in considering the adequacy of service in preparation of this Court, the Court ascertained that Streeter has not registered as an ECF user in this district. The Clerk of the Court has informed the Court’s staff that, because the Streeter-related email address was erroneously added as a recipient of ECF filings, the Clerk of the Court will remove the email address from the list of ECF recipients in this case. - 11 - 1 motion"). 2 3 Policy Underlying Federal Rules of Civil Procedure 4 Generally, default judgments are disfavored because "cases should be decided upon 5 their merits whenever reasonably possible." Eitel, 782 F.2d at 1472. However, because a 6 discretionary standard is applied, "default judgments are more often granted than denied." 7 Pepsico v. Triunfo-Mex, Inc., 189 F.R.D. 431, 432 (C.D.Cal. 1999). Indeed, the mere 8 existence of Fed. R. Civ. P. 55(b) indicates that the seventh Eitel factor is not alone 9 dispositive. PepsiCo, Inc. v. California Security Cans, 238 F.Supp.2d 1172, 1177 (C.D.Cal. 10 2002). Moreover, Streeter’s failure to answer the Complaint makes a decision on the merits 11 impractical, if not impossible. Streeter has failed to respond to the lawsuit and the Rolles 12 have specifically pleaded facts supporting the claims as discussed by the Court, see pp. 8-10; 13 therefore, the policy encouraging decisions of cases on their merits does not weigh against 14 granting default judgment here. 15 16 17 18 Summary Based on all the Eitel factors discussed above, the Court finds that the Rolles’ Motion for Default Judgment should be granted. 19 20 Damages 21 Having determined that the Motion for Default Judgment should be granted, the Court 22 now turns to the matter of damages. The Rolles are entitled to damages for the FDCPA and 23 intentional infliction of emotional distress claims. However, the Rolles have not made a 24 claim or established a sum certain or “a sum that can be made certain by computation.” 25 Fed.R.Civ.P. 55(b)(1); see also Philip Morris USA, Inc. v. Castworld Products, Inc., 219 26 F.R.D. 494, 498 (C.D.Cal. 2003) (“Plaintiff is required to prove all damages sought in the 27 complaint.”). Further, “any relief granted may not be any different from, or greater than, that 28 which the plaintiff has demanded in his or her complaint[.] CJS Judgments § 288. This “is - 12 - 1 to provide a defending party with adequate notice upon which to make an informed judgment 2 on whether to default or actively defend the action.” AmJur Judgments § 297. Indeed, the 3 policy of Fed.R.Civ.P. 55 requires that “even a defaulting party is entitled to have its 4 opponent produce some evidence to support an award of damages.” LG Electronics, Inc. v. 5 Advance Creative Computer, 212 F.Supp.2d 1171, 1178 (N.D.Cal. 2002). 6 Because there is insufficient information before the Court to determine damages, the 7 Court will grant, in part, the Motion for Default Judgment at this time.8 The Court will direct 8 the Rolles to submit a Supplemental Motion for Default Judgment with further briefing 9 and/or evidence to support the Rolles’ request for damages in an amount sufficient to 10 compensate them for the damage done to their credit and professional reputations, damages 11 in an amount sufficient to compensate them for the emotional trauma they have suffered as 12 a result of Streeter’s actions, damages in an amount sufficient to compensate them for the 13 civil penalties demanded by the federal statutes Streeter has violated, punitive damages in 14 an amount sufficient to deter Streeter from similar future conduct, and reimbursement for 15 their costs and attorneys’ fees. 16 Failure of the Rolles to submit a Supplemental Motion for Default Judgment will 17 result in the Court directing the Clerk of the Court to enter judgment without an award of 18 damages. 19 20 Accordingly, IT IS ORDERED: 21 1. The Rolles’ Motion for Default Judgment [Doc. # 78] is GRANTED IN PART. 22 2. The Rolles shall file any supplemental Motion for Default Judgment within 30 23 24 25 26 27 28 8 The Court notes that the Rolles, in failing to provide proof of damages, may have been anticipating that the Court would schedule a hearing regarding damages. However, Fed.R.Civ.P. 55(b) allows, but does not require, the court to conduct a hearing on damages, as long as it ensures that there is an evidentiary basis for the damages awarded in the default judgment. Action S.A. v. Marc Rich & Co. Inc., 951 F.2d 504, 508 (2nd Cir.1991). If the Court finds such a hearing is necessary, the Court will schedule a hearing following the review of any Supplemental Motion for Default Judgment. - 13 - 1 days of this Order. Any supplemental Motion for Default Judgment shall include the 2 information discussed on pages 12-13 of this Order. 3 4 5 6 3. The Clerk of the Court shall mail a copy of this Order to: Law Office of Sam Streeter, PLLC 3030 South Gessner, Suite 200 Houston, TX 77063 DATED this 1st day of March, 2010. 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 - 14 -

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