Gil v. JPMorgan Chase Bank, N.A., No. 2:2007cv00181 - Document 99 (D. Ariz. 2009)

Court Description: MEMORANDUM OF DECISION AND ORDER that Pla's 89 Motion to Strike is denied. Dft JPMorgan Chase's 76 Motion for Summary Judgment RE: Legitimate Non-discriminatory Reason and Pretext is granted. The Clerk of Court shall enter judgment in J PMorgan Chase's favor on Pla's claims of sex discrimination and retaliation in violation of Title VII under Count One of Pla's Second Amended Complaint. Pla's remaining claim under the Arizona Wage Act, A.R.S. § 23-355, is REMANDED to the Superior Court of the State of Arizona in and for the County of Maricopa for all further proceedings. Signed by Judge Stephen M McNamee on 06/09/09. (ESL)

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1 WO 2 3 4 5 6 IN THE UNITED STATES DISTRICT COURT 7 FOR THE DISTRICT OF ARIZONA 8 9 Cindy M. Gil, 10 Plaintiff, 11 v. 12 JPMorgan Chase Bank, N.A., 13 14 Defendant. ) ) ) ) ) ) ) ) ) ) ) ) No. CIV 07-0181-PHX-SMM MEMORANDUM OF DECISION AND ORDER 15 16 Before the Court is Defendant JPMorgan Chase Bank, N.A. s ( JPMorgan Chase ) 17 Motion for Summary Judgment RE: Legitimate Non-discriminatory Reason and Pretext (Dkt. 18 76). JPMorgan Chase brought this motion pursuant to the Court s order permitting a motion 19 for summary judgment regarding these issues (Dkt. 69). Also before the Court is Plaintiff s 20 Motion to Exclude Evidence, which is contained in her response (Dkt. 87), and Motion to 21 Strike (Dkt. 89). Having considered the parties memoranda and other submissions, the 22 Court now issues this Memorandum of Decision and Order granting Defendant s motion for 23 summary judgment regarding Plaintiff s Title VII sex discrimination and retaliation claims.1 24 25 26 27 28 1 Defendant requested oral argument in connection with its Motion for Summary Judgment (Dkt. 76). The parties have had the opportunity to submit evidence and briefing. Accordingly, the Court finds the pending motion for summary judgment suitable for decision without oral argument and Defendant s request is denied. See LRCiv 7.2(f), 56.2. 1 The Court will remand Plaintiff s remaining claim under the Arizona Wage Act to Maricopa 2 County Superior Court. 3 BACKGROUND 4 Plaintiff Cindy Gil ( Plaintiff ) began working in 1997 with Bank One, which later 5 merged with JPMorgan Chase. From 1999 until her termination on March 8, 2006, Plaintiff 6 was a Home Loan Sales Originator ( Loan Originator ) in the Home Equity lending 7 department (Dkt. 59, Def. s Statement of Facts ( DSOF ) ¶ 1). Plaintiff reported to 8 Supervisor Kevin Fish, who in turn reported to Manager Laura Gregory (Id. ¶ 2). JPMorgan 9 Chase trained Plaintiff on its computerized loan application system, but it allegedly did not 10 really train her for North Carolina (Id. ¶ 3; Dkt. 88, Pl. s Second Statement of Facts 11 ( PSSOF ) ¶ 12). Plaintiff had a low loan quality error rate (DSOF ¶ 3). JPMorgan Chase 12 also trained Plaintiff on its Home Equity Employee Standards policy, which expressly 13 prohibits falsification of loan applications (Id.). As a Loan Originator, Plaintiff answered 14 telephone calls from prospective customers seeking home equity loans (Id. ¶ 4). When 15 speaking with a potential new customer, Loan Originators must obtain the amount of loan 16 desired and the value of the property (e.g., the loan-to-value ratio), which they input into 17 JPMorgan Chase s computer system (Id. ¶ 5). The Loan Originator then obtains a computer- 18 generated interest rate based on the customer s loan-to-value ratio (Id. ¶ 6). 19 As a Loan Originator, Plaintiff received a base salary and could earn bonus 20 compensation (e.g., incentive pay or commissions) in accordance with JPMorgan Chase s 21 Direct Lending Loan Center Sales Loan Originator Compensation Plan and Policy Statement 22 (the Incentive Pay Plan ) (Id. ¶ 8). Under the Incentive Pay Plan, participants who fail to 23 comply with the plan s policies and standards may be denied all or a portion of their 24 compensation and be subject to termination (Id. ¶ 11). Furthermore, the Incentive Pay Plan 25 terms do not guarantee payment of incentive pay to any participant (Id.). As a result of the 26 work performed, generally when a Loan Originator loans more money, the Loan Originator 27 may receive more incentive pay (Id. ¶ 13). When Loan Originators are terminated for cause, 28 JPMorgan Chase pays them only on loans that close on or before the Loan Originator s last -2- 1 day of work (Id. ¶ 14). When Loan Originators are not terminated for cause but are 2 voluntarily terminated or transferred, JPMorgan Chase pays them on loans that close up to 3 30 days after termination (Dkt. 61, Pl. s First Statement of Facts ( PFSOF ) ¶ 11; Dkt. 59, 4 Ex. 4, Incentive Pay Plan § I.2.1). 5 On the morning of February 16, 2006, Plaintiff spoke to a JPMorgan Chase customer 6 from North Carolina, Michael Mariaca (DSOF ¶ 15). According to JPMorgan Chase, Mr. 7 Mariaca sought a $20,000 home equity loan and stated his property value as $130,000 (Id. 8 ¶ 15). Plaintiff input Mr. Mariaca s stated property value of $130,000 into the computer 9 system, which generated an 11.6% interest rate based upon the loan-to-value ratio of 10 $20,000:$130,000 (Id. ¶ 16-17). Plaintiff then changed Mr. Mariaca s property value from 11 $130,000 to $250,000, which generated a much lower interest rate of 8.95% (Id. ¶ 18). 12 JPMorgan Chase alleges that in order to change Mr. Mariaca s property value after she 13 entered it as $130,000, Plaintiff had to navigate her way through a multi-step, manual process 14 that could not have been done accidentally (Id. ¶ 20). Mr. Mariaca committed to the loan 15 based upon the 8.95% interest rate, which made Plaintiff eligible to earn incentive pay on the 16 loan after it closed (Id. ¶ 21). As part of the closing process, Mr. Mariaca s property was 17 appraised at approximately $130,000 and not $250,000 (Id. ¶ 23). 18 JP Morgan Chase reviewed a recording of the call, which led it to discover that Mr. 19 Mariaca had twice disclosed a value of $130,000 during the call (Id. ¶¶ 24-25). On or about 20 March 1, 2006, Loan Closing Supervisor Nancy Anders emailed Plaintiff s supervisors, Mr. 21 Fish and Ms. Gregory, of the problem with Mr. Mariaca s application (Id. ¶ 25). Ms. Anders 22 stated in her email that Mr. Mariaca clearly stated twice the value of his home as $130,000 23 and Plaintiff should have approved the loan at 11.6% (Id. ¶ 25). After receiving Ms. 24 Anders s email, Ms. Gregory and Mr. Fish listened to the call and verified that Mr. Mariaca 25 had stated his value at $130.000 (Id. ¶ 27). Ms. Gregory and Mr. Fish also examined the 26 record of the call created by JPMorgan Chase s Retail Credit Organization System ( RCO ), 27 which is a computerized loan origination platform for home equity lending (Id. ¶ 28). Based 28 -3- 1 upon the call recording and the RCO records, Ms. Gregory and Mr. Fish concluded that 2 Plaintiff had deliberately falsified Mr. Mariaca s loan application (Id. ¶ 30). 3 On March 6, 2006, Ms. Gregory wrote Human Resources Business Partner Ambrose 4 Wilson an email stating that she had listened to the call, reviewed the RCO records, and 5 concluded that Plaintiff had increased Mr. Mariaca s property value for the interest rate quote 6 (Id. ¶ 33). The same day, Ms. Gregory and Mr. Fish instructed Plaintiff to listen to a 7 recording of the call (Id. ¶ 34). Then, Ms. Gregory discussed with Plaintiff her conclusion 8 that Plaintiff had falsified the value of the customer s property in order to obtain a lower 9 interest rate (Id. ¶ 35). 10 After discussing the matter with Human Resources, Ms. Gregory and Mr. Fish signed 11 a Recommendation for Termination form on March 7, 2006 (Id. ¶ 39). The next day, 12 JPMorgan Chase terminated Plaintiff s employment (Id.). 13 On April 2, 2007, Plaintiff filed her Amended Complaint asserting two claims: (1) sex 14 discrimination and retaliation in violation of Title VII of the 1964 Civil Rights Act, 42 U.S.C. 15 § 2000e, et seq. and (2) violation of the Arizona Wage Act, A.R.S. § 23-350 et seq. After 16 ruling on an earlier motion for summary judgment, the Court permitted Plaintiff to file a 17 Second Amended Complaint in order to correct the name of Defendant (Dkt. 90). 18 STANDARD OF REVIEW 19 A court must grant summary judgment if the pleadings and supporting documents, 20 viewed in the light most favorable to the nonmoving party, show that there is no genuine 21 issue as to any material fact and that the moving party is entitled to judgment as a matter of 22 law. Fed. R. Civ. P. 56(c); see Celotex Corp. v. Catrett, 477 U.S. 317, 322-23 (1986); 23 Jesinger v. Nev. Fed. Credit Union, 24 F.3d 1127, 1130 (9th Cir. 1994). Substantive law 24 determines which facts are material. See Anderson v. Liberty Lobby, 477 U.S. 242, 248 25 (1986); see also Jesinger, 24 F.3d at 1130. Only disputes over facts that might affect the 26 outcome of the suit under the governing law will properly preclude the entry of summary 27 judgment. Anderson, 477 U.S. at 248. The dispute must also be genuine, that is, the 28 -4- 1 evidence must be such that a reasonable jury could return a verdict for the nonmoving 2 party. Id.; see Jesinger, 24 F.3d at 1130. 3 A principal purpose of summary judgment is to isolate and dispose of factually 4 unsupported claims. Celotex, 477 U.S. at 323-24. Summary judgment is appropriate 5 against a party who fails to make a showing sufficient to establish the existence of an 6 element essential to that party s case, and on which that party will bear the burden of proof 7 at trial. Id. at 322; see also Citadel Holding Corp. v. Roven, 26 F.3d 960, 964 (9th Cir. 8 1994). The moving party need not disprove matters on which the opponent has the burden 9 of proof at trial. See Celotex, 477 U.S. at 323-24. The party opposing summary judgment 10 need not produce evidence in a form that would be admissible at trial in order to avoid 11 summary judgment. Id. at 324. However, the nonmovant may not rest upon the mere 12 allegations or denials of [the party s] pleadings, but . . . must set forth specific facts showing 13 that there is a genuine issue for trial. Fed. R. Civ. P. 56(e); see Matsushita Elec. Indus. Co., 14 Ltd. v. Zenith Radio Corp., 475 U.S. 574, 585-88 (1986); Brinson v. Linda Rose Joint 15 Venture, 53 F.3d 1044, 1049 (9th Cir. 1995). DISCUSSION 16 17 18 19 I. Motion to Strike Plaintiff continues to disregard the Court s rules and directives. Furthermore, Plaintiff repeatedly raises the same issues that the Court has already ruled upon. 20 Plaintiff previously made improper objections to evidence despite the Court s 21 directive to comply with Local Rule 7.2(m)(2). The rule establishes that a party must object 22 to evidence in its responsive statement of facts, and an objection may not be presented in a 23 separate filing. LRCiv 7.2(m)(2). Plaintiff has again made improper objections by filing a 24 separate motion to strike and objecting to evidence in her response, rather than her responsive 25 statement of facts. Plaintiff has continually disregarded proper procedures, and the Court has 26 already advised Plaintiff to comply with the rules (See Dkts. 68, 69, 72, and 75). 27 Furthermore, Plaintiff previously raised the issues that she raises again in her 28 objections to evidence and motion to strike. Plaintiff again argues that JPMorgan Chase -5- 1 should not be allowed to introduce testimony other than the tape itself because JPMorgan 2 Chase allegedly wrongfully destroyed the tape. In ruling on the earlier motion for summary 3 judgment, the Court found that although the tape would be the best evidence, Plaintiff has 4 not shown JPMorgan Chase destroyed the original tape in bad faith so that other evidence 5 of the recording s contents is inadmissible (Dkt. 69). Although the tape has not been 6 produced, individuals can still testify to the effect that the tape had on their state of mind 7 when deciding whether to terminate Plaintiff. Plaintiff simply repeats her earlier argument, 8 and the Court has already determined this issue. To the extent that Plaintiff s objections and 9 motion to strike request the Court to reconsider the issue, Plaintiff has not met the standard 10 for reconsideration. Plaintiff s objections are overruled and her motion is denied. 11 II. Motion for Summary Judgment 12 JPMorgan Chase seeks summary judgment on Plaintiff s claims, asserting there are 13 no genuine issues of disputed fact from which a jury could conclude that it discriminated and 14 retaliated against Plaintiff in violation of Title VII. Specifically, JPMorgan Chase asserts 15 that the evidence shows it terminated Plaintiff for a legitimate non-discriminatory reason 16 when her supervisors concluded she had deliberately falsified information on a loan 17 application, and there is no evidence of pretext. Therefore, JPMorgan Chase is entitled to 18 summary judgment on her claims of retaliation and sex discrimination under Title VII. 19 I. Sex Discrimination 20 In her Amended Complaint, Plaintiff asserts a sex discrimination claim against 21 JPMorgan Chase for terminating Plaintiff and treating her differently than male employees 22 in similar situations (Dkt. 10, ¶ 13). Title VII protects against discrimination on the basis 23 of an individual s race, color, religion, sex, or national origin. 42 U.S.C. § 2000e-2(a)(1). 24 A. Prima Facie Case 25 To establish a prima facie case under Title VII, a plaintiff must offer proof that (1) she 26 is a member of a protected class; (2) she was qualified for her position; (3) she experienced 27 an adverse employment action; and (4) similarly situated individuals outside her protected 28 class were treated more favorably, or other circumstances surrounding the adverse -6- 1 employment action give rise to an inference of discrimination. See McDonnell Douglas 2 Corp. v. Green, 411 U.S. 792, 802 (1973). If plaintiff establishes a prima facie case, then 3 defendant has the burden of producing a legitimate non-discriminatory reason for its 4 employment decision. See Wallis v. J.R. Simplot Co., 26 F.3d 885, 889 (9th Cir. 1994). If 5 defendant meets this burden, plaintiff must raise a genuine issue of material fact that 6 defendant s reason is a pretext for discrimination i.e., the reason is false or the true reason 7 was a discriminatory one. See id. 8 The Court previously found that Plaintiff produced the minimal requisite degree of 9 proof necessary to establish a prima facie case of sex discrimination (Dkt. 69). The burden 10 then shifted to JPMorgan Chase to produce evidence of a legitimate and non-discriminatory 11 reason for terminating Plaintiff. Vasquez v. County of L.A., 349 F.3d 634, 640 (9th Cir. 12 2003). 13 B. Legitimate and Non-discriminatory Reasons 14 By presenting evidence of Plaintiff s improper and potentially fraudulent conduct 15 regarding a home loan, JPMorgan Chase has met its burden of showing that it terminated 16 Plaintiff for legitimate and non-discriminatory reasons (See DSOF ¶ 42). After Mr. 17 Mariaca s property was appraised at $130,000 and not $250,000, JPMorgan Chase 18 employees reviewed a recording of the call and discovered that Mr. Mariaca had twice 19 disclosed the value of $130,000 (Id. ¶ 24). Ms. Anders informed Ms. Gregory and Mr. Fish 20 of this discovery by email (Id. ¶ 25). Ms. Gregory and Mr. Fish listened to the call and also 21 examined the RCO records (Id. ¶ 27-28). Ms. Gregory and Mr. Fish had Plaintiff listen to 22 a recording of the call, and Ms. Gregory discussed with Plaintiff her conclusion that 23 Plaintiff had falsified the value of the customer s property in order to obtain a lower interest 24 rate (Id. ¶¶ 34-35; PFSOF ¶¶ 34-35). After their investigation, Ms. Gregory and Mr. Fish 25 recommended Plaintiff s termination (DSOF ¶ 39). 26 Based on the evidence obtained during JPMorgan Chase s investigation of Plaintiff, 27 Ms. Gregory concluded that Plaintiff had deliberately falsified information on a loan 28 application (Id. ¶ 42). Ms. Gregory declared, [m]y decision to terminate [Plaintiff s] -7- 1 employment was based solely upon my conclusion that she had deliberately falsified 2 information on a loan application and nothing to do with [Plaintiff s] sex, female (Dkt. 59, 3 Ex. 2, Decl. of Laura Gregory ¶ 40). Similarly, Mr. Fish concluded that Plaintiff s conduct 4 was inappropriate and had legitimate concerns about potential loan fraud, and therefore he 5 recommended Plaintiff s termination (DSOF ¶ 39). In fact, there was a consensus between 6 Human Resources, Ms. Gregory, and Mr. Fish that Plaintiff should be terminated (Id.). By 7 producing evidence that it was concerned about Plaintiff s workplace misconduct based on 8 its investigation, JPMorgan Chase has met its burden of demonstrating a legitimate and 9 non-discriminatory reason for terminating Plaintiff s employment. 10 C. Pretext 11 Plaintiff is now required to produce evidence sufficient to create a genuine issue of 12 fact as to whether JPMorgan Chase s legitimate and non-discriminatory reason was a mere 13 pretext for discrimination. 14 discrimination more likely motivated the employer, or indirectly, by showing that the 15 employer s explanation is unworthy of credence because it is inconsistent or otherwise not 16 believable. Vasquez, 349 F.3d at 641; Dominguez-Curry v. Nev. Transp. Dept., 424 F.3d 17 1027, 1037 (9th Cir. 2005). To show pretext using circumstantial evidence, a plaintiff must 18 put forward specific and substantial evidence challenging the credibility of the employer s 19 motives. Vasquez, 349 F.3d at 642; Godwin v. Hunt Wesson, Inc., 150 F.3d 1217, 1222 20 (9th Cir. 1998) ( [Circumstantial] evidence of pretense must be specific and substantial 21 in order to create a triable issue with respect to whether the employer intended to 22 discriminate on the basis of sex. ). Plaintiff can show pretext directly, by showing that 23 Plaintiff has not advanced any arguments to establish pretext. In fact, the word 24 pretext does not even appear in Plaintiff s response. The Court permitted an additional 25 motion for summary judgment specifically to address the issues of legitimate non- 26 discriminatory reasons and pretext for Plaintiff s sex discrimination and retaliation claims 27 (Dkt. 69). Plaintiff is mistaken that Defendant s second motion for summary judgment is no 28 different than Defendant s first motion for summary judgment and should be denied for this -8- 1 reason (Dkt. 87, 1:17-19). The Court denied JPMorgan Chase s first motion for summary 2 judgment because Plaintiff was unable to respond to JPMorgan Chase s arguments regarding 3 a legitimate non-discriminatory reason and pretext. Defendant raised these arguments for the 4 first time in its reply, and therefore, the Court declined to consider them without first giving 5 Plaintiff an opportunity to respond. Despite the Court affording Plaintiff an opportunity to 6 respond to the issue of pretext, Plaintiff has failed to produce evidence sufficient to create 7 a genuine issue of fact as to whether JPMorgan Chase s legitimate and non-discriminatory 8 reason was a mere pretext for discrimination. 9 Plaintiff has not advanced any direct or indirect evidence showing that Ms. Gregory s, 10 Mr. Fish s, or JPMorgan Chase s motives were discriminatory. Plaintiff does not argue that 11 Ms. Gregory or Mr. Fish were biased against Plaintiff based on her gender. Plaintiff focuses 12 much of her response on Mr. Tullock and Mr. Reese, who she argues are similarly situated 13 male employees who were treated more favorably than her, which is the fourth element for 14 establishing a prima facie case under Title VII. As the same evidence that makes out a prima 15 facie case may be relied upon to establish pretext, the Court will treat Plaintiff s argument 16 as her position regarding pretext. See Miller v. Fairchild Indus., Inc., 797 F.2d 727, 732 (9th 17 Cir. 1986). At most, though, Plaintiff s discussion of Mr. Tullock and Mr. Reese allows the 18 Court to infer that JPMorgan Chase conducted its investigation of her in a different manner 19 from other investigations. Even when viewed in the light most favorable to Plaintiff, for the 20 reasons discussed below, this argument does not create a genuine issue of material fact as to 21 whether JPMorgan Chase terminated Plaintiff because she is a woman. 22 1. Ms. Gregory s or Mr. Fish s Intent Does Not Demonstrate Pretext 23 Plaintiff has offered no direct evidence of discriminatory intent. Direct evidence is 24 evidence which, if believed, proves the fact [of discriminatory animus] without inference or 25 presumption. Godwin, 150 F.3d at 1221 (internal quotation marks omitted) (alteration in 26 original). Where an individual who exhibits bias has significant influence or leverage over 27 the formal decision maker, such evidence is sufficient evidence of discrimination to defeat 28 summary judgment. Dominguez-Curry, 424 F.3d at 1040 n.5. -9- 1 Plaintiff has not alleged that anyone made any sexually discriminatory statements 2 about her or displayed a discriminatory attitude toward her. In fact, Plaintiff submitted 3 evidence of excellent performance reviews by Mr. Fish, her direct supervisor (Dkt. 61, Ex. 4 H-3; Dkt. 88, Ex. B). At the end of 2005, which was just months before her March 2006 5 termination, Mr. Fish reported: 6 7 8 9 10 Cindy received her Lending Authority in November and has been held to full goals and standards since that time. She has exceeded volume goals and has passed her quality audits both months averaging over $4.5 million in volume with a cumulative error rate less than 2%. She was December s top producer for our team with over $4.6 million in volume. Cindy has great conversions from Call to Application, Application to Vendor and Vendor to Book. She excels in each of the fundamentals of the job itself, but could benefit from more focus on the additional criteria such as One Protect and Service Observes. Cindy also has a strong grasp of product knowledge and is self motivated towards her individual improvements. 11 Id. In previous years, Plaintiff received performance ratings of exceptional achievement 12 in 2000 and 2001, exceeds expectations in 2002, and meets expectations in 2003 and 13 2004 (PSSOF ¶ 2). Up until the time of the alleged fraud, Plaintiff has not shown that her 14 supervisor made any discriminatory, or even negative, comments about her. In fact, the 15 performance review shows that her supervisor valued her work. Plaintiff has not produced 16 any evidence that Mr. Fish or JPMorgan Chase discriminated against her before her 17 termination. 18 Moreover, while Ms. Gregory and Mr. Fish may have had significant influence or 19 leverage over the formal decision to terminate Plaintiff because they recommended Plaintiff s 20 termination, Plaintiff has not shown that they exhibited any bias toward her. See 21 Dominguez-Curry, 424 F.3d at 1040 n.5. First, Plaintiff has not shown that Ms. Gregory or 22 Mr. Fish made the ultimate termination decision because Plaintiff only alleges that they 23 recommended termination. Even if they had significant influence over the formal decision, 24 Plaintiff has offered no evidence that their decision was motivated by gender bias. In his 25 deposition, Mr. Fish testified that his termination recommendation was based on the 26 information [he] had (Dkt. 59, Ex. 8, 14: 4-7). Moreover, [a]s a personal preference of 27 having her as a producer on [his] team, [he] would have liked to have kept [Plaintiff] (Id.). 28 - 10 - 1 Furthermore, Plaintiff has offered no evidence of discriminatory remarks made by any other 2 person who assisted in the investigation or who ultimately decided upon Plaintiff s 3 termination. In addition to failing to present evidence that Ms. Gregory and Mr. Fish had any 4 bias toward her, Plaintiff produces no direct evidence that the person ultimately responsible 5 for termination decisions was motivated by discriminatory intent. 6 2. 7 Although Plaintiff does not expressly argue such, the Court construes Plaintiff s focus 8 on Mr. Tullock and Mr. Reese as an argument that the manner in which JPMorgan 9 investigated her demonstrates pretext because similarly situated males were disciplined 10 lightly or not at all while she was terminated. Plaintiff presents evidence that she knew of 11 JPMorgan Chase s progressive policy for non-intentional acts (PSSOF ¶ 5). Employees 12 receive a coaching and counseling session, and sometimes they receive an action plan (Id.). 13 If the non-intentional act occurs again, then the employee receives a written warning (Id.). 14 JPMorgan Chase never disciplined or warned Plaintiff before her termination (Id. ¶ 6). On 15 the other hand, Plaintiff concedes that [a]n employee would only be terminated without a 16 warning if he/she performed an intentional act, such as theft, came to work intoxicated, or 17 engaged in fighting (Id. ¶ 5). Plaintiff s assertions of circumstantial evidence do not create 18 a genuine issue of material fact as to pretext. The Manner of Investigation Does Not Demonstrate Pretext 19 JPMorgan Chase has established that it terminated Plaintiff for alleged fraud, an 20 intentional act. Plaintiff has not argued that the reason for JPMorgan Chase s termination 21 was discriminatory. Instead, Plaintiff denies falsifying customer-stated information, and she 22 argues that JPMorgan Chase s determination about the alleged fraud was wrong (Dkt. 60, 23 9:24; Dkt. 87, 5:18-19). Plaintiff maintains that she did not intend to commit fraud because 24 she had not performed loan applications for properties in North Carolina before Bank One 25 merged with JPMorgan Chase, she found the North Carolina formula confusing, and she was 26 tired that day (PFSOF ¶ 31; Dkt. 88, Ex. A, Decl. of Cindy M. Gil ¶ 7). The Court must view 27 the allegations in the light most favorable to Plaintiff, and therefore, the Court will assume 28 Plaintiff s explanations are true. However, even if JPMorgan Chase incorrectly determined - 11 - 1 that Plaintiff committed fraud, Plaintiff has not shown that this determination was 2 discriminatory. While JPMorgan Chase s reason for terminating Plaintiff could have been 3 wrong or unfounded, it was not discriminatory. 4 Plaintiff also relies on the differences in JPMorgan Chase s discipline between her and 5 two males, Mr. Tullock and Mr. Reese. Showing that JPMorgan Chase treated similarly 6 situated employees outside Plaintiff s protected class more favorably would be probative of 7 pretext. See Vasquez, 349 F.3d at 641. However, individuals are only similarly situated 8 when they have similar jobs and display similar conduct. Id. In the present case, Plaintiff 9 has failed to present any evidence that either of the two males were accused of similar 10 misconduct or misconduct of comparable seriousness. See id. (plaintiff failed to produce 11 sufficient evidence of pretext where the individuals to which he compared himself were not 12 similarly situated because they did not hold similar jobs and were not involved in same type 13 of offense). Although there is evidence that JPMorgan Chase followed different procedures 14 in the investigations of two males, Plaintiff has conceded that JPMorgan Chase follows a 15 different procedure when it believes an employee committed an intentional act. JPMorgan 16 Chase contends that it found Plaintiff s actions intentional while Mr. Tullock s and Mr. 17 Reese s actions were due to inexperience or very bad customer service, respectively (Dkt. 18 58, 11:11-13:11). Furthermore, Plaintiff has not shown any evidence that Mr. Tullock s 19 supervisors believed he had made deliberate misrepresentations (Id. at 13:2-4). 20 In addition, Plaintiff has not shown that Ms. Gregory and Mr. Fish, the persons who 21 recommended Plaintiff s termination, conducted both investigations of the two male 22 employees. JPMorgan Chase maintains that Mr. Reese was not within Ms. Gregory s chain 23 of command, and Ms. Gregory did not make decisions regarding his employment (Dkt. 59, 24 Ex. 2, Decl. of Laura Gregory ¶ 38; Dkt. 64, Ex. 1, Gregory Dep. 100:12-16). Plaintiff has 25 not shown otherwise. This is significant because the individual in charge of an investigation 26 has tremendous influence over how the investigation is conducted. See Hollins v. Atlantic 27 Co., Inc., 188 F.3d 652, 659 (6th Cir. 1999) (holding that, to be similarly situated, an 28 employee must have the same supervisor, be subject to the same standards, and have engaged - 12 - 1 in the same conduct), cited with approval in, Vasquez, 349 F.3d at 642 n.17; Wheeler v. 2 Aventis Pharms., 360 F.3d 853, 859 (8th Cir. 2004) (finding that technique employed during 3 an investigation is a matter of business judgment). 4 The most significant flaw in Plaintiff s attempt to rely on JPMorgan Chase s 5 investigatory techniques as evidence of pretext is that Plaintiff has offered no evidence that 6 JPMorgan s reason for terminating her was not its true motive or that its explanation for her 7 termination is unworthy of credence. See Bodett v. CoxCom, Inc., 366 F.3d 736, 743 (9th 8 Cir. 2004) (plaintiff may prove pretext either directly by persuading the court that a 9 discriminatory reason more likely motivated the employer or indirectly by showing that the 10 employer s proffered explanation is unworthy of credence). Plaintiff has admitted that she 11 entered incorrect information into the computer on a customer s loan application in violation 12 of JPMorgan Chase s Home Equity Employee Standards policy (DSOF ¶¶ 39-41). Although 13 Plaintiff contends that she should not have been terminated for cause, she testified three times 14 in her deposition, I made an honest mistake (Dkt. 59, Ex. 2, 5:23, 88:4-16). While Plaintiff 15 argues that her actions were unintentional, she does not argue that JPMorgan Chase s belief 16 that she acted intentionally was not based on good faith or had discriminatory intent behind 17 it. Essentially, Plaintiff contends the investigation of her was pretext simply because the 18 decision to terminate her was erroneous. The issue before this Court, however, is not 19 whether JPMorgan Chase s conclusions were correct; instead, the issue is whether JPMorgan 20 Chase conducted a thorough investigation and whether they made credibility determinations 21 reasonably and in good faith. See Villiarimo v. Aloha Island Air, Inc., 281 F.3d 1054, 1063 22 (9th Cir. 2002) (material fact is not whether employee actually committed misconduct, but 23 rather, whether employer honestly believed its reason for its actions, even if its reason is . 24 . . baseless ) (citation omitted). In the present case, the evidence shows that JPMorgan Chase 25 conducted a thorough investigation and made reasonable, good faith credibility 26 determinations (See DSOF ¶¶ 23-41). Differences in the type of discipline in the instant case 27 and other investigations are not evidence that JPMorgan Chase was motivated by 28 discriminatory intent, or that JPMorgan Chase s explanation is not believable for some other - 13 - 1 reason. See Vasquez, 349 F.3d at 642. Nothing in the record contradicts the fact that 2 JPMorgan Chase honestly and reasonably believed that Plaintiff s conduct was inappropriate 3 and potentially fraudulent (DSOF ¶ 30). See Villiarimo, 281 F.3d at 1063. Thus, even 4 assuming that JPMorgan Chase could have performed a better investigation or its conclusion 5 was incorrect, Plaintiff has not produced any evidence that JPMorgan s legitimate non- 6 discriminatory reasons for terminating her were a pretext. 7 Plaintiff has not offered any direct evidence that JPMorgan Chase was motivated by 8 discriminatory intent. Nor has she shown that JPMorgan Chase s explanation is not 9 believable for some other reason. To show pretext using circumstantial evidence, Plaintiff 10 was required to put forward specific and substantial evidence challenging the credibility of 11 JPMorgan Chase s motives. She has failed to do so. 12 II. Retaliation 13 Plaintiff alleges retaliation in violation of Title VII of the Civil Rights Act of 1964, 14 42 U.S.C. § 2000e et seq. (Dkt. 10, First Am. Compl. ¶ 14). To establish a prima facie 15 retaliation claim under Title VII, an employee must show that (1) she engaged in a protected 16 activity; (2) her employer subjected her to an adverse employment action; and (3) a causal 17 link exists between the protected activity and the adverse action. Passantino v. Johnson & 18 Johnson Consumer Prods., Inc., 212 F.3d 493, 506 (9th Cir. 2000); Ray v. Henderson, 217 19 F.3d 1234, 1240 (9th Cir. 2000); Little v. Windermere Relocation, Inc., 301 F.3d 958, 969 20 (9th Cir. 2002). If a plaintiff has shown a prima facie retaliation claim, then the burden shifts 21 to the defendant to furnish legitimate non-discriminatory reasons for the adverse employment 22 action. Ray, 217 F.3d at 1240. 23 If the defendant meets that burden, then the plaintiff bears the ultimate burden of 24 demonstrating that the reason was merely a pretext for a discriminatory motive. Id. The 25 plaintiff may show pretext either directly by persuading the court that a discriminatory 26 reason more likely motivated the employer or indirectly by showing that the employer s 27 proffered explanation is unworthy of credence. 28 - 14 - Villiarimo, 281 F.3d at 1062. 1 Circumstantial evidence relied on to show pretext must be both specific and substantial. 2 Id. 3 Previously, the Court ruled that only Plaintiff s unpaid March commissions are at 4 issue. Additionally, the Court held that Plaintiff engaged in a protected activity by filing her 5 charge of sex discrimination with the EEOC on March 8, 2006 and suffered an adverse 6 employment action by not receiving the March commissions. After this ruling, Plaintiff 7 sought leave to amend her complaint for the third time in order to add the allegation that 8 JPMorgan Chase delayed payment of her February and March 1-8, 2006 commissions (Dkt. 9 85). The Court denied Plaintiff s motion to amend the complaint (Dkt. 98). 10 A. Causal Link 11 To establish causation for the unpaid March commissions, Plaintiff relied solely on 12 timing (Dkt. 60, 13:22). On March 7, 2006, the day of her termination, Plaintiff alleges that 13 Mr. Fish told Plaintiff she would be paid her March commissions (Dkt. 88, Ex. A, Decl. of 14 Cindy M. Gil ¶ 13). On the same day, Plaintiff informed Mr. Fish and Mr. Gregory that she 15 believed she was being fired because of sex discrimination, and on the next day, Plaintiff 16 filed her charge of sex discrimination with the EEOC (Id. at ¶¶ 8-9). Plaintiff asserts that a 17 causal connection between the March 8, 2006 EEOC charge and JPMorgan Chase s decision 18 not to pay her March commission may be inferred from the temporal proximity. While this 19 assertion is accurate, see Miller, 797 F.2d at 731, it is also problematic. 20 Proximity of time between protected activity and an adverse action may support an 21 inference of causation. Ray, 217 F.3d at 1244. It is [also] important to emphasize that it 22 is causation, not temporal proximity itself, that is an element of plaintiff s prima facie case, 23 and temporal proximity merely provides an evidentiary basis from which an inference can 24 be drawn. Porter v. Cal. Dept. of Corr., 419 F.3d 885, 895 (9th Cir. 2005) (emphasis added) 25 (citing Kachmar v. SunGard Data Sys., Inc., 109 F.3d 173, 177 (3d Cir. 1997)). Thus, the 26 Court must look not only to timing but to all of the circumstances to determine whether an 27 inference of causation is possible. See Coszalter v. City of Salem, 320 F.3d 968, 978 (9th 28 Cir. 2003). - 15 - 1 At the time of the first motion for summary judgment, JPMorgan Chase had not 2 clearly demonstrated an alternative reason or other circumstances that the Court must look 3 to for determining whether a causation inference is possible (Dkt. 69, 13:4-6). JPMorgan 4 Chase also did not clearly submit a legitimate non-discriminatory reason for denying the 5 March commissions in its motion so that Plaintiff could respond to it. 6 JPMorgan Chase asserts it paid Plaintiff her full March 2006 commissions in 7 accordance with its policy (Dkt. 76, 8:24-9:17). Plaintiff has not responded to this argument. 8 The Incentive Pay Plan states that Participants who fail to comply with the policies and 9 standards identified herein may be denied all or a portion of their Compensation and be 10 subject to corrective action, up to and including termination (Dkt. 59, Ex. 4, Incentive Pay 11 Plan § H.2). Under the Incentive Pay Plan s monthly commission terms, [a] Participant who 12 is involuntarily terminated for cause will be paid incentives for loans that book up to and 13 including the last day the Participant actively worked, as long as the performance criteria 14 outlined in the terms and conditions have been met for the measurement period (Id. at § 15 I.2.4) (emphasis in original). Different terms apply for voluntary terminations or transfers, 16 involuntary terminations due to a reduction in force or job elimination, or leave of absence 17 or termination as a result of death (See id. at § I.2.1-3). JPMorgan Chase maintains it paid 18 Plaintiff all her wages due because she was terminated for cause (Dkt. 76, 9:8-17). 19 Furthermore, it maintains that the decision to pay Plaintiff only for her March 1st - 8th 20 commissions, and not for loans that closed after March 8, 2006, was based upon the terms 21 of its Incentive Pay Plan and not retaliation for Plaintiff s EEOC charge (Id.). JPMorgan 22 Chase further asserts there is no evidence to the contrary (Id.). Indeed, Plaintiff has failed 23 to produce evidence that she was ever the subject of gender animus. 24 The Court finds that Plaintiff has not established a causal link as a matter of law, 25 because she presents no evidence other than the proximity in time between the protected 26 activity and the adverse action to support an inference of causation. 27 circumstances of this case, the proximity in time between Plaintiff s EEOC charge and the 28 adverse employment action indicates very little about causation because before she - 16 - Under the 1 engaged in the protected activity Plaintiff had already been informed of the loan fraud 2 accusations against her and been terminated (PSSOF ¶¶ 12-14). Thus, rather than raising an 3 inference of retaliation or causation, the proximity in timing here was legitimately dictated 4 by external forces. See Clark County Sch. Dist. v. Breeden, 532 U.S. 268, 272-74 (2001) 5 ( Employers need not suspend previously planned transfers upon discovering that a Title VII 6 suit has been filed, and their proceeding along lines previously contemplated, though not yet 7 definitively determined, is no evidence whatever of causality. ). 8 The causal inference that may be drawn from the temporal proximity fails to persuade 9 the Court that a discriminatory reason more likely motivated JPMorgan Chase, or that 10 JPMorgan Chase s proffered explanation is unworthy of credence. Villiarimo, 281 F.3d at 11 1062. The Court should not look only at the length of time, without regard to factual 12 circumstances, when ruling on a motion for summary judgment. Coszalter, 320 F.3d at 978 13 ( In some cases, the totality of the facts may form such a clear picture that a district court 14 would be justified in granting summary judgment, either for or against a plaintiff, on the 15 issue of retaliatory motive . . . ). Plaintiff has failed to demonstrate that a discriminatory 16 reason more likely motivated JPMorgan Chase, or that the JPMorgan Chase s proffered 17 explanation is unworthy of credence. Villiarimo, 281 F.3d at 1062. The totality of the facts 18 form such a clear picture to justify granting summary judgment in favor of JPMorgan 19 Chase on the issue of retaliatory motives. Coszalter, 320 F.3d at 978. 20 B. Pretext 21 Even assuming, arguendo, that Plaintiff has established a prima facie case of 22 retaliation, summary judgment will be granted for JPMorgan Chase because it has presented 23 evidence of legitimate and non-discriminatory reasons for not paying the commissions. 24 JPMorgan Chase paid Plaintiff her commissions in accordance with its Home Equity 25 Employee Standards policies regarding termination for cause. Furthermore, JPMorgan Chase 26 terminated Plaintiff for cause for committing loan fraud, and Plaintiff has failed to 27 demonstrate that reason was pretextual. Supra at 8-14. Accordingly, even if Plaintiff could 28 establish a prima facie case based on temporal proximity, she has not produced evidence - 17 - 1 sufficient to create a genuine issue of material fact that JPMorgan Chase s nonpayment of 2 her commissions in accordance with its policy was mere pretext for retaliation. 3 When a motion for summary judgment is made, the adverse party may not rest upon 4 mere allegations [or] denials of pleadings, but [its] response must set forth specific facts 5 showing that there is a genuine issue for trial. Brinson, 53 F.3d at 1049; see Celotex, 477 6 U.S. at 324 ( Rule 56(e) therefore requires the nonmoving party to go beyond the pleadings 7 and by her own affidavits, or by the depositions, answers to interrogatories, and admissions 8 on file, designate specific facts showing that there is a genuine issue for trial. ). This 9 principle is especially important here because the parties filed the motions for summary 10 judgment after substantial discovery, and discovery has closed. JPMorgan Chase has shown 11 that there is an absence of evidence to support [Plaintiff s] case. See Celotex, 477 U.S. at 12 325. Furthermore, although Plaintiff made a prima facie showing on her disparate treatment 13 claim and, possibly, her retaliation claim, she failed to produce any evidence to create a 14 genuine issue of material fact that JPMorgan s legitimate reasons for terminating her were 15 pretextual. See id. at 323. Therefore, the Court will grant summary judgment in JPMorgan 16 Chase s favor on Count One. 17 III. Arizona Wage Act 18 In Count 2, Plaintiff seeks treble damages under the Arizona Wage Act, A.R.S. § 23- 19 350 et seq., for JPMorgan Chase s failure to pay her commissions earned in March 2006 20 (Dkt. 10, Am. Compl. ¶ 23).2 The Court previously held that Plaintiff raised a dispute over 21 a genuine issue of material fact that she is entitled to the March commissions under 22 JPMorgan Chase s Incentive Pay Plan. 23 However, Plaintiff has alleged her March 8th - 31st commissions total $4,261.41 24 (PFSOF ¶ 61). Even if this amount is trebled, it results in a maximum of $12,784.23 that she 25 is entitled to under the Arizona statute, which is below the minimum amount in controversy 26 27 28 2 In her Complaint, Plaintiff only alleged JPMorgan Chase s failure to provide Plaintiff her commissions earned in March 2006 and made no mention of the delayed February or March 1st 8th commissions (Dkt. 10, Am. Compl. ¶ 23). - 18 - 1 required for diversity jurisdiction. Furthermore, as summary judgment has been granted in 2 JPMorgan Chase s favor on the federal Title VII claims, the Court declines to exercise 3 jurisdiction over Plaintiff s Arizona Wage Act claim and will remand it to Maricopa County 4 Superior Court. 5 CONCLUSION 6 Summary judgment is proper as to Plaintiff s claims of sex discrimination and 7 retaliation under Title VII. Both of Plaintiff s claims fail as a matter of law because Plaintiff 8 has not shown that JPMorgan Chase s legitimate, non-discriminatory reasons for terminating 9 her were pretext. On the other hand, Plaintiff has raised a dispute over a genuine issue of 10 material fact for her Arizona Wage Act claim, but the Court declines to exercise jurisdiction 11 over it. 12 Accordingly, 13 IT IS HEREBY ORDERED that Plaintiff s Motion to Strike (Dkt. 89) is DENIED. 14 IT IS FURTHER ORDERED that Defendant JPMorgan Chase s Motion for 15 Summary Judgment RE: Legitimate Non-discriminatory Reason and Pretext (Dkt. 76) is 16 GRANTED. 17 IT IS FURTHER ORDERED that the Clerk of Court shall enter judgment in 18 JPMorgan Chase s favor on Plaintiff s claims of sex discrimination and retaliation in 19 violation of Title VII under Count One of Plaintiff s Second Amended Complaint (Dkt. 91). 20 IT IS FURTHER ORDERED that Plaintiff s remaining claim under the Arizona 21 Wage Act, A.R.S. § 23-355, is REMANDED to the Superior Court of the State of Arizona 22 in and for the County of Maricopa for all further proceedings. 23 DATED this 9th day of June, 2009. 24 25 26 27 28 - 19 -

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