Cenatiempo v. Bank of America, N.A.Annotate this Case
In this complaint alleging that a residential loan servicer engaged in systematic misrepresentations and delays over several years of post default loan modification negotiations with mortgagors the Supreme Court affirmed the judgment of the trial court insofar as it struck Plaintiff's negligence claim but reversed the judgment insofar as the court struck Plaintiffs' claim alleging a violation of the Connecticut Unfair Trade Practices Act (CUTPA), Conn. Gen. Stat. 24-110a et seq., holding the alleged facts could support a claim under CUTPA but would not support a claim of negligence.
Plaintiffs alleged that Defendant committed unfair or deceptive acts in the conduct of trade or commerce by failing to exercise reasonable diligence in reviewing and processing Plaintiffs' loan modification applications, causing undue delay, and misrepresenting many aspects of the loan modification. Defendant moved to strike both the CUTPA and negligence counts. The trial court granted the motion to strike. The Supreme Court affirmed in part and reversed in part, holding (1) Plaintiffs alleged a CUTPA violation sufficient to survive a motion to strike; and (2) Defendant did not owe a common-law duty of care to Plaintiffs, and therefore, the trial court properly struck Plaintiffs' common-law negligence count.