Bank of the Ozarks, Inc. v. Walker (Majority, with Concurring and Dissenting)Annotate this Case
At issue in this case were three different versions of an account agreement between Appellees, who are customers of Bank of the Ozarks, and Ozarks, which holds the accounts. The agreements included an arbitration provision. Appellees filed a class-action complaint against Ozarks, and Ozarks filed a motion to compel arbitration. The circuit court denied the motion, concluding that the arbitration provision in the account agreement was unconscionable. The Supreme Court reversed and remanded for a determination as to whether there was a valid agreement to arbitrate. On remand, the circuit court determined that there was not a valid agreement to arbitrate. The Supreme Court affirmed, holding that the circuit court did not err in finding that the agreement lacked mutuality of obligation and in thus denying Ozarks’s motion to compel arbitration.