New York Office Of Operations.
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§ 15. Office of Operations. a. There shall be, in the executive office
of the mayor, an office of operations. The office shall be headed by a
director, who shall be appointed by the mayor.
b. The director of the office of operations shall have the power and
the duty to:
1. plan, coordinate and oversee the management of city governmental
operations to promote the efficient and effective delivery of agency
services;
2. review and report on the city's management organization including
productivity and performance functions and systems;
3. maintain for the mayor a management, planning and reporting system
and direct the operation of such system; and
4. review the city's operations and make recommendations, where
appropriate, for improving productivity, measuring performance and
reducing operating expenses.
c. There shall be an office of the language services coordinator
within the office of operations. Within appropriations therefor, the
coordinator shall appoint such experts and assistants as necessary to
fulfill the duties assigned to the office by this charter. The office of
the language services coordinator shall have the following powers and
duties.
1. To establish standards and criteria, to be used by city agencies
which provide services to the public, for estimating, and reporting on,
the need to provide such services in languages other than English.
2. To provide technical assistance to such city agencies in developing
appropriate plans and programs to: (i) deliver their services in
languages other than English, (ii) translate written materials into such
languages, and (iii) educate the public about such agency plans and
programs.
3. In conjunction with a committee of agency representatives, to
develop testing materials to evaluate the ability of city employees to
deliver services in languages other than English; to develop materials
to be used in the training of such employees; and, either on its own or
in cooperation with the appropriate agencies, to provide such training.
4. To monitor and report on the performance of city agencies in
delivering services in languages other than English.
5. To maintain in a central place which is accessible to the public a
library of written materials published by city agencies in such
languages.
d. 1. The city of New York recognizes that services for people
suffering from mental retardation and developmental disabilities are
provided by programs administered within a number of different city
agencies, as well as by non-governmental entities. The city of New York
further recognizes the need for coordination and cooperation among city
agencies and between city agencies and non-governmental entities that
provide such services.
2. There shall be mental retardation and developmental disability
coordination within the office of operations. In performing functions
relating to such coordination, the office of operations shall be
authorized to: develop methods to: (i) improve the coordination within
and among city agencies that provide services to people with mental
retardation or developmental disabilities, including but not limited to
the department of health and mental hygiene, the administration for
children's services, the human resources administration, department of
youth and community development, the department of juvenile justice, and
the department of employment, or the successors to such agencies, and
the health and hospitals corporation and the board of education; and
(ii) facilitate coordination between such agencies and non-governmental
entities providing services to people with mental retardation or
developmental disabilities; review state and federal programs and
legislative proposals that may affect people with mental retardation or
developmental disabilities and provide information and advice to the
mayor regarding the impact of such programs or legislation; recommend
legislative proposals or other initiatives that will benefit people with
mental retardation or developmental disabilities; and perform such other
duties and functions as the mayor may request to assist people with
mental retardation or developmental disabilities and their family
members.