New York Security Measures At Automated Teller Machine Facilities.
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§ 10-160 Security measures at automated teller machine facilities.
a. Definitions. For purposes of this section:
(1) "Access code" means a series of numbers or letters, unique to each
banking customer, which when entered into an automated teller machine,
grant the customer entry to the customer's account records.
(2) "Automated teller machine" means a device, linked to a financial
institution's account records, which is able to carry out transactions,
including, but not limited to: account transfers, deposits, cash
withdrawals, balance inquiries, and mortgage and loan payments.
(3) "Automated teller machine card" means an instrument authorized by
a bank which permits a customer to gain access to an automated teller
machine facility.
(4) "Automated teller machine facility" means the area comprised of
one or more automated teller machines, and any adjacent space which is
made available to banking customers after regular banking hours.
(5) "Bank" means any banking corporation, as defined in section 11-640
of the code, which operates, owns, or controls an automated teller
machine facility in the city of New York.
(6) "Adequate lighting" with respect to an open and operating
automated teller machine facility located on an exterior wall of a
building open to the outdoor air, and any defined parking area, means
lighting during nighttime hours according to the following standards:
(i) a minimum of ten candlefoot power at the face of the automated
teller machine and extending in an unobstructed direction outward five
feet;
(ii) a minimum of two candlefoot power within fifty feet from all
unobstructed directions from the face of the automated teller machine.
If such machine is located within ten feet of the corner of the building
and the automated teller machine facility is generally accessible from
the adjacent side, there shall be a minimum of two candlefoot power
along the first forty unobstructed feet of the adjacent side of the
building.
With respect to defined parking areas, "adequate lighting" means a
minimum of two candlefoot power in that portion of the parking area
within sixty feet of the automated teller machine facility.
With respect to an automated teller machine facility located within
the interior of a building, "adequate lighting" means lighting, on a
twenty-four hour basis, which permits a person entering the facility to
readily and easily see all persons occupying such facility, and which
permits a person inside the facility to readily and easily see all
persons at the entry door of such facility.
(7) "Defined parking area" means that portion of any parking area open
for bank customer parking which is (i) contiguous to any paved walkway
or sidewalk within fifty feet of an automated teller machine facility;
(ii) regularly, principally and lawfully used for parking by users of
the automated teller machine facility while conducting transactions at
such automated teller machine facility during nighttime hours; and (iii)
owned or leased by the operator of the automated teller machine
facility, or owned or otherwise controlled by the party leasing the
automated teller machine facility site to the operator. The term does
not include any parking area which is not open or regularly used for
parking by the users of the automated teller machine who are conducting
automated teller machine transactions during nighttime hours. A parking
area is not open if it is physically closed to access or if conspicuous
signs indicate that it is closed.
(8) "Nighttime hours" means the period of time beginning at sunset and
ending at sunrise.
(9) "Candlefoot power" means the light intensity of candles on a
horizontal plane at thirty-six inches above ground level and five feet
in front of the area to be measured.
(10) "Regular banking hours" means the period of time during each
weekday, Monday through Friday, commencing at nine o'clock a.m. and
ending at three o'clock p.m.
b. Security measures. A bank shall maintain the following security
measures with respect to each of its automated teller machine
facilities:
(1) a surveillance camera or cameras, which shall view and record all
persons entering, exiting, and moving within or about an automated
teller machine facility located within the interior of a building, or
which shall view and record all activity occurring within a minimum of
three feet in front of an automated teller machine located on an
exterior wall of a building open to the outdoor air. Such camera or
cameras need not view and record banking transactions made at the
automated teller machine. The recordings made by such cameras shall be
preserved by the bank for at least thirty days;
(2) within six months after the submission of the report of the
temporary task force required by subdivision c of this section, entry
doors equipped with locking devices which permit entry to such facility
only to persons using an automated teller machine card or access code
issued by a bank for that purpose. Provided, however, that any automated
teller machine facility located within the interior of a building that
is not equipped with such entry door locking devices within six months
after the submission of such report shall thereafter have at least one
security guard stationed therein during the period of time after regular
banking hours when such automated teller machine facility is available
to banking customers;
(3) entry doors equipped with fire exit bolts pursuant to paragraph
two of subdivision k of section 27-371 of the code;
(4) adequate lighting;
(5) at least one exterior wall made substantially of untinted glass or
other untinted, transparent material, which provides an unobstructed
view of the automated teller machine or machines within the automated
teller machine facility;
(6) reflective mirrors or surfaces at each automated teller machine
which provide the user a rear view;
(7) a reflective mirror or mirrors placed in a manner which permits a
person present in the automated teller machine facility to view areas
within such facility which are otherwise concealed from plain view; and
(8) a clearly visible sign, which at a minimum, states:
(i) the activity within the automated teller machine facility is being
recorded by surveillance camera;
(ii) customers should close the entry door completely upon entering if
the automated teller machine facility is located within the interior of
a building;
(iii) customers should not permit entrance to any unknown person at
any time after regular banking hours when an automated teller machine
facility located within the interior of a building is available to
banking customers;
(iv) customers should place withdrawn cash securely upon their person
before exiting the automated teller machine facility; and
(v) complaints concerning security in the automated teller machine
facility should be directed to the bank's security department or to the
department of consumer affairs, together with telephone numbers for such
complaints. Where emergency assistance is needed due to criminal
activity or medical emergency, call 911 at the nearest available public
telephone. Paragraphs two, three, five and seven of this subdivision
shall not apply to any automated teller machine facility located on an
exterior wall of a building open to the outdoor air.
Paragraph five of this subdivision shall not apply to any automated
teller machine facility located in (i) a landmark building or within an
historic district, if compliance with paragraph five would require the
approval of the landmarks preservation commission, and such approval has
been sought and denied; or (ii) any building, if compliance with
paragraph five would require the removal of a load-bearing wall as
defined in section 27-232 of the code.
c. Temporary task force. There is hereby established a temporary task
force to advise the mayor and the council as to the technological
feasibility of the limited access entry door requirements of paragraph
two of subdivision b of this section. Such task force shall be comprised
of fifteen members, two of whom shall be representatives of
federally-chartered banks, two of whom shall be representatives of
state-chartered banks, and two of whom shall be representatives of
savings and loan associations. The mayor and the speaker of the city
council shall each appoint seven members; the chair of the temporary
task force shall be jointly appointed by the mayor and the speaker. Not
later than twelve months after the appointment of the last member of the
temporary task force, the task force shall submit a report containing
its conclusions to the mayor and the city council.
d. List of facilities. Any bank which operates an automated teller
machine facility shall file a list of such facilities with the police
department, the department of consumer affairs, and the department of
buildings, including the street addresses, intersecting streets, hours
of operation, method of security, and method of surveillance at each
facility, and the telephone number of the bank's security department.
The police department shall distribute to each police precinct a list of
all automated teller machine facilities in the precinct which are
available to banking customers.
e. Violations and penalties. (1) A bank found to be in violation of
any provision of subdivision b of this section shall be subject to a
civil penalty of not more than two hundred fifty dollars. Each violation
of any provision of subdivision b of this section with respect to a
particular automated teller machine facility shall be considered a
separate violation thereof.
(2) Any bank found to be in violation of any provision of subdivision
b of this section shall correct the violation within three days after
such finding. Failure to correct the violation within three days after
such finding shall subject the bank to a civil penalty of not less than
five hundred dollars or more than one thousand dollars and an additional
civil penalty of two hundred fifty dollars per day for each day such
violation continues.
(3) Any bank found to be in violation of subdivision h of this section
shall be liable for a civil penalty of not more than one thousand
dollars for each automated teller machine facility for which a report
has not been filed. Any bank which makes a material false statement or
material omission in any report filed pursuant to subdivision h of this
section shall be liable for a civil penalty of not more than five
thousand dollars for each report.
(4) A proceeding to recover any civil penalty authorized to be imposed
pursuant to this section shall be commenced by the service of a notice
of violation which shall be returnable to the commissioner of consumer
affairs. Such commissioner, after due notice and an opportunity for a
hearing, shall be authorized to impose the civil penalties prescribed by
this section.
f. Consumer safety information. Upon the original issuance or
reissuance of an automated teller machine facility access card or code,
or any other means or device permitting access to an automated teller
machine facility, the issuing bank shall provide its customer with
written information concerning safety precautions to be employed while
using an automated teller machine facility. Such written information
shall include at a minimum the information described in subparagraphs
(i) through (v) of paragraph eight of subdivision b of this section. In
addition, upon the effective date of the local law which added this
section and for one year thereafter, such written information shall also
include a statement indicating that notwithstanding efforts to restrict
access to an automated teller machine facility located within the
interior of a building to persons authorized to use an automated teller
machine card or access code, entrance is sometimes obtained by persons
who are not authorized to use the automated teller machine facility.
g. Enforcement; statistics. (1) The police department, the department
of consumer affairs, and the department of buildings shall be authorized
to enforce this section.
(2) Statistics of crimes associated with the use of automated teller
machines compiled and maintained by the police department shall be made
available upon the request of any bank.
(3) Notwithstanding the provisions of section six hundred sixty-six of
the charter, a notice of violation issued by the department of buildings
pursuant to this section shall not be subject to review by the board of
standards and appeals.
h. Certification of compliance. Within thirty days after the effective
date of the local law which added this section, and each year
thereafter, every bank which has an automated teller machine facility
which is in operation on such date or on such date every year
thereafter, shall submit a written report to the commissioner of
buildings, on a form prescribed by such commissioner, certifying that
such automated teller machine facility is in compliance with the
provisions of this section, or if such facility is not in compliance
with the provisions of this section, such report shall state the manner
in which such facility fails to meet the requirements of this section
and the reasons for such non-compliance. Each such report shall be
accompanied by a fee of one hundred dollars for each automated teller
machine facility operated by the bank.
i. Compliance with building code and all other applicable provisions
of law. Nothing contained in this section shall be construed to exempt
or relieve any bank from complying with all relevant provisions of the
building code and all other applicable provisions of law.
j. Exemptions. The provisions of this section shall not apply to any
unenclosed automated teller machine located in any building, structure
or space whose primary purpose or function is unrelated to banking
activities, including but not limited to supermarkets, airports and
school buildings, provided that such automated teller machine shall be
available for use only during the regular hours of operation of the
building, structure or space in which such machine is located.