US Laws, Codes, Statutes & Cases

     72B.092 Motor vehicle insurance adjustments; 
  prohibitions. 

    Subdivision 1.    Prohibitions on insurer.  No adjuster 
 or insurer, director, officer, broker, agent, attorney-in-fact, 
 employee, or other representative of an insurer shall in 
 collision cases: 

    (a) limit the freedom of an insured or claimant to choose 
 the shop; 

    (b) require that an insured or claimant present the claim 
 or the automobile for loss adjustment or inspection at a 
 "drive-in" claim center or any other similar facility solely 
 under the control of the insurer; 

    (c) engage in boycotts, intimidation or coercive tactics in 
 negotiating repairs to damaged motor vehicles which they insure 
 or are liable to claimants to have repaired; or 

    (d) attempt to secure, except in an emergency, the 
 insured's or claimant's signature authorizing the party securing 
 the signature to act in behalf of the insured or claimant in 
 selection of a repair shop facility.  

    Subd. 2.    Boycotts.  No motor vehicle repair shop 
 shall in any way coerce, or intimidate a motor vehicle owner to 
 boycott an insurer's "drive-in" claim center or similar facility.

    Subd. 3.    Owner's signature.  No motor vehicle repair 
 shop shall attempt to secure, except in an emergency, the 
 vehicle owner's signature authorizing the party securing the 
 signature to act in behalf of the owner in selection of a repair 
 shop.  

    Subd. 4.    Access to repair shop.  An insurer's 
 representative shall not be unreasonably denied access to a 
 motor vehicle repair shop during normal business hours for the 
 purpose of inspecting or reinspecting damaged vehicles.  

    Subd. 5.    Storage and towing charges.  When a damaged 
 vehicle is towed to a motor vehicle repair shop, the storage and 
 towing charges shall not exceed the usual and customary charges 
 for the towing and storage of undamaged vehicles in the area 
 except if the vehicle, due to its damaged condition, requires 
 special handling in the towing or storage, an added charge may 
 be made.  

    HIST: 1980 c 456 s 3; 1986 c 444 

Copyright 2005 by the Office of Revisor of Statutes, State of Minnesota.