US Laws, Codes, Statutes & Cases

     237.155 Credit for incorrect directory assistance. 

    A local exchange carrier that provides directory assistance 
 to customers for a fee, either directly or by contracting with a 
 third party, must provide for an immediate credit to a customer 
 that informs the directory assistance provider that the provider 
 has given the customer incorrect information for which the 
 provider charged the customer a fee.  A local exchange carrier 
 must notify its customers of the right to the immediate credit 
 for incorrect directory assistance.  The notice must be in a 
 writing labeled "NOTICE OF RIGHT TO INCORRECT DIRECTORY 
 ASSISTANCE CREDIT."  The notice must be given to a new customer 
 within 45 days of commencing service and at least annually 
 thereafter and the notification print must be of sufficient size 
 to be clearly legible. 

    HIST: 2004 c 261 art 1 s 2 

Copyright 2005 by the Office of Revisor of Statutes, State of Minnesota.