40-3-6
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40-3-6.
(a)
A person aggrieved by an act or omission to act of the department under this
chapter is entitled, upon request, to a hearing. The commissioner shall
establish a board to hear complaints of persons aggrieved by an act or omission
to act of the commissioner or any employee of the department pertaining to the
administration of this chapter. The procedure established in this chapter for
the handling of complaints and grievances shall be exclusive and these
procedures shall apply to all such complaints and grievances. The commissioner
shall promulgate rules and regulations governing the membership of the board and
the organization thereof.
(b)
Hearings conducted under subsection (a) of this Code section shall be conducted
under the terms and conditions of Chapter 13 of Title 50, the 'Georgia
Administrative Procedure Act,' and court review of such hearings shall be as
provided by that chapter.