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2009 Missouri Revised Statutes
Title XII PUBLIC HEALTH AND WELFARE
Chapter 197 Medical Treatment Facility Licenses
197.158. Complaint procedure to be provided to patients.

Complaint procedure to be provided to patients.

197.158. Every hospital and ambulatory surgery center shall, beginning June 1, 2006, provide each patient an opportunity to submit to the hospital or ambulatory surgical center administration complaints, comments, and suggestions related to the care they received or their personal observations related to the quality of care provided. The department shall promulgate rules to implement this section.

(L. 2004 S.B. 1279)

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