2009 Kentucky Revised Statutes
Subtitle 17A. Health Benefit Plans
304.17A.254 Duties of insurer offering health benefit plan.

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Page 1 of 2 304.17A-254 Duties of insurer offering health benefit plan. An insurer that offers a health benefit plan that is not a managed care plan but provides <br>financial incentives for a covered person to access a network of providers shall: <br>(1) Notify the covered person, in writing, of the availability of a printed document, in a manner consistent with KRS 304.14-420 to 304.14-450, containing the following <br>information at the time of enrollment and upon request: <br>(a) A current directory of the in-network providers from which the covered person may access covered services at a financially beneficial rate. The <br>directory shall, at a minimum, provide the name, type of provider, <br>professional office address, telephone number, and specialty designations of <br>the network provider, if any; and (b) In addition to making the information available in a printed document, an insurer may also make the information available in an accessible electronic <br>format; (2) Assure that contracts with the providers in the network contain a hold harmless agreement under which the covered person will not be balanced billed by the in-<br>network provider except for deductibles, co-pays, coinsurance amounts, and <br>noncovered benefits; (3) File with the department a copy of the directory required under subsection (1) of this section; (4) Have a process for the selection of health care providers who will be on the insurer's list of participating providers, with written policies and procedures for review and <br>approval used by the insurer. The insurer shall establish minimum professional <br>requirements for participating health care providers. An insurer may not <br>discriminate against a provider solely on the basis of the provider's license by the <br>state; (5) Not contract with a health care provider to limit the provider's disclosure to a covered person, or to another person on behalf of a covered person, of any <br>information relating to the covered person's medical condition or treatment options; (6) Not penalize a health care provider, or terminate a health care provider's contract with the insurer, because the provider discusses medically necessary or appropriate <br>care with a covered person or another person on behalf of a covered person. The <br>health care provider may: <br>(a) Not be prohibited by the insurer from discussing all treatment options with the covered person; and (b) Disclose to the covered person or to another person on behalf of a covered person other information determined by the health care provider to be in the <br>best interests of the covered person; (7) Include in any agreements it enters into with providers for the provision of health care services a clause stating that the insurer will, upon request of a health care <br>provider, provide or make available to a health care provider, when contracting or <br>renewing an existing contract with such provider, the payment or fee schedules or <br>other information sufficient to enable the health care provider to determine the Page 2 of 2 manner and amount of payments under the contract for the health care provider's <br>services prior to the final execution or renewal of the contract and shall provide any <br>change in such schedules at least ninety (90) days prior to the effective date of the <br>amendment pursuant to KRS 304.17A-577; (8) Establish a policy governing the removal of and withdrawal by health care providers from the provider network that includes the following: <br>(a) The insurer shall inform a participating health care provider of the insurer's removal and withdrawal policy at the time the insurer contracts with the health <br>care provider to participate in the provider network, and when changed <br>thereafter; (b) If a participating health care provider's participation will be terminated or withdrawn prior to the date of the termination of the contract as a result of a <br>professional review action, the insurer and participating health care provider <br>shall comply with the standards in 42 U.S.C. sec. 11112; and (c) If the insurer finds that a health care provider represents an imminent danger to an individual patient or to the public health, safety, or welfare, the medical <br>director shall promptly notify the appropriate professional state licensing <br>board; and (9) Meet all requirements provided under KRS 304.17A-600 to 304.17A-633 and KRS 304.17A-700 to 304.17A-730. Effective: July 15, 2008 <br>History: Amended 2008 Ky. Acts ch. 169, sec. 5, effective July 15, 2008. -- Created 2004 Ky. Acts ch. 59, sec. 2, effective July 13, 2004.

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