304.2-160 Complaints.
Each written and signed complaint received by the Department of Insurance shall be <br>recorded by the department, including the subsequent disposition thereof, and maintained <br>for a period of not less than five (5) years. The records of such complaints shall be <br>indexed whenever applicable both by the name of the insurer and by the name of the <br>licensee, including agent, surplus lines broker, adjuster, administrator, reinsurance <br>intermediary broker or manager, rental vehicle agent or managing employee, specialty <br>credit producer or managing employee, life settlement broker or provider, or consultant <br>involved. The commissioner shall consider such complaints before issuing or renewing <br>any certificate of authority or license.
Effective: July 15, 2010 <br>History: Amended 2010 Ky. Acts ch. 24, sec. 931, effective July 15, 2010. -- Amended
2008 Ky. Acts ch. 32, sec. 11, effective July 15, 2008. -- Amended 2002 Ky. Acts <br>ch. 273, sec. 1, effective July 15, 2002. -- Created 1970 Ky. Acts ch. 301, subtit. 2, <br>sec. 16, effective June 18, 1970.
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