Colon v. Saul, No. 2:2020cv00496 - Document 14 (D. Nev. 2020)

Court Description: ORDER Granting 13 Motion to Extend Time Re: 5 Complaint. Andrew Saul answer due 9/25/2020. Signed by Magistrate Judge Cam Ferenbach on 7/23/2020. (Copies have been distributed pursuant to the NEF - JQC)

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Colon v. Saul Doc. 14 Case 2:20-cv-00496-VCF Document 14 Filed 07/23/20 Page 1 of 10 1 2 3 NICHOLAS A. TRUTANICH United States Attorney District of Nevada 6 ALLISON J. CHEUNG, CSBN 244651 Special Assistant United States Attorney 160 Spear Street, Suite 800 San Francisco, California 94105 Telephone: (415) 977-8942 Facsimile: (415) 744-0134 E-Mail: allison.cheung@ssa.gov 7 Attorneys for Defendant 4 5 8 9 10 UNITED STATES DISTRICT COURT 11 DISTRICT OF NEVADA 12 EVELYN COLON, 13 14 15 16 17 Plaintiff, vs. ANDREW SAUL, Commissioner of Social Security, Defendant. ) ) ) ) ) ) ) ) ) ) ) Case No.: 2:20-cv-00496-VCF UNOPPOSED MOTION FOR EXTENSION OF TIME TO FILE CERTIFIED ADMINISTRATIVE RECORD AND ANSWER; DECLARATION OF CHRISTIANNE VOEGELE (FIRST REQUEST) 18 19 20 21 22 23 24 25 26 Dockets.Justia.com Case 2:20-cv-00496-VCF Document 14 Filed 07/23/20 Page 2 of 10 1 2 3 Defendant, Andrew Saul, Commissioner of Social Security (the “Commissioner”), by and through his undersigned attorneys, hereby moves for a sixty-day extension of time to file the Certified Administrative Record (CAR) and answer to Plaintiff’s Complaint. The CAR and answer to Plaintiff’s 4 5 6 Complaint are due to be filed by July 27, 2020. In light of the global COVID-19 pandemic, the Social Security Administration (“SSA” or the 7 “Agency”) has taken the unprecedented step of suspending in-office services to the public: 8 https://www.ssa.gov/coronavirus/. The Agency is focusing on providing the most critical services by 9 mail, phone and online to those most in need. SSA is also taking additional steps to protect its employees 10 11 12 13 and help stop the spread of COVID-19, maximizing social distancing, including significantly limiting employee access to SSA facilities for health and safety only and has moved toward a temporary virtual work environment. Electronic processes allow some of SSA’s most critical work to continue with 14 minimal interruption; other workloads have been suspended until the health crisis abates or the Agency is 15 able to create new electronic business processes. 16 17 18 19 20 21 22 23 24 25 26 For purposes of this particular case, the public health emergency pandemic has significantly impacted operations in the Social Security Administration’s Office of Appellate Operations (OAO) in Falls Church, Virginia. That office is responsible for physically producing the administrative record that is required to adjudicate the case under Sections 205(g) and (h) of the Social Security Act, 42 U.S.C. § 405(g) and (h). See SSA Program Operations Manual System GN 03106.025, available at https://secure.ssa.gov/apps10/poms.nsf/lnx/0203106025. As detailed in the attached declaration, beginning March 16, 2020, OAO’s staff members began to telework to protect employee health and prevent further spread of COVID-19. At that time, critical inperson physical tasks associated with preparing the administrative record could not be accomplished. For example, prior to the COVID-19 pandemic, to safeguard Personally Identifiable Information (PII), all Unopposed Mot. for Ext.; No. 2:20-cv-00496-VCF 1 Case 2:20-cv-00496-VCF Document 14 Filed 07/23/20 Page 3 of 10 1 2 3 hearing recordings, which are part of the administrative record, were downloaded onto compact discs and encrypted. OAO securely routed the encrypted discs to a private contractor through a daily pickup and delivery service at the Official Duty Station (ODS) in Falls Church, Virginia. The private contractor 4 5 6 would transcribe the hearing recording and send the paper copy of the hearing transcript back to OAO. OAO personnel would then scan the hearing transcript into the electronic record or place the hearing 7 transcript in the paper case file. Thereafter, OAO personnel would assemble the administrative record in 8 a prescribed order. 9 10 11 12 13 To ensure a continuity of operations, OAO has been actively pursuing mitigation efforts to allow the remote preparation of administrative records. For cases in which the private contractors were already in possession of hearing recordings for transcription, with the assistance of the Office of Acquisitions and Grants (OAG), OAO received approval to receive these transcripts from the private contractors via 14 secured email, e.g., using password protection and redacted Social Security Numbers. In April 2020, 15 OAO began receiving such hearing transcripts from private contractors via secured email. 16 17 18 19 20 21 22 23 24 25 For cases in which OAO had not yet submitted recordings to the private contractors before March 16, 2020, OAO has been pursuing all available options to obtain transcriptions for these cases. In May 2020, OAO began encrypting hearing recordings and securely emailing them to the contractors for transcription. Through the month of May, OAO and the contractors worked to resolve technical issues that arose, particularly with large files. The process is functioning now, albeit at only half of normal productivity. Given the volume of pending cases, Defendant requests an extension in which to respond to the Complaint until September 25, 2020. If in sixty days the CAR is not prepared, the Commissioner will file a status report with the Court as to when he expects the CAR to be completed. 26 Unopposed Mot. for Ext.; No. 2:20-cv-00496-VCF 2 Case 2:20-cv-00496-VCF Document 14 Filed 07/23/20 Page 4 of 10 1 2 3 4 On July 22, 2020, the undersigned conferred with Plaintiff’s counsel, who has no opposition to the requested extension. It is therefore respectfully requested that Defendant be granted an extension of time to file the CAR and answer to Plaintiff’s Complaint, through and including September 25, 2020. 5 6 7 Dated: July 23, 2020 NICHOLAS A. TRUTANICH United States Attorney 8 9 /s/ Allison J. Cheung ALLISON J. CHEUNG Special Assistant United States Attorney 10 11 12 13 14 15 IT IS SO ORDERED: 16 17 UNITED STATES MAGISTRATE JUDGE 7-23-2020 DATED: ___________________________ 18 19 20 21 22 23 24 25 26 Unopposed Mot. for Ext.; No. 2:20-cv-00496-VCF 3 Case 2:20-cv-00496-VCF Document 14 Filed 07/23/20 Page 5 of 10 1 2 3 4 5 6 CERTIFICATE OF SERVICE I, the undersigned, am a citizen of the United States and am at least eighteen years of age. My business address is 160 Spear Street, Suite 800, San Francisco, California 94105. I am not a party to the above-entitled action. On the date set forth below, I caused service of UNOPPOSED MOTION FOR EXTENSION OF TIME TO FILE CERTIFIED ADMINISTRATIVE RECORD AND ANSWER; DECLARATION OF CHRISTIANNE VOEGELE on the following parties by electronically filing the 7 foregoing with the Clerk of the District Court using its ECF System, which provides electronic notice of 8 the filing: 9 10 11 12 13 14 15 16 Matthew McGarry mmcgarry@windisability.com Attorney for Plaintiff Hal Taylor haltaylorlawyer@gbis.com Attorney for Plaintiff I declare under penalty of perjury that the foregoing is true and correct. Dated: July 23, 2020 /s/ Allison J. Cheung ALLISON J. CHEUNG Special Assistant United States Attorney 17 18 19 20 21 22 23 24 25 26 Unopposed Mot. for Ext.; No. 2:20-cv-00496-VCF Case Case 2:20-cv-00496-VCF 2:20-cv-00496-VCF Document Document 13-1 14 Filed Filed07/23/20 07/23/20 Page Page6 1ofof105 DECLARATION OF CHRISTIANNE VOEGELE OFFICE OF APPELLATE OPERATIONS SOCIAL SECURITY ADMINISTRATION I, CHRISTIANNE VOEGELE, Chief of Court Case Preparation and Review Branch 1, and Acting Chief of Court Case Preparation and Review Branch 3, of the Social Security Administration’s Office of Appellate Operations (OAO), declare and state as follows: (1) Under direct delegation from the Commissioner of Social Security, the Office of Hearings Operations (OHO) administers a nationwide hearings program, and OAO administers a nationwide appeals program. OHO includes the Administrative Law Judges who hold hearings on claims arising under Titles II and XVI of the Social Security Act, as amended, when a claimant who is dissatisfied with their administrative determination requests a hearing. OAO includes the Appeals Council, which reviews claims when a claimant is dissatisfied with the decision rendered by an Administrative Law Judge. OAO also provides professional and technical advice to the Deputy Commissioner and Administrative Appeals Judges of the Appeals Council in the processing of cases in which a claimant has filed a civil action. (2) One function of the Appeals Council is to act on requests for review of hearing decisions made by Administrative Law Judges and to either grant, deny or dismiss any such request. Under the regulations of the Social Security Administration, if the Appeals Council denies a timely request for review of a hearing decision, that hearing decision becomes the “final decision” within the meaning of, and subject to, the provisions for judicial review in section 205(g) of the Social Security Act, as amended (42 U.S.C. section 405(g)). The first sentence of that section reads as follows: “Any individual, after any final decision of the Commissioner made after a hearing to which he was a party, irrespective of the amount in controversy, may See Next Page Case Case 2:20-cv-00496-VCF 2:20-cv-00496-VCF Document Document 13-1 14 Filed Filed07/23/20 07/23/20 Page Page7 2ofof105 Page 2 of 5 obtain a review of such decision by a civil action commenced within sixty days after the mailing to him of notice of such decision or within such further time as the Commissioner may allow.***” (3) I am responsible for the processing of claims under Titles II and XVI of the Social Security Act, as amended, whenever a civil action has been filed in the Fourth, Sixth, Seventh, Ninth, Eleventh, and District of Columbia judicial circuits. As described below, OAO’s business processes are true to the best of my knowledge and belief. a) If a civil action is properly commenced, the third sentence of 42 U.S.C. 405(g) states the following: “As part of the Commissioner’s answer[,] the Commissioner shall file a certified copy of the transcript of the record including the evidence upon which the findings and decision complained of are based.” On behalf of the Commissioner of the Social Security Administration, OAO personnel are responsible for preparing a certified copy of the transcript of the record. b) Upon notification of the civil action by the U.S. Attorney’s Office or the Social Security Administration’s Office of General Counsel, OAO personnel must locate and retrieve the plaintiff’s claim(s) file, which is in either a paper or electronic format. The file contains both evidentiary and procedural documents, and the recording of any hearing held before an Administrative Law Judge. c) Upon locating the file, OAO personnel determines if the claimant timely filed the civil action and, if so, routes the recording of the hearing to a private contractor for transcription. d) Historically and prior to the COVID-19 pandemic, to safeguard Personally Identifiable Information (PII), all hearing recordings were downloaded onto compact discs, and these discs were encrypted. OAO securely routed the encrypted discs to a See Next Page Case Case 2:20-cv-00496-VCF 2:20-cv-00496-VCF Document Document 13-1 14 Filed Filed07/23/20 07/23/20 Page Page8 3ofof105 Page 3 of 5 private contractor through a daily pickup and delivery service at the Official Duty Station (ODS) in Falls Church, Virginia. The contractor is responsible for all tasks necessary for transcription typing services. It is estimated that an average hearing lasts 45 minutes and results in an average of 33 pages of transcript. Each transcript contains a certification statement by a transcriber and proofreader. Transcription of a hearing recording can take up to 20 business days, but is generally transcribed in 5-10 business days. After the contractor transcribed the hearing recording, a paper copy of the hearing transcript was sent back via a delivery service to the ODS in Falls Church, Virginia. OAO personnel would then scan the hearing transcript into the electronic record or place the hearing transcript in the paper case file. Thereafter, OAO personnel would assemble the administrative record in a prescribed order. e) Most cases are adjudicated using the Social Security Administration’s Electronic Disability Collect System (EDCS). Even using EDCS, most cases historically required physical, in-house scanning and uploading of hearing transcripts. This work was performed at the ODS. f) Even for cases using EDCS that are in electronic format, many jurisdictions require encrypted compact discs and paper copies of the certified administrative record. All paper copies are produced at the ODS, and all compact discs and paper copies are shipped via United States Parcel Service from the ODS. g) Due to the COVID-19 pandemic, OAO staff are not currently authorized to report to the office due to health and safety concerns. On or about March 16, 2020, OAO began working remotely. Consequently, OAO had been unable to complete certified administrative records on any cases that required in-office work at the ODS, See Next Page Case Case 2:20-cv-00496-VCF 2:20-cv-00496-VCF Document Document 13-1 14 Filed Filed07/23/20 07/23/20 Page Page9 4ofof105 Page 4 of 5 including any cases in which the transcript(s) of the hearing recording(s) had not already been uploaded to the electronic file. h) To ensure a continuity of operations, OAO has been actively pursuing mitigation efforts to allow the remote preparation of as many administrative records as possible. a. For cases in which the private contractors were already in possession of hearing recordings for transcription, with the assistance of the Office of Acquisitions and Grants (OAG), OAO received approval to receive these transcripts from the private contractors via secured email, e.g., using password protection and redacted Social Security Numbers. In April 2020, OAO began receiving such hearing transcripts from private contractors via secured email. b. Subsequently, OAO consulted with OAG and the Office of the General Counsel, and obtained approval for a new process to replace encrypted compact discs. In May 2020, OAO began encrypting hearing recordings and securely emailing them to the contractors for transcription. Through the month of May, OAO and the contractors worked to resolve technical issues that arose, particularly with large files. The process is functioning now, albeit at a fraction of normal productivity. i) OAO plans to continue to explore all options available to complete the preparation of certified electronic records during the COVID-19 pandemic. j) OAO generally prioritizes the preparation of the certified administrative records based on receipt dates, with the oldest receipt dates processed first. OAO will work to ensure the oldest pending cases, including court remands and final decisions, are given priority processing. See Next Page Case Case 2:20-cv-00496-VCF 2:20-cv-00496-VCF Document Document 14 13-1Filed Filed 07/23/20 07/23/20Page Page 105ofof10 5 Page 5 of 5 In accordance with 28 U.S.C. §1746, I declare under penalty of perjury that the foregoing is true and correct to the best of my knowledge and belief. June 17, 2020 __________________ Date ________________________________________ CHRISTIANNE VOEGELE

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