Morris v. Choice Recovery, Inc., No. 1:2018cv05548 - Document 44 (N.D. Ill. 2020)

Court Description: MEMORANDUM Opinion and Order Signed by the Honorable John J. Tharp, Jr on 10/30/2020. Mailed notice(air, )

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Morris v. Choice Recovery, Inc. Doc. 44 Case: 1:18-cv-05548 Document #: 44 Filed: 10/30/20 Page 1 of 8 PageID #:239 , 18 05548 v. . (“CRI”) Debt Collection Practices Act (“FDCPA”), 15 U.S.C. § 1692 , . For the reasons set forth below, Morris’s motion for summary judgment ’s June 10, 2018, Morris’s attorneys sent a fax to Ex. C, ECF No. 1 1. stated that “the debt reported on the credit report is not accurate.” Statement of Material Facts (“SMF”) placed Morris’s debt with Def.’s ’s 8 . written disputes, including faxes. Def.’s Mem. in Support of its Mot. for Summ. J. (“MSJ”) at 7 . 20, Dockets.Justia.com Case: 1:18-cv-05548 Document #: 44 Filed: 10/30/20 Page 2 of 8 PageID #:240 . Morris’s fax , . 6 5 . reported Morris’s debt to Experian, a consumer , . 12 furnished information regarding Morris’s debt to on . Collection Practices Act (“FDCPA”). ’ when “there is no genuine dispute as to the movant is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a). A genuine dispute of material fact “exists only if there is enough evidence upon which a reasonable jury could return a verdict in” the non movant’s favor. “view[s] .” . . . . § “ ” constitutes . communicated Morris’s debt 2 Case: 1:18-cv-05548 Document #: 44 Filed: 10/30/20 Page 3 of 8 PageID #:241 13 that Morris’s fax legitimately 28. a dispute. Def.’s Mem. in Support of MSJ at 2 n.1, ’s failure to note the dispute is excusable 1 was unintentional, resulting from a “bona fide error,” and (2) that error occurred “not the maintenance of procedures reasonably adapted to avoid any such error.” .2 5– , unintentional. Def.’s Support . . n Morris’s dispute letter to . 6. ’s 1 2 1041 n.3 (N.D. Ill. 2016), “[i]n some cases, t , 824, 834 (7th Cir. 1997)).” 3 Case: 1:18-cv-05548 Document #: 44 Filed: 10/30/20 Page 4 of 8 PageID #:242 “need unintentional.” , . intentionally communicated Morris’s debt to Experian, but suggest . juror could conclude on this record that CRI’s error was anything other than an unintentional, bona . , 23, 2017).3 p . t collector’s “maintenance of procedures reasonably adapted to avoid” such errors. The FDCPA “does not reasonable precaution.” 539. “processes that have mechanical or other such ‘regular orderly’ steps to avoid mistakes.” 3 , 558 U.S. at 58 regard. Def.’s Mem. in Opp’n to Pl.’s MSJ at 2 4 , Case: 1:18-cv-05548 Document #: 44 Filed: 10/30/20 Page 5 of 8 PageID #:243 559 U.S. at 587. a debt collector’s procedures involves two steps: first, determining , , — dispute. And turning to the first step in the assessment of the adequacy of CRI’s efforts to avoid ’s , . 7. Def.’s Mem. in Support of MSJ at 3, ECF No. 31. 5. of their employment. Def.’s Mem. in Support of MSJ at 3, ECF No. 31. 28 5. 24. the administrative team’s 5 Case: 1:18-cv-05548 Document #: 44 Filed: 10/30/20 Page 6 of 8 PageID #:244 ’s procedures . CRI’s procedure for ensuring that rd them in an email log separate from CRI’s . 11, 7. n CRI’s replied, “[The disputed fax] should have just gone to me.” 6. , , “it was just understood” that employees would “go to the Post Office, pick up the mail, bring it back, sort it, pass it out to the appropriate collector”). 6 Case: 1:18-cv-05548 Document #: 44 Filed: 10/30/20 Page 7 of 8 PageID #:245 4 Nor did team’s work and ensure . n , for example, the district court rejected the defendant’s bona fide error defense premised on “careless reading” by the employee who failed to note that the communication at issue disputed a . *6. , , 15 C 2939, 1534967, — — , 4 7 Case: 1:18-cv-05548 Document #: 44 Filed: 10/30/20 Page 8 of 8 PageID #:246 2017 , ; it employed no “processes that have mechanical or other such ‘ ’ id mistakes.” , 559 U.S. at 587 . CRI’s bona fide error is entitled to summary judgment as to CRI’s liability under the FDCPA. * * * * * Morris’s motion for summary judgment is I’s motion for , § . d 30, 2020 8

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