Armstrong, et al v. Davis, et al

Filing 2180

ORDER by Judge Claudia WilkenDENYING 2024 MOTION FOR CONTEMPT, DENYING AS MOOT 2135 MOTION TO STRIKE AND MODIFYING PERMANENT INJUNCTION. (ndr, COURT STAFF) (Filed on 8/22/2012)

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1 IN THE UNITED STATES DISTRICT COURT 2 FOR THE NORTHERN DISTRICT OF CALIFORNIA 3 4 JOHN ARMSTRONG, et al., 5 6 7 8 9 No. C 94-2307 CW Plaintiffs, v. EDMUND G. BROWN, JR., et al., Defendants. ________________________________/ United States District Court For the Northern District of California 10 11 12 13 14 15 16 Plaintiffs move for an order to show cause why Defendants should not be held in civil contempt for violating the January 18, 2007 Injunction and to hold Defendants in contempt. oppose the motion. 19 20 21 22 23 24 25 26 27 28 Defendants Having considered the papers filed by the parties and their arguments at the hearing, the Court DENIES Plaintiffs’ motion. The Court also MODIFIES the 2007 Injunction. BACKGROUND 17 18 ORDER DENYING MOTION FOR CONTEMPT, DENYING AS MOOT MOTION TO STRIKE AND MODIFYING PERMANENT INJUNCTION (Docket Nos. 2024 and 2135) In a series of orders between 1996 and 2002, the Court found that Defendants’ treatment of prisoners with disabilities violated the American with Disabilities Act (ADA) and section 504 of the Rehabilitation Act. On January 3, 2001, Defendants issued the amended Armstrong Remedial Plan (ARP) setting forth their own plans and policies to come into compliance with their obligations under these federal laws. Docket No. 681. On March 21, 2001, the Court issued a Permanent Injunction ordering Defendants to comply with the ADA and section 504 in eight specific areas previously litigated by the parties. Docket No. 694. 1 On January 18, 2007, this Court held that Defendants were not 2 yet in compliance with the ADA, section 504, the Permanent 3 Injunction or the ARP. 4 “Plaintiffs have demonstrated that defendants continue to violate 5 the rights of prisoners with disabilities under the ADA and 6 Rehabilitation Act” and described in detail its factual findings 7 of Defendants’ ongoing and systemic violations of class members’ 8 rights, including failure to provide safe accessible housing to 9 prisoners with mobility impairments, denial of sign language Docket No. 1045. The Court found that United States District Court For the Northern District of California 10 interpreters to prisoners who need them, confiscation of medically 11 prescribed assistive devices, and late and inadequate disability 12 grievance responses and systems. 13 specifically found that some institutions responded chronically 14 late to class members’ grievances regarding accommodations and 15 that other institutions simply did not process and address such 16 grievances at all. 17 the Court’s prior orders requiring Defendants to provide 18 reasonable accommodations and violated the ARP developed by 19 Defendants. 20 Id. at 4. Id. at 2-4. The Court These failures persisted despite The Court entered an injunction, requiring Defendants to take 21 certain steps to address the ongoing rights violations. 22 Injunction, Docket No. 1045. 23 would be identified and addressed, the Court ordered, among other 24 things, 25 26 27 28 To ensure that repeated violations Within 120 days of the date of this Order, defendants, in cooperation with the Office of the Inspector General and the Receiver in Plata v. Schwarzenegger, shall develop a system for holding wardens and prison medical administrators accountable for compliance with the Armstrong Remedial Plan and the orders of this Court. This system shall track the record of each institution 2 1 2 3 4 5 6 7 8 9 United States District Court For the Northern District of California 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 and the conduct of individual staff members who are not complying with these requirements. Defendants shall refer individuals with repeated instances of noncompliance to the Office of Internal Affairs for investigation and discipline, if appropriate. Id. at 7. On November 21, 2008, Defendants issued a memorandum entitled “Expectations for Staff Accountability and Non-compliance of the Disability Placement Program” (DPP). Godbold Decl. ¶ 3, Ex. 1. Plaintiffs allege that this memorandum sets forth “Defendants’ sole means of implementing” the accountability tracking requirements of the 2007 Injunction. Mot. at 4. The memorandum states, “In order to provide the documentation to meet the Court’s Injunction related to staff conduct, the following recording and reporting protocols shall be implemented.” Id. at 2. If a supervisor or manager observes violations of the DPP or if staff misconduct is alleged or reported by others, including “staff, inmate interviews, submitted via CDC Form 602 - Inmate/Parolee Appeal or CDCR Form 1824 - Request for Reasonable Modification or Accommodation,” or is found through “other fact-finding efforts,” the supervisor or manager is required to “prepare and forward a memorandum to the Employee Disciplinary Officer/Employee Relations Officer (EDO/ERO) in the Employee Relations Office,” setting forth the details of the misconduct. Id. The EDO/ERO is then to forward this information to the appropriate Hiring Authority, which is either the warden of the institution or the Health Care Manager, who is to determine “what action should be taken” and whether the involvement of the Office of Internal Affairs (OIA) is warranted. Id. at 2-3. The Hiring Authority’s decision is to be “entered on the DPP Employee Non-Compliance Log.” 3 Id. at 3. Each 1 month, the logs compiled at each institution are produced to 2 Plaintiffs’ counsel. 3 4 5 6 7 8 9 United States District Court For the Northern District of California 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Id.; Godbold Decl. ¶ 4. On July 13, 2010, the parties filed a joint status conference statement, stating in relevant part, Plaintiffs are concerned that the staff accountability program, required by this Court’s January 18, 2007 Injunction, is not working as intended. Under Defendants’ November 21, 2008 memorandum governing accountability procedures, supervisors are required to forward a memo to the Employee Relations Officer when they “discover” -- via direct observation, prisoner complaint, or reports by others -- that staff has “fail[ed] to fulfill their responsibilities in regards to the DPP.” The Employee Relations Officer submits the information to the Hiring Authority, and the Hiring Authority is then to determine whether/what action to take. Once the Hiring Authority has made its determination, the Employee Relations Officer “shall enter the decision in the DPP Employee Non-Compliance Log.” Despite this direction, the non-compliance logs for several institutions are completely blank for the entire period of February 2009 through April 2010. The logs for many other institutions are empty for months at a time, and the logs for still others have very few entries. The lack of entries exist even where Plaintiffs have produced reports alleging numerous and serious violations of the Remedial Plan. Without waiving any legal rights, Defendants have agreed to put together a training module to ensure that staff are properly investigating potential violations and noting the investigations in the accountability logs. The parties have agreed to meet on July 27 at 10:00 to discuss the contents and status of such training. Docket No. 1729, at 2-3. In February 2011, Defendants required all institutional staff, except staff working under the authority of the Receiver appointed by the court in Plata v. Brown, to complete a training module on the accountability procedures. 4 Martinez Decl. ¶ 4. The 1 training consisted of written materials summarizing the procedures 2 and a quiz regarding the materials. 3 Id., Ex. C. Between April 2011 and December 2011, Plaintiffs submitted 4 allegations of more than 150 violations of the Armstrong Remedial 5 Plan to Defendants, which were not reported on the corresponding 6 DPP Employee Non-Compliance Logs provided by Defendants to 7 Plaintiffs. 8 ¶¶ 3-5.1 9 United States District Court For the Northern District of California 10 11 12 13 14 15 16 Godbold Decl. ¶¶ 7-57, Exs. 3-53; Evenson Decl. On January 18, 2012, Plaintiffs sent Defendants a letter, stating Based on a review of the non-compliance logs produced since completion of the training (April 2011 - November 2011), plaintiffs’ counsel remains seriously concerned about the incompleteness and inconsistency of the noncompliance logs. Despite additional staff training, logs at nine institutions remaining entirely blank even though clear Armstrong violations have been identified through monitoring at those prisons. Though logs at the remaining institutions are not blank, at least 17 other prisons fail to document violations which plaintiffs’ counsel identified in monitoring reports. 17 Godbold Decl. ¶ 6, Ex. 2. 18 solutions to these issues during a February 3, 2012 meeting. 19 Defendants refused to comment on plans to address these issues and 20 stated that they would respond in writing by March 1, 2012. Plaintiffs attempted to discuss 21 22 23 24 25 26 27 28 1 In their opposition, Defendants argue that Plaintiffs’ counsel’s monitoring letters are inadmissible hearsay offered to prove the truth of the allegations of violations contained in the letters, and that they do not qualify for any exception to the hearsay rule. Opp. at 12-13. Plaintiffs do not offer these letters to establish that Defendants had in fact violated the Armstrong Remedial Plan, but rather to establish that the fact that Plaintiffs had submitted allegations of such violations to Defendants between these dates, which did not appear on the DPP Employee Non-Compliance Logs. Accordingly, the Court OVERRULES Defendants’ objections to these documents. 5 1 Godbold Decl. ¶ 6. 2 2012. 3 Defendants had not responded as of March 22, Id. On March 22, 2012, Plaintiffs filed the instant motion, 4 alleging that Defendants have failed to comply with the quoted 5 portion of the 2007 Injunction. 6 stipulated to extend the briefing and hearing schedule on the 7 motion. The parties subsequently 8 In March 2012, Defendants required all managerial and 9 supervisory staff at the prisons, except staff working under the United States District Court For the Northern District of California 10 authority of the Receiver appointed by the court in Plata v. 11 Brown, to complete again the training module on the accountability 12 procedures. 13 14 Calderon Decl. ¶ 2. On May 10, 2012, Defendants filed their opposition to Plaintiffs’ motion.2 15 16 2 17 18 19 20 21 22 23 24 25 26 27 28 With their opposition, Defendants filed under seal a separate 120-page document, entitled “Appendix of Defendants’ Objections to Plaintiffs’ Evidence on Plaintiffs’ Motion for an Order to Show Cause and a Contempt Order,” and setting forth 270 evidentiary objections to Plaintiffs’ evidence. Docket No. 2117. In their reply, Plaintiffs object to this appendix of objections and move to strike it. Civil Local Rule 7-3(a) requires that, for an opposition to a motion, “[a]ny evidentiary and procedural objections to the motion must be contained within the brief or memorandum.” Civil Local Rule 7-4(b) provides that, unless “the Court expressly provides otherwise pursuant to a party’s request made prior to the due date, briefs or memoranda filed with opposition papers may not exceed 25 pages of text.” Between their opposition brief and their separate appendix of evidentiary objections, Defendants have filed a total of 143 pages in opposition to Plaintiffs’ motion, without at any point seeking leave of the Court to exceed twenty-five pages. Accordingly, the Court GRANTS Plaintiffs’ request to strike Defendants’ appendix of evidentiary objections. The Court will only consider the evidentiary objections that Defendants raised within the opposition brief itself. 6 1 2 3 4 5 6 On May 24, 2012, Plaintiffs filed their reply in support of their motion. On May 31, 2012, Defendants filed objections to Plaintiffs’ reply evidence.3 On June 1, 2012, Plaintiffs filed a revised proposed order for the instant motion.4 7 LEGAL STANDARD 8 A district court has the inherent authority to enforce 9 compliance with its orders through a civil contempt proceeding. United States District Court For the Northern District of California 10 International Union, UMWA v. Bagwell, 512 U.S. 821, 827–28 (1994). 11 A contempt sanction is considered civil if it “is remedial, and 12 for the benefit of the complainant.” 13 considered civil and remedial if it either “coerce[s] the Id. A contempt fine is 14 15 3 16 17 18 19 20 21 22 23 24 25 26 27 28 Defendants request that the Court strike portions of the reply declaration of Penny Godbold, arguing that these sections of her declaration improperly contain conclusions and argument or misstate the evidence in the record. Because the Court has not relied on the Godbold reply declaration in resolving this motion, Defendants’ request is OVERRULED AS MOOT. 4 On June 4, 2012, Defendants filed an administrative motion to strike Plaintiffs’ revised proposed order, arguing that the proposed order is actually a sur-reply brief offering additional argument in support of their motion. Docket No. 2135. The Court notes that Plaintiffs appear to have revised their proposed order to incorporate the arguments they raised in their reply brief. Defendants allege that the revised proposed order “improperly argues, after all briefing has been completed, that this Court should change the nature of the proceedings, by abandoning their motion for an order to show cause,” by arguing that “an order to show cause” is “not necessary because Plaintiffs do not contest Defendants’ evidence.” Mot. to Strike 2 & n.1 (emphasis in original). However, Plaintiffs make this argument on pages thirteen through fifteen of their reply brief. Because the Court finds that the revised proposed order is not material to the outcome of this motion and does not rely upon it in ruling, the Court DENIES Defendants’ motion as MOOT. 7 1 defendant into compliance with the court’s order, [or] ... 2 compensate[s] the complainant for losses sustained.” 3 States v. United Mine Workers, 330 U.S. 258, 303–304 (1947). United 4 “The standard for finding a party in civil contempt is well 5 settled: The moving party has the burden of showing by clear and 6 convincing evidence that the [non-moving party] violated a 7 specific and definite order of the court.” 8 Media, LLC, 179 F.3d 1228, 1239 (9th Cir. 1999) (quoting Stone v. 9 City & Cnty. of San Francisco, 968 F.2d 850, 856 n.9 (9th FTC v. Affordable United States District Court For the Northern District of California 10 Cir.1992)). 11 good faith exception to the requirement of obedience to a court 12 order.” 13 10 F.3d 693, 695 (9th Cir. 1993). 14 held in contempt if his action appears to be based on a good faith 15 and reasonable interpretation of the court’s order.” 16 (internal formatting and quotation marks omitted). 17 compliance’ with the court order is a defense to civil contempt, 18 and is not vitiated by ‘a few technical violations’ where every 19 reasonable effort has been made to comply.” 20 Distrib., Inc. v. Falcon Foam Plastics, Inc., 689 F.2d 885, 891 21 (9th Cir. 1982)). 22 The contempt “need not be willful, and there is no In re Dual-Deck Video Cassette Recorder Antitrust Litig., “But a person should not be Id. “‘Substantial Id. (citing Vertex Thus, the Court may grant a motion for an order of contempt 23 if it finds that Defendants (1) violated the court order, 24 (2) beyond substantial compliance, (3) not based on a good faith 25 and reasonable interpretation of the order, (4) by clear and 26 convincing evidence. 27 burden, the burden “shifts to the contemnors to demonstrate why 28 they were unable to comply” with the court order. Id. Once the moving party has met its 8 Stone, 968 F.2d 1 at 856 n.9 (citing Donovan v. Mazzola, 716 F.2d 1226, 1240 (9th 2 Cir. 1983)). 3 comply.” 4 (9th Cir. 1976)). “They must show they took every reasonable step to Id. (citing Sekaquaptewa v. MacDonald, 544 F.2d 396, 406 5 6 DISCUSSION Plaintiffs request that Defendants be held in civil contempt 7 because they have reported “hundreds of violations of the Remedial 8 Plan and instances of staff member misconduct” to Defendants and 9 “Defendants have failed to track these reported instances of staff United States District Court For the Northern District of California 10 member non-compliance, or to refer repeated instances of non- 11 compliance to the OIA.” 12 Defendants have developed a tracking mechanism, but argue that it 13 has not been effective, that many institutions are not complying 14 with it and that Defendants’ training on this mechanism has been 15 insufficient. 16 Mot. at 3. Plaintiffs acknowledge that Id. at 5. Defendants do not dispute that they did not track allegations 17 of rights violations. 18 Injunction does not require them to log allegations of 19 non-compliance or to investigate such allegations and instead only 20 requires them to log instances in which they found that an 21 employee had in fact violated a class member’s rights. 22 contend that, although their November 2008 accountability program 23 mandates tracking of allegations of non-compliance that were 24 ultimately not substantiated, which they admit they have failed to 25 do, they cannot be held in contempt for this failure because the 26 information was not required by the 2007 Injunction. 27 further argue that, if the 2007 Injunction does require them to 28 conduct an investigation into allegations of non-compliance and to Instead, they argue that the 2007 9 Thus, they Defendants 1 report the outcome of each such investigation, including those 2 that were not substantiated, then the order is ambiguous and 3 unenforceable through civil contempt sanctions. 4 Defendants aver that they have been acting pursuant to a good 5 faith interpretation of the Injunction as not requiring this. 6 Finally, The Court finds that Defendants’ interpretation of the 2007 7 Injunction fatally undermines any effectiveness that the relevant 8 requirements would have had in addressing the ongoing violations 9 identified in that order. The Court required Defendants to United States District Court For the Northern District of California 10 “develop a system for holding wardens and prison medical 11 administrators accountable for compliance with the Armstrong 12 Remedial Plan and the orders of this Court,” and to track both 13 “the record of each institution and the conduct of individual 14 staff members who are not complying with these requirements.” 15 These requirements were intended to serve multiple purposes, 16 including remedying the widespread failures to respond to 17 grievances and requests for accommodations, verifying compliance 18 with the other parts of the Court’s orders and the ARP and 19 ensuring that patterns of violations were identified and 20 addressed. 21 to develop effective internal oversight and accountability 22 procedures to ensure that Defendants learned what was taking place 23 in their facilities, in order to find violations, rectify them and 24 prevent them from recurring in the future, without involvement by 25 Plaintiffs’ counsel or the Court. 26 identify whether institutions and staff members have complied with 27 requirements, find patterns or hold wardens and medical 28 administrators accountable, if they do not determine whether Most importantly, these provisions required Defendants 10 Defendants are unable to 1 reports of rights violations are substantiated and record the 2 results. 3 of the results, are necessary to ensure that grievances are 4 addressed and to identify staff error or misconduct and 5 institutional deficiencies that violate class members’ rights. 6 Defendants may not fail to investigate reports of rights 7 violations and then declare that, because they did not 8 substantiate a violation, they were not required to document it. 9 Without documentation, there is no way for the Court to know Simply put, investigations, including the documentation United States District Court For the Northern District of California 10 whether a complaint was investigated and found unsubstantiated, or 11 was simply ignored. 12 Some of Defendants’ declarations reveal that investigations 13 were not conducted into complaints of rights violations until 14 after the instant motion was filed. 15 2011, Plaintiffs’ counsel submitted a monitoring report to 16 Defendants stating that, among other things, a class member had 17 reported “that his back brace was taken away following a cell 18 extraction on May 2, 2011.” 19 Defendants submit evidence that they conducted an investigation 20 into this allegation upon receipt of the instant motion and offer 21 no evidence that they investigated the report at any earlier time. 22 See Zanchi Decl. ¶¶ 2-3, 10-13 (asserting that the report was not 23 substantiated, because the class member “was not medically 24 authorized to have a back brace”). 25 For example, on October 13, Godbold Decl. ¶ 9, Ex. 5, 3. The Court also notes that Defendants concede that at least 26 some of the incidents at issue constituted violations of the ARP, 27 which they were required to report. 28 twenty-six ARP violations were not logged). 11 See Opp. at 5 (admitting Defendants state that 1 they have or will amend their accountability reports to track 2 these incidents. 3 The Court finds that Defendants’ own evidence submitted in 4 response to this motion reveals numerous additional incidents, 5 which do violate the ARP or other Court orders, and which 6 Defendants failed to track. 7 state that they did not log that a violation of the ARP occurred 8 because staff members did not intend to commit a rights violation 9 or because the violation was subsequently remedied. In multiple incidents, Defendants However, the United States District Court For the Northern District of California 10 2007 Injunction requires that every violation be tracked, 11 regardless of whether or not it was done intentionally or based on 12 an honest mistake or unavoidable. 13 tracked, even if steps are later taken to remedy the initial 14 problem. 15 Further, violations must be For example, Defendants acknowledge that a deaf inmate 16 submitted a grievance dated September 4, 2011, stating that his 17 hearing aid was taken during a cell search that took place on 18 August 24, 2011 and asking that the hearing aid be returned or 19 that he be provided with a new one. 20 E. 21 the hearing aid was taken during the search. 22 Sometime after September 28, 2011, the inmate was seen by an 23 audiologist and given a new hearing aid. 24 Defendants contend that they “determined that there was no 25 violation that needed to be logged” in the accountability logs, 26 because the inmate’s hearing aid was removed from his cell “by 27 mistake, and there was no intention to deprive him of his hearing 28 aid,” and because he was “provided a new hearing aid soon after he Cavazos Decl. ¶¶ 17-18, Ex. Defendants also admit that a later investigation revealed that 12 Id. at ¶ 19. Id. at ¶ 19-21. 1 requested one.” Id. at ¶ 22. In another incident, Defendants acknowledge that one 3 prisoner’s Disability and Effective Communication System (DECS) 4 record shows that “his primary method of communication is American 5 sign language and that his secondary method of communication is 6 the use of written notes.” 7 ¶ 7, Ex. A. 8 functions,” when “sign language is the inmate’s primary or only 9 means of effective communication,” a qualified sign language 10 United States District Court For the Northern District of California 2 interpreter must be provided, “unless the inmate waives the 11 assistance of an interpreter, reasonable attempts to obtain one 12 are not successful, and/or delay would pose a safety or security 13 risk.” 14 2011, staff held a meeting with this prisoner to provide notice of 15 his conditions of parole, but did not have a sign language 16 interpreter present and instead used written notes to communicate 17 with him. 18 that the inmate waived the assistance of an interpreter, they made 19 reasonable attempts to obtain an interpreter or that delay would 20 pose a safety or security risk. 21 this issue with Defendants, a second meeting was held on June 3, 22 2011 with the prisoner, at which a sign language interpreter was 23 present. 24 concluded that no violation of the ARP occurred in the April 18, 25 2011 meeting, apparently because “the correctional counselor 26 responsible” for the meeting “believed that the use of written 27 notes was an appropriate effective form of communication,” and 28 thus that the incident need not be entered into the accountability Aref Decl. ¶ 6. See also Aref Decl. The ARP requires that, “for all due process ARP § II.E.2.d. Defendants attest that, on April 18, Aref Decl. ¶ 8. Defendants do not provide evidence After Plaintiffs’ counsel raised Aref Decl. ¶ 10-11, Ex. 11. 13 Defendants assert that they 1 2 logs. Id. at ¶ 15. Defendants’ declarations also show that they failed to 3 document violations where an inmate’s grievance did not 4 specifically accuse a staff member of misconduct, even though the 5 inmate was deprived of an accommodation required under the ARP. 6 Defendants must report incidents where an inmate complains that he 7 or she was not provided with something required by the ARP, not 8 only where the class member has explicitly accused a specific 9 staff member of intentional malfeasance or another talismanic United States District Court For the Northern District of California 10 phrase. 11 required to track violations where they could not identify the 12 specific staff members responsible for the problem. 13 Zanchi Decl. ¶¶ 8-9 (“My investigation was unable to identify the 14 specific staff members responsible for the violations. 15 specific staff member could be identified as the responsible 16 party, this incident was not logged in the CCI DPP Accountability 17 Logs.”). 18 responsible individual does not negate the fact that an incident 19 occurred in which a class member was deprived of his rights. 20 Further, the 2007 Injunction clearly requires Defendants to track 21 institutional compliance, not just the compliance of individual 22 staff members. 23 Defendants also repeatedly state that they are not See, e.g., Because no However, the fact that Defendants could not identify the For example, one prisoner submitted a grievance on a CDCR 24 602 form stating that he was “vision impaired [and] not receiving 25 assistance from custody in reading and writing.” 26 ¶ 7, Ex. C, 3. 27 that, during an interview about the grievance, the inmate stated 28 specifically that “staff is unwilling to assist [him] in Cullen Decl. In the response to his grievance, staff noted 14 1 preparation of an Inmate/Parolee Appeal CDCR 602 form.” 2 His complaint was substantiated and the associate warden concluded 3 that “staff was not providing the proper assistance with your 4 disability needs,” noting that the ARP mandated that “institution 5 staff shall provide the assistance and equipment necessary to all 6 inmates with disabilities on a case by case basis to ensure that 7 inmates, who have difficult reading and/or communicating in 8 writing . . . are provided reasonable access to forms, CCRs and 9 procedures.” Id. See ARP § II.F. Id. at 5. Defendants contend that they United States District Court For the Northern District of California 10 were not required to log this because the grievance did not 11 provide “information that there was a violation of the Armstrong 12 remedial plan.” 13 was vague, the ensuing investigation clearly revealed that the 14 class member was alleging a violation of the ARP, and Defendants’ 15 staff substantiated that there was such a violation. 16 argument is especially disingenuous because the class member was 17 complaining that he was not provided with accommodations required 18 to help him complete this form properly, among other things. 19 above, Defendants further aver that the inmate did not identify “a 20 specific person or persons who failed to provide” him with 21 assistance. Cullen Decl. ¶ 7. Even if the original grievance This As Id. 22 The Court notes that the instant motion does not involve 23 Defendants’ failure to provide appropriate accommodations; rather, 24 the Court considers whether Defendants have violated the 2007 25 Injunction’s requirement that it develop an accountability system 26 to ensure compliance with the ARP and the Court’s other orders. 27 On the record before it, the Court concludes that Defendants’ 28 accountability system, with which they do not dispute they have 15 1 failed to comply, has not been effective. 2 finds that the 2007 Injunction implicitly required Defendants to 3 include in the accountability system requirements to investigate 4 promptly and appropriately all allegations of violations, 5 regardless of the source, and to record the outcomes of the 6 investigations, including whether or not the allegations were 7 substantiated, in an abundance of caution the Court concludes that 8 the 2007 Injunction may not state this plainly enough. 9 Accordingly, the Court DENIES Plaintiffs’ motion to hold United States District Court For the Northern District of California 10 Although the Court Defendants in contempt. 11 The Court finds the 2007 Injunction should be clarified and 12 made more detailed, to make clear what is expected of Defendants 13 and to allow Defendants to conform their future behavior to its 14 terms. 15 forth below. 16 that were set forth in Defendants’ November 21, 2008 memorandum, 17 with minimal changes. 18 areas--tracking, investigation, corrective action and discipline, 19 dispute resolution, and requirement for a protective order. 20 Court finds that these changes are narrowly drawn, extend no 21 further than necessary to correct the violations of federal rights 22 identified in the 2007 Injunction, and are the least intrusive 23 means necessary to correct the violations of the federal rights. 24 The Court therefore MODIFIES the 2007 Injunction, as set The modifications largely reflect the procedures The Court makes changes in five substantive The The modifications require Defendants to track all allegations 25 of non-compliance with the ARP and the orders of this Court. 26 modifications are similar to Defendants’ own procedures. 27 Godbold Decl. ¶ 3, Ex. 1, 2-3. This must be done regardless of 28 the source of the allegations. The only difference is that this 16 The See 1 order also requires Defendants to list when the investigation was 2 initiated, the name and title of the investigator, the date the 3 investigation was completed, the result of the investigation, and 4 the number of prior allegations of non-compliance against the 5 involved employees or employees. 6 this additional information is necessary because Defendants have 7 not tracked or conducted violations into all reported violations, 8 and those facts will show whether Defendants are fully and 9 effectively complying with the 2007 Injunction and holding staff The Court finds that tracking of United States District Court For the Northern District of California 10 members accountable for non-compliance. 11 finds tracking the number of prior allegations of non-compliance 12 is necessary in order to meet the requirement in the 2007 13 Injunction that “Defendants shall refer individuals with repeated 14 instances of non-compliance to the Office of Internal Affairs for 15 investigation and discipline, if appropriate.” 16 7. 17 Furthermore, this Court 2007 Injunction at Like Defendants’ own procedures, the modifications to the 18 Injunction set forth below also require Defendants to conduct an 19 investigation when they receive allegations of staff member 20 non-compliance. 21 difference is that this order requires the investigation to be 22 initiated within ten business days of receiving notice of such 23 allegation, and Defendants’ internal policy does not specify the 24 timeframe for the investigation. 25 necessary because some of Defendants’ investigations were 26 untimely, and such investigations may be less effective because of 27 the passage of time. 28 which class members are deprived of accommodations set forth in See Godbold Decl. ¶ 3, Ex. 1, 2-3. The only Specifying a timeframe is Further, such delays extend the time in 17 1 the ARP. 2 business days, is necessary to ensure that allegations are 3 investigated while memories are fresh, the facts surrounding the 4 allegations are still in existence and the violation can be 5 remedied. 6 the parties resulting from investigations, this Court finds that 7 Plaintiffs’ counsel must have access to the results of the 8 investigation, including all sources of information relied on to 9 substantiate or refute the allegations. Initiation of a timely investigation, within ten Further, in order to reconcile disagreements between Such access is United States District Court For the Northern District of California 10 consistent with the monitoring powers already granted to 11 Plaintiffs. 12 Interlocutory Appeal Pursuant to 28 U.S.C. § 1292(b), Docket No. 13 158, at 5 (“Plaintiffs shall be entitled to reasonable access to 14 information sufficient to monitor defendants’ compliance with the 15 guidelines, plans, policies and procedures that have been approved 16 by the Court. 17 documents, . . . interviews or depositions of institution and 18 departmental staff. . .”). 19 See Remedial Order, Injunction, and Certification of Such monitoring shall include access to relevant The 2007 Injunction requires that Defendants refer 20 individuals with repeated instances of non-compliance to the OIA 21 for investigation and discipline if appropriate. 22 not specify when and under what circumstance corrective and/or 23 disciplinary action is warranted. 24 accountability system must specify what discipline will result 25 from staff member violations. 26 that Defendants comply with the Employee Disciplinary Matrix set 27 forth in the CDCR Departmental Operations Manual, Chapter 3, 28 Article 22. However, it does To be effective, an Accordingly, this order requires See CDCR Operations Manual (2012) Personnel, 18 1 Training, and Employee Relations, §§ 33030.16–33030.19, 2 pp. 238-245. 3 The Court also finds it necessary to create a process for resolving disputes between the parties regarding whether an 5 incident constitutes a violation of the ARP and this Court’s 6 orders, in order to facilitate Defendants’ compliance with the 7 2007 Injunction. 8 reached conclusions that no violation that needed to be documented 9 occurred, even though this was inconsistent with the ADA, the ARP 10 United States District Court For the Northern District of California 4 and the evidence, the Court will establish a process for resolving 11 disputes between the parties. 12 accurate decision making while not unduly burdening the resources 13 of the Court or of the State. 14 Given the evidence that Defendants frequently This process will promote more Further, the Court determines that it is necessary for the 15 parties to protect the rights of Defendants’ employees. 16 facts surrounding the employees who are at the center of 17 non-compliance investigations will necessarily become known by the 18 parties. 19 complaints and reports from prisoners and again as part of the 20 tracking, investigation, disciplinary and dispute resolution 21 processes cited above. 22 essential part of the dispute resolution process and that a 23 protective order is necessary to protect Defendants’ employees 24 from disclosure of personnel information that is not necessary to 25 the conduct of this litigation. 26 27 28 Certain Such personnel information will be disclosed through The Court finds that this will be an CONCLUSION For the reasons set forth above, the Court DENIES Plaintiffs’ motion for an order holding Defendants in contempt (Docket No. 19 1 2024). 2 strike (Docket No. 2135). 3 The Court also DENIES AS MOOT Defendants’ motion to IT IS HEREBY ORDERED THAT the following shall be substituted 4 in place of page seven, lines five through twelve of the 2007 5 Injunction: 6 Defendants, their agents and employees shall promptly take 7 all reasonable steps to comply with each provision set forth 8 below: 9 A. United States District Court For the Northern District of California 10 Tracking of All Allegations of Staff Member Non-Compliance 1. Defendants, their agents and employees (Defendants) shall 11 track any allegation that any employee of the Department of 12 Corrections and Rehabilitation was responsible for any member of 13 the Plaintiff class not receiving access to services, programs, 14 activities, accommodations or assistive devices required by any of 15 the following: the Armstrong Remedial Plan, the Americans with 16 Disabilities Act or this Court’s prior orders. 17 tracked include, but are not limited to, those received from CDCR 18 staff, prisoners, Plaintiffs’ counsel, administrative appeals and 19 third parties. 20 non-compliance was unintentional, unavoidable, done without 21 malice, done by an unidentified actor or subsequently remedied. 22 2. Allegations to be All such allegations shall be tracked, even if the The allegations shall be tracked in an electronic 23 spreadsheet that can be searched and sorted. 24 shall contain at least the following information: the prison at 25 which the incident occurred, the name and CDCR number of the 26 prisoner, the date of the allegation, the name of the employee(s), 27 the date the investigation was initiated, the name and title of 28 the investigator, the date the investigation was completed, the 20 The spreadsheet 1 result of the investigation, the number of prior allegations of 2 non-compliance against the employee(s), and the action taken, if 3 any, as a result of the investigation, including whether the 4 incident was referred to the Office of Internal Affairs. 5 3. The spreadsheet shall be produced to Plaintiffs’ counsel 6 in electronic format monthly. 7 Plaintiffs’ counsel, the employees’ names shall be removed and 8 shall be replaced with a unique identifier. 9 employees’ names in records produced to Plaintiffs in accordance When the spreadsheet is produced to When redacting United States District Court For the Northern District of California 10 with this Order, Defendants shall consistently identify an 11 individual employee by the same unique identifier. 12 B. 13 Investigations 1. Defendants shall investigate all allegations of employee 14 non-compliance, regardless of whether the allegation includes the 15 name of the employee(s). 16 ten business days of receiving notice of such allegations and 17 shall be completed as promptly as possible. 18 include a review of all information necessary to determine whether 19 or not the allegation is true and shall include an interview with 20 the affected prisoner(s). 21 written report that shall list all sources of information relied 22 upon in deciding whether employee non-compliance occurred and 23 whether any other finding(s) of non-compliance against the 24 employee(s) has been sustained. 25 2. Investigations shall be initiated within Investigations must The investigation must result in a If Plaintiffs’ counsel has a good faith disagreement with 26 the result of a particular investigation, they may request a copy 27 of the written report and it shall be produced. 28 instances, Plaintiffs’ counsel shall have the right to review all 21 In such 1 written documents utilized in making the determination set forth 2 in the report. 3 also have the right to interview individuals who provided 4 information utilized in making this determination. 5 Upon a showing of need, Plaintiffs’ counsel shall 3. When producing documents to Plaintiffs’ counsel pursuant 6 to this section, Defendants shall replace employees’ names with 7 unique identifiers as described in paragraph A.3. 8 C. 9 Corrective Action and Discipline 1. Whenever an investigation reveals employee non- United States District Court For the Northern District of California 10 compliance, Defendants must comply with procedures set forth in 11 Defendants’ November 21, 2008 memorandum, “Expectations for Staff 12 Accountability and Non-Compliance of the Disability Placement 13 Program.” 14 2. Defendants shall determine whether to initiate 15 disciplinary proceedings or corrective action against an employee 16 found in non-compliance, depending upon the number of prior 17 violations, the seriousness of the harm to the prisoner, and the 18 culpability of the employee. 19 employees in compliance with the Employee Disciplinary Matrix set 20 forth in the CDCR Departmental Operations Manual, Chapter 3, 21 Article 22, Personnel, Training, and Employee Relations. 22 3. Defendants shall discipline All determinations of whether to initiate disciplinary 23 proceedings or corrective action shall be produced to Plaintiffs’ 24 counsel upon request. 25 Plaintiffs’ counsel, Defendants shall replace employees’ names 26 with unique identifiers as described in paragraph A.3. 27 D. 28 When producing these documents to Dispute Resolution 1. In the event of a dispute about the production of 22 1 information, the results of Defendants’ investigation of alleged 2 non-compliance or their decision about whether to initiate 3 corrective action, Plaintiffs’ counsel shall provide notice to 4 Defendants and attempt to resolve the matter through negotiation. 5 Defendants must respond to this notice within ten business days. 6 2. If the parties are unable to resolve the dispute 7 informally, Plaintiffs’ counsel may request that the Court’s 8 expert review and resolve the matter. 9 the dispute, the Court’s expert shall resolve disputes about the Depending on the nature of United States District Court For the Northern District of California 10 production of information, determine whether non-compliance 11 occurred or, if it did, whether corrective action should be 12 initiated. 13 Plaintiffs’ counsel shall substantiate their contentions with 14 sworn declarations from the class member or members involved, 15 signed under penalty of perjury. 16 documents requested by the Court’s expert and shall make all 17 employees available for interview, on a confidential or non- 18 confidential basis as determined by the Court’s expert. 19 Administrative decisions made by the Court’s expert pursuant to 20 this section shall be final as between Plaintiffs and Defendants. 21 3. When requesting review by the Court’s expert, Defendants shall produce all The parties dispute whether certain incidents set forth 22 in the pleadings constitute non-compliance with the Remedial 23 Order. 24 incidents remain in dispute and shall attempt to resolve these 25 disputes through negotiation with Defendants. 26 fail, the disputes may be referred to the Court’s expert pursuant 27 to paragraph D.2., above. Plaintiffs’ counsel shall inform Defendants which 28 23 If negotiations 1 E. 2 Protective Order The parties shall negotiate an order to protect the state law 3 rights of Defendants’ employees from unnecessary disclosure of 4 personnel information. 5 information produced to Plaintiffs’ counsel and the Court’s expert 6 pursuant to this Order shall be covered by this protective order. 7 If the parties are unable to agree on the terms of a protective 8 order, the Court’s expert will recommend one. 9 F. United States District Court For the Northern District of California 10 All documents that contain personnel Notice Defendants shall provide a copy of this Order to the present 11 and future individual employees who occupy the following positions 12 within the California Department of Corrections and 13 Rehabilitations: 14 a. the Undersecretaries of the CDCR, 15 b. the Director of the Division of Adult Institutions, 16 c. the Deputy Directors of the Division of Adult 17 Institutions, 18 d. 19 Institutions, 20 e. 21 f. 22 23 the Associate Directors of the Division of Adult all Wardens of adult institutions, and all adult institution ADA coordinators. G. Miscellaneous The procedures set forth in this order or in the 2007 24 Injunction shall not apply to staff working under the authority 25 of the Receiver appointed by the court in Plata v. Brown. 26 27 28 IT IS SO ORDERED. Dated: 8/22/2012 CLAUDIA WILKEN United States District Judge 24

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