Gonzalez v. Citigroup, Inc.

Filing 45

ORDER signed by Judge Lawrence K. Karlton on 11/22/2011 ORDERING 28 Motion for Reconsideration is GRANTED; plaintiff Gonzalez' claims against Citibank in the instant action are to be arbitrated consistent with parties' written arbitration agreement. (Waggoner, D)

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1 2 3 4 5 6 7 UNITED STATES DISTRICT COURT 8 FOR THE EASTERN DISTRICT OF CALIFORNIA 9 10 11 RAMONA GONZALEZ, an individual, on behalf of herself and all others similarly situated, 12 NO. CIV. S-11-0795 LKK/GGH 13 Plaintiffs, v. 14 O R D E R 15 CITIGROUP, INC., Defendant. 16 / 17 18 This is a purported class action filed on behalf of 19 individuals who have been contacted by Citibank on their cellular 20 phones without prior consent in violation of the Telephone Consumer 21 Protection Act of 1991 (“TCPA”). Pending before the court is a 22 motion by Citibank for reconsideration of this court’s September 23 19, 2011 order. Plaintiff opposes the motion. For the reasons 24 stated below, defendant’s motion, ECF No. 28 is GRANTED. 25 //// 26 //// 1 1 I. Background 2 In her complaint, plaintiff Gonzalez1 alleged that she has 3 never owned or opened an account with defendant Citibank and had 4 never authorized Citibank to contact her on her cellular telephone. 5 The complaint alleged that defendant called plaintiff’s cell phone 6 to collect on an allegedly delinquent Citibank debt numerous times 7 over a several month period. The telephone contact was made via an 8 automatic dialing system, and the calls used an artificial pre- 9 recorded device. The calls did not have an emergency purpose. 10 In June 2011, defendant filed a motion to compel arbitration. 11 In the motion, 12 ConocoPhillips branded credit card issued by defendant, and that 13 the ConocoPhillips credit card account is subject to a written card 14 agreement that contains an arbitration clause. Def.’s Mot. to 15 Compel 3. Accompanying the motion was a declaration by Citibank 16 manager Jamie Moilanen, asserting that Citibank is the issuer of 17 ConocoPhillips credit card accounts, and that those accounts are 18 governed by card agreements that contain an arbitration clause. The 19 declaration included an attached “representative sample” of the 20 card 21 allegedly, plaintiff’s account. In an order issued on September 19, 22 2011, ECF No. 24, the court declined to compel arbitration without 23 further proof of an arbitration agreement covering plaintiff’s 24 claim. agreements defendant governing asserted that ConocoPhillips plaintiff accounts had a including, 25 1 26 All references to “plaintiff” refer to plaintiff Ramona Gonzalez. 2 1 Defendant now seeks reconsideration of the court’s September 2 19, 2011 order.2 3 II. Standard for a Motion for Reconsideration 4 Pursuant to L.R. 230, a party seeking reconsideration of a 5 district court’s order must brief the “new or different facts or 6 circumstances . . . which did not exist or were not shown upon such 7 prior motion, or what other grounds exist for the motion. . . and 8 why the facts or circumstances were not shown at the time of the 9 prior motion.” Generally speaking, before reconsideration may be 10 granted there must be a change in the controlling law or facts, the 11 need to correct a clear error, or the need to prevent manifest 12 injustice. United States v. Alexander, 106 F.3d 874, 876 (9th Cir. 13 1997). 14 III. Analysis 15 As noted in the July 19, 2011 order, a court determining 16 whether to issue an order compelling arbitration may not review the 17 merits of the dispute, but must limit its inquiry to whether the 18 Federal Arbitration Act (“FAA”) applies, whether there exists a 19 valid agreement to arbitrate, and whether the dispute falls within 20 the 21 Nicaragua v. Standard Fruit Co., 937 F.2d 469, 477-78 (9th Cir. 22 1991), cert denied, 503 U.S. 919 (1992). If the answer to these 23 questions is affirmative, then the court must order the parties to 24 arbitration in accordance with the terms of their agreement. 9 scope of the agreement to arbitration. See Republic of 25 2 26 Defendants have also filed an interlocutory appeal of the order denying the motion to compel. See ECF No. 30. 3 1 U.S.C. § 4. 2 Applying a Rule 56 summary judgment standard to defendant’s 3 motion to compel arbitration,3 and giving the party opposing 4 arbitration the benefit of all reasonable doubts and inferences,4 5 this court concluded that there was a genuine issue of material 6 fact as to whether an arbitration agreement between plaintiff and 7 defendant applied to plaintiff’s claim. This conclusion was based 8 on plaintiff’s assertion, in her complaint, that she never owned 9 or opened an account with defendant. While defendant asserted that 10 it had mailed to plaintiff a “Notice of Change in Terms” containing 11 an arbitration clause, plaintiff stated in a declaration that she 12 did not recall ever receiving that Notice. Decl. Gonzales, ECF No. 13 23. Defendant failed to extinguish the question of whether their 14 was an applicable arbitration agreement because it submitted only 15 a “representative sample” of the arbitration agreement that it 16 alleged covered plaintiff’s claim. The court noted “defendant has 17 not produced any records linking the Card Agreements to an account 18 held by plaintiff. In most cases, a party to a contract could 19 produce a copy of the actual contract that it is asserting. At the 20 very least, defendant should be able to produce something akin to 21 a serial number on the Card Agreement provided, and then a record 22 3 23 24 25 26 See, e.g., Concat LP v. Unilever, PLC, 350 F.Supp.2d 796, 804 (N.D. Cal. 2004); Invista North America, S.a.r.l. v. Rhodia Polyamide Intermediates S.A.S. 503 F.Supp.2d 195, 200 (D.D.C. 2007). 4 Three Valleys Mun. Water Dist. v. E.F. Hutton & Co., Inc. 925 F.2d 1136, 1141 (9th Cir. 1991). 4 1 of plaintiff’s account indicating which Card Agreements were mailed 2 to her.” Order, September 19, 2011. ECF No. 24. 3 Defendant has now submitted such evidence to the court. 4 Accompanying the 5 declaration by Jaime Moilanen, containing exhibits indicating 6 that 7 Citibank, that plaintiff received mail addressed to her at 4851 8 Kokomo Drive in Sacramento and paid bills mailed to that address, 9 that a Notice of Change in Terms marked “CONCIT58" was mailed to 10 plaintiff on May 2, 2008, and that a Notice of Change in Terms 11 marked “OP1A109" was mailed to plaintiff on December 31, 2008. 12 September 28, 2011 Moinlanen Decl., ECF No. 28-1. Both of the 13 notices contain an arbitration clause covering “any claim, 14 dispute, or controversy” between plaintiff and defendant. See 15 Exs. 4, 7 of Moilanen Decl. plaintiff motion has a for reconsideration ConocoPhillips credit is card a second issued by 16 Plaintiffs’ opposition to the Motion for Reconsideration 17 does not dispute that there is an arbitration agreement covering 18 Ms. Gonzalez’s claim. Instead, plaintiffs assert the motion 19 should 20 complaint naming an additional plaintiff, Mary Salinas, who 21 allegedly 22 Plaintiffs argue that “if Defendant cannot produce any agreement 23 with Ms. Salinas in its reply, the Court has no grounds on which 24 to compel arbitration in this matter, and its decision can be 25 justified and upheld on that reason alone.” Pls.’ Opp’n to the 26 Motion for Reconsideration, ECF No. 36. Plaintiffs’ position is be denied has no because plaintiffs relationship 5 with have filed Citibank an amended whatsoever. 1 unpersuasive. Defendant seeks reconsideration of an order denying 2 a motion to compel plaintiff Gonzales to arbitration of her 3 claim. Allegations with respect to Mary Salinas’ lack of a 4 relationship with Citibank are irrelevant as to whether Ms. 5 Gonzales’ claim is governed by an arbitration agreement. 6 Plaintiffs’ more meritorious argument is that defendant is 7 not entitled to reconsideration because it has not explained why 8 the exhibits accompanying the second Moilanen declaration were 9 not produced when the original motion to compel was filed. The 10 court agrees that the exhibits should have, and could have been 11 filed then. Defendant has not offered any explanation for its 12 failure to do so.5 13 However, the court notes that plaintiff was allowed to file 14 a declaration after the hearing on the motion to compel, and 15 defendant was not afforded an opportunity to rebut the evidence 16 in the declaration. In light of the overwhelming evidence now 17 showing that plaintiff Gonzalez’s claims are subject to an 18 arbitration agreement, the court now reconsiders its prior order 19 in order to prevent manifest injustice. Accordingly, defendant’s 20 motion is GRANTED. 21 IV. Conclusion 22 23 For the reasons stated herein, the court ORDERS as follows: 24 5 25 26 In response to the court’s concern at the hearing on defendant’s motion to compel, defendant’s counsel stated “This is a credit card business. We’re dealing with millions of customers...” Hearing Transcript 4:14-15. 6 1 [1] Defendant’s Motion for Reconsideration. ECF No. 2 28 is GRANTED. 3 [2] Plaintiff Gonzalez’ claims against Citibank in 4 the instant action are to be arbitrated consistent 5 with the parties’ written arbitration agreement. 6 IT IS SO ORDERED. 7 DATED: November 22, 2011. 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 7

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