A.L. v. Walt Disney Parks and Resorts US, Inc., No. 16-12647 (11th Cir. 2018)
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In these 30 consolidated appeals, individuals with severe autism filed suit against Disney, alleging that the company and its theme parks failed to accommodate their disabilities, in violation of Title III of the Americans with Disabilities Act (ADA). Plaintiffs claimed that access to all of Disney's rides must be both nearly immediate and in each plaintiff's individual, pre-set order to accommodate fully their impairments. The district court granted summary judgment to Disney and concluded that the Disability Access Service (DAS) program already accommodated plaintiffs' disabilities and that revising the DAS program was not necessary for plaintiffs to have equal access and enjoyment of Disney's parks.
The Eleventh Circuit affirmed in part and held that Disney's generalized issuance of DAS Cards, in and of itself, did not violate the ADA. However, the DAS Card, as good as it may be, still failed to address plaintiffs' alleged impairments of the inability to wait virtually for rides and the need to adhere to a routine order of rides or repeat rides. Because factual disputes existed as to those impairments, the court reversed summary judgment on the necessary-modification inquiry. The court remanded for the district court to address Disney's alternative argument that plaintiffs' requested modification was not reasonable and would fundamentally alter the park experience. Finally, plaintiffs' complaints did not contain a cause of action for intentional or disparate-impact discrimination under the ADA and thus the court affirmed the district court's judgment as to that issue.
The court issued a subsequent related opinion or order on October 4, 2022.
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