Pinela v. Neiman Marcus Group, Inc.
Annotate this CaseFormer employees brought a putative class action against their former employer, NMG, alleging violations of the California Labor Code, and NMG moved to compel arbitration under its mandatory arbitration program for employment-related disputes. NMG submitted evidence that, at the time of plaintiff’s employment (2007-2009), it distributed to each new employee a copy of its “Mandatory Arbitration Agreement,” brochures explaining the arbitration program, and an employee handbook that included a brief description of the program The trial court initially ordered arbitration of all claims except a claim under the Labor Code Private Attorneys General Act of 2004 (PAGA) Lab. Code, 2698, but later reconsidered and denied the motion, concluding the arbitration agreement at issue was illusory. The court of appeal affirmed, rejecting arguments that the court lacked jurisdiction to reconsider its initial order; an arbitrator, rather than a court, must determine any challenges to the enforceability of the arbitration agreement; and the arbitration agreement is enforceable and encompasses all claims, including his PAGA claim. The court found multiple unconscionable aspects to the NMG Arbitration Agreement.
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